Events

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The key purposes of the job will be met by:
• Developing and managing relationships of trust with potential and existing corporate and private hire clients, such that Mar Lodge continually develops and maintains its status as a ‘destination’ venue, renowned for its excellence of customer service.
• Supervising teams which include members of other Mar Lodge departments and outside contractors such that there is absolute clarity of objectives, tasks and standards; and ensure their delivery towards a collective goal.
• Developing and managing the wedding & events business to increase income as part of the property’s drive for sustainability and help raise the profile of the work of the Trust at Mar Lodge in its wider context.
• Managing allocated budgets to ensure that income targets are met, or exceeded, and that expenditure is prudent and ‘value for money’
• Maintaining and recording all communication pertaining to weddings and events, such as dealing with emails, keeping the event diary up to date and informing relevant departments of planned activities.
• Managing equipment and supplies, such as banqueting furniture, catering equipment and supplies, to ensure the operational efficacy of the Lodge.
• Working within the Health & Safety regime to ensure the H&S of staff/volunteers, clients and visitors within the context of the Trust’s “Safe System of Work” regime.
• Coordinating, supervising and personally participating in the delivery and staffing of weddings, functions and events with the advice and support of the Visitor Services Manager and other team members.
• Demonstrating responsibility and accountability that all weddings and events are in line with the Trust’s Environmental Policy and being mindful of the Trust’s obligations to minimise the impact on the environment through efficient use of water/heat/light, recycling and disposal of waste and considered use of transport.

The Hunterian are currently looking for a creative and dynamic Audience Engagement Manager to join our team.

You will be key in planning, organizing, and running a variety of events and activities to welcome new visitors. Working alongside the Audience Development Manager, you’ll help create and manage an exciting programme that engages a diverse range of audiences.

You will also oversee audience research, volunteering, social media, marketing, and visitor engagement, making sure the initiatives are engaging, inclusive, and community focused.

The successful candidate will work closely with both internal teams and external partners to ensure The Hunterian becomes a more inviting and meaningful space for all audiences.

This post is full time and fixed term to cover maternity leave for up to 12 months or until the substantive postholder returns.

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations of Functions and Events, with occasional work in Admissions, Retail, and Catering activities making the property the best possible place to visit and work.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• To assist with the set-up, stewarding and break-down of events.
• To assist with hospitality events. Staff may be asked to work through into the night hours.
• To ensure good housekeeping of all event areas, including kitchens, serveries and back of house areas.
• To assist in achieving site retail/catering/events targets and KPI’s.
• To ensure that retail merchandising is in accordance with NTS policy.
• To actively upsell products and services to facilitate the visitor’s enjoyment.
• To actively feedback visitor comments to line managers to develop and improve offer, service, operations.
• To work flexibly across departments and sites as needed.

To provide a consistently high standard of visitor care at all times
• Welcoming guests to various events, and facilitating throughout the evening to ensure an enjoyable and memorable event.
• Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner.
• Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.
• Welcoming International visitors and aiding with specific needs.
• Welcoming groups in an efficient and warm manner.
• Answering visitors’ queries about the site, education facilities and the local area.
• Providing information about the site, its history, contents, offers and merchandise.
• Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

To maintain excellent standards of site and personal presentation at all times
• The general ongoing operational cleaning of all areas as necessary, toilet cleaning, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting and polishing when required.
• Ensuring site is ready to open and welcome visitors by the set opening time.
• Wearing correct uniform, name badges, or PPE as required.
• Reporting all instances of damage and wear and tear issues promptly to your line manager.
• Working in harmony with other departments; housekeeping, gardening, grounds maintenance and site repair employees/contractors.

Situated within the Heritage and Culture department, the role of the music and performance coordinator is to facilitate and develop the extensive and varied programme of performances at St Giles’ Cathedral. We are looking for an enthusiastic individual with drive and vision to continue the development of the Cathedral’s offer as a commercial venue in this important city.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Events

To develop an events programme that drives revenue, whilst maintaining the reputation of the Trust, and raising the profile of the 3 sites.

To supervise the set-up, stewarding and break-down of events.

To be the point of contact for all events, maintaining and recording all communication, dealing with queries and informing relevant departments of planned activities.

To develop and manage relationships with potential and existing clients, including all enquiries.

To ensure good housekeeping of the event spaces and managing equipment and supplies to ensure the operational efficacy of all 3 sites.

To develop and manage the event business alongside the properties drive for sustainability

To actively feedback visitor comments to line managers to develop and improve our offer,

To work closely with other departments in all 3 sites as needed.

