AOC Archaeology Group offers a range of services to enable quick and effective responses to archaeological, heritage and conservation requirements.

AOC is one of the most experienced heritage companies in Britain. Formed in 1991 we have 6 national offices and employ over 100 exceptional staff who can carry out every aspect of your heritage requirements. All our staff's work is underpinned by the critical application of precise planning, and careful risk and cost management.

AOC is a Registered Archaeological Organisation (RAO) through the Chartered Institute for Archaeologists (CIfA). We hold ISO 9001:2015 accreditation, an independent verification that all of our internal management systems conform to international standards of quality project and financial management. We are also NEBOSH accredited and members of SAFE Contractor.

ATS is a leading provider of creative audio and multimedia guides. We create experiences that allow visitors to explore and discover collections and places with brilliant stories. The company works with a wide range of clients, from small museums, sports stadiums and castles, to national institutions, cathedrals and palaces. The team includes creative interpretation specialists, scriptwriters, audio and multimedia content producers, app and software developers, hardware and electronics designers and a dedicated client and technical support team.

Beyonk provides online booking systems to experience providers and attractions, whilst also working with a unique distribution network to help you sell more tickets. 76% of global consumers would rather spend money on experiences over things, yet it’s much easier to buy ‘things’. Beyonk is on a mission to make it effortless to experience, solving many experience providers key challenges. Beyonk helps to:

1. Minimise admin and delight customers with simple yet powerful ticketing tools to maximise revenue.
2. Increase online visibility for businesses by working with major online platforms who want to support local businesses with industry-low third party fees to showcase the best of destinations, activities, and local attractions.

We have low fees and work closely with you to help you get the very best out of your online sales, not just in set up but on an ongoing basis, feeding back latest best practice, top tips, and frequently reviewing your business’s online sales presence to help you maximise sales. We work with multiple DMOs, associations and industry bodies who trust us to act in the best interests of all the businesses who we work with, and we take that very seriously. We hope to welcome you to the Beyonk way of doing things soon!

Birlinn Ltd is Scotland’s largest trade publisher of Scottish interest material specialising in history, heritage, natural history and childrens books.

Beside our ‘own brand’ publishing we also run a wholesale business carrying a wide range of Scottish interest, gift, childrens and natural history titles from other publishers: www.albabooks.co.uk

We are also the accredited Ordnance Survey supplier to Scotland and the largest supplier of Scottish interest titles in the country.

As a publisher we do not simply sell books with shops but are happy to work with them to carry their publishing ideas and suggestions to market in areas ranging from cartography to gift.

We have a hugely experienced team and many years of commitment, investment and knowledge in and of Scottish culture and heritage.

We work with some of the largest and also some of the smallest accounts in Scotland across all types of accounts from large bookshops to heritage attractions to corner shops to garages.

BOP is a global research and consulting practice for culture and the creative economy. With a 25-year track record of working globally across sectors, we plan, design, and deliver sustainable cultural projects, demonstrate their impact, and identify opportunities for growth. We have worked in over 50 countries with clients from international agencies to national and regional government departments, to city Leaders and regeneration bodies, and individual cultural and creative businesses.

Culture and creativity weave a golden thread through all sectors of the economy and areas of public policy. We believe they should be treated with the same seriousness and ambition as other sectors. Our robust, critical, and experienced approach aims to do this.

Bright, based in Edinburgh, is an interpretive and brand design company. Working throughout the UK, Ireland and the Middle East our clients include the Scotch Whisky Experience, The Real Mary Kings Close, Scottish Canals, Harris Tweed Authority, The National Trust, Scottish Natural Heritage, Northumberland National Park Authority, Forestry Commission Scotland, Failte Ireland, Dublin Castle, Killarney House & Gardens, among others. In addition to interior and exterior interpretive designs for visitor centres, museums and retail environments of all sizes we provide specialist planning services such as feasibility studies, business and interpretive & activity planning, brand and identity creation and management.

