Events

Hopetoun House – Sales & Events Executive (Weddings)
Hopetoun House is arguably Scotland’s finest stately home. Built in 1699 for the first Earl of Hopetoun this stunning example of 18th century architecture remains a family home and is still lived in by the current Earl & Countess of Hopetoun along with their four children.
From Good Friday through to the last weekend in September Hopetoun is open as a 5 star visitor attraction and from October to March the house and grounds are closed to the public. The house and grounds are available for private hire all year round and offer a flexible and incomparable setting for exclusive events such as weddings, conferences, gala dinners, media location shoots and many more exciting events.
For more general information see www.hopetoun.co.uk.

The Role
A broad and challenging position that offers the right candidate a wealth of experience and opportunity to contribute, learn and develop in an exciting sector, set within a premier historic 5 Star hospitality setting.

The primary role is to sell, design and oversee delivery of approximately 20 weddings per year. We work with an experienced operations team who will oversee some weddings during busy periods to ensure adequate weekends off. There will also be an Operations Manager from Heritage Portfolio working on every wedding days to manage and deliver the event from a food and beverage perspective.

Alongside this the role is responsible for administering and developing our renowned and key public event, the Hopetoun Christmas Shopping Fair, and other smaller in-house and third-party public events.

This role is responsible for providing the Director of Sales assistance in marketing these activities, and supporting the Visitor, Ranger and Education Teams in marketing theirs.

This role works alongside, supports and learns from the Senior Events Manager whose role focuses on corporate and incentive hospitality business as well as larger-scale third-party public events and filming.

Working as part of a small team the candidate must be sales focused, energetic, enthusiastic, highly professional and above all a strong ambassador for the Hopetoun brand.
This role has 4 core responsibilities as follows:
Sales
Ultimately the candidate will be the first point of contact for all wedding enquires and therefore must be able to sell Hopetoun as an exclusive use events venue. The candidate should be able to anticipate the clients’ needs, create personalised creative proposals and follow up on these sales leads in a timely manner following all office procedures. Site inspections are actively encouraged in order for the client to see the scale and grandeur of what Hopetoun can offer and the candidate must have previous experience of converting live enquires. In the short terms virtual tours will be offered. The candidate must be confident delivering online live tours.

Event Planning
The candidate must be able to plan events with confidence and provide accurate and detailed functions sheets so that lines of communication are kept strong between all departments. Above all the candidate must be confident in managing client expectations and working together to create high level events.

Event Delivery
As the onsite venue contact to represent Hopetoun on the day / evening of the event, the candidate must be completely confident in running small and large scale events bringing together many different suppliers. Working on such prestigious events the candidate must be able to work well under pressure and remain calm. Working in an historic building and most of all a family home, the candidate is responsible for protecting the house and the contents within it so communication with external suppliers is key. The candidate must also be capable of managing a small team of event stewards to ensure that the event runs to the high standards expected at Hopetoun so that our reputation for quality is upheld.
There is a separate catering team that manage food and drink service on the day, lead by our Hopetoun Operations Manager at Heritage Portfolio.

Marketing
Ideally the candidate will have some experience of managing company social media accounts on a day to day basis. The successful candidate will work alongside the Director of Sales & Marketing in order to manage social media channels and website content across all areas of Hopetoun.

We are looking for someone educated to degree level, with at least 1 years’ experience in both event sales and event delivery in the luxury venues market. Applicants must be able to:
– Work well within a small team and under pressure
– Take a sense of ownership
– Prioritise workloads in a fast paced environment
– Manage time and differing workloads effectively
– Multitask and manage a number of bookings at different stages along the sales journey
– Take accountability
– Show initiative
– Think logically
– Work with minimum supervision
– Maintain a positive attitude both internally with colleagues and externally with clients
– Deliver a high level of customer service and exceed client expectation every time
– Demonstrate excellent communication skills internally and externally
– Possess strong customer relationship skills
– Operate CRM systems (preferably KX)
– Show genuine desire to develop the business at Hopetoun and create seamless events
– Usual working hours are Monday – Friday 9-5, however when delivering events, you will be expected to work variable shifts. Time off in lieu is given for evening and weekend event delivery duties. During peak wedding season (May – October) the candidates work pattern will most likely be Tuesday – Saturday however you would not be expected to work more than 2 weddings in a row.
The Package
– Salary c. £24,00 – £28,000 (DOE)
– We offer 29 days paid holidays (including Bank Holidays), plus a discretionary 3 additional days at Christmas.
– Pension contributions
– Discount in the Stable Kitchen Restaurant during open season
– Discount at the Hopetoun Farm Shop
– Various other company benefits
The candidate must have their own car and hold a full clean driver licence as travel to and from Hopetoun is required.
Please note that we are unable to acknowledge all applications, only those selected for interview will be contacted. If you have not been contacted within four weeks, you have not been selected for interview. Only those with a right to work in the UK will be considered.

