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50 Trade Members

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Image showing Access Gamma

Access Gamma

Admissions, ticketing, booking and event management, retail, catering, stock control and purchase order processing, membership and mail order, accounting and payroll software systems to the tourism and visitor attraction industry. Our LeisurePOS system is a modular integrated suite of programs designed to provide clients with enhanced management and marketing information, as well as helping to improve the organisations profitability. ...read more
Image showing After Digital

After Digital

An eclectic mix of digital professionals who have a passion for working in the arts, culture and education with clear commercial understanding. With over 30 leading global arts and culture organisations, several universities and multiple ecommerce brands in our client list, we have the experience and ability to understand the unique challenges of your organisation and deliver measurable results. ...read more
Image showing Antenna International

Antenna International

Antenna is the world-leader in audio guide creation. Creating more than 1,000 hours of new digital content each year. Antenna also wins more awards for its innovation and creativity than any other provider working in this space. However, the Antenna team go by the motto 'big talent, small ego': there is no such thing as an 'Antenna style' - instead the entire production must look and feel that it comes from the client. So Antenna's commitment is to work as closely as possible with our customers to create a production that meets their aspirations and scope of work to the letter, and is delivered on time and in budget. ...read more
Image showing Appointedd

Appointedd

Appointedd is an award-winning online booking, ticketing and scheduling solution. Our cutting edge technology is trusted by businesses across multiple industries to create bookable experiences. Tours, events, and consultations can all be bookable by Appointedd, it doesn’t matter if they are delivered online or in-person. We’re seeing some amazing results from businesses using Appointedd - one client has increased customer enquiry by 360%! Our technology will transform your service offerings into an unforgettable experience and empower your customers to book online, at any time, from any device, in any timezone. ...read more
Image showing ATS Heritage

ATS Heritage

ATS is a leading provider of creative audio and multimedia guides. We create experiences that allow visitors to explore and discover collections and places with brilliant stories. The company works with a wide range of clients, from small museums, sports stadiums and castles, to national institutions, cathedrals and palaces. The team includes creative interpretation specialists, scriptwriters, audio and multimedia content producers, app and software developers, hardware and electronics designers and a dedicated client and technical support team. ...read more
Image showing Baker Richards

Baker Richards

Baker Richards is a leading international provider of consulting services and software for the cultural sector. Since 2003 our mission has been to help organisations achieve their commercial potential. Our areas of expertise include admissions pricing, segmentation, memberships, subscriptions and donations, sales forecasting and primary research. Our consulting, research and analysis services adopt a rigorous data-driven approach, underpinning the creation of bespoke practical strategy, and our software products ensure you always have the insight you need at your fingertips. ...read more
Image showing Bookspeed

Bookspeed

Our unique range of books, toys and gifts offers retailers inspiration throughout the seasons. Bookspeed’s service is unique in the UK - we work with you to design a range of books, toys and gifts to complement and enhance your existing offer, providing you with the best mix of products for your individual retail needs. We offer an unparallelled range of books from a host of publishers and our website features handy themed book collections covering just about subject or current trend. We are also the UK distributors for wonderful gift products from Europe - funky lifestyle products from the award-winning Hamburg-based Donkey brand, gorgeous children’s toys from Egmont Toys, Belgium and quirky character lamps from German producer Heico. ...read more
Image showing Bright

Bright

Bright, based in Edinburgh, is an interpretive and brand design company. Working throughout the UK, Ireland and the Middle East our clients include the Scotch Whisky Experience, The Real Mary Kings Close, Scottish Canals, Harris Tweed Authority, The National Trust, Scottish Natural Heritage, Northumberland National Park Authority, Forestry Commission Scotland, Failte Ireland, Dublin Castle, Killarney House & Gardens, among others. In addition to interior and exterior interpretive designs for visitor centres, museums and retail environments of all sizes we provide specialist planning services such as feasibility studies, business and interpretive & activity planning, brand and identity creation and management. Key Services
  • Interpretation – Strategy, Planning & Design
  • Funding support
  • Design for Visitor Attractions, Exhibitions, Museums, Retail & Commercial environments
  • Brand Strategy & Identity
  • Signage & Wayfinding
  • Graphic Design
  • Feasibility Studies
  • Destination Planning
...read more
Image showing Brodie Melrose Drysdale & Co

