Events

Commercial Events Co-ordinator
£33,908 per annum
36 hours per week (5 out of 7 days)
Permanent

Culture Perth and Kinross is seeking a dynamic and results driven individual to establish an inclusive, diverse and sustainable commercial events programme within the new Perth Museum which will open in Spring 2024 and across the organisation, driving both footfall and income to our venues. This exciting new role will lead the development of our venue hire activity and commercial events programme including corporate events and wedding packages. The successful candidate will be customer and solution focused, going the extra mile to offer exceptional service to all and will have a track record of delivery in the arts and culture sector. They will have proven leadership skills, be an excellent communicator and excel at using data and evidence to drive delivery.

The job will stretch, and challenge and you must be prepared to think on your feet and lead your team by example. In return we offer an inclusive, inspiring and flexible working environment; support to grow and develop and a vibrant and ambitious city to work in. If you believe you have what it takes to help us achieve success, then please email jobs@culturepk.org.uk for an application pack.

Closing date for applications is 5pm on Wednesday 5 April 2023.
Please note interviews will take place on Thursday 13 April 2023.

Exhibitions Assistant
£27,973 – £30,999 per annum
36 hours per week
Permanent

Culture Perth and Kinross is looking to appoint an Exhibitions Assistant with good technical skills required to support the Exhibitions team develop and deliver a range of temporary exhibitions at Perth Art Gallery and Perth Museum in line with Culture Perth and Kinross’ public programme and strategic objectives.

Culture Perth and Kinross is a charitable trust running museums, galleries, libraries, and archives across Perth and Kinross. This is an exciting time for the organisation; the former Perth Museum and Art Gallery is due to relaunch as Perth Art Gallery this year, and the new Perth Museum will open in 2024.

If you believe you have what it takes to help us achieve success, then please email jobs@culturepk.org.uk for an application form.

Closing date for applications is 12 noon on 10 April 2023
Please note interviews will take place week commencing 17 April 2023

Job Title: Events Coordinator

Responsible to: Visitor Experience Manager
Salary: Starting at £24,000 pa
Hours of Work: 37.5 hours a week, flexible between office
admin time and events requirements. Will include a mixture of early starts and late
evenings between week days and weekends.

Job Summary:

The successful individual will be responsible for all things ‘Events’ within the Visitor
Experience Department on board the Tall Ship. You will be responsible for every aspect
of an event, from transforming enquiries to confirmed events, outsourcing and bringing
in events, arranging our own in-house events to evaluating their success afterwards.

Key Tasks:

• Provide a warm welcoming first contact with clients and manage the
communication throughout the planning process until delivery.
• Manage the diary to ensure smooth turn over times and no conflicts taking place
between events, ship activities, ship maintenance and the visitor attraction.
• Provide professional walkarounds of the ship to ascertain the client’s
requirements while demonstrating knowledge of the ship in a positive and
enthusiastic manner.
• Build and maintain strong client relationships to ensure their trust throughout
the planning stages and delivery.
• Ensure all clients are provided with T&C’s and risk assessments prior to their
event.
• Liaise with the finance department regarding all event invoices and payments.
• Ensure all events follow current licensing laws.
• Create and circulate function running orders to the front of house team and
crew in advance for each event.
• Maintain relationships with external catering companies and vendors and ensure
all relevant documentation is up to date and on site for each event on board.
• Develop and implement an annual event plan to increase revenue.
• Work within the Events Department budget and report and manage KPIs
• Manage the Tall Ship social media accounts to promote in-house events.
• Keep all procedures and trackers up to date throughout event planning stages.
• Produce and present reports to the board of directors and at team meetings.
• Supervise all function staff throughout the event and run the in-house events.
• Be an ambassador for the company values in an internal and external setting.

Key Skills:

• Be able to use own initiative.
• Have a can-do attitude.
• Have an in-depth understanding of event management procedures.
• Be immaculately presented at all times.
• Have a thorough understanding of standard office software.
• Have good communication skills.
• Be enthusiastic.
• Have experience with social media content.
• Be a team player.
• Can work well under pressure.

