Visitor Experience Assistant (Cafe Create)

Organisation: Dundee Science Centre

Salary: £10.32 per hour, rising to £11.36 on the 1st April 2023

Location: 14 Greenmarket, Dundee, DD1 4QB

Contract: Fixed term – 18 months; part time contracts available – 24 hour per week working patterns: (Mon, Tues, Sat) or (Wed, Thurs, Fri)

Dundee Science Centre is currently looking for outgoing and flexible individuals to come and join the team as we prepare for an exciting 2023!

This rewarding role enables you to enhance the visitor experience we offer as well as be influential in our catering provision. You will be a champion for exceptional Customer Service and facilitate an exciting and memorable experience throughout the visitor journey. You will be a confident engaging communicator who proactively welcomes our visitors. You will be a hardworking, analytical person with a natural ability to work as part of a team.

Your role will predominantly be public facing and based in Café Create. You will welcome all visitors and colleagues with a friendly and bubbly attitude to Café Create and endeavour to provide an enjoyable experience to all. You will be an excellent communicator and an effective collaborator that can multi-task. You will have a passion for creating and providing high quality refreshments, including various hot beverages.

The successful candidate will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation. You will have an exceptional knowledge and understanding of customer service and a willingness to learn new skills as required.

The post holder will be expected to work flexibly within the Dundee Science Centre team.

The post holder will report daily to the Visitor Experience Lead on duty at the time and be line managed by a Visitor Experience Lead.

Hours of work will be flexible depending on the availability of the individual; and will include shifts over the weekend and occasional evening work.

For further information please view the detailed job description on the link provided.

To apply for the post, please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications should be sent to:


Applications to be submitted by 6pm on Wednesday 18th January 2023. Short listed candidates will be invited along to interview in the Centre week beginning 23rd January 2023; no alternative dates are available.

Application Deadline: Wednesday 18/01/2023