Admin, Finance & IT

CONTEXT
The National Trust for Scotland is the charity that cares for, shares and speaks up for Scotland’s magnificent heritage. Since 1931, we’ve pioneered public access to and shared ownership of some of the most magnificent buildings, collections and landscapes in Scotland. We’re Scotland’s largest membership organisation and we’re independent from government.
The Audiences and Support Directorate brings together a range creative and specialist skills to build support for our charity. Working closely with colleagues across Scotland, we protect, enhance and build the Trust’s reputation, positioning our charity as a leader in protecting and sharing Scotland’s natural, cultural and historic places for everyone to enjoy. By listening to our audiences and placing them at the heart of what we do, we grow support for our charity; increasing membership, inspiring visits and generating vital income through philanthropic work.
JOB PURPOSE
This role is responsible for planning, developing and delivering engaging content for our staff and volunteers across a range of internal channels, supporting our shared communications vision. The postholder collaborates with stakeholders across the National Trust for Scotland supporting local and national organisational objectives.
The Trust is committed to open and effective internal communication. Everyone has a part to play in achieving our internal communications vision, helping ensure colleagues voices are heard and where easy access to information which empowers people in their roles.
This role backfills an internal secondment.

Hours: Full Time/ Part Time (4-5 days Per Week)
Duration: Permanent

We are looking for an exceptional Assistant Accountant to join our happy and high performing team. This position presents a rare opportunity to join Tripadvisor’s No.1 UK Attraction, The Royal Yacht Britannia, a leading five-star visitor attraction and exclusive events venue with an outstanding reputation for quality and customer experience, and the team behind our sister ship, Fingal, Scotland’s only luxury floating hotel (Scotland’s AA Hotel of the Year 2023 and Edinburgh’s No.1 hotel on Tripadvisor).

This role offers an exceptional opportunity to gain a broad range of accounting experience across one of the visitor attraction/hospitality industry’s leading businesses.

Company benefits include:

– 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory min).
– Hybrid working opportunities.
– Performance and loyalty payment scheme.
– 10% employer pension contribution, with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (so 20% potential contribution to your pension).
– Free car parking for staff.
– Up to one week/5 days pro-rata, long service holiday entitlement.
– Life Assurance.
– Employee Assistance Programme.
– Complimentary tickets and staff discount (Britannia and Fingal Hotel and other luxury hotels).

Finance Team

The Finance Team, under which this role sits, is involved in a wide range of activities, ranging from day-to-day financial processing, to playing a role in formulating the organisation’s financial strategy. We provide support to Britannia and Fingal’s managers and staff who are responsible for delivering quality experiences to our visitors. We are looking for an Assistant Accountant to join the friendly team on board (your office would be on Britannia!).

The Assistant Accountant Role

The core purpose of the role is to provide support to the Senior Finance Manager, Finance Manager and wider Finance team in both management and financial accounting disciplines.

Critical to the success of the role will be to gain an active understanding of each department, so that direction and advice can be given on all aspects of month end reporting, budgets, forecasting and other financial and non-financial matters relating to the development of the company.

The post holder is required to use their initiative and be pro-active in supporting the Senior Finance Manager in seeking to improve the companies’ financial position, performance, and mitigation of risks.

The post holder will support the Finance Managers, Managers, and Directors in monitoring and taking remedial action to ensure financial performance meets key corporate performance indicators.

Main Duties, Responsibilities & Accountabilities:

