Listings

Since 1947, we have been leading exemplary architecture, masterplanning, and heritage consultancy to protect, enhance, and evolve the world’s most significant historic buildings and places. Inspired by a deep understanding of context, we craft the identity of the unique places in which we work by cherishing their heritage.

With a spirit that is genuinely innovative and collaborative, we are focused on planet-positive design, championing adaptive reuse of our existing built environment over new construction. We pioneer a conservation-led approach that celebrates our past and responsibly considers the legacy we will leave for future generations. Reimagining heritage in new ways, we work to facilitate positive change for our clients, communities, and wider society by shaping vital, inclusive, and joyful spaces where people can belong.

Ticketure is a modern ticketing and admissions platform that bridges technology and culture to help visitor attractions thrive. We support organisations that need dependable ticket sales, smooth guest journeys, and stronger revenue performance. Our aim is to raise conversion across the visitor lifecycle, from first purchase to return visits, while simplifying back-office work so teams can focus on guests.

For more than fifteen years, museums, heritage sites, zoos, gardens, and cultural venues across the UK and North America have relied on Ticketure to manage complex operations and high visitor volumes. Clients such as National Museums Liverpool, London Transport Museum and Shakespeare Birthplace Trust have reported clear gains, including a ninety percent rise in donations after adopting Ticketure’s donation tools, together with more efficient day-to-day processes.

The platform brings together admissions, timed entry, group bookings, memberships, donations, visitor data, and real-time operational insight. Its modern architecture, open API, and broad integration ecosystem connect CRM, marketing automation, retail, EPOS, and fundraising systems to create a single, coherent view of visitors.

If you’re exploring new ways to elevate admissions, unify your digital ecosystem, or future-proof your ticketing, we’d love to connect.

Louise Jennifer Design is a Scottish based company founded by GSA graduate Louise Jennifer Brown.

Louise creates bold and contemporary design led illustrations featuring our most treasured wildlife.

From garden critters to majestic Highland creatures, each collection encompasses Louises individual style.

Through her use of geometric shape and layering processes, she create texture, detail and form.

This naturally evolving style is now captured in her homeware and gift collections.

Lets celebrate nature

Cobbs Group was established in 2002 in the village of Drumnadrochit on the shores of Loch Ness. Geographically, Loch Ness is one of Scotland's largest visitor attractions, and Cobbs is one of the Highlands' largest hospitality businesses, offering hotels, coffee shops, restaurants, retail, visitor attractions, self-catering accommodations, and an award-winning bakery specialising in hand-made cakes, including a large range of gluten-free products and options for other dietary requirements.

Cobbs cakes are supplied to numerous visitor attractions, including the National Trust, the Scottish Parliament, and many major sporting events, such as the Commonwealth Games and the Ryder Cup. These cakes are distributed through food service, along with our Redbox Coffee, who produce a great range of coffees and specialised teas.

A new addition to Cobbs' range of activities is the Loch Ness Illicit Whisky Stilling Experience, based at the Loch Ness Clansman Hotel and dedicated to Donald Fraser, the "King of the Smugglers." This experience includes a half-hour audio-visual show, along with a dram of Whisky.

With our extensive experience in catering at visitor attractions, specifically the Loch Ness Centre and ten years at Urquhart Castle for Historic Scotland, we are in an excellent position to advise and consult with other visitor attractions on their catering and retail requirements.

Cobbs will soon be opening a new tourist information and agency, incorporating retail, on the site of the former Visit Scotland Tourist Information Centre on the Royal Mile in Edinburgh. We will welcome all ASVA members and assist in marketing their attractions throughout Scotland.

Founded in 1998, we were born from a strong desire to transform companies to become the destination of choice for their customers. We are passionate about people and learning about what makes them tick and the things they value. So we put all this passion into developing advanced customer experience (CX) solutions that enable businesses like yours to create a customer experience like no other. The type of experience that drives engagement, promotes loyalty and builds meaningful relationships.

Today we are the largest customer experience (CX) consultancy in the UK.  In Scotland we are represented by Steve Dunn and Stuart Shepherd, who each brings an invaluable mix of business experience and CX knowledge to support your team — whether large or small — in making the necessary operational changes to enhance your customer experience.

Every client has different needs and we have access to a suite of tools to assist in transforming your CX; mystery shopping, customer journey mapping, customer feedback system, focus groups, training and mentoring.

Colour Heroes has 25 years’ experience helping our clients to engage with children and families by bringing their stories to life through beautifully illustrated activity trails, guidebooks, detailed site maps, interpretation boards, signage, captivating retail books, teaching materials and a wide range of tabletop activities, including activity sheets, café menus and children’s lunch bags.

We specialise in creating unique, imaginative, exciting products for museums, heritage sites, visitor attractions and educational providers. Our bespoke materials are tailored to your organisation and are fully developed by our in-house team who are expert in creating resources to enhance accessibility for children of all ages and abilities, including SEND, Braille and difficult-to-reach audiences.

We bring energy, innovation and extensive knowledge, coupled with a warm and friendly approach, collaborating with you throughout. Listening carefully, we capture your tone of voice, brand and all-important ‘spirit’ of your business to highlight the best of your site while celebrating your ‘hidden gems’. Creating memories for your customers is our singular goal, and we will differentiate you from the rest as we deliver increased visitor dwell times and promote return visits and recommendations.

Everything we produce is ‘Made in Britain’, importantly using sustainably sourced and responsibly produced materials.

Wavetek bring more than 20 years of deep experience to every AV project, combining creativity, craftsmanship and technical precision. We partner with clients right from concept to completion - aligning with your design vision, functional needs and budget to deliver systems that look, feel and work ideally in your space.

Our Expertise Includes:

• AV System Design: Working alongside your consultants or in-house design team, we craft custom systems tailored to your unique requirements.
• Installation & Commissioning: From sleek new builds to challenging heritage or outdoor environments, we manage all stages, ensuring seamless integration and compliance with your project schedule.
• Museums & Visitor Attractions: We understand the rigours of high-traffic, interactive spaces, and engineer resilient and engaging solutions that enhance visitor experience.
• Interactive Exhibit Construction: Concept to hands-on delivery—translating ideas into captivating interactive exhibits built to perform.
• Servicing & Maintenance: Regular care that extends the life and reliability of your AV investment.
• System Modification & Upgrades: Evolving standards or operational needs? We design upgrade paths that are efficient, cost-effective and future-proof.

POCKET SIZED STORYTELLING

Meet the Worrywarts, a mindful collection of friends designed to take your worries away. Inspired by the Guatemalan Worry-dolls she received as a child, these palm sized companions are hand crafted by artist Zoe Scott in her rural zero waste studio.

Cast in solid pigmented concrete with recycled waste plastic and glass contained within, each one is hand waxed and polished with a food grade natural wax making them incredibly tactile. One of the joys of concrete is the lack of additional power or energy required to produce it. Unlike ceramics or glass it doesn’t need kiln fired and unlike Jesmonite, its plastic free!

Each comes beautifully boxed with a unique character profile full of fun stats and illustration for immersive storytelling. The perfect travel souvenir for all ages. Bespoke exclusive designs available and encouraged, from plague doctors to microbes, elephants to Egyptian gods. Everything can become an adorable Worrywart!

Free custom design consultation is available for ASVA members