Brodie Melrose Drysdale & Co

For over 150 years, the name Brodies has been synonymous with the finest teas and coffees from around the world. Brodies is an artisan coffee roaster founded in Edinburgh supplying leading coffee shops, hotels and Michelin Star restaurants across the UK. With an excellent array of coffee equipment, training and support team, it is the natural choice for your hot beverage solution. With a wide range of retail products and their delicious selection of handmade chocolates, Brodies can also support your customers with retail opportunities too. ...read more
Image showing Circle Heritage

Circle Heritage

Circle Heritage and Circle Visitor Attractions are trading styles of Circle Insurance Services Ltd. Circle is a Chartered independent insurance broker, specialising in providing bespoke and exclusive insurance solutions to the museum and visitor attraction sector. With a team of skilled, experienced professionals and a network of offices throughout the UK (including representation at Lloyd’s of London), we are ideally placed to meet your insurance requirements. ...read more
Image showing Clearwater Hygiene

Clearwater Hygiene

We manufacture and supply NHS-grade hand sanitiser. From a family distillery making sanitiser for NHS, our "protection-first" approach has seen us secure a client list including Boots, Aldi, Cambridge and Oxford Universities, XPO Logistics and many more. We are proud to support UK industry - our products are UK manufactured, creating jobs and supporting our economy at this time. We aim to cut through the smoke and mirrors around PPE, with our ethical pricing and bespoke service to suit operational requirements. As the first line of defence, having the correct product in place is of paramount importance. ...read more
Image showing Digital Made Easy

Digital Made Easy

Digital Made Easy specialises in assisting businesses to develop and grow their presence online. We provide individually tailored, high quality packages at competitive prices to a range of clients. Whether you’re a part-time freelancer wanting to find out how to do everything yourself, or a Limited Company wanting to outsource your writing, marketing and web development, then Digital Made Easy is the place to start. ...read more
Image showing Digital Visitor

Digital Visitor

Hello, we're Digital Visitor. We're the UK’s leading strategic digital marketing agency for travel, tourism and hospitality. Our mission is to inspire people to do the things worth doing and with our expert knowledge of UK Tourism, we help our clients activate their digital channels to attract more visitors, bookings and revenue. Our services include:
  • Digital Strategy
  • Campaigns and content
  • Digital advertising
  • Influencer PR
Some of our clients include:
  • Science Museum Group
  • Royal Museums Greenwich
  • UK Parliament
  • Zip World
  • Visit Britain
...read more
Image showing DigiTickets

DigiTickets

DigiTickets offer cutting-edge ticketing software that enables clients to sell online through a tailored, branded website created to suit their needs. Every aspect of ticketing, including pricing, discounts, capacity, marketing, finances and more are included. As well as an ever-improving, powerful ticketing system, DigiTickets also offers an intuitive, cloud-based, fully integrated EPOS solution ProPoint which enables business to manage ticketing, admissions, membership, stock, seamlessly integrated with the online platform to provide a complete package! Channel Management for sharing inventory with OTAs is available, as well as a fully integrated payment gateway and acquiring service. ...read more
Image showing Direct Distribution

Direct Distribution

Direct Distribution offers tailored distribution campaigns to a wide range of tourist clients. Est. in 1988, we have a professional and experienced team providing solutions to your unique distribution needs. We offer a high quality-led, cost-effective service throughout Scotland and Northern England and are now the premier ambient communication company in Scotland. Services include: Print Distribution; Bulk despatches; Branding; Storage ...read more
Image showing Eden Scott Recruitment

Eden Scott Recruitment

Eden Scott Recruitment started in 2003, we set out to form partnerships where we can go above and beyond matching skills and experience, by finding the right personality and culture fit too. Since then, we've been connecting great people with outstanding employers. We have a team headed up by Sally Rae that specialise in Hospitality & Business Tourism and have forged great relationships with Visitor Attractions around Scotland to deliver performance-centric recruitment solutions specialising in Management, Operational, Sales & Marketing, Retail, Catering, IT and HR roles. ...read more
Image showing EuroPass UK Ltd