Key Services

• Interpretation – Strategy, Planning & Design
• Funding support
• Design for Visitor Attractions, Exhibitions, Museums, Retail & Commercial environments
• Brand Strategy & Identity
• Signage & Wayfinding
• Graphic Design
• Feasibility Studies
• Destination Planning

BRP Management & Consulting Ltd represents over 30 years of commercial operational experience at some of Scotland's leading tourism and hospitality venues, attractions and businesses. We can provide support with:

• Commercial and Operational Analysis
• Management & Team development
• Project Management
• Strategic Planning inc Governance
• Interim Management
• CAPEX development
• Outsourcing

We aim to provide tailored assistance in the  short, medium or long term by  delivering timely, relevant and effective solutions to the challenges of your organisation.

Collaborate are an intepretive and brand design agency based in East Lothian with a proven track record in creating compelling visitor experiences throughout the UK.

Our experience extends from brand identity development through to interpretation for visitor centres and specialist heritage environments. We work with makers and craftspeople to source and produce the best quality possible for any given budget. Our clients include Bombay Sapphire Distillery, English Heritage, Historic Environment Scotland, Historic Royal Palaces, The National Trust and The National Trust for Scotland

Convious - Next generation eCommerce for attractions

With our eCommerce platform we connect attractions to visitors before, during and after their visit. With a next generation data driven platform that increases productivity, revenue and guest experience!

Optimise website engagement and conversion with our dynamic pricing module, engage during their visit with your own app including an attraction map, push notifications, mobile food ordering and more.

Stay in touch with your visitors after their visit by sending them a review request, repeat visit, season pass, offerings, newsletter and much more.

With our all-in-one solution you will be ready for the digital future!

Creatomatic is a full service digital agency based in Lockerbie with expertise across web design & development, brand & identity and digital marketing. Together, our creative team have decades of experience in the leisure and tourism industry.

We work with fantastic visitor attractions like Trimontium Museum, Shambellie House and Crawick Multiverse – driving conversions, boosting engagement and awareness and improving efficiency for staff.

Read about how we’ve helped leisure and tourism businesses across the UK reach their digital goals and check out some of our work.

DigiTickets offer cutting-edge ticketing software that enables clients to sell online through a tailored, branded website created to suit their needs. Every aspect of ticketing, including pricing, discounts, capacity, marketing, finances and more are included.
As well as an ever-improving, powerful ticketing system, DigiTickets also offers an intuitive, cloud-based, fully integrated EPOS solution ProPoint which enables business to manage ticketing, admissions, membership, stock, seamlessly integrated with the online platform to provide a complete package!
Channel Management for sharing inventory with OTAs is available, as well as a fully integrated payment gateway and acquiring service.

Eastern Exhibition & Display offer creative and practical solutions for all types of display, including interpretation, retail, special promotions, props, exhibition stands & portable exhibitions.

Our in-house teams of studio services, large format & bespoke printing, finishing, joinery services and a nationwide installations team means we have the capacity to manage every aspect of a project to enhance your space. We are a market leader in multiple sectors; working across museum & visitor attractions, retail, sport, commercial interiors, construction, healthcare and more.  We are very well positioned to oversee unique graphic & display projects in all sectors.

Our state-of-the-art facility and industry leading technology means we can deliver projects of any scale on time, on budget, every time.  We allocate a dedicated project manager to work with our clients to understand their requirements and make their vision a reality. We also welcome visitors to visit our production facility based in Musselburgh.

Etive specialises in innovative experiences for tourist venues, from immersive tours, to complete digital transformation of your visitor spaces, including implementation of immersive rooms.

We bring experiences, events, ecommerce and education to life. With a small but experienced staff, we offer our services via subscription, offering all services from web design to VR tours for one set monthly or annual fee.

For best value, high quality IT services, let Etive and our award winning staff support all your technology needs and allow you access to cutting edge solutions at an affordable price!

Everyone is a full-service digital agency based in Glasgow. With many clients in the Tourism sector, we provide beautiful websites with advanced online booking and gate entry tools for our clients. This, backed by powerful insights and analytics, made available to venues provides a unique cloud based booking eco-system.

Fare Consulting offers business support in Food Service, Accommodation, Retail and Events - so FARE for short! With over 10 years consultancy experience in leisure, heritage and visitor attraction catering and retail consultancy we can offer advice in strategy development, product and equipment selection, financial planning and staff and service models.

