Booking for the 2025 ASVA Conference are now open! Take advantage of the best rates and book your Super Early Bird Ticket here.

Events

Scottish Canals is looking for Destination Associate – Activities & Events to join our hardworking and dynamic team at The Falkirk Wheel!

We are seeking passionate, enthusiastic and motivated individuals who thrive in a fast-paced environment and take pride in delivering exceptional experiences. If you enjoy multitasking, working hard, and feeling the reward of a job well done, this could be the perfect opportunity for you!

As part of our team for the Summer to Autumn 2025 season, you’ll play a key role in one of Scotland’s top visitor attractions. From welcoming thousands of international visitors to delivering memorable outdoor experiences, our Activities & Events Team offers a variety of exciting and rewarding responsibilities.

The Falkirk Wheel provides a range of outdoor activities to schools, groups, and families, including archery, bushcraft, canoeing, combat archery, e-boats, mini golf, stand-up paddleboarding, and team challenges. We also coordinate seasonal and ad-hoc events and are looking for innovative minds to bring fresh ideas and energy to our programs. Flexible casual contracts are available to suit your availability.

If you are eager to develop your skills as an events coordinator or outdoor instructor—or if you have strong administration skills or a STEM education background—we want to hear from you!

Key Duties Include:

Assist in the planning and organisation of outdoor activities and events
Work collaboratively to deliver the day-to-day activities operation and coordinate bookings.
Prepare for and deliver safe, fun activity and event experiences for customers of all ages.
Contribute creative ideas to enhance the appeal and success of our activities and events.
Maintain and organise equipment inventory, ensuring everything is in good working order and storage facilities remain tidy.
Uphold safety standards and protocols, prioritising the wellbeing of all participants.
Support administrative duties, including handling email enquiries, bookings, sales, and marketing.

To be successful you will:

Have a positive can-do attitude and a passion for the great outdoors.
Take pride in your professional appearance, workspace, and delivering outstanding customer service.
Be ready to work hard as part of a close-knit, driven team in a busy environment.
Possess strong communication skills to engage with a variety of customers.
Demonstrate excellent organisational and multitasking abilities
Work independently and collaboratively with attention to detail and a proactive approach to problem-solving.
Ideally have experience in sales and administration.

You may possess the following qualifications:

Outdoor First Aid
BC Paddlesports Instructor or Leader
Archery GB instructor

Previous experience in a similar role is welcomed, but not required. We provide full training and uniform to help you succeed.

This role attracts a salary of £12.60 per hour. You will work on a rota which may include weekends and bank holidays.

A PVG certificate is essential for this role and successful applicants will be assisted in their application.

If you’re ready to work hard, develop new skills, and be part of something special, apply now to join our team at The Falkirk Wheel!

Group Sales Executive

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland surfing pool in Europe, has arrived next to Europe’s largest indoor climbing arena, and is putting Scotland on the map for all the right reasons!

It’s the range of other activities and leisure offerings that make us so special, offering something for everyone. Including our food and drink’s space, Canteen, our spa treatment studio, our retail offering, a surfskate academy and of course the location, nestled in a 60 acre site.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role
As the Group Sales Executive, reporting to the Head or Events and Sales, you’re responsible for generating leads, converting enquiries, and coordinating logistics for group bookings, positioning Lost Shore as the go-to-destination for group experiences.

Naturally, this is a sales-focused role with a strong emphasis on lead generation, relationship management, and cross-resort revenue growth including surf, accommodation and catering. The focus is with surf clubs, schools and association group bookings, but you will also provide support to the wider events and sales team, to ensure seamless group delivery.

It goes without saying that a passion for sales, confidence with people and the ability to handle large volumes of group and event enquiries is a must. The ability to negotiate in line with our selling guidelines, and to convert into repeat business is at the heart of your success with us.

Responsibilities:
– Account manages group enquiry process from start to finish, managing the full sales cycle: outreach, proposals, quoting, follow-ups, negotiation and conversion in line with pricing guidelines.
– Proactively research, identify and engage surf clubs, schools and associations to generate new business.
– Build and maintain a CRM pipeline of leads, bookings, and opportunities.
– Take a proactive sales approach which has a major positive impact on Lost Shore’s accommodation and pool occupancy throughout the year.
– Follow up with clients post event to get feedback and secure repeat business where possible. You will communicate with guests via email, telephone and in-person.
– Cross sell all products and services to maximise revenue opportunities for Lost Shore across the resort, including surf, accommodation, retail, group packages and resort activities, hitting and exceeding monthly and quarterly sales revenue targets.
– Ensure our enquiry/bookings management system is always up to date.
– Effectively co-ordinate activities related to booked events and groups business with other departments, ensuring client’s expectations are met by maintaining team communication.

Qualifications, Skills and Experience
– Minimum of 1 years of experience in sales, preferably within the events, hospitality and tourism industry.
– Proven track record of achieving and exceeding sales targets and optimising revenue.
– Exceptional interpersonal skills, with a strong ability to connect with diverse stakeholders.
– Strong organisational and multitasking abilities, with keen attention to detail.
– Proficiency in CRM systems, and Microsoft office suites.
– Experience planning and executing corporate events and group events.

Additional Details
Where appropriate you may be required to undertake in-market sales trips around the UK and Europe to visit potential clients.

What we do? With 1,000 acres of history, walks, wellness, shopping, food and adventure, all in a beautiful setting just a few miles from Edinburgh, Dalkeith Country Park is enjoyed and valued by locals and visitors from afar. Whether in search of adventure, play, thrills, food, shopping or restoration, we have something for all.

The role? Working closely with the Head of Attractions & Events, you’ll help plan and deliver a programme of events and activities within Fort Douglas adventure playground and the wider park. As well as managing and overseeing bookings for school groups, kids parties and summer camping, you will play a key role in training and developing the team, and prepare rotas to ensure adequate cover to meet the needs of our visitors. Regular weekend working is essential.

The person? Confident, enthusiastic, with an organised approach and good IT skills, the successful candidate will demonstrate the ability to calmly take the lead during busy times. If you have strong customer service experience, great admin skills and an interest in the outdoors then we would love to hear from you. A background in a visitor attraction setting would be beneficial.

Why work for us? We offer excellent benefits including private health cover, six weeks of holiday, gym and shopping discounts, cycle to work scheme, and wellbeing related support and resources.

How to apply? You’ll find more information about this vacancy on our website www.buccleuch.com/work-with-us/. Just click on the role and download the information pack for full details. Please include details of your preferred number of working days in your application.

The closing date for applications is 21 July.

Please view our privacy policy at https://www.buccleuch.com/privacy-cookies/