Senior Communications Officer

Organisation: The Royal Zoological Society of Scotland

Salary: Salary Range: Salary £29,434 - £35,479 Per Annum

Location: Edinburgh

The role

To act as a first point of contact for media enquiries and produce content for media releases, the website, social media, newsletters, blogs and internal communications, to promote Edinburgh Zoo and Highland Wildlife Park as world class visitor attractions while also promoting RZSS as an international leader in conservation, growing brand awareness, income and support, and safeguarding our brand reputation.

Some of the things you’ll do:

* Input in the development and delivery of the communications strategy and annual communications plan to meet agreed engagement targets
* Develop content and engagement across communications channels, including the media, social media, website, newsletters, blogs and intranet
* Develop and implement the complaints process for Edinburgh Zoo and Highland Wildlife Park, responding to customers and compiling reports
* Develop promotional assets, including photography and video, ensuring brand consistency, value for money and quality
* Be a main point of contact for the media
* Handle sensitive and confidential information, advise and adhere to embargoes
* Ensure factual accuracy to the highest possible standards, adhering to legal and ethical requirements within the media and wider communications
* Work may be required outside of normal office hours, e.g. to cover the arrival of an animal
* Provide an on-call service outside of normal office hours on a rota basis, including working weekends while on call, and ad hoc cover as required

What we’re looking for:

* Educated to degree level in relevant degree or equivalent experience
* An excellent understanding of the Scottish media industry
* Assertive communicator, confident in dealing with a wide range of stakeholders
* Media or public relations agency, or equivalent, experience

What you’ll get in return:

* Starting salary of £29,434 per annum
* 37.5hr working week (this role includes weekend working)
* 34 days annual leave (pro rata)
* Access to a healthcare plan
* Employer contributory pension scheme
* You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

For further information on what the role involves and essential/desirable criteria – please see the ‘related documents’ section under the site location map.

We offer a range of great benefits which can be found at

Application Deadline: Wednesday 19/10/2022