EuroPass UK Ltd

Eglingtoun Consulting Ltd is based in Fife, Scotland. Our background is in heritage management. We specialise in applying many years of senior experience in the fields of natural and built/cultural heritage to your situation. Clients to date range from national museums to small charitable trusts; contracts include business planning, evaluation, interpretive planning, governance refresh, organizational restructure and staff coaching. ...read more
Image showing Everyone

Everyone

Everyone is a full-service digital agency based in Glasgow. With many clients in the Tourism sector, we provide beautiful websites with advanced online booking and gate entry tools for our clients. This, backed by powerful insights and analytics, made available to venues provides a unique cloud based booking eco-system. ...read more
Image showing Fare Consulting

Fare Consulting

Fare Consulting offers business support in Food Service, Accommodation, Retail and Events - so FARE for short! With over 10 years consultancy experience in leisure, heritage and visitor attraction catering and retail consultancy we can offer advice in strategy development, product and equipment selection, financial planning and staff and service models. ...read more
Image showing Foodsmiths (part of Elior UK)

Foodsmiths (part of Elior UK)

Foodsmiths is a catering business specialising in providing wonderful food and hospitality to visitors and guests at celebrated venues and special occasions. We’re dedicated to making our food and service a memorable focal point at entertainment venues, heritage attractions, sport stadia and at corporate events. Dedicated to increasing the enjoyment of guests, adding value, making the quality of our food reflect the concern for quality of venue operators and hosts. ...read more
Image showing Future Ticketing

Future Ticketing

Future Ticketing - the new brand of ticketing: provide an online cloud based ticketing and booking system, capacity management and access control solution. 
  • Free set up.
  • Easy to use: four step purchase process all on client website with no redirect.
  • Event types: includes all events type e.g.: timeslot events, daily, weekly, monthly, one off events, free events, registration.
  • Capacity management: by ticket type, event, timeslot, ticket grouping.
  • Communications: bespoke scheduled emails, GDPR individual secure database.
  • Reporting: easily accessible and downloadable reports (e.g. Track & Trace).
  • Flexible payment options: for clients and customers.
  • Payment direct: to client bank account.
Future Ticketing also offer:
  • various pricing options.
  • multiple integration options, with ability to provide full solution via Open rest API.
...read more
Image showing GPSticket

GPSticket

GPStickets are collectable tourism souvenirs. GPStickets are designed to get kids out and about, to educate and inform, and to support the teaching of local history and environment. Each location in the GPSticket network of locations has its own unique sticker for visitors to collect and add to their own unique travel diary. GPStickets are inexpensive to collect & are available at tourist locations, shops, charities and certain events. ...read more
Image showing Green 4

Green 4

Founded in 2006, Green 4 Solutions has established itself as a leading supplier of integrated CRM systems for the leisure & professional sports industries. We specialise in providing customer driven, focused solutions for ticketing, admissions, retail, F&B sales. Data is at the heart of every customer engagement, whether through social interaction, personalised communication or a specific purchase transaction. Harvested, multiple sourced data facilitates deeper insights into client behaviour, allowing strategic targeted marketing. Green 4’s unique proposition enables businesses to place their customers at the heart of their organisations by ...read more
Image showing In2Scotland

In2Scotland

In2Scotland tailor-make tours of Scotland to best suit our clients' needs. We can create tours to meet all requirements and special interests. ...read more
Image showing Intelligent Counting

Intelligent Counting

VisiTrak has been specifically created for the heritage market. Sophisticated interactive reporting, via the web, is available 24/7/52 so you can tell at a glance what is happening across your building. Measuring the rate of visitors in specific zones - particularly beneficial for sponsored areas or exhibitions - can quickly identify when an area has met capacity, and control the flow of visitors. Our counting sensors are designed to deal with high volumes and large groups. From our significant experience in the heritage and visitor attraction sector, we appreciate aesthetics is a priority, so our sensors are discrete and unobtrusive. ...read more
Image showing Izon Projects Ltd

Izon Projects Ltd

With over 30 years’ experience, specialising across a number of sectors and industries, we have built a highly successful commercial interior fit out business with client relationships and satisfaction at its core. We use intelligent design and innovative technology to build an environment that reflects your brand, targets your key audiences and ultimately, drives your sales or visitor numbers. From initial concept to manufacture and fit-out, our integrated approach and experienced team will transform your vision into a memorable retail/visitor experience, that will cleverly promote your brand and entice new custom, for decades to come. ...read more
Image showing Jura Consultants