– Working in conjunction with the Senior Finance Manager, Finance Manager, and wider Finance team to ensure the delivery of high standards of transactional processing, as well as providing excellent financial guidance and support to the business.
– Support the Senior Finance Manager and Finance Manager in the preparation of the monthly management accounts, including undertaking tasks such as accruals & prepayments, stock adjustments, fixed assets and tax, all in accordance with the month end timetable.
– Preparation and review of monthly management information packs for Directors and Managers.
– Post month end, meet with certain Directors to review performance against budget and provide guidance as and when required.
– Support the Senior Finance Manager to ensure the delivery of revenue and capital budgets in accordance with budget timetable.
– Support the Senior Finance Manager in the preparation of the Annual Reports for both the Group and trading subsidiary.
– Carrying out ad hoc reporting where required by the Senior Finance Manager or Finance Team.
– Take ownership of the company’s aged debt including effective credit control management.
– Take a lead role in developing the finance team’s reporting capabilities from our new Finance system – Access Financials.
– Ownership for the Gift Aid process, including month submission and reconciliation.
– Undertaking daily/monthly monitoring of company financial information.
– Supporting the Senior Finance Manager in ensuring that appropriate internal financial controls exist across all departments.
– Preparation of various regulatory returns, including VAT and National Statistics.
– The successful candidate will be trained in other aspects of a busy Finance Office including Accounts Payable, Daily Sales, and Treasury, and will undertake these roles when the other Finance Assistants are on annual leave.
– Carrying out any other duties as may be requested from time to time by the Director of Finance & Administration, Senior Finance Manager and Finance Manager.
– Other ad hoc duties as required.

Accountability

The Assistant Accountant is accountable to the Senior Finance Manager.

Qualifications

– Good level of education with at least GCSE / Standard Grade / National 5 English & Mathematics at Grade 1-3 or equivalent is essential.
– AAT Part Qualified or equivalent experience is desirable.

Experience

– Basic understanding of accounting principles (debits & credits) is essential.
– Minimum of 2 years’ experience at Finance Assistant level or above is essential.
– Ability to use IT systems efficiently and effectively (MS Word, Excel) is essential.
– Experience of using accounting software (we use Access Financials) essential.
– Ability to work with bespoke IT systems is essential.
– Excellent understanding of accounting principles is desirable.
– Relevant work experience in a similar organisation or background is desirable.

Personal Attributes

– Sound, consistent personal organisation, and effective time management.
– Ability to work relatively independently with minimal supervision.
– Ability to work effectively and participate fully within a team environment.
– Ability to provide accurate, relevant responses to both the finance team and external parties.
– Manipulation and presentation of financial data to suit needs of varying recipients.

Personal Qualities

To excel in this role, you will need: strong communication skills; an eye for detail; good organisational skills; a positive and flexible approach when managing a busy and varied workload. It is also essential that you are passionate about delivering excellent internal service and have a very good sense of humour!

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

How to Apply:

Please send your CV and a tailored covering letter outlining why you feel you would be suitable for the role of Assistant Accountant to: jenny.dall@tryb.co.uk.

Closing date: 19 January 2024.

Interviews: TBC

No agencies please.

Please note, depending on the volume of applications we receive, we may be unable to respond to unsuccessful candidates. If you have been selected for interview, you will be contacted directly.

Are you passionate about customer service? Do you have an eye for detail? Do you have the enthusiasm required to be part of the team responsible for measuring the quality of experience at historic attractions across Scotland?

The Quality Services Assistant role at Historic Environment Scotland offers exciting opportunities to build relationships across the organisation and beyond, acting as the main point of contact for internal colleagues and external suppliers relating to our Quality Assurance programmes. You will work to enhance the visitor experience at our properties in care. You will also provide essential insights into visitor feedback, based on survey data and analysis, which helps shape the organisation’s approach to customer service standards.

You may be asked to travel to develop your understanding of the visitor experience and build essential relationships with onsite teams across Scotland.

(Library, Archive and Print Room)
Full-time, Permanent, On-site
Salary £25,863 – £26,991 per annum (from January 2024)
Plus generous benefits package

About the role

Do you have a qualification and/or experience in art history? Do you have a passion for research with excellent attention to detail? Do you enjoy dealing with the public and meeting new people? If so, we have a wonderful opportunity to join our team.

In this role you will support the provision of public access to Library, Archive and Print Room collections. You’ll be looking after visitors to our public study spaces, retrieving and reshelving collection materials, carrying out collection cataloguing tasks, and answering enquiries.

You will also help us work towards our move to The Art Works. This exciting and transformative initiative will deliver a sustainable new facility in Granton to care for, research and share Scotland’s renowned art collection.

You will already have some research experience which can come from any background, or it could have been post-doc. However, you will be keen to develop your skills and knowledge of reference, archival and works on paper collections.