Powerful booking software. Unmatched support.

Founded in 2013 on a simple idea and a lot of hard work, FareHarbor’s mission remains constant: provide tour, activity & attraction operators with software solutions that simplify the reservation process and grow their businesses.

We’ve worked side-by-side with industry professionals to craft a flexible, feature-rich online booking platform that supports the many unique needs of tours, activities, and attractions—all from one easy-to-use Dashboard.

Today, FareHarbor is the most comprehensive online reservation system, with 18,000+ businesses across the globe that love and trust our innovative software solutions.

Features for attractions:

• Mobile optimised, fully responsive design to convert online bookings
• 24/7 phone & email support
• Comprehensive reporting
• Promo codes & gift cards
• Ticket scanning
• API connectivity with major OTAs

What’s new? We’re excited to announce two new distribution channels available in Scotland:

• Discover new partners in your community! The FareHarbor Distribution Network (FHDN) makes it easier than ever to form mutually beneficial partnerships with tour, activity & attraction operators in your area.
• FareHarbor Connect expedites your connection to the largest selection of unique travel platforms and industry-leading OTAs by eliminating the burden of establishing your own contracts.

A dynamic bunch of marketers who deliver impactful and results focused marketing for our clients, from strategy, out-sourced delivery to one-off projects.

With years of experience in the tourism, we’re a familiar face within the industry and long-time supporters of Scottish Tourism. The team will use their expert experience to work with you to shape what you want from your marketing, and create a plan to help you get there.

Offering a full range of marketing services from strategy and branding to social, web and CRM, whatever the project calls for, the team at Flourish are on hand to help get you where you need to go.

But don’t just take their word for it, check out their portfolio and range of services https://bit.ly/3Wv5vr2

Foodsmiths is a catering business specialising in providing wonderful food and hospitality to visitors and guests at celebrated venues and special occasions. We’re dedicated to making our food and service a memorable focal point at entertainment venues, heritage attractions, sport stadia and at corporate events. Dedicated to increasing the enjoyment of guests, adding value, making the quality of our food reflect the concern for quality of venue operators and hosts.

Freedom Hotspot WiFi is a WiFi provider dedicated to serving the Tourism, Hospitality and Leisure space. Our core aim to ensure connecting to WiFi is simple, secure and meaningful.

We support visitor attractions by Connecting Visitors, Devices and Buildings. This includes:

1. For Operational Devices (PoS, Telephony, EGuides, IoT Monitoring)
2. Visitor WiFi
3. H&S safety systems
4. Venue/Attraction Apps
5. Inter multi dwellings connectivity
6. Fibre Internet Access

Our core aim is to assist the smooth running of your business operations efficiently and ensure that everything just work. Our OneNetwork strategy ensures that a single versatile network is multiple purpose and flexible.

Our end-to-end solution approach transforms connectivity challenges, which include WiFi, Fibre and Point to Point Connectivity as well cabling for locations that range from an individual location to a larger multi dwelling attraction.

Additionally, we help businesses to enhance engagement and nurture loyalty by providing a positive Visitor WiFi experience from our cloud-based platform with full visibility and access to valuable data from our Client Dashboard.

With experience as well as a passion for older and established buildings, we find ways of providing WiFi using the latest innovative technology that delivers value in so many ways.

Future Ticketing - the new brand of ticketing: provide an online cloud based ticketing and booking system, capacity management and access control solution. 

• Free set up.
• Easy to use: four step purchase process all on client website with no redirect.
• Event types: includes all events type e.g.: timeslot events, daily, weekly, monthly, one off events, free events, registration.
• Capacity management: by ticket type, event, timeslot, ticket grouping.
• Communications: bespoke scheduled emails, GDPR individual secure database.
• Reporting: easily accessible and downloadable reports (e.g. Track & Trace).
• Flexible payment options: for clients and customers.
• Payment direct: to client bank account.

Future Ticketing also offer:

• various pricing options.
• multiple integration options, with ability to provide full solution via Open rest API.

