Events

Hours: 40 hours per week
Duration: 6 month + contract
Pay: From £36K

Our team is highly experienced, proactive, fun, and supportive of what we deliver here at The Royal Yacht Britannia & Fingal Hotel. We are currently looking for an experienced Events Manager on a six-month-plus contract to add to our amazing team!

Once home to Queen Elizabeth II, The Royal Yacht Britannia is now one of the most luxurious events venues in the world where guests will experience the ‘event of a lifetime’. Exclusive dinners for up to 196 guests or drinks receptions for up to 500 can be hosted in the impressive State Apartments and stunning Royal Deck. Whatever the event, Britannia is the perfect setting for a wide range of exclusive evening events, including product launches, gala dinners, staff incentives, and receptions. Each event is bespoke and made to suit our client needs.

Fingal, Scotland’s first luxury floating hotel, is a former Northern Lighthouse Board ship. Providing the ultimate in luxury, this iconic ship, berthed in the historic Port of Leith, includes 22 beautifully styled cabins, all named after Stevenson lighthouses. Guests can choose from their own private balcony or, for that special occasion, our stunning suites.

The spectacular Ballroom seats 60 guests for dining and 100 guests for receptions. With a Musicians’ Gallery and sweeping staircases, the Ballroom is overlooked by our Gallery Bar, making Fingal Hotel the perfect space for brand and product launches, private celebrations, and weddings.

As one of our Events Managers, you will have in-depth knowledge of the luxury market and a well-proven track record of managing high-profile events. You will have experience in researching, planning, and conducting on-site meetings with a highly effective and proactive approach. Since you will often be the first point of contact for any client, you will be a confident, dynamic self-starter, creative, and well-presented. Delivering excellent customer service and holding a genuine passion for delivery will be essential in everything you do.

We deliver the highest standards of service, resulting in exceptional guest experiences.

Company benefits include:
• 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So, 20% potential contribution to your pension)
• 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory minimum)
• Life Assurance
• Performance & loyalty payment scheme
• Employee Assistance Programme
• Complimentary tickets
• Staff discount (Britannia Gift Shop, Royal Deck Tearoom and The Lighthouse Restaurant & Bar aboard Fingal Hotel)
• Free car parking for staff.

Key responsibilities:
• Manage approximately 70 events per annum, working with clients to produce detailed and comprehensive events, utilizing the venue and clients’ budgets to their full potential.
• To encourage and gain client information to generate new and repeat business.
• Co-ordinate and host site visits and familiarisation trips aboard Britannia & Fingal Hotel with the support of the Head of Sales & Events, where necessary.
• Maximise event upsell for both The Royal Yacht Britannia & Fingal Hotel throughout the event planning.

Key skills:
The ideal candidate will have the following key skills and attributes:
• In-depth experience of events in a five-star or luxury business.
• Proven track record in managing high-profile events.
• Excellent presentation and networking skills.
• A positive, can-do attitude that inspires those around you to perform to the best of their ability.
• A professional appearance and personality, whilst still being friendly and approachable.
• Team player and genuine passion for people.
• Ability to communicate at all levels, building internal relationships to gain greater product knowledge and understanding of each role to obtain complete support for each event.

Working hours:
Core hours of work are Monday to Friday, 9:00 am to 5:05pm. However, due to the nature of this position, some weekend and evening work will be required. Time in lieu will be given.

If you feel you have the personality, skills, and experience we are looking for, then we would love to hear from you.

Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Events Manager to: recruitment@tryb.co.uk or postal applications to:

Diane McRae
Head of Sales, Events and Reservations
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

To provide administrative support to the Meeting & Events, Catering and Tours departments ensuring a consistent, high-quality service is provided at all times.

Key accountabilities will include:

• Act as the first point of contact for all customer enquiries for Celtic Park Events
• Undertake the complete processing of events, tours and restaurant booking enquiries within Celtic Park
• Working alongside colleagues across various departments, drive sales for our seasonal special events and restaurant services, providing reporting to the Catering leadership team
• Complete daily reporting including PDQ (card machine) checks, booking reports and updates
• Ensure positive and consistent interaction and correspondence with clients, identifying any areas for potential additional revenue through upselling
• Liaise with internal stakeholders regarding pre-booked meeting and events
• Perform mail merges and outbound sales calls to drive revenue for Celtic Park Events
• Carry out operational administrative duties for our tours and restaurant departments, including the creation of function menus, table numbers and signage
• Where necessary, provide cover for colleagues during periods of annual leave, or other types of leave
• Complete additional administrative and promotional activities for the department as required