The Hopetoun House Preservation Trust (Scottish Charity Number SC009760), Hopetoun House, South Queensferry,

CONTEXT
Brodie Castle is set within a 75 acre “policies” estate, it is the ancestral home of the Brodies of Brodie and consists of a number of listed buildings including the main 16th century Z plan Castle, stables, walled garden, gate houses and gardeners bothy, as well as a number of estate houses currently used as holiday lets. The Castle consists of dressed rooms used as a guided tour visitor experience and houses a collection worth over £6m. Within the Castle is the main catering outlet and retail facility as well as housing the main estate offices. There is also the Lairds wing, a luxury 7 bedroom holiday let within the Castle.

The wider estate consists of a nationally significant designed landscape with Victorian Shrubbery, tree lined avenues, commercial forestry, agricultural land and mature mixed woodlands surrounding a manmade lake. Within the old walled garden is a Playful Garden, consisting of imaginative play area, formal gardens and the national daffodil collection. This area is served with separate catering and retail facilities.

KEY PURPOSE
The Visitor Services Supervisor – Weddings & Hospitality will develop and drive hospitality in its corporate and commercial capacity (weddings, private hire and corporate events).

The Visitor Services Supervisor plays a pivotal role ensuring that the management objectives are translated into pragmatic actions by staff, and, with delegated responsibility for functions and events, is the “face” of the Trust to visitors and corporate/private-hire clients. As such, they directly influence public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

The successful candidate will be expected to work long and unsociable hours on occasion to achieve tough financial objectives. They will be outgoing, assertive, and approachable with a flair for innovative ideas.

KEY RESPONSIBILITIES

• Hospitality & Event Management:
o Develop and promote – in conjunction with the Visitor Services Manager – Weddings, Corporate/private-hire business to contribute to the property’s financial sustainability.
o Undertake direct and indirect interaction with couples, corporate/private-hire clients, and those attending events; ensuring that their needs are anticipated and met as part of the property’s drive for excellence in customer care.
o Ensure that efficient arrangements are made for the property for weddings, events, and corporate/private hire.
o Coordinate, supervise, and personally participate in the staffing of weddings, corporate/private-hire functions and events, and with the advice and support of specialist/advisory staff and volunteers.
o To act as Duty Manager on a shared basis, which will involve weekend and evening work.

• Planning and operational delivery:
o In conjunction with the Operations Manager and VSM, create and deliver a strategy to achieve specific financial and reputational objectives.
o Maintain and record all communications pertaining to all functions and events.
o Co-ordinating with all departments to ensure an efficient delivery of customer services during functions and events
o Execute the functions and events in conjunction with licensing laws for Public Entertainment Licensing and Alcohol Licensing. This will also include evaluating and creating risk assessments and insurance documents.
o Ensure that access arrangements to the Castle (in particular) are coordinated with the Visitor Services Manager – Visitor Experience & Collections Care Assistant, and are consistent with the Trust’s policies and procedures for collections conservation and management, and buildings repair and maintenance on the advice of its specialists (e.g. Conservators, Curators, Building Surveyors).

• People management:
o Liaise with new and existing stakeholders and initiate partnerships to increase awareness of our heritage.
o Build relationships of trust for all clients from inception to delivery to provide exceptional customer service.
o Supervise services provided by third parties (e.g. suppliers, contractors, franchisees) such that they adhere to Trust policy and standards and ensures the safety of staff, volunteers, visitors and others.
o Deputise as Duty Manager

• Business Management & Administration:
o Create and support others’ financial/commercial initiatives that ensure the property’s drive for sustainability.
o Ensure that the administration activities for Weddings, Corporate/private-hire business and Events at the property are carried out to Trust procedures, including: all relevant reporting relating to staff, visitors, health and safety and finances; and general correspondence/record-keeping etc.

• Health, Safety & Environmental (HS&E) Management:
o Demonstrate responsibility and accountability for H&S relating to Weddings, Corporate/private-hire business and Events, embedding the Trust’s “Safe System of Work” and through active management of procedures (Risk Assessment, CoSHH, HACCP, RIDDOR, reporting), people (staff, volunteers, visitors), tools/equipment, and the site itself.
o Demonstrate responsibility and accountability that Weddings, Corporate/private-hire business and Events are in line with the Trust’s “Environmental Policy” and mindful of the Trust’s obligations to minimise the impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport.

Role: Planetarium Officer
Responsible to: Planetarium Manager and Planetarium Assistant Manager
Hours of Work: Monday-Friday 09:00 – 17:30 (regular evening and weekend working required)
Contract: Fixed term, 1 year (37.5hours/week)
Salary: £22,500 p.a.
Start Date: July 2022 or as soon as possible.