Gateway Ticketing Systems®, Inc. is the world leader in ticketing and guest experience solutions for the attractions industry for 32 years – serving theme parks, zoos, aquariums, museums, waterparks, ferries, tours, attractions and other cultural and visitor experiences.

Our robust Galaxy® solution integrates ticketing, admission control, resource management, group sales, online ticketing sales, retail, food and beverage, membership/pass/donor management, plus reporting and CRM. Gateway also provides strategic consultation, service and support for attractions worldwide.

Gateway serves the global community from our office in central London, our headquarters in Gilbertsville, Pennsylvania, and an office in Calgary, Canada, as well as through partner resellers across the world.

To learn more about Gateway Ticketing Systems UK, please visit www.gatewayticketing.co.uk.

Good Journey helps you attract car-free visitors – by train, bus, bike and foot. We provide easy travel information for your visitors, including a door-to-door journey planner, all you do is link. You’ll also gain the Good Journey Mark sustainable travel badge.

We work with attractions of all sizes all over the UK. Blenheim Palace have increased car-free visitors by over 30,000 in just two years – with 400 people a week using Blenheim’s Good Journey page to plan visits.

You’ll not only be cutting carbon and parking problems, you’ll also be welcoming the 25% of visitors who don’t own a car. It’s good for the business and good for the planet.

ASVA members enjoy a special introductory offer of two years’ membership for the price of one. You’ll find all the details on the ‘join us’ page on our website.

Great Visitor Experiences offers an award-winning Interpretive Visitor App solution to Visitor Attractions, Museums, Heritage Sites & many other visitor focused locations. Through our innovative app technology, we enable visitor focused sites to tell the stories beyond what a visitor can see, digitalising key visitor touchpoints, communicating & connecting directly with onsite visitors in their native language and we provide advanced push notification software that can introduce digital upselling of secondary & tertiary revenue resources at these sites.

Additionally, there are several other visitor focused solutions in the Great Visitor Experiences product suite, namely online ticketing software which provides flexibility to the operator to create their own in-house bespoke ticketing promotions according to their business requirements & allows the site operators to maintain full control over their online inventory. We have also created a white label visitor app solution for Destination Management Organisations to tell the unique story of their region to visitors and to showcase & promote the full tourism offering in one easy to use resource.

Heritage Portfolio is the catering brand of Sodexo Live! We're a group of food perfectionists who design and manage bespoke catering for retail and events in leading visitor attractions across the UK.

Food is at our core and our craft is to deliver an innovative experience with simply perfect service to our guests in our client partner venues.

We achieve this by never standing still in our pursuit of delivering the exceptional, not being afraid to break the rules and leading from the front whilst our food takes pride of place.

"Hole in my Pocket create work with a lopsided and utterly uncynical charm that makes delighted children out of the most serious of grown-ups."

We are home to amazing collections of design led humour work all drawn by illustrator Allistair Burt including A Life on the Ocean Waves, A Day at the Zoo, Film Club, Lucky Pine Sawmill and our Scottish themed range Eat Haggis (www.eathaggis.com). All our cards are designed and printed in Scotland. Our work can be found in brilliant museums, galleries and stores all around the world.

Bespoke Work

In 2020 the bespoke collection we created for the National Trust for Scotland was shortlisted for the prestigious Cultural Enterprise Association best product award. Other clients we have produced collections for include, The National Museum of Scotland, Fenwick's Department store and the Kelvin Hall Museum.

Brochure

For access to our full catalogue please get in touch for a login for our wholesale website.

In2Scotland tailor-make tours of Scotland to best suit our clients' needs. We can create tours to meet all requirements and special interests.

VisiTrak has been specifically created for the heritage market. Sophisticated interactive reporting, via the web, is available 24/7/52 so you can tell at a glance what is happening across your building. Measuring the rate of visitors in specific zones - particularly beneficial for sponsored areas or exhibitions - can quickly identify when an area has met capacity, and control the flow of visitors. Our counting sensors are designed to deal with high volumes and large groups. From our significant experience in the heritage and visitor attraction sector, we appreciate aesthetics is a priority, so our sensors are discrete and unobtrusive.

With over 30 years’ experience, specialising across a number of sectors and industries, we have built a highly successful commercial interior fit out business with client relationships and satisfaction at its core.

