Admin, Finance & IT

PAYROLL CLERK

St Giles’ currently employs 28 staff in a combination of full time and part time conditions. The payroll clerk, reporting directly to the Finance Manager, would be responsible for the accurate preparation of the associated payroll records.

Specific duties
• Maintaining payroll information by collating timesheets and entering data.
• Updating payroll records by entering any changes to employee records such as title, personal information, student loan and tax code changes.
• Preparing reports that include summaries of earnings, PAYE & NIC deductions.
• Calculating payroll liabilities updating P32 records.
• Processing First Aid payments, monitoring and arranging First Aid courses.
• Pension assessments monthly for each employee.
• Calculating holiday leave, maintaining holiday records and absence records.
• Resolving staff enquiries and liaising with management.
• Processing starters and leavers.
• Scanning payroll documents and saving to SharePoint.
• Submit reports to the Finance Manager.
• Ad hoc duties as required.

Specific skills required:
Familiarity with:
• Sage and Sage Pay
• Microsoft Office
General attributes
• Able to work as part of a team
• Reliable and punctual
• Good attention to detail
The successful candidate will also be required to undertake screening for Disclosure Scotland, which process will be arranged and funded by St Giles’.

Visitor Experience Administrator

Contract: Fixed term 18-month, 30 hours per week (Days of work: Mon, Tues, Thurs, Fri)

Dundee Science Centre is currently looking for an enthusiastic and driven individual to join our team to fulfil the integral role of Visitor Experience Administrator.

You will be the face of Dundee Science Centre – based at reception, you will welcome, visitors, colleagues, partners, and stakeholders with a welcoming and bubbly attitude. Your main duties will be to oversee and provide excellent service at our admissions desk and Curiosity Corner, ensuring best practice in approach and delivery. You will respond to queries and requests via phone, email, website, and social media outlets. You will assist with the processing of all birthday party, schools, and community bookings as and when required. You will be able to create social media content and support with scheduling across all aspects of DSC’s services, programmes and products utilising all related digital systems.

You will manage Dundee Science Centre’s booking and related finance systems for all audiences and effectively articulate and progress these bookings from initial contact to post-visit feedback as well as maintaining the Point of Sale system, ensuring stock levels are accurate and assisting with entering new stock onto the platform. This will also involve carrying out stocktakes and assisting with procurement.

IT Infrastructure Technician

The role:

Undertake designated specialist IT activities across multiple locations, to provide an effective IT service to colleagues, in accordance with agreed service standards, with minimal supervision, in support of the Royal Zoological Society of Scotland (RZSS’s) vision and mission.

Assist the Head of IT, and other IT staff, as needed in providing a professional service to all employees.

Some of the things you’ll do:

Provides technical support and resolves problems of a moderately complex nature (level 2) demonstrating first-class customer care and service:
Provides end-user support (such as, user coaching, minor physical repairs or replacement products) for all RZSS IT hardware (desktops, laptops, printers and peripherals etc).
Acts as the primary escalation point for issues escalated from level 1 IT support.
Leads on, troubleshoots and resolves level 2 IT issues in a timely and efficient manner, updating ITSM systems as appropriate and keeping the end user informed
Provides individual and/or group instruction and training to staff, and other RZSS personnel, on new or updated technologies.
Participate in the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.

What we’re looking for:

Educated to Degree level in relevant subject or equivalent level of experience in a similar role.
Knowledge of a wide range of computer systems software, applications, hardware, networking, and architectures.
The ability to communicate technical issues, both verbally and in writing, to a varied user base
A broad understanding of best practice troubleshooting techniques to be able to provide IT support to staff with a customer-focused approach.

What you’ll get in return:

Starting salary between £31,531 – £32,413 (offer based on experience) with future salary progression up to £36,250 per annum
37.5hr working week (may require some weekend working)
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP)
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Please note:

This role has an open ended closing date. Shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications, as soon as possible.
Applicants who applied for the previously advertised role of IT Support Technician will not be considered for this role.
Applicants must have the right to work in the UK. RZSS are not in a position to sponsor candidates into the UK.

Digital & Technology Officer

High Life Highland is looking for a technology all-rounder. We need someone who can lead ICT/digital transformation projects but can also turn their hand to configuring software/database systems, iPads and wireless access points. The scope is wide, but the sense of satisfaction is great as you support a variety of services within the organisation. You would be joining a small and friendly team with a vast skill set (project, technical and software development) so there is always the opportunity to learn from and run ideas past colleagues. Do you have the experience to support the ongoing digital transformation of the charity? If so, we would love to hear from you so we can talk about the role and also the benefits of working for us.

Visitor Services Assistant – Administration & Receptionist

You will be responsible for providing administration support to the Office Manager and wider team based at Balnain House, Inverness and across the Highland & Islands region. You will ensure all general administration is undertaken diligently, efficiently and carried out within the Trust’s procedures and policies.

Visitor Services Assistant – Administration & Logistics

The post holder will be responsible for the provision of administrative and logistics support to the Regional Director, the wider regional management team based at Balnain House and provide general support to the Balnain House office team as required. He/She will ensure all general administration is undertaken diligently, efficiently and carried out within the Trust’s procedures and policies at all times.