Jura Consultants

Jura Consultants provides management consultancy services in economic, market and financial analysis. The practice specialises in the tourism and leisure sector, with an emphasis on museum, cultural and heritage projects throughout the UK. Working with national, regional and local organisations in the public, private and voluntary sector Jura Consultants deliver high quality services based on developing a continuing relationship with clients, strong project management and analytical skills and a clear understanding of the project and its relationship with the market. Our particular expertise is in preparing option appraisals, feasibility studies, business plans and external funding applications for capital development projects. ...read more
Image showing Landmark Press

Landmark Press

For 30 years Landmark Press has supplied a range of information and promotional services that benefit the Scottish tourism industry. In print and online, these services give visitors ideas for things to see and do, and places to stay. Landmark Press services significantly influence people to visit additional attractions, extend their trips, and make return visits. ...read more
Image showing Lomond Books

Lomond Books

With more than 30 years in the business, we are Scotland’s leading wholesale supplier to the tourism, heritage and gift markets. From books and maps to calendars, postcards, magnets, greetings cards, jigsaws and toys, we have the right products for you. With a huge number of exclusive products plus titles from all of Scotland and the UKs major publishers, we really can create the best tailored range for your outlet. We publish under our own imprints Lomond, Lyrical Scotland and GW Publishing; we are the exclusive distributors for a wide variety of Scottish interest publishers; we are an approved Ordnance Survey wholesaler and we wholesale toys and jigsaws from some of the country’s biggest brands. We also offer a bespoke product design service for postcards, magnets, greetings cards and calendars. We are a customer orientated supplier with experienced and friendly staff. We have a dedicated team of sales representatives on the road to cover the whole of Scotland. Our account options are diverse and flexible, including a full sale or return option so that you can try out new lines with no risk. We offer everything you should expect from your supplier, plus that little bit extra! ...read more
Image showing Merlinsoft Ltd

Merlinsoft Ltd

Supplying Award Winning, Market Leading, Booking, Ticketing and Admission Solutions for Venues and Events. Merlin® is a fully integrated venue management and event ticketing solution, which means you can use as much or as little as you need at any point by implementing more features and functions as your business needs demand. We have worked with organisations of all types and sizes and our on-line bookings and ticketing system manages events from as few as 20 to over 100,000. Full website integration and on-line branding is also included as standard, maintaining your corporate identify in all marketing and ticketing applications ...read more
Image showing Merritt-Harrison Catering Consultancy

Merritt-Harrison Catering Consultancy

We offer independent, specialist advice in all areas of catering and related services, ranging from financial and operational reviews to option appraisals and tendering of catering contracts. Our aim is to help clients match their catering service to the visitor requirement, enhance the visitor experience and maximise all-important secondary spend. The consultancy has undertaken a range of projects in the heritage and visitor attraction sector, encompassing day visitor catering, functions and events. We work extensively throughout Scotland from our base in Edinburgh. The consultancy assisted Scottish Enterprise with the Experiencing Scotland project, offering support to tourism businesses to encourage the promotion of Scottish produce in their food offer, with a view to improving bottom line profitability. Merritt-Harrison is on the ESPO National Consultancy Services Framework (664) for the provision of advice on food and catering. The framework allows any publicly funded organisation or registered charity in the UK to use our services on a call-off basis, saving them the time and expense of tendering for consultancy support. ...read more
Image showing Paul Ogburn Consultancy Ltd

Paul Ogburn Consultancy Ltd

A retail consultancy specialising in cultural, heritage and visitor attraction enterprise. Paul Ogburn has considerable experience across multiple retail sectors, disciplines, and customer demographics, including 10 years as Retail Director for Tate. Paul Ogburn consultancy specialises in 360-degree business development, customer engagement and project management, adding value to your business through increased revenue and profitability. ...read more
Image showing Scott Direct

Scott Direct

Scott Direct is a BSIF registered supplier of quality workwear, tools, PPE and safety-related products. We offer a flexible, in-house corporate workwear branding service (embroidery and heat seal) together with a bespoke garment manufacturing, repair and alteration facility. We distribute throughout Scotland from our 40,000 sq ft national distribution hub and support local business through our branches in Grangemouth, Peterhead, Stirling and Shetland. ...read more
Image showing SENSEcity Ltd