We use intelligent design and innovative technology to build an environment that reflects your brand, targets your key audiences and ultimately, drives your sales or visitor numbers. From initial concept to manufacture and fit-out, our integrated approach and experienced team will transform your vision into a memorable retail/visitor experience, that will cleverly promote your brand and entice new custom, for decades to come.

Supplying Award Winning, Market Leading, Booking, Ticketing and Admission Solutions for Venues and Events. Merlin® is a fully integrated venue management and event ticketing solution, which means you can use as much or as little as you need at any point by implementing more features and functions as your business needs demand.

We have worked with organisations of all types and sizes and our on-line bookings and ticketing system manages events from as few as 20 to over 100,000. Full website integration and on-line branding is also included as standard, maintaining your corporate identify in all marketing and ticketing applications

We offer independent, specialist advice in all areas of catering and related services, ranging from financial and operational reviews to option appraisals and tendering of catering contracts. Our aim is to help clients match their catering service to the visitor requirement, enhance the visitor experience and maximise all-important secondary spend. The consultancy has undertaken a range of projects in the heritage and visitor attraction sector, encompassing day visitor catering, functions and events. We work extensively throughout Scotland from our base in Edinburgh.

The consultancy assisted Scottish Enterprise with the Experiencing Scotland project, offering support to tourism businesses to encourage the promotion of Scottish produce in their food offer, with a view to improving bottom line profitability.

Merritt-Harrison is on the ESPO National Consultancy Services Framework (664) for the provision of advice on food and catering. The framework allows any publicly funded organisation or registered charity in the UK to use our services on a call-off basis, saving them the time and expense of tendering for consultancy support.

Hello, we're Navigate.

We're the UK’s leading strategic digital marketing agency for travel, tourism and hospitality.

Our mission is to inspire people to do the things worth doing and with our expert knowledge of UK Tourism, we help our clients activate their digital channels to attract more visitors, bookings and revenue.

Our services include:

• Digital Strategy
• Campaigns and content
• Digital advertising
• Influencer PR

Some of our clients include:

• Science Museum Group
• Royal Museums Greenwich
• UK Parliament
• Zip World
• Visit Britain

Every moment is bathed in brilliance.

Founded by the Earl of Rosebery, NL Productions has 50 years of experience, designing and delivering amazing experiences. This includes The Enchanted Forest at Pitlochry, where we were integral to its large-scale growth over 10 years; The Castle of Light at Edinburgh Castle; and Edinburgh Zoo’s Halloween Spooktacular and Christmas Nights. This year we are launching the Scottish Borders’ first winter light trail at Monteviot Gardens, creating new Halloween and Christmas experiences with Craigies Farm just outside Edinburgh, and producing the hugely popular Beecraigs Festive Forest.

From lighting and effects to projection and  live performances we have a range of tools to create complete immersion.

We are always looking for new venue partners to create incredible experiences and events.  We love to hear your ideas and see how we can make them a reality.

Our partners’ success is massively important, and we want to make the event process efficient and enjoyable. Using innovation and expertise we can deliver immersive experiences within any budget.

We also offer consultation and event management services where we develop event strategy, sales and marketing, staff training and health and safety management, alongside the management of technical logistics.

The only limitation is your imagination.

We're a procurement and supply chain specialist team helping hospitality organisations improve their catering operations. Our team can save money on food or non-food categories, enhance the quality of your food and service, free up your staff's time, and comply with legislation.

Plus, we will help you reduce your carbon footprint, source sustainable products, and support you with initiatives and schemes like DRS.  Our experts are here to guide you through the entire process and help you achieve your goals.

Our e-procurement system, Pi, it's designed to help you run more efficiently by streamlining back-office processes, improving budget control, and providing greater transparency.

And the best part? Our procurement services are self-funded, and our Pi system comes at no additional cost to our clients. Plus, we provide full support and training!

