Jobs

KEY RESPONSIBILITIES

• To provide excellent customer service.
• Be responsible and proactive. Ensuring all day-to-day tasks are completed as instructed.
• To welcome visitors to the property by providing information on the site and facilities.
• Work with the Visitor Services Manager and property team to deliver financial targets and other KPI’s.
• Handling cash accurately and processing sales.
• Working closely with the Visitor Services Manager and property team to ensure perpetually high levels of accuracy are maintained for stock inventories.
• To actively drive-up selling opportunities through strong product knowledge and an excellent customer service.
• Working with the Visitor Services Manager and property team to ensure high standards of display, preparation, serving and merchandising.
• To help manage the car park, trials and foot bridge.
• Cash reconciliation duties including end of day and administration tasks.
• Be able to take responsibility for your own development and learning.
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
• To develop a working knowledge of the history/geology/biodiversity of the site and being able to relate that to products.
• To provide consistently excellent customer service when dealing with high volumes of visitors.
• Adhering to the property’s quality standards including wearing of uniform.
• Assisting in the general ongoing operational cleaning of all areas as necessary.
• Ensuring health and welfare of property staff, volunteers and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).

Application Deadline: Sunday 02/03/2025