Visitor Services Assistant
Organisation: The National Trust for Scotland
Salary: £22,672 pro-rata, per annum
Responsible for the delivery and ongoing administration of the award-winning formal learning programme for schools & further education groups. Support the wider team with the development and delivery of informal learning and events.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Deliver daily high quality informal and formal learning programming.
Provide excellent customer service while working with internal and external customers.
Develop strong historical knowledge of site and wider area.
Be responsible and proactive. Ensuring all day-to-day tasks are completed including bookings, record keeping and reporting figures, preparation and basic administration as required.
Delivering our public tours and undertaking retail duties when required.
Cash reconciliation duties including start and end of day tasks.
Health and Safety
Adhering to the National Trust for Scotland Health and Safety and Environment policies and guidance.
Wearing of personal protective equipment as required by National Trust for Scotland policy.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
No formal qualifications required.
Application Deadline: Sunday 18/02/2024