HOW WILL WE SUPPORT YOU

Procurement Support

• Free Benchmarking Audit to Deliver Cost Savings
• Ongoing Price Management
• Proactive Supplier Management
• Hands-on Account Management
• Sustainability Support (Net Zero/DRS)
• Industry Award Support (Catering in Scotland Awards)

eProcurement Systems

• Consistent Picture of Operations
• Help with Adherence to Allergen Legislation (Natasha Law)
• Consolidated online ordering
• Automated Menu and Stock & Waste Management
• Complete Visibility and Budget Control

What we do:

Planet powers a seamless shopper experience by connecting Payments & Software on a single Retail platform​. Our platform connects in-store, online, and digital channels for a consumer-focused journey. We are present in all continents and over 120 countries.

Why Planet:

We have 20+ years of deep Retail expertise.

We deliver a consistent and yet personalised experience for shoppers across all channels.

We Empower customers to pay the way they want, so you make payments quick and easy through a single, scalable connection that works across every market. ​

We deliver choice and convenience with a true unified, commerce platform that puts shoppers in full control and makes the retail experience a breeze. ​

Pocket Mountains publish accessible and inspiring pocket-sized guidebooks for anyone who likes a bit of an adventure.

You’ll find our books in high street book shops, outdoors shops, gift shops, farm shops, cafes and visitor attractions all around the UK from Shetland to Cornwall, and from Galloway to Norfolk.

Our guide books encourage visitors to explore and experience more, and to return to places they discover – that's why Pocket Mountains are firmly established as Scotland's leading guidebook publishing company and are now the fourth largest independent travel publisher in the UK.

QLINE Consulting are a dedicated ticketing, tourism and technology consultancy offering support and services for tourist attractions. We assist visitor attractions with finding and implementing technology solutions to help their business grow from online ticketing, through onsite point of sale, to CRM and marketing communications.

Regiondo is Europe's leading booking software for the leisure industry. We help tour, activity & attraction providers to sell tickets online, manage bookings, connect with leading online travel agencies and grow their business faster. Regiondo provides an all-in-one scalable digital infrastructure with a variety of tools for online and on-site bookings, payments, ticket scanning, sales reports, channel management and marketing. More than 7,000 partners from the travel industry already use the system successfully. Whether you offer an amusement park, a zoo or cooking classes, Regiondo is adaptable to your needs.

Take your business to the next level with Regiondo - it's free to get started and you don't need a credit card. Book a demo.

Restaurant Associates Venues is the UK's largest collection of unusual, cultural and heritage venues and we are proud to work with some of the UK's most popular visitor attractions.

Your dedicated retail & ticketing technology partner

With over 25 years of experience, Retail Integration are a leading provider of technology and expertise to the retail and visitor attraction sectors. Our proprietary Meridian platform is an integrated, end-to-end retail and multichannel ticketing system that enables many leading retailers and visitor attraction sites, manage every aspect of their business from retail, to ticketing and admissions, merchandising, food and loyalty programmes.

Our retail and technology experts develop all of our EPOS, retail and ticketing systems in-house. We own our software. It is this ownership and understanding which sets us apart and enables us to deliver a superior product and service to our customers. We do not provide solutions with a ‘One size fits all’ mentality. We seek to understand our customer needs and deliver a future-proof solution that will not only meet their needs today, but will also adapt as their business evolves.

With a track record in providing market-leading EPOS and ticketing solutions, Retail Integration is the partner of choice for many leading retailers and visitor attractions.

Rubber Cheese develops award winning websites that deliver increased revenue for visitor attractions and better experiences for guests.

Whether its reducing museum queue times or increasing distillery tour sales, we transform organisations by creating digital solutions to complex problems. No matter the requirement, results we deliver have a positive and measurable impact.

Partners to ambitious visitor and tourist attractions including:

• Eureka! The National Children’s Museum
• National Parks
• Plymouth Gin Distillery
• Beefeater - The Home of Gin Visitor Centre
• Aberlour, Scapa, Strathisla and The Glenlivet Visitor Centre

Hosts of the popular Skip the Queue Podcast, for people working in or working with visitor attractions.

Savills Tourism, Leisure & Events Consultancy help private and public sector operators achieve commercial, business and organisational objectives. We work collaboratively with our clients, stakeholders and other professional advisors, adding value through expertise and on-the-ground experience.