PLANTS Project Administrator

This exciting new role will play a key part in the PLANTS Project – Plant Listing at National Trust for Scotland, a three-year programme to survey, and update the plant inventories at the 39 major gardens owned and managed by NTS across Scotland. Accurate plant records are essential, to ensure legal compliance, safe management of the collections, and for supporting visitor engagement and research. Working with the newly implemented IrisBG database, this project represents a major investment in our plant collections and will result in up-to-date plant records across the Trust. The completed inventory will help us safeguard the collections and will provide our property and gardens staff with a reliable, accessible source of collections information for interpretation and visitor enjoyment.

The purpose of this post is to provide administrative support to the Project Manager and the rest of the PLANTS Project team who are based at NTS regional offices across Scotland. Reporting to the Project Manager, the post holder will be responsible for managing all travel, subsistence and communication for the Inventory Teams as well as for providing general administrative support. The role will also support the PLANTS Data Manager and Inventory Teams by processing data collected during the audit process, creating new records for unregistered plants, and supporting the maintenance of plant inventory information in IrisBG.

Box Office Assistant – Casual

Contract Type: Casual
Hourly Rate: £14.53 for evenings after 8pm and weekends, £10.90 per hour for all other hours
Location: Carnegie Hall, Dunfermline
Job Reference: ON000451

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role
We are looking for flexible team members for Box Office Assistant roles to join our team at Carnegie Hall. The roles will include regular weekend and evening working along with providing cover as needed across our venues throughout Fife.

You’ll be part of the frontline team delivering a high level of customer service for our box office. As part of the box office team, the role undertakes duties including ticketing, cash handling, room and event enquiries, bookings administration and customer information service.

The full job description can be found on our current vacancies page on our website.

About You
You’ll have experience of working in a busy front facing customer service environment dealing directly with the public. Cash handling and reconciliation procedures form an essential part of the role, so you’ll ideally have experience of this too. Excellent customer service skills and the ability to engage with a diverse range of customers are a must for this exciting front facing role!

As a large part of the role will be computer based you’ll have the ability to operate a variety of software packages, and it goes without saying you’ll need excellent numeracy, literacy and communication skills, along with excellent administration skills.

How to Apply
If you would like to find out more information about this role before applying, you can contact Tony Stevens, Venue Manager. Contact details are available on our current vacancies page on our website.

When you’re ready to apply, please email an up to date CV along with a covering letter explaining how you meet the person specification to HR.FCT@onfife.com. We are unable to consider your application without a covering letter.

Applications will be assessed regularly and interviews conducted as required.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

IT Support Technician

The Royal Botanic Garden Edinburgh is one of the world’s top four botanic gardens based on the quality, breadth and depth of our science, plant collections, public engagement, and education. We now have a new and exciting opportunity for an IT Support Technician to join our Estates & Technical Services department.

Working within a small team, you will be primarily responsible for providing on-site, technical support to the workforce and maintaining IT/AV equipment across all four of our Gardens. This will include delivering our Service Desk for 1st and 2nd line support including remote support to our Regional Gardens and hybrid workers. Administrative duties include maintenance of Active Directory and the IT asset register, developing secure configuration and deployment of end user devices; maintaining, deploying and repairing computer equipment and event AV set up and support. This role will give you the opportunity to expand your knowledge and experience by acting as the main ambassador for digital engagement across all four gardens and participating in a variety of projects around cyber security.

Applicants should have an SVQ Level 3, HNC in a related IT subject or equivalent experience, have excellent communication and customer service skills, be able to work autonomously and manage/prioritise your own workload and be able to deal with staff at all levels. In addition, you should have experience supporting Microsoft Windows, Apple MacOS, iOS and Android devices and have a good working knowledge of the Microsoft Office software portfolio.

Although we see this as a full-time role, consideration will be given to exceptional candidates looking to work on a part-time basis.
To apply please email recruitment@rbge.org.uk with:
• your cv
• a covering letter outlining the skills, knowledge and experience you’d bring to the post
• a completed equal opportunities questionnaire: EOQ form
Closing date: 17.00 (BST) Thursday 2 November 2023
Interview date: Thursday 16 November 2023
Recruitment information: visit our website for Job description and person specification

If you haven’t heard from us within 2 weeks of the closing date, please assume your application hasn’t been successful on this occasion. No recruitment agencies please.

People Business Partner

To ensure the provision of an efficient and comprehensive professional People service to managers and staff across the Region/Directorate. Support the delivery of Regional/Directorate People-related strategic goals and objectives and the development of partnership relationships through discussion with the Regional Director/Regional Business Manager/Director of Service. As a member of the Trust’s People Team, contribute to the development of People policies, systems and practices and to the development and delivery of People projects on a Trust-wide basis.

Digital Product Executive

Identify requirements for digital products then oversee their development and delivery through the various stages of the product lifecycle. Agree prioritisation with the Digital Product Manager and support them to deliver the product roadmap. There is a requirement to define, own and solve problems, balancing user needs with those of the wider organisation. The aim is to inspire visits, membership and donations to deliver the strategic objectives of the organisation.

Account Executive

The wider purpose of the role is to help drive the National Trust for Scotland’s ability to conserve Scotland’s built and natural heritage under its care.
The specific purpose of the role is to support the Content Manager and provide design and production support and expertise to internal teams. You will need to craft strong relationships across the Trust and help to plan, budget and manage activities and processes smoothly and efficiently from conception to completion.