Visitor Attraction Host
Organisation: The Glenturret Distillery
Location: Crieff. Perthshire
Do you have a passion for talking all things whisky, good communication skills, an engaging character and the enthusiasm to deliver an exceptional experience for tourists? We may have the role for you…..
The Glenturret Distillery opened its doors in 1980 to the public and has been welcoming visitors to this day. With a recent refurbishment and new offerings, we are looking for a Visitor Attraction Host to join our team.
This is a multi-skilled position. The role will involve undertaking tasks within Tourism and Retail.
Your responsibilities will include:
Welcoming visitors and tour companies to the distillery, giving the highest quality customer service. We offer various levels of experiences to our visitors, all of which you will present – you will receive internal and external training to fulfil all tasks. Presenting the Visitor attraction to our visitors maintaining a high standard of cleanliness and organisation in both customer and non-customer facing areas. We would expect the successful candidate to ensure all systems and procedures laid down by each department are followed with detailed accuracy. You should be aware of the daily business needs by referring to the appropriate communication channels. Maximising every opportunity to upsell on experiences and products tailored to the visitors’ needs, ensuring they have the best experience possible. To build relationships and delight our visitors with a highly engaging and interactive tour that showcases Scotland at its best.
Knowledge, Skills & Core Competencies will be advantageous, but all training will be provided.
Outstanding people skills.
Strong organisational skills, including strong timekeeping.
A team player.
Able to work under pressure.
High standards in customer service and care, with a keen eye for attention to detail.
A keen ability to improvise and adapt.
The position is offered as a permanent contract 20 hours per week minimum.
£8.91 per hour.
Company benefits include:
Group personal pension scheme
Performance related bonus
Favourable holiday allowance.
If you think you would be suited to this role please send your CV and cover letter to email@example.com
Application Deadline: Thursday 15/07/2021