With over 50 years commercial experience we are rooted in the philosophy that delivering the best possible customer experience is at the heart of ensuring financial success.

Supporting a range of businesses including heritage, visitor attractions, wedding venues, holiday accommodation, events and festivals and retail as well as food destinations and farm/ play attractions, we are well equipped to support a diverse range of clients’ needs.

We use evidence-based research to offer clients an objective view and informed advise to support the decision making process. We work alongside in-house teams to complement existing experience and support new businesses with feasibility studies and concept development.

Our consultancy services include:

• High level options appraisals
• Detailed feasibility studies
• Market research, competitor analysis and capacity planning
• Business health checks / commercial reviews
• Longer term strategic planning
• Business plan development / review
• Concept review and development
• Team structure review / recruitment support
• Risk analysis and mitigation strategy

We are also retained by a number of estates and leisure operators to provide regular and ad hoc advice, mentoring and business development consultancy.

Scotland’s Bravest Manufacturing Company is a social enterprise that employs veterans and others with disabilities in their factory in Bishopton.  Having launched in 2018, the company has grown to become a major supplier of signage to large companies in Scotland and across the UK.   The business delivers: road, rail and commercial signage;  light engineering and specialist cutting; and also facilitates print and mail services.

Major customers include Bear, Amey, Balfour Beatty, Markon, NHS Scotland, Network Rail, Social Security Scotland, Forestry and Land Scotland, Sustrans and most local authorities.  Commercial Signage is a growth area and Scotland’s Bravest have undertaken major projects for universities and colleges, for visitor centres and all manner of private clients.  Waterjet technology enables them to provide specialist cutting capability that enables the creation of highly detailed designs in steel and other metals.

Scotland’s Bravest Manufacturing Company is a proud recipient of the King’s Award for Enterprise (Promoting Opportunity) in 2023.

Shanks Research Consultancy (SRC) is a customer-focused consultancy firm in Edinburgh, led by Claire Shanks. The consultancy delivers accurate insights into customer needs and market trends, with a commitment to integrity, excellence, and adaptability. We use the latest methodologies and technologies to provide clients with actionable insights and advice, staying up-to-date with the latest trends and technologies. SRC is agile and responsive, providing businesses with the insights they need to succeed in today's competitive marketplace.

SRC is experienced in delivering high quality research to the tourism and visitor attraction industry and have helped many businesses understand their market and their customers better.

We can offer you:

• Visitor Experience & Research
• Customer Experience
• Customer/Audience segmentation
• KPI Measuring
• B2C and B2B research

Innovate with Smeetz, the #1 data-driven ticketing and dynamic pricing software for attractions and cultural venues. Smeetz helps you to:

Get more early bookings
Create incentives for your visitors to book early with easy-to-use dynamic pricing strategies.

Improve your customer’s journey
Optimise your attendance by spreading visits between peaks and lows to offer the best visitor experience.

Increase your ticketing revenue
Start selling more than tickets  — easily cross-sell offers from multiple online and on-site channels.

Tayl equips attractions, tour operators and hospitality businesses with the tools they need to deliver exceptional inhouse training. They offer 70+ free course templates on subjects such as GDPR and Fire Safety; a simple to use course builder; and the ability to see who has done which course when.

From onboarding new team members to ensuring everyone is up to date with compliance and tracking, Tayl is your all-in-one affordable training toolkit.

Trusted by the UK’s biggest visitor attractions, Access Gamma helps drive sales, reduce costs and deliver a better experience for more than 47 million visitors every year.

Access Gamma is the all-in-one system that means you can manage all your commercial operations in one place with easy-to-use features and functionality designed especially for visitor attractions. Including ticketing & admissions, retail & catering EPOS, booking and event management, CRM and much more.

We have over 25 years working with the UK and Ireland's biggest and best zoos, museums, aquariums, theme parks and experience sites to meet their visitor experience and operational goals.

Meet long term members, the POSH Agency. POSH specialise in all things online in the travel, tourism and hospitality sector, including attractions.

Launched by a tourism and consumer online specialist, Jenny Mills; with the philosophy to work as an extension of your marketing team, rather than a costly 3^rd party. 15 years on and POSH are still just as passionate, just as results driven and still as customer focused. Couple this with their great experience in the ever-changing digital world and you have a strong partner in your sights.

