Visitor Attraction Associate
Organisation: The Glenturret Distillery
Salary: £11.68 per hour plus excellent Company benefits
Location: Crieff
The Glenturret Distillery is currently recruiting for several dynamic, customer-focused Visitor Attraction Associates to join our team.
Hours: Full time – 40 hours per week, 5 days out of 7 (including weekends)/
Part time – 20 hours per week over 4/5 days (including weekends)
Contract type: Seasonal Fixed Term (mid-April to end September)
First recorded in 1763, The Glenturret Distillery has a long and interesting history, nestled in the Perthshire countryside, in the heart of Scotland.
The Glenturret Visitor Attraction, located at The Glenturret Distillery, the oldest distillery in Scotland, is owned in partnership with Lalique, one of the world’s truly great luxury brands and based in an incredibly beautiful location. This is a unique luxury Scottish brand, with the hospitality business comprising of the Two MICHELIN Star Lalique Restaurant, a busy tourist attraction and Aberturret Estate House.
We are a forward-thinking, fast-growing business with ambitious expansion and global business growth plans.
In this role you will report to the Visitor Attraction Managers and will be responsible to promote and sell the Glenturret brand, host highly informative and engaging tours and assist in our warm and welcoming reception.
You will be required to deliver industry leading customer service whilst handling sales and cash, answering phone calls/emails and hosting tour experiences. The ability to work together as a team and possessing exemplary communication skills are imperative.
Regardless of previous Whisky Industry experience, if you’re eager to bring on board your communication skills, flexibility and proactivity, we want to hear from you!
We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves.
About you:
The position requires excellent organisational and communication skills, and a friendly and accommodating attitude.
You are highly motivated, enthusiastic and energetic and have exceptional customer service skills and a keen eye for attention to detail.
You are able to interact well with a range of different people and are a keen team player who enjoys working with and supporting others, whilst equally comfortable working on your own.
You’re passionate about The Glenturret Distillery and possess the confidence to engage with customers, communicating features and distinct elements of merchandise whilst applying suggestive selling techniques to appeal to the customer’s needs and ultimately generate sales.
What is on offer for you!
• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant
• Retail Commission Scheme
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)
To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.
A full job description is available on request.
Closing date for applications is 13 March 2024.
Application Deadline: Wednesday 13/03/2024