Supervise services provided by third parties (eg. Suppliers to adhere to Trust policies and procedures ensuring that efficient arrangements are made for the delivery of the events).

To provide a consistently high standard of visitor care at all times

Welcoming event guests to the site in a friendly, efficient and knowledgeable manner.

Coordinate, supervise and participate in the staffing of events and functions and support team on site during events.

Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.

Providing information about the sites, and their history.

Promoting National Trust for Scotland brand to include our Membership scheme, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

Health and Safety

To ensure sites meets with Health and Safety legislation in all events, including set up and break down.

Demonstrate responsibility and accountability for H&S relating to visitor services and site activities.

To use any personal protection equipment as provided and directed by your line manager.

Thank you for your interest in the post of Events & Community Manager with Historic Environment Scotland (HES). This is a permanent and pensionable appointment. Your primary location will be Edinburgh Castle, but you will be expected to travel to visit sites and stakeholders across the Edinburgh region as required.

You will be the key liaison for events at Edinburgh Castle and lead on community engagement.

This is an exciting opportunity to work within the Edinburgh Region Visitor and Community Management team as part of the Operations Directorate. The Operations Directorate seeks to strengthen HES’ regional footprint and bring together delivery of many of HES’ activities at a regional and local level across Scotland.

You will be the lead deliverer, co-ordinator and representative on a wide range of events on behalf of the Edinburgh region. This will include assisting with the delivery of major events such as the Royal Edinburgh Military Tattoo, Castle Concerts and Castle of Light, as well as corporate events and weddings, filming, photography and the living history programme. You will also lead on and aim to develop community engagement across Edinburgh Castle specifically and other sites in the Edinburgh region as required.

For more information about this role and to apply, please visit our website.

Please note that the deadline for applications is midday on Wednesday 27 November.

Join the team at Dovecot Studios to apply your sales experience and commercial drive within the thriving cultural sector.

Dovecot is a world-renowned tapestry studio, events venue and visitor attraction featuring galleries, a shop and café in central Edinburgh. Your role as Venue Sales Manager is an important position with the Commercial Team at Dovecot, enhancing the ability of the organisation to expand its reach and meet its potential.

Dovecot hosts a range of high-profile events including weddings, celebrations, conferences, group tours and bespoke events and is renowned for its premium level of service and delivery.

Your role is to sell all venue events spaces for hire at Dovecot, and to increase revenue by maximising sales and income from each of the unique spaces. You will have responsibility for sales lead generation and prospecting new business to grow market share. You will maintain an active presence in relevant industry associations and groups.

You will identify sales leads and promote our services to new customers, focussing on corporate clients and the travel trade sector, maintaining exceptional customer service for all visitors while working sensitively within Dovecot’s wider brand and position in the art world. You will understand the competitive marketplace and implement creative commercial approaches to ensure Dovecot Studios stays ahead in the local market.

Applications to be submitted as CV with Cover Letter to recruitment@dovecotstudios.com by the deadline of midnight on 24 November 2024

DCA is a highly successful, internationally renowned centre for contemporary art that enables audiences, artists, and participants to see, experience and create through our four programme areas: Exhibitions, Cinema, Print and Learning.

We are currently recruiting for a Learning Coordinator to join our Learning team.

Role Overview

We are looking for someone who is passionate about arts education and engagement who can bring their own creativity and organisational skills to this role and help us continue to deliver transformative learning experiences with DCA.

As a Learning Coordinator, you’ll play an essential role in DCA’s Learning team, coordinating and delivering projects and events that bring DCA’s mission and core aims to life.

You’ll be involved in creating and supporting inclusive activity that fosters engagement, connection, and participation among local groups, organisations, charities, formal and informal education across Dundee and Tayside.

Working closely with the Head of Learning and team colleagues, you’ll ensure that our Learning programme activity is effectively planned, delivered and evaluated, maximizing opportunities for participation and partnership working.

The Learning Coordinator role is a member of the DCA Learning Team but will also have strategic relationships internally with members of the DCA Programme team including Exhibitions, Cinema, Discovery Film Festival and Print Studio, and externally with key community partners.

All successful applicants will be subject to PVG check.

To apply, please send the following to dca.recruitment@dca.org.uk:

Covering letter or video/voice file demonstrating how your skills and experience match the job description (max 800 words or 3 mins for a video file).
Please include which post you are applying for.
CV (written or video/voice file)
Application form

Deadline for completed applications is Friday 22 November 2024 at 12 noon.

Interviews are expected to take place within three weeks after the closing date. The questions will be circulated in advance of the interview.

If you require this advert, job description or application form in an alternative format please email dca.recruitment@dca.org.ukor call 01382 432490.