ABOUT US
Dynamic Earth is Edinburgh’s Science Centre and one of Scotland’s four permanent centre’s dedicated to lifelong science learning and engagement. We are the only science centre in the UK dedicated to the story of planet Earth; our permanent exhibition galleries and associated engagement programmes are at the heart of the audience experience and the delivery of our charitable mission. We develop and deliver a wide range of formal and informal learning and engagement programmes on a wide range of Earth and Environmental Science topics which empower people with an understanding and empathy for the Earth. Our portfolio of events and experiences which we develop and deliver with audiences aim to inspire, inform and empower people of all ages and backgrounds with an understanding of the Earth and its future.

DESCRIPTION OF ROLE
The Planetarium Officer is a key role, primarily delivery focused, working with the Planetarium Manager and Assistant Manager to deliver live shows both in our main planetarium and as part of our portable dome programme. This is a particularly exciting time to be joining the planetarium team as our core programme(s) continues to evolve and we further build our planetarium audience over the coming year. The Planetarium Officer will be responsible for delivering presenter-led shows to a high level of scientific accuracy and to help ensure the highest quality experience for our visitors. There will also be occasional special community/creative/evening events in the planetarium, including extended editions of our live shows, as the programme(s) continue to evolve.

MAIN DUTIES
• Works with the Planetarium Manager and Planetarium Assistant Manager to deliver our core planetarium programme(s) to the highest possible standard
• Responsible for regular delivery of live shows in our main planetarium, drawing on scientific expertise and enthusiastic delivery to engage a wide range of audiences.
• Responsible for regular portable planetarium delivery duties (travel will be required) for a diverse range of audiences and venues
• Undertakes full training with the Digistar 7 software, with a view to creating and developing their own content if desired
• Undertakes full technical training in the operation of both planetariums including troubleshooting and health & safety procedures
• Contributes to content creation for the planetarium shows and digital/online media
• Works with the wider Marketing, Corporate and Visitor Services teams to coordinate and deliver special events, such as evening ticketed events, public engagement events and corporate events that utilise the planetarium
• Ensure science engagement is delivered to a consistently high standard with strong scientific integrity reflecting the core messages and themes of Dynamic Earth.
• Any other duties as required.

Desirable Person Specification and Qualifications:

• Undergraduate degree or above in astronomy, Earth-sciences or other relevant discipline or equivalent lived experience
• Excellent organisational and communication skills
• Proven aptitude for and experience of engaging diverse public audiences with relevant science content
• Valid driving license would be advantageous

Other staff benefits include the following:

• 34 days annual leave (which includes 9 bank holidays)
• Complimentary entry to Dynamic Earth for family and friends (subject to conditions)
• Free staff car-parking
• 25% Discount in the Natural Selection Gift Shop
• Subsidised meals from the Food Chain Café
• Free entry to ASVA member Visitor attractions (subject to conditions)
• Limited Gym Membership at MacDonald Holyrood Hotel (subject to conditions)
• Staff Canteen (complimentary tea, coffee, bread)
• Staff Excellence Award – High street vouchers
• Matched company pension contribution of 5%
• Confidential advice-line through our Employee Assistance Programme
• Company workwear issued including dynamic earth branded polo shirts and fleece (where appropriate)
• Life Assurance cover of 4 times annual salary
• Critical Illness cover

To apply, email Dr Alastair Bruce, Planetarium Manager, on Alastair.Bruce@dynamicearth.co.uk setting out why you think you are the best person for this job and attach a copy of your CV (2 pages max). If you would like an informal chat about the role, please send Alastair an email.

The deadline for applications is midnight on Friday 10th June. You will be notified by the end of the day on Tuesday 14th June if you have been selected to attend an initial interview for the position.

Initial interviews for this vacancy will be held on Tuesday the 21st June.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Event Coordinator to work within the Events Team and alongside other departments to ensure that a 5* customer service is provided to all internal and external clients in the planning and delivery of all Events at GSC.

We are looking for a team player with strong organisaitional skills who is dedicated to providing a high standard of client service

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Event Manager to work with the Head of Events to ensure that a 5* customer service is provided to all internal and external clients in the planning and delivery of all Events at GSC and to ensure that both mission and commercial returns are maximised.

We are looking for someone with experience managing events and leading others to provide a high standard of client experience through organisational ability and creative input. You will have budget management experience and good commercial awareness.

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

We are looking for an experienced and enthusiastic event coordinator with exceptional organisational skills to join our Events team based in The Helix – Home of the Kelpies and working across three other main parks: Callendar Park, Kinneil Estate and Muiravonside Country Park.

The year-round events programme hosts a wide range of small to large-scale outdoor events delivered both in house and by third parties. Reporting to the Senior Events Officer and working with key delivery partners, the Events and Promotions Officer will be key to the successful delivery of the Falkirk outdoor events programme. You will be an excellent communicator, with a keen eye for detail, have production management experience and be an outstanding team player with a track record in successful event delivery from initiation through to delivery and evaluation.