Contract Type: Temporary
Grade: FC03
Salary: £25,604.23 – £26,786.83 per annum, pro-rata (£13.64 – £14.27 per hour)
Hours: 15 hours per week
Location: Rothes Halls
Job Reference: ON000612
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We have an exciting opportunity for a Box Office Assistant to join our team at Rothes Halls on a fixed term basis.. You’ll provide a friendly, efficient and effective first point of contact for OnFife customers and visitors. As part of the box office team, you’ll undertake duties including ticketing, cash handling, room and event enquiries, bookings administration and provide customer service information. You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.
You can view the full job spec on our current vacancies page on our website.
About You
You will have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential. Previous box office or reception experience and delivering a high level of customer service is desirable.
You will put the customer first, and strive to provide an excellent experience to customers and visitors and have a can-do attitude. You should be able to work independently, and as part of a team.
How to Apply
If you would like to find out more information about this role before applying, please contact Caroline Livingstone, Assistant Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.
When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team. The application pack can be downloaded from our current vacancies page on our website.
The closing date for applications is 12pm on 7 May 2026.
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.