Jobs

To provide a consistently high standard of visitor care at all times.

Ensuring site is ready to open, welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner.

Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.

Welcoming International visitors and aiding with specific needs.

Welcoming groups in an efficient and warm manner.

Answering visitors’ queries about the site, education facilities and the local area.

Providing information about the site, its history, contents, offers and merchandise.

Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

To support the operational needs of the business with occasional cross department working such as guiding and café duties.

Maintain excellent standards of site and personal presentation at all times. Wearing correct uniform, name badges, or PPE as required.

The general ongoing operational cleaning of all areas as necessary, toilet cleaning, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting, and polishing when required.

Application Deadline: Sunday 09/02/2025