Skills and Experience required:

Essential:

• Ability to effectively work as part of a team, using a hands on approach in a busy pressurised environment
• Experience of working in a hospitality or tourism background
• Confident and friendly manner with strong communication skill, both verbal and written
• Competent in the use of MS Office packages, specifically Word, Excel and Outlook
• Willingness to learn and develop new skills
• Able to problem solve and prioritise workload
• Empathetic and approachable, with excellent listening skills
• Time management and organisation skills with ability to prioritise in pressurised environment, while working to deadlines
• Personal accountability for performance and conduct

Desirable:

• Experience of developing collaborative relationships with colleagues of all levels

Additional Requirements

• Ability to work flexible hours to suit the needs of the business as and when required
Club Benefits

• Dedicated Employee Assistance Programme
• Staff retail discount on Celtic & Adidas merchandise
• Access to our Colleagues Benefits & Discount Platform
• Regular colleague social events
• Subsidised on-site canteen
Please apply to: Claire Reid, HR & Safeguarding Asst: jobs@celticfc.co.uk
Application deadline: Friday, 7 February 2024

Unfortunately, due to the high number of applications we receive, we are unable to feedback to applicants that have not been selected for interview stage.

Almond Valley Heritage Trust is a charity with a mission to promote, celebrate and preserve the extraordinary heritage and environment of West Lothian for future generations. The Trust operate the Almond Valley Heritage Centre; a popular visitor attraction and rare breeds farm based in the historic setting of Livingston Mill, and the museum of the Scottish Shale Oil Industry. The museum is recognised as being of national importance to Scotland, whilst the farm benefits from accreditation from the Rare Breeds Survival Trust for our vital work to conserve and protect rare breeds including Clydesdale horses, Tamworth pigs, North Ronaldsay sheep & Bagot goats.

Almond Valley is a staple attraction for intergenerational family audiences throughout Central Scotland and beyond, welcoming over 130,000 visitors per year. This is an exciting period for the Trust, as we look towards deepening engagement in heritage and conservation through the expansion of our events and learning & engagement programme. We have big ambitions to enrich our visitor experience through the provision of a first class, creative learning & events programme, considering fresh perspectives on our collections and heritage and exploring forward facing narratives that inspire positive action in the area of climate change.

Working cross-sector, in collaboration, we aim to foster a spirit of discovery, to explore and champion our human potential, past, present and future, building a shared understanding of the value of our heritage and inspiring the next generation of history makers.

Role of the Learning & Engagement Manager

This is a new role, reflecting our ambitions to further amplify our work in the area of public and school learning and engagement and presents an opportunity for an ambitious L&E practitioner to play a lead role in shaping our work in this area.

Building upon our success to date, the Learning & Engagement Manager will work with internal and external stakeholders to create and implement a dynamic, highly innovative and imaginative STEAM based events and learning programme aimed at visitors and our growing network of schools who regularly frequent Almond Valley Heritage Centre.

Harnessing our unique collection, rich natural and cultivated environment and illustration of sustainable and non-sustainable sources of energy you will be responsible for conceiving and delivering public facing events aimed at a diverse family visitor base. In addition, you will work in collaboration with schools to enrich our school learning programme, responding to national priorities, which aligns with the Curriculum for Excellence and Learning for Sustainability.

Working across the organisation and harnessing the diverse skill set of our workforce and engaging with artists, scientists, storytellers and community and corporate leaders, you will contribute significantly towards our long-term strategy and inspire the imaginators and innovators of the future.

The key responsibilities of the Learning & Engagement Manager will include:

● Lead on the design and implementation of an innovative creative events programme for children and families, bringing to life our collections and wider work of the Almond Valley Heritage Centre
● Develop a long-term strategy to engage primary schools, engaging directly with schools and Learning for Sustainability leaders to devise a STEAM programme that responds to the Curriculum for Excellence
● Work across the organisation to develop and maintain high quality learning resources
● Engage artists, science communicators, storytellers and craft makers to further enrich our events and learning offer
● Carry out appropriate outreach activity with community groups to build awareness and engagement with Almond Valley Heritage Trust
● Contribute towards the interpretation and displays within the historic mill and farm buildings, and extending the public use of these spaces
● Work with the Almond Valley workforce to ensure a shared vision of success in this area and a common understanding of our learning & engagement programme
● Implement a longitudinal monitoring and evaluation framework to ensure that we are consistently measuring our performance against agreed outcomes
● Manage expense budgets for the learning and engagement programme
● Cultivate and maintain relationships with educators, scientists, community groups, and artists for the purpose of enriching our programme
● Represent Almond Valley Heritage Trust at annual conferences and other professional meetings as required
● Work with the Director on relevant grant applications or other fundraising, and in relevant matters of the Trust’s public profile
● Support the preparation of event plans, media/press briefings and marketing assets
● Perform other related duties as assigned

Essential Skills

● Minimum of 3 years of recent and progressive designing and delivering integrated creative learning and engagement events/experiences within an arts, culture or heritage setting engaging schools and young audiences and families
● Thorough and current knowledge of national education priorities including Learning for Sustainability and an understanding of theories and practices of learning
● Demonstrable experience of working with schools and communities to facilitate learning and engagement and or co created programmes
● Ability to prepare, monitor and manage budgets
● Knowledge of, and contacts in, the arts, cultural and heritage sector and experience of working collaborative to devise imaginative events and learning experiences
● Experience of supporting safeguarding procedures
● Ability to effectively manage multiple projects concurrently and effectively
● An excellent communicator; having a wonderful way with words, pictures and other media, and a broad digital competency

Desired Skills

 Project management experience and familiarity with project/event management systems
 Experience developing Risk Assessments and Methods Statements for events

Personal Qualities

● The ability to connect with, inspire and meaningfully engage with a broad range of people
● A strong commitment to Equality and Diversity
● A genuine passion for learning and discovery
● Self-motivated and responsible able to lead by example and work collaboratively as part of a team
● Resourceful, practical and able to problem solve effectively
● A willingness to embrace new ideas and ways of working

The working pattern for this role is flexible though we anticipate that it will largely be Monday to Friday with occasional weekend and or event work to support our growing engagement ambition. The post will be based at Almond Valley Heritage Centre

The Conference & Events Operations Manager is part of a small team responsible for the delivery of all conference and events business at Discovery Point and Verdant Works. The post holder reports to the Commercial Director and will support them in ensuring that the Trust’s conference and event business is delivered to a high standard in conjunction with external contractors and the in-house team.

The postholder will be confident, have strong business acumen and the ability to work well under pressure. They will have the talent to build, develop and motivate a team to deliver excellent levels of customer care. Three years’ experience within a supervisory role within a busy hospitality environment is essential.

A flexible and friendly approach to work is required and the ability to work as an integral part of a small team is essential.

Full job description on our website.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The key purposes of the job will be met by:
• Developing and managing relationships of trust with potential and existing corporate and private hire clients, such that Mar Lodge continually develops and maintains its status as a ‘destination’ venue, renowned for its excellence of customer service.
• Supervising teams which include members of other Mar Lodge departments and outside contractors such that there is absolute clarity of objectives, tasks and standards; and ensure their delivery towards a collective goal.
• Developing and managing the wedding & events business to increase income as part of the property’s drive for sustainability and help raise the profile of the work of the Trust at Mar Lodge in its wider context.
• Managing allocated budgets to ensure that income targets are met, or exceeded, and that expenditure is prudent and ‘value for money’
• Maintaining and recording all communication pertaining to weddings and events, such as dealing with emails, keeping the event diary up to date and informing relevant departments of planned activities.
• Managing equipment and supplies, such as banqueting furniture, catering equipment and supplies, to ensure the operational efficacy of the Lodge.
• Working within the Health & Safety regime to ensure the H&S of staff/volunteers, clients and visitors within the context of the Trust’s “Safe System of Work” regime.
• Coordinating, supervising and personally participating in the delivery and staffing of weddings, functions and events with the advice and support of the Visitor Services Manager and other team members.
• Demonstrating responsibility and accountability that all weddings and events are in line with the Trust’s Environmental Policy and being mindful of the Trust’s obligations to minimise the impact on the environment through efficient use of water/heat/light, recycling and disposal of waste and considered use of transport.

The Hunterian are currently looking for a creative and dynamic Audience Engagement Manager to join our team.

