Visitor Services Assistant
Organisation: Forestry and Land Scotland
Salary: £28,255 - £29,556 + 28.97 Percent employer pension contributions into defined benefits scheme
Location: Glentress
Contractual hours: 37
Basis: Full time
Region: South
Job reference: REQ0851
We’re looking for a positive and outgoing person to join our Visitor Services Team in the South Region as a Visitor Services Assistant. The role is based predominantly at Glentress but will also provide support for our work throughout the Tweed Valley.
This is an exciting time to be involved in managing the public forest estate in Scotland. Offering a fantastic range of recreation opportunities across a stunningly diverse landscape the forest estate has truly amazing experiences to offer both visitors and local communities.
The Visitor Services Team is responsible for the development and delivery of a high-quality visitor experience across the forest estate. This includes; planning and managing recreation opportunities, engaging with visitors, facilitating events, education and learning, dealing with public enquiries, and engaging with communities.
To be successful, previous experience working in a visitor services, recreation or tourism/heritage is essential, as is experience providing an excellent customer service and visitor experience.
The post is permanent (Full Time) working 37hrs/week including regular weekend working as part of a planned rota.
We offer flexible working hours and competitive salary alongside a number of other employee benefits, including 27% employers pension contribution, cycle to work scheme and employee shopping discounts.
If this sounds like a role you’re interested in, we’d encourage you to apply with your CV – please ensure you provide evidence of the essential and desirable criteria detailed on the job description and success profile document (available through the link below).
Application Deadline: Sunday 05/01/2025