Visitor Centre Manager

Organisation: Bladnoch Distillery and Visitor Centre

Location: Wigtown

Bladnoch Distillery is looking for the new face of our award winning Visitor Centre Experience. Incorporating one of the region’s top tourist attractions, with daily tours of Scotland’s oldest independent distillery, a warm and inviting café, and the distillery gallery and retail shop, this unique role will reward an ambitious hospitality superstar looking to make their mark in the dynamic Scotch Whisky Industry.

If you have experience in welcoming thousands of visitors every year and inspiring a team to ensure five-star guest feedback from everyone, we want to hear from you.

This role manages a team that varies seasonally between five and fifteen people, working across the tours, F&B and retail environments (including e-commerce). You will be managing a P&L for your department, be responsible for recruitment and training for the team, and ensure the wellbeing of all guests on site – this is a critical role in our business as you will leave a lasting impression of our whisky and our brand in the minds of every guest who steps through our gates.

Using your skills in forming strong relationships, you will be engaging with the local community in the South West of Scotland to be sure that a visit to Bladnoch is on the itinerary of every visitor to the region. You will also identify complementary brands to partner with and share the best regional produce with guests.

A passion for whisky would be an advantage, though we will provide in-depth training to the successful candidate. Knowledge of a second language would be beneficial. Experience in Health and Safety procedures will also be highly regarded, as Bladnoch is a working distillery. The role is based full time at our site in the South West of Scotland in the beautiful Dumfries and Galloway region. Relocation Assistance will be provided, along with a competitive salary, generous product allowance, and bonus structure.

Application Deadline: Saturday 30/04/2022