SENSEcity Ltd

SENSEcity specialises in experiential design through the development of Software and Augmented Reality experiences in the tourism sector. We design, plan and execute dynamic digital storytelling environments. Our first product- SENSEcity Walks is launched in Glasgow and enables users to explore the city’s stories through 3D animations, audio-guide and archive datasets. SENSEcity has won several Innovation grants and our clients include City Sightseeing Bus Tours in Glasgow. We are a well-versed team of architects, interaction designers, historic researchers and graphic designers working towards enhancing visitor experiences in Museums, Heritage Sites and destinations. ...read more
Image showing STR

STR

Founded in 1985, STR’s presence has expanded to 16 countries, with a corporate North American headquarters in Hendersonville, Tennessee, and an international headquarters in London, England. Based in Edinburgh, Scotland, the Tourism Consumer Insights team serves clients in Scotland, the UK, Europe and beyond. We are skilled and experienced project managers, questionnaire scripters, data analysts and report writers. Our market research provides actionable insights informed from diligent and creative analysis techniques and tools to inform your decision and strategy making. STR’s Tourism Consumer Insights team (formerly LJ Research) has been providing actionable market research insights since 1998. During this time, we’ve worked on many complex and innovative projects and have generated key insights and intelligence for tourism organisations with a particular focus on the attractions sector. We are a full service market research team providing the whole spectrum of quant & qual research, statistical analysis, segmentation, sample design, and – crucially – always focusing on delivering actionable insights. Contact Name: Sean Morgan Member Category: Consultancy Specialists ...read more
Image showing StudioLR

StudioLR

We help ambitious organisations to build standout brands and campaigns. If you work with us, you can expect us to get our hands dirty poking around until we get to the heart of your organisation. Then you can expect big, bold, attention-seeking ideas that get you noticed and remembered. We help clients stand including – Mary Rose Museum, National Trust for Scotland, National Galleries Scotland, Volvo, Jura Whisky and Seafish. StudioLR Your gutsy creative agency ... grabbing people’s insides and making them interesting since 2004. ...read more
Image showing Tartan Ink

Tartan Ink

Tartan Ink delivers marketing solutions for ASVA members. Specialising in providing graphics, print and associated services, we work with a number of visitor attractions and have developed a sound reputation for providing cost-effective solutions. From graphic design to writing copy, photography to distribution, our one-stop-shop approach means consistency of brand, image and message throughout your marketing communications. From eblasts to traditional print - leaflets, flyers, guidebooks, newsletters, magazines, event programmes, brochures, postcards, exhibition banners, signage, direct mail, stationery, adverts - we'll help to make your attraction stand out from the crowd! ...read more
Image showing Tayl

Tayl

Tayl equips attractions, tour operators and hospitality businesses with the tools they need to deliver exceptional inhouse training. They offer 70+ free course templates on subjects such as GDPR and Fire Safety; a simple to use course builder; and the ability to see who has done which course when. From onboarding new team members to ensuring everyone is up to date with compliance and tracking, Tayl is your all-in-one affordable training toolkit. ...read more
Image showing The Glamis Consultancy Ltd.

The Glamis Consultancy Ltd.

Located near historic Glamis Castle in Angus, Scotland, The Glamis Consultancy Ltd. offers business consultancy services to visitor attractions throughout Scotland, the British Isles and further afield. We work with a range of expert associates to bring professional and informed expertise and resources to bear on projects offering widely differing challenges. Our project experience ranges from tourism strategy development, business planning, assistance with funding applications, evaluation and destination management, to project management assistance and marketing strategy development and delivery. The Glamis Consultancy offers experience, reliability, sound analysis, innovation and creativity, always based upon available evidence and informed opinion. Most importantly, we are enthusiastic about our work and are committed to delivering a "best value" approach for our clients. We look forward to hearing from you. Contact us at colin@theglamisconsultancy.com ...read more
Image showing The Media Shop