Dundee Contemporary Arts

152 Nethergate, Dundee, DD1 4DY

DCA is supported by Dundee City Council and Creative Scotland

DCA is committed to addressing the inequality that prevents equal access to opportunities in the arts and will be implementing a policy of positive action when selecting candidates. We encourage applications from those who are underrepresented in the arts and cultural sectors and who face barriers to access.

Situated within the Heritage and Culture Team this role is primarily focussed on providing support for our events programme. We are looking for a committed individual/s who is happy to take on the more physically demanding tasks necessary for us to run our varied events programme. The role will involve close working with the public and with the wider Cathedral team. This role will assist and liaise closely with other members of staff, including Heritage and Culture, Shop, Master of the Music, and Assistant Organist.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

Assisting in developing and ensuring delivery of a varied programme of events, including an appropriate marketing plan, to generate additional income and develop new audiences for the property and its satellite sites

Proactively seeking new functions business and responding to enquiries

Forward planning with management team and other staff and volunteers to ensure that functions and events operate efficiently and effectively

Ensuring the efficient set up and delivery of all functions and events with excellent standards of customer service in line with client requirements.

Ensuring that volunteers, staff and contractors brought in to deliver events or hospitality services adhere to the Events Manual guidelines

Delivering events on time, within budget, that meet (and hopefully exceed) expectations

Setting, communicating and maintaining timelines and priorities on every function / event

Providing motivation, direction and support to functions and events staff and volunteers

Acting as Duty Manager

Managing equipment and supplies (such as banqueting furniture, catering equipment and supplies, cleaning equipment and supplies, laundry) to ensure the operational efficacy of all aspects of functions and event delivery.

Ensuring that RBBM and NTS websites are kept up to date particularly with regards to events listings.

Working with the property team to create interesting and appropriate social media content

Working across departments, assisting with marketing activity to promote the property.

Actively promote the events programme through the design and production of marketing material.

Applying for grant funding or sponsorship for events as appropriate

Thank you for your interest in the post of Visitor Events Assistant (part time) with Historic Environment Scotland (HES), based at Longmore House, Edinburgh. This is a fixed term position until June 2025.

The HES Events Team develops and delivers a pan-estate programme of visitor events across the Properties in Care. The events range in scale from the 10,000 attendee Spectacular Jousting at Linlithgow Palace, through outdoor theatre and musical performances, to re-enactment and living history events. As Visitor Events Assistant you will assist the Events Team in all aspects of developing, planning and delivering events across the Historic Scotland estate, including attendance at events.

For full details of the job and how to apply, please visit our website. Please note that the deadline for applications is midday on Wednesday 16 October.

Who are we?
Welcome to Conifox Adventure Park, were fun meets creativity! Just 20 minutes from Edinburgh City Centre., on the outskirts of Kirkliston, we’re a rapidly growing hub of excitement, attracting over 250,000 visitors each year. With our indoor activity centre, outdoor adventure park, and our vibrant seasonal events, we’re all about creating a space for playing together, building community and making unforgettable memories, www.conifox.co.uk.

The Role:
Are passionate about delivering a great Halloween experience and helping us spread joy, fun, and adventure? At Conifox, we live by our values of trust, respect, positivity, service, and fun.

If you’re ready to dive into a dynamic role that combines delivering outstanding customer service and making our Halloween an event to remember.

This role requires you to be available on the following event dates: October 5 (training day), 12, 13, 18, 19, 20, 25, 26, 27 & 31.

• Deliver a high a level of customer care at all times to all guests throughout the
Halloween event.
• Giving guest a warm welcome and checking tickets.
• Direct and supervising guests throughout the event and addressing any inquiries.
• Assisting in the delivery at hospitality outlets as required, full training will be
included.
• Maintaining a high level of cleanliness throughout the event.
• Assisting in the sale of retail merchandise.
• Assisting with car parking duties.

What we need from you
You will need endless amounts of energy and enthusiasm as you assist in bringing our Halloween event to life. You must enjoy interacting with guests and delivering outstanding customer service.

Must-haves:
• Be available for all events dates including the training day.
• Previous event experience is required.
• Must have customer service experience and have a genuine passion for delivering
great service.
• Hospitality experience would be advantageous.

What’s on Offer
• Team Spirit: Join a fast-growing, energetic team that’s shaping the future of
Conifox events.
• Great Perks: Enjoy a competitive hourly rate, and a superb working environment.
• Tasty Discounts: Enjoy a 50% staff discount on food and beverages at Conifox
Cafe.

Ready to join the Events Team? Send your CV to – mark@conifox.co.uk before the closing date of Sunday 22 September 2024.