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Events

Public Programme Coordinator

We are looking for a Public Programme Coordinator to work in our main office.

Reports to: Visitor Experience Manager
Contract: Permanent
Hours: 30 hours per week; 4 days from 7.
Weekend and evening work will be essential, with a minimum of 4 weekend days per month.

Main Purpose of Job
The Public Programme Coordinator will work with our team of Coordinators to plan, develop and deliver high quality STEM learning experiences for our public audiences (families, young people and adults). This includes creating new, innovative ideas for funded opportunities and increasing revenue through ticket sales.
You will work closely with the marketing team to promote events, support the development of campaigns and video content which will be share via social media and our website.
The Public Programme Coordinator will work with the Visitor Experience Manager and Head of Fundraising to write funding applications, collect and analyse visitor feedback and complete funding reports.
A key role from the Public Programme Coordinator will be motivating, line managing and supporting our team of STEM Communicators.

The post holder will be expected to work flexibly within the team, evening and weekend work will be essential. Whilst not essential, a full valid driver’s licence and access to a reliable car would be desirable.

Main Duties and Responsibilities
• Develop, coordinate and deliver a wide range of STEM activities for audiences of all ages including families, young people and adults.
• Be an active member of our programme team, creating new and innovative ideas that help us develop our offering in fun and interactive ways and to increase our reach (audiences and geography).
• Develop and refresh our birthday party programme to increase bookings, revenue, and maintain visitor satisfaction.
• Support, line manage, motivate and coordinate training for the STEM Communicators including appraisals, peer review and feedback opportunities.
• Deliver and document training on the public programmes to all relevant staff.
• Work in partnership with the marketing team to promote events, supporting the development of campaigns and responding to enquiries to secure bookings.
• Communicate effectively, both orally and in writing, with ASC’s stakeholders including supporting the Fundraising Team with writing proposals and reports.
• Develop, collect and analysis evaluation and feedback for funding reports.
• Monitor programme budgets and expenditure to ensure effective use of resources.
• Act as Duty Manager when scheduled, with full responsibility for site operations on allocated days.
• Ensure all activities are safe, inclusive, and accessible, in line with Health & Safety and safeguarding guidelines.
• Liaise with industry and academia to incorporate new research and discoveries into learning experiences.
• Any other duties as deemed appropriate and reasonable.

All Science Centre staff are expected to:
• Perform their own general clerical duties including, but not limited to, typing, copying, mailing and filing.
• Ensure all current legislation including, but not limited to, GDPR and Health and Safety is followed at all times.
• Maintain confidentiality in all aspects of client, staff and agency information.
• Consider the day-to-day environmental impact of their work and act to reduce accordingly i.e. turn off unwanted lights, reduce paper usage, etc.
• Follow any other reasonable duties as assigned by their line manager or Chief Executive.
• To attend conferences and other learning opportunities as required.

The above is intended to provide a clear but concise statement of the present MAJOR TASKS and ACTIVITIES of the job. It is not an exhaustive list of all its detailed duties. As a term of your employment, you may be required to undertake such other duties as may reasonably be required of you in the post mentioned above.

Aberdeen Science Centre reserves the right to amend the Job Description in consultation with the employee. Aberdeen Science Centre pursues a policy of equal opportunities in the appointment and promotion of staff

Person specification

Do you have the skills, experience and enthusiasm we are looking for?

Essential Competencies
• Educated to Scottish Higher level or experience working in a STEM related field
• Track record of developing and delivering educational activities
• Ability to learn new technologies and deliver staff training on new initiatives
• Strong and proven organisational and planning skills
• Ability to communicate enthusiastically both orally and in writing and adapt to a variety of audiences
• Ability to complete tasks with minimal supervision, thriving on using your own initiative and proactively solving problems
• High regard for customer care and service
• Great team player with the ability to contribute to shared objectives
• Willingness to be flexible on hours, with regular evening and weekend work required

Desired Competencies
• BA/BSc (Hons) in a STEM or Education related course
• Full valid driver’s license and access to a car

How To Apply
To apply for this position please send a CV and Covering Letter outlining your suitability relative to the Job Description & Person Specification to: recruitment@asc.scot or to: Recruitment, Aberdeen Science Centre, 179, Constitution Street, Aberdeen, AB24 5TU

Closing date for applications – Friday 3rd October, 12 noon

Interviews will take place on Thursday 16th October at Aberdeen Science

Visitor Services Supervisor – Functions & Events

KEY PURPOSE
The Visitor Services Supervisor –Functions & Events will develop and drive hospitality in its corporate and commercial capacity (weddings, private hire and corporate events) whilst working in conjunction with colleagues a busy programme of public events and activities. The ideal candidate will be comfortable in selling our facilities and securing business to meet out budget targets and equally comfortable in operationalising these bookings.

The Visitor Services Supervisor plays a pivotal role ensuring that the management objectives are translated into pragmatic actions by staff, and, with delegated responsibility for weddings and functions, is the “face” of the Trust to visitors and corporate/private-hire clients. As such, they directly influence public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

The successful candidate will be expected to work regular weekends, long and unsociable hours on occasion to achieve tough financial objectives. They will be outgoing, assertive, and approachable with a flair for innovative ideas.

This role will be a key support within a team of duty managers for daily operations, experience of duty management within a visitor attraction or hospitality setting would be beneficial.

 
KEY RESPONSIBILITIES

Wedding & Function Management:
• Develop and promote – in conjunction with the Visitor Services Manager – weddings, corporate/private-hire business, and any external events that demonstrate a “return on investment” to contribute to the property’s financial sustainability.
• Undertake direct and indirect interaction with couples, corporate/private-hire clients, and external event organisers; ensuring that their needs are anticipated and met as part of the property’s drive for excellence in customer care.
• Ensure that efficient arrangements are made for the property for weddings, functions, and corporate/private hire.
• Coordinate, supervise, and personally participate in the staffing of weddings, corporate/private-hire functions and external events, and with the advice and support of specialist/advisory staff and volunteers.
• To set up, prepare rooms, move equipment in a timely manner before an event and clear down after event completion
• To support on occasion other weddings and function across the Aberdeenshire cluster of NTS properties.
• To act as Duty Manager on a shared basis, which will involve weekend and evening work.

Events & Exhibits Assistant

PURPOSE AND OBJECTIVE OF ROLE

We’re looking for an enthusiastic and creative Events & Exhibits Assistant to join our team at Landmark Forest Adventure Park. You’ll work closely with our Events & Exhibits Co-ordinator to help deliver an exciting year-round programme of seasonal events, activities, and interactive exhibits for our visitors.

From preparing and running live events to helping maintain and develop our permanent exhibits, no two days will be the same. This is a hands-on role that mixes creativity with practical skills, and you’ll be right at the heart of making Landmark’s experiences unforgettable.

What You’ll Be Doing:

Assisting in the delivery of our seasonal events programme – from set-up and decoration to supporting on the day

Helping to maintain and operate our interactive exhibits, ensuring they are safe, clean, and ready for visitors

Taking part in creative planning, prop preparation, and themed dressing of spaces around the park

Providing excellent customer service – answering questions, giving directions, and ensuring visitors have a great time

Assisting with event logistics such as moving equipment, setting up activity stations, and helping performers or external suppliers

Supporting the development and testing of new exhibits and interactive elements

Keeping event and exhibit areas tidy, safe, and in line with health & safety procedures

Assist with keeping health and safety checks, registers and risk assessments up to date
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