The Media Shop

The Media Shop is an independent media agency, owned and managed in Scotland. The company has been in business for 28 years and has handled the media advertising for hundreds of different clients across the UK. The Media Shop has experience across a wide range of sectors including energy, inward investment & regeneration, visitor attractions, tourism, education, public bodies, entertainments, property, fashion, music/events, travel, financial services, retail, exhibitions, food & drink, media, B2B, and clothing. Current visitor attraction clients include Scottish Parliament, National Museums Scotland, National Trust for Scotland, National Library of Scotland, Glasgow Science Centre, Cairngorm Mountain Resort and The Helix. ...read more
Image showing Timberplay Scotland

Timberplay Scotland

Timberplay Scotland are specialists in outdoor play. Working with a world leader in play equipment design and manufacture, and our in-house landscape architects, we provide outstanding bespoke play environments. Experts within the Leisure Sector, we know what it takes to provide high quality outdoor play offers, which increase dwell time and secondary spend. We want children to engage with the natural world, and to learn and develop through play. That’s why our approach to designing play spaces is landscape led – creating opportunities for children to learn and develop through play, self-determined behaviour…and fun! Please contact us to discover the difference. ...read more
Image showing Turner & Townsend

Turner & Townsend

Turner & Townsend is an international Construction and Management Consultancy with Scottish offices located in Edinburgh, Glasgow and Aberdeen. Our core services include Project Management, Cost Management and Management Consultancy. We have provided consultancy services on a range of project values on behalf of a number of visitor attractions across Scotland, including Our Dynamic Earth, V&A at Dundee, Edinburgh Zoo, The Black Watch Museum, National Museums Scotland, and The Event Complex Aberdeen. ...read more
Image showing Vennersys Ltd

Vennersys Ltd

Vennersys, a member of Christie Group plc, has over 25 years experience delivering purpose designed ticketing and EPoS solutions to the museums and heritage sector, and other visitor attractions. Based in the West Midlands, we strive to provide world class software and service solutions. Our solution, VENPoS is a powerful modular, multi-channel software suite that enables the user to manage all aspects of their operation from admissions through to marketing; physical and online. VENPoS modules include but are not limited to: Admissions, GiftAid, Memberships, Campaign and Stock Management. Vennersys customers include Blenheim Palace and Burghley House. VENPoS: One solution, everything covered. For enquiries, please contact Lisa Bentham, Operations Associate Director on lisa.bentham@vennersys.co.uk ...read more
Image showing Walkers Shortbread Ltd

Walkers Shortbread Ltd

Walkers Shortbread Limited is a family company founded in 1898 in the picturesque village of Aberlour, in the heart of the Scottish Highlands. Today, Walkers Short bread is still made by traditional methods, using the original Walkers family recipe, and is guaranteed to contain no artificial flavourings, colourings or additives. A unique combination of quality, superb packaging and innovation has established Walkers as the leading brand of shortbread world-wide and has created a strong and increasing demand from satisfied consumers. ...read more
Image showing WelcoMe

WelcoMe

WelcoMe has you covered for accessible and outstanding service, every single visit. WelcoMe provides innovative in the moment training for teams, fast-tracking amazing inclusive relationships. We empower your disabled visitors by giving them all the accessibility information they need to visit you and facilitating them to discretely communicate about their needs. ...read more
Image showing Xcentuate Ltd

Xcentuate Ltd

Xcentuate is a management consultancy focused exclusively on the visitor attraction sector and its supply chain. Our key areas of expertise are strategic/ business planning; business turnround; operational efficiency; commercial optimisation; marketing and business development/ fundraising. We have over twenty years' experience in leadership roles in the sector gained in the UK and US. ...read more
Image showing Xpress Recruitment Ltd

Xpress Recruitment Ltd

Xpress Recruitment are Scotland’s largest and leading independent hospitality and retail recruiter. We offer comprehensive, honest and cost effective recruitment services to all of our clients across the UK marketplace. Our unique field based approach to recruitment gives us the competitive edge to deliver fully screened and interviewed candidate shortlists on an individual project or long term partnership basis. Our industry experienced consultants tailor make the selection process to match your exact recruitment needs and only select candidates that are ‘Right for the job’. Our specialist divisions recruit for permanent and contract roles from Supervisory to Director level across the Hospitality and Retail industries Winner of "Supplier to the Industry" at caterer.com's Best Employers in Hospitality 2010 Scotland - September 2010. ...read more
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