Always evolving and adapting to new trends, they are one of the few digital marketing agencies that design your website in-house, without using poor, off-the-shelf templates. And each client marketing strategy is designed completely bespoke to your business needs. The agency is built upon years of knowledge, understanding and good professional practice, which is sure to bring your results to new levels.

Contact Jenny direct.

Tickety Boo Training are one of Scotland’s leading training, coaching and professional development organisations.  As specialists in organisational development throughout Scotland’s hospitality, venue, leisure and tourism sectors, we have been supporting our clients to ‘Explore, Soar and Grow’ through the delivery of high-quality training & coaching interventions since our establishment in 1998, including organisations such as The Gleneagles Hotel, Auchrannie Resort, Sodexo, Moness Resort, National Museum of Scotland and The Royal College of Physicians in Edinburgh, to name just a few. We are an SQA, ILM, and REHIS accredited training provider, and are also accredited members of the Association of Coaching, with a proven track record in both executive and management level coaching. Tickety Boo are an extension to your team - discovering innovative, practical solutions to the challenges faced in your business.

Tiqets is on a mission to make culture more accessible by bringing more people to museums & attractions worldwide. Since 2014, the company has connected millions of people to museums and attractions with instant, last-minute and mobile tickets. From hidden gems to the most iconic museums and attractions all over the world, Tiqets’ inventory of 4,500+ venues offers something for everyone.

Turner & Townsend is an international Construction and Management Consultancy with Scottish offices located in Edinburgh, Glasgow and Aberdeen. Our core services include Project Management, Cost Management and Management Consultancy.

We have provided consultancy services on a range of project values on behalf of a number of visitor attractions across Scotland, including Our Dynamic Earth, V&A at Dundee, Edinburgh Zoo, The Black Watch Museum, National Museums Scotland, and The Event Complex Aberdeen.

An industry-leading provider of online ticketing and integrated point of sale solutions, Vennersys has over 25 years experience in supporting their partners in improving and increasing value at their visitor attractions.

Their VenposCloud system provides visitor attractions with the necessary solutions to optimise the visitor experience, as it integrates a vast variety of functions including third-party booking, CRM, tickets & admissions, table ordering, point of sale solutions, Gift Aid and event, facilities, access, memberships and stock management.

Attractions are able to manage up to 2.5 million memberships, whilst maximising profits, increasing revenue by up to 80% and increasing online donations by up to 300%. Not only this, but the all-in-one solution also means that venues can increase Gift Aid by up to 90% for online transactions.

Vennersys work with their partners on an on-going basis, providing a consultative service to help optimise their digital approaches. They deliver high quality training and efficient day-to-day IT support from the UK, so that their partners can feel completely comfortable with their software. Their solution constantly evolves alongside the ever-changing needs of their partners and can be easily modified as their visitor attractions grow.

Vennersys are part of the Christie Group, listed on AIM London Stock Exchange. As part of this and in collaboration with their sister company Christie Finance, Vennersys are able to support visitor attractions by providing financial options to reduce upfront costs when implementing their system.

Xcentuate is a management consultancy focused exclusively on the visitor attraction sector and its supply chain. Our key areas of expertise are strategic/ business planning; business turnround; operational efficiency; commercial optimisation; marketing and business development/ fundraising. We have over twenty years' experience in leadership roles in the sector gained in the UK and US.

Xpress Recruitment are Scotland’s largest and leading independent hospitality and retail recruiter. We offer comprehensive, honest and cost effective recruitment services to all of our clients across the UK marketplace.

Our unique field based approach to recruitment gives us the competitive edge to deliver fully screened and interviewed candidate shortlists on an individual project or long term
partnership basis.

Our industry experienced consultants tailor make the selection process to match your exact recruitment needs and only select candidates that are ‘Right for the job’.

Our specialist divisions recruit for permanent and contract roles from Supervisory to Director level across the Hospitality and Retail industries

Winner of "Supplier to the Industry" at caterer.com's Best Employers in Hospitality 2010 Scotland - September 2010.