You will be key in planning, organizing, and running a variety of events and activities to welcome new visitors. Working alongside the Audience Development Manager, you’ll help create and manage an exciting programme that engages a diverse range of audiences.

You will also oversee audience research, volunteering, social media, marketing, and visitor engagement, making sure the initiatives are engaging, inclusive, and community focused.

The successful candidate will work closely with both internal teams and external partners to ensure The Hunterian becomes a more inviting and meaningful space for all audiences.

This post is full time and fixed term to cover maternity leave for up to 12 months or until the substantive postholder returns.

Situated within the Heritage and Culture department, the role of the music and performance coordinator is to facilitate and develop the extensive and varied programme of performances at St Giles’ Cathedral. We are looking for an enthusiastic individual with drive and vision to continue the development of the Cathedral’s offer as a commercial venue in this important city.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Events

To develop an events programme that drives revenue, whilst maintaining the reputation of the Trust, and raising the profile of the 3 sites.

To supervise the set-up, stewarding and break-down of events.

To be the point of contact for all events, maintaining and recording all communication, dealing with queries and informing relevant departments of planned activities.

To develop and manage relationships with potential and existing clients, including all enquiries.

To ensure good housekeeping of the event spaces and managing equipment and supplies to ensure the operational efficacy of all 3 sites.

To develop and manage the event business alongside the properties drive for sustainability

To actively feedback visitor comments to line managers to develop and improve our offer,

To work closely with other departments in all 3 sites as needed.

Supervise services provided by third parties (eg. Suppliers to adhere to Trust policies and procedures ensuring that efficient arrangements are made for the delivery of the events).

To provide a consistently high standard of visitor care at all times

Welcoming event guests to the site in a friendly, efficient and knowledgeable manner.

Coordinate, supervise and participate in the staffing of events and functions and support team on site during events.

Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.

Providing information about the sites, and their history.

Promoting National Trust for Scotland brand to include our Membership scheme, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

Health and Safety

To ensure sites meets with Health and Safety legislation in all events, including set up and break down.

Demonstrate responsibility and accountability for H&S relating to visitor services and site activities.

To use any personal protection equipment as provided and directed by your line manager.

Thank you for your interest in the post of Events & Community Manager with Historic Environment Scotland (HES). This is a permanent and pensionable appointment. Your primary location will be Edinburgh Castle, but you will be expected to travel to visit sites and stakeholders across the Edinburgh region as required.

You will be the key liaison for events at Edinburgh Castle and lead on community engagement.

This is an exciting opportunity to work within the Edinburgh Region Visitor and Community Management team as part of the Operations Directorate. The Operations Directorate seeks to strengthen HES’ regional footprint and bring together delivery of many of HES’ activities at a regional and local level across Scotland.

You will be the lead deliverer, co-ordinator and representative on a wide range of events on behalf of the Edinburgh region. This will include assisting with the delivery of major events such as the Royal Edinburgh Military Tattoo, Castle Concerts and Castle of Light, as well as corporate events and weddings, filming, photography and the living history programme. You will also lead on and aim to develop community engagement across Edinburgh Castle specifically and other sites in the Edinburgh region as required.

For more information about this role and to apply, please visit our website.

Please note that the deadline for applications is midday on Wednesday 27 November.

Join the team at Dovecot Studios to apply your sales experience and commercial drive within the thriving cultural sector.

Dovecot is a world-renowned tapestry studio, events venue and visitor attraction featuring galleries, a shop and café in central Edinburgh. Your role as Venue Sales Manager is an important position with the Commercial Team at Dovecot, enhancing the ability of the organisation to expand its reach and meet its potential.

Dovecot hosts a range of high-profile events including weddings, celebrations, conferences, group tours and bespoke events and is renowned for its premium level of service and delivery.

Your role is to sell all venue events spaces for hire at Dovecot, and to increase revenue by maximising sales and income from each of the unique spaces. You will have responsibility for sales lead generation and prospecting new business to grow market share. You will maintain an active presence in relevant industry associations and groups.

You will identify sales leads and promote our services to new customers, focussing on corporate clients and the travel trade sector, maintaining exceptional customer service for all visitors while working sensitively within Dovecot’s wider brand and position in the art world. You will understand the competitive marketplace and implement creative commercial approaches to ensure Dovecot Studios stays ahead in the local market.

Applications to be submitted as CV with Cover Letter to recruitment@dovecotstudios.com by the deadline of midnight on 24 November 2024