Catering

Front of House
Assistants
Duns, Hawick and
Jeburgh
• £9.69 per hour (Grade 1)
• March to November – seasonal posts
• Various hours available. See recruitment pack
for full details.
Job Ref:
Jim Clark Motorsport Museum (Duns) 0637
Hawick Museum 0638
Jedburgh Castle Jail 0639
Mary Queens of Scots’ Visitor Centre (Jed) 0640

We would love to hear from you if you want to be
part of the team at our 4 and 5 star visitor attractions,
providing visitors with the warm welcome that Scotland
is renowned for the world over.
Be part of the team responsible for the day-to-day
running of the museum, from ticket sales to exhibition
maintenance, gift shop sales and light cleaning.
Be part of the team that works with us on a seasonal
basis with a mixture of shifts and weekend working.
Live Borders offers a great working environment, a
competitive salary, pension scheme, flexible working,
attractive holidays and other benefits. For the full role
profile and the information needed to apply please see
our website www.liveborders.org.uk/get-involved/jobs/
Closing date – 4 February 2022 at 17:00

The role

To prepare, cook or bake (role depending) all food for RZSS Highland Wildlife Park food outlets that deliver
the highest standards of produce which not only exceeds our visitor expectations in flavour, substance and
presentation, but is also in support of RZSS vision and mission.

This is a seasonal position where the working hours are 30 hours per week and weekend working will be required.

Some of the things you’ll do:

* Working with direction from the Catering Coordinator, prepare all raw food in line with hygiene legislation, minimising all food wastage through effective production. This can involve either cooking the day’s menu options or baking.
* Ensure all food presented is of the highest quality, making sure of dietary requirements.
* Assist with the set-up of the kitchen on a day to day basis.
* Contribute to an effective ordering and stock control procedures by having an accurate knowledge of stock and informing Catering Coordinator when stocks are low.
* Take responsibility for delivery and return processes, reconciliation, discrepancies and ensuring all stock is safely stored and easily accessible in line with Health & Safety guidelines.
* Actively be involved in improving storage and stock and stock control systems, suggesting improvements in the overall layout and organisation.
* Contribute to menu development and the analysis of food quantity and quality.

What we’re looking for:

* You’ll be qualified to SVQ Level 2 or equivalent qualification or relevant experience preferable
* Have a good understanding of legislative requirements regarding food preparation and delivery.
* Can demonstrate high level of catering competence.

Please visit the RZSS Job Opportunities Page and to see the role profile for further information on what the role involves and essential/desirable criteria.

www.rzss.org.uk/about-rzss/staff-benefits

The role

To coordinate the day-to-day catering operations to deliver first-class visitor experience and that your team and visitors enjoy a safe and happy environment; whilst generating income to exceed agreed targets in support of RZSS vision and mission.

This role is a permanent role where the working hours are 30 hours per week and weekend working will be required.
Some of the things you’ll do:
* Working with direction from the Catering Coordinators, provide day-to-day supervision of the Catering team.
* Develop and maintain a supportive and dynamic first-class sales and service culture amongst the team -focusing on delivering high standards of service and food presentation in accordance with Cook safe regulations.
* Ensure the Café areas are presented to the highest standards (displays, seating areas, signage), fully stocked and equipment is cleaned, maintained and serviced on a regular basis and report to the Coordinator any maintenance issues.
* Support Visitor Experience Assistants with visitor complaints and act a route of escalation to deal with refunds in a professional manner and referring customer to your line manager if complaint cannot be resolved.
* Working alongside the back of house team to ensure the smooth running of the cafe and outdoor catering areas as one united team.

What we’re looking for:

* Good achievement at Higher grade level (including English & Mathematics) or equivalent qualifications or experience.
* Trained/certificate in Cooksafe and has ability/qualification to train others
* Good understanding and use of electronic cash systems.
* Significant experience of leading a team in a customer service environment

Please visit the RZSS Job Opportunities page for detail on how to apply and to see the role profile for further information on what the role involves and essential/desirable criteria.

www.rzss.org.uk/about-rzss/staff-benefits

Purpose of the role

To assist the Head Chef in the day to day management of the Catering & Hospitality offer at Culzean Castle & Country Park to ensure that all targets are met and all visitors receive the highest level of visitor experience standards.

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in Food & Beverage activities making the property the best possible place to visit and work.
Core hours will be the minimum hours available, with the opportunity to work additional hours to suit the needs of the business. Must have full weekend availability, hours will be issued on a rota basis.

