Visitor Services Supervisor - Administration
Organisation: The National Trust for Scotland
Salary: £25,483 - £26,907 pro-rata, per annum
Location: Aberdeenshire South
JOB PURPOSE
You will be responsible for the providing administration support to the four properties within the Aberdeenshire South cluster, specifically Crathes Castle, Drum Castle, Craigievar Castle and Leith Hall. You will ensure all general administration is undertaken diligently, efficiently and carried out within the Trust’s procedures and policies.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Ensure all general administrative tasks are undertaken efficiently, effectively and timeously, including (but not limited to):
Management of all purchase orders for Aberdeenshire South sites, including raising, receipting, reconciling, etc;
Primary point of contact with NTS Purchase Ledgers, for all matters relating to purchase orders, invoices and queries;
Booking of contractors for site works across all of Aberdeenshire South, and liaison with contractors where required;
Primary admin support to Operations Manager;
Duty Management of Aberdeenshire South sites as required, such as holiday or sickness cover;
Management of all social media across Aberdeenshire South sites, in accordance with the standards as laid down by NTS Social Media Manager and Operations Manager;
Management of all social media content creation across Aberdeenshire South sites, including the management of weekly content ideation Teams calls with VSMs/Head Gardeners/Cluster roles, management of shared storage for content, and management of Brandwatch analytical tool;
Participation in monthly testing/learning Teams calls with NTS Social Media Manager and NTS Marketing Manager to ensure all decisions on social media are data driven to maximise effectiveness;
Property correspondence (mail, email and telephone);
Filing and record-keeping;
Diary management for Aberdeenshire South property diaries;
Processing of membership applications Aberdeenshire South sites;
Meetings support (agendas, minutes, etc);
Cashier duties (reconciliation and recording);
Data entry of takings, statistics – weekly, monthly and ad hoc.
Application Deadline: Sunday 18/08/2024