The difference you’ll make

Reporting to the Librarian, Modern and Contemporary Art your responsibilities will include but not be limited to:

– Facilitating access to the collections in our public study spaces, for individual researchers and group visits.

– Ensuring a high standard of care, access and security for the works in these collections.

– Retrieval and re-shelving of material as required.

– Answering enquiries from the public, in person, by phone and email, using a range of print and online resources, with responsibility for managing the relevant email inboxes.

– Maintaining visitor statistics to agreed standards.

– Assisting with the physical management of collections and collection audit activity. Undertaking specific house-keeping tasks, as required, including best practice in the handling and preservation of collections.

– Cataloguing of the Works on Paper, Archive and Library collections. Facilitating digitisation of collection objects, when required.

– Assisting Print Room, Archive and Library staff in collection readiness for The Art Works.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– You will have a qualification in art history or demonstrable knowledge of a subject area relevant to our collections.

– You will have some experience of working in a research environment (library, archive or print room).

– You will have excellent written and verbal communication skills.

– You will have experience of dealing positively and effectively with visitor enquiries.

– You will also have excellent organisational and administrative skills, including an ability to prioritise effectively and work accurately without close supervision.

– You will be able to demonstrate a commitment to supporting ambitious equality, diversity and inclusion priorities.

– You will be an effective user of IT packages, including MS 365.

It would also be great if you have:

– A particular interest in archives and/or works on paper.

– Practical experience of object handling in a museum/gallery context.

For more information, please visit our careers portal.

The closing date is 12 noon on Wednesday, 3 January 2024.

This job works with colleagues across the Trust to enable improved performance of individuals and teams, through learning & development, engagement, and recognition. You’ll work across the whole spectrum of organisational development disciplines and drive our ambitious agenda of new projects and recurring programmes of activity.

The role:

Undertake designated specialist IT activities across multiple locations, to provide an effective IT service to colleagues, in accordance with agreed service standards, with minimal supervision, in support of the Royal Zoological Society of Scotland (RZSS’s) vision and mission.

Assist the Head of IT, and other IT staff, as needed in providing a professional service to all employees.

Some of the things you’ll do:

Provides technical support and resolves problems of a moderately complex nature (level 2) demonstrating first-class customer care and service:
Provides end-user support (such as, user coaching, minor physical repairs or replacement products) for all RZSS IT hardware (desktops, laptops, printers and peripherals etc).
Acts as the primary escalation point for issues escalated from level 1 IT support.
Leads on, troubleshoots and resolves level 2 IT issues in a timely and efficient manner, updating ITSM systems as appropriate and keeping the end user informed
Provides individual and/or group instruction and training to staff, and other RZSS personnel, on new or updated technologies.
Participate in the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.

What we’re looking for:

Educated to Degree level in relevant subject or equivalent level of experience in a similar role.
Knowledge of a wide range of computer systems software, applications, hardware, networking, and architectures.
The ability to communicate technical issues, both verbally and in writing, to a varied user base
A broad understanding of best practice troubleshooting techniques to be able to provide IT support to staff with a customer-focused approach.

What you’ll get in return:

Starting salary between £31,531 – £32,413 (offer based on experience) with future salary progression up to £36,250 per annum
37.5hr working week (may require some weekend working)
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP)
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Please note:

This role has an open ended closing date. Shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications, as soon as possible.
Applicants who applied for the previously advertised role of IT Support Technician will not be considered for this role.
Applicants must have the right to work in the UK. RZSS are not in a position to sponsor candidates into the UK.

High Life Highland is looking for a technology all-rounder. We need someone who can lead ICT/digital transformation projects but can also turn their hand to configuring software/database systems, iPads and wireless access points. The scope is wide, but the sense of satisfaction is great as you support a variety of services within the organisation. You would be joining a small and friendly team with a vast skill set (project, technical and software development) so there is always the opportunity to learn from and run ideas past colleagues. Do you have the experience to support the ongoing digital transformation of the charity? If so, we would love to hear from you so we can talk about the role and also the benefits of working for us.