JOB PURPOSE
We are looking for an enthusiastic, motivated and experienced individual to join our food and beverage team at Holmwood House.

Holmwood House has a small tearoom offer that is a vital part of our visitor experience. Staff should be passionate about delivering outstanding customer experiences to our visitors and guests and able to maximise opportunities to generate income. It’s important that Visitor Service Assistants (VSA’s) ensure the property and its assets are safe and secure. Furthermore, we’re looking for team workers who are also able to use their own initiative and are driven to make a difference.

JOB PURPOSE

Do you have a passion for food and dedicated to high levels of customer service? Visiting our Café is an essential part of the visitor experience for those coming to Pollok House and the role of the Visitor Service Assistant – Catering is to make it a positive and memorable part of a visitor’s day with us. This role will be required to work evenings to assist with weddings or other events

Core hours will be the minimum hours available, with the opportunity to work additional hours to suit the needs of the business. Must have full weekend availability, hours will be issued on a rota basis.
You may be required for additional support with other areas of the property such as Admissions, Retail, and Events activities to meet the business needs.

Purpose of the role
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure. Specifically, to ensure the smooth and safe operations in Food & Beverage services making Threave Gardens & Estate the best possible place to visit and work.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To provide a consistently high standard of visitor care at all times
• Welcoming visitors to the site and processing their catering purchase in a friendly, efficient and knowledgeable manner;
• Providing information about the site, its history, contents, offers and merchandise;
• Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

JOB PURPOSE

To assist the Food & Beverage Manager in the day-to-day management of the food and beverage experience at Brodie Castle, Playful Garden and mobile catering units. Specifically, day to day supervision of the kitchen and to ensure that all targets are met, and all visitors receive the highest level of visitor experience standards.

Do you enjoy meeting people and ensuring they receive the very best visitor experience?

We are seeking enthusiastic, outgoing and professional people for our Catering front of house roles. Opportunities are available for highly motivated individuals committed to delivering excellent customer service at Scone Palace, a five star visitor attraction.

We serve freshly cooked food and mouth-watering home-baked cakes, using only local ingredients where possible. You will be working as part of a tight-knit team in a fast-moving environment, preparing food, assisting with ordering and maintaining the highest standards of cleanliness and hygiene at all times.

Skills to include: interest in working and engaging with the public, good communication, flexibility and the ability to work well within a team. A positive and helpful attitude is essential as is the ability to extend a genuine warm welcome to our visitors. Previous experience of hospitality or customer service roles is desirable.

The 2022 season runs from 1st April to 31st October and weekend working may be required on a rota basis.

For more information: download job description and an application form from the Scone Palace website.

Job description

We are looking for a Cook to join our Catering team. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality, and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.

The Cook supports the preparation of the food on the menu for our daily service and occasional events.

Principal responsibilities

– Check the quality of ingredients and prepare these to use in cooking (chopping and
peeling vegetables, cutting meat, preparing salads etc.).
– Learn and become familiar with the cooking process, equipment and appliances used
to make each of our dishes.
– Ensure great presentation of our food, by dressing dishes before they are served.
– Cook dishes under the supervision of the Catering Manager or the Chef and develop
sufficient competence to provide cover during staff absences/holiday cover.
– Ensure that all dishes for a single order are ready for serving at the same time and
co-ordinate effectively with the café serving team.
-Take responsibility for maintaining and cleaning the kitchen area/equipment
ensuring that all appropriate standards are met.
– Ensure all food and other items are stored properly.
– Monitor stock levels and advise the Catering Manager or Chef of any orders that need
to be placed.
– Ensure that all duties are undertaken in compliance with health and safety, food
standards and hygiene regulations and practices, as well as our internal procedures.
– Carry out any other reasonable duty which is within the competence of the post.

Essential skills and experience

• Organised with an ability to work effectively in what can be a fast-paced, high-volume business at peak times.
• A team player – adaptable and flexible.
• A confident communicator.
• An appropriate means of transport to get to the Centre (between 0830 and 1800).

Desirable skills and experience

• A willingness to learn on the job and/or to work towards an SQV cooking certificate.
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability principles.

Please see full role profile below.

We are looking for an enthusiastic person to join the Front of House team at the Forester’s Restaurant. The successful applicant will have good communications skills and be able to work as part of a team. Customer service experience would be preferable but isn’t essential as full training will be provided. This is a full-time, year-round position.