
Visitor Services Assistant
Organisation: The National Trust for Scotland
Salary: £12.60 Per Hour
Location: Kingarrock Hickory Golf Course at Hill of Tarvit KY15 5PB
PURPOSE OF THE ROLE
To manage and deliver a professional and enjoyable visitor experience at The Kingarrock Hickory Golf Course in line with the wider strategies of the National Trust for Scotland and the property. You will assist in the development & delivery of the golf operations. You will also assist the Visitor Services Supervisor in the delivery of events, both at the golf cottage and in the mansion house.
Duties will include welcoming golfers and collecting green fees as well as taking bookings over the telephone, by email and in person. There is also a small catering facility in the golf cottage and the service of food & beverage is a requirement of this role. The successful candidate will also assist with the marketing and promotion of the golf course online and good IT skills are required. Hours are worked on a rota system which includes evening and weekend work. Due to the nature of the post the successful candidate will be expected to work outdoors on a regular basis.
KEY RESPONSIBILITIES:
To ensure the delivery of the golf experience to a high standard.
Serving food & beverage both to golfers and other members of the public.
To maintain an active and prominent presence during service periods.
To ensure that the golf facility and associated equipment is maintained and presented to a high standard.
Daily cleaning of the kitchen facility and good hygiene practices at all times, including temperature checks.
Proactively support the sale of retail products in the Golf Facilities, and liaise with property management over stock and point of sale.
Responsibility for opening and closing and security of the Golf Starter Cottage, and any other relevant areas
Maintaining and developing Kingarrock’s Social Media presence.
Assist at Hill of Tarvit Mansion House as required and occasionally at other properties.
Application Deadline: Sunday 30/03/2025