Qualifications:

• Hold a Personal License (preferred but not essential)
• Have an HND in Events Management or similar OR minimum 2 years experience
in a relevant role within the Events/Hospitality/Tourism industry

To apply:

Send your CV and cover letter to lauren.macrae@thetallship.com

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world’s third largest leading premium spirits company … where each employee is treated like family and trusted with legacy. With our greatest assets – our premium spirits and our people – we’re driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

Brand Experience Coordinator (6 month FTC)

The following position is open in Scotland, United Kingdom.

What makes this a great opportunity?

The Brand Experience Co-ordinator will be working closely with the visitor centres at some of the most well-known Scottish and Irish Distilleries: Bowmore, Laphroaig, Auchentoshan, Glen Garioch, and Kilbeggan. They will be in charge of co-ordinating all internal visits: working with colleagues from around the world to craft memorable brand experiences – for them and their partners in distributors, bars, shops, agencies, and more – that will connect these visitors with our distilleries and forge lasting relationships that will grow these brands globally.

Role Responsibilities

Plan all visits to our Scottish and Irish Visitor Centres and The Harbour Inn through the Beam Suntory Trade Visitor Programme
Balance the needs of multiple stakeholders (VC colleagues, trip planner, visitor expectations, third-party suppliers)
Liaise with third-party suppliers (e.g. accommodation agency, travel firms, restaurants) to provide relevant and appropriate activities as required
Ensure prompt payment by trip requesters to our sites and third-party service suppliers as needed
Craft memorable brand experiences
Key event management support for brand festivals
Conference management at Auchentoshan
Marketing support of sites as required, particularly at The Harbour Inn
Business development, particularly at The Harbour Inn
Internal promotion of the Scottish and Irish Visitor Centres through a quarterly newsletter and internal social media
Co-ordinate internal team travel, e.g. for team meetings
Any other responsibilities as reasonably required by the business

Qualifications & Experience

Key Skills & Competencies
Event management
Client liaison and stakeholder management
Logistics and budget management
Eye for the Important details
Microsoft Office literate/comfortable working with multiple IT systems
Ability to take initiative, solve problems, and multi-task
Data-driven
Strong written and verbal communicator
Qualifications & Experience
Experience working in a visitor attraction or hospitality
Experience in events management
Working with Content Management Systems/booking platforms
Qualified in a related subject (e.g. Events, Tourism, Hospitality, Spirits)

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.

Job Description

Post Title: Operations Manager (GTOS)
Directorate: Live Borders – Commercial Services
Reporting to: Centre Director

Job Purpose:

The purpose of the role is to support the Centre Director in the drive for income and footfall by maximizing the potential of the Great Tapestry of Scotland. In addition, maintain and increase the efficiencies by overseeing organisational activities of the business in a variety of areas to include finance and IT, as well as human resources in the supervision, hiring and training of GTOS employees, manage quality assurance programs and strategise process improvements.

Responsibilities:

1. Maintain constant communication with management, staff, and vendors to ensure appropriate operations of GTOS.
2. Develop, implement, and maintain quality assurance protocols
3. Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
4. Actively pursue strategic and operational objectives
5. Ensure operational activities remain on time and within a defined budget
6. Track staffing requirements, hiring new employees as needed
7. Develop and manage a Volunteer’s team strategy.
8. Lead, motivate, and support a team of 12 within a time-sensitive and demanding environment, including setup and implementation of training development plans for all direct reports and problem resolution
9. Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
10. Partner with cross-functional support teams in improving the proprietary tools and systems
11. Work closely with legal and safety departments to make sure activities remain compliant
12. Oversee materials and inventory management
13. Conduct budget reviews and report cost plans to management

This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake other duties.

Other details:
Requirement to work out of hours or weekends. The facility is open from early morning to late evening for events therefore; you should be prepared to address any emergencies should they arise.
Full Driving License required.
Requirement for PVG/Disclosure check – No

Person Specification

EDUCATION
Essential Key Desirable Key
HND in Venue Management (or related subject e.g Travel and Hospitality), or equivalent A Degree in Venue Management or related subject e.g. Travel and Hospitality
A
Relevant health and safety certification A
EXPERIENCE
Essential Key Desirable Key
Experience in management of paid visitor attraction or leisure environment with multi-purpose income streams A/ I Experience of leading programming and events development using heritage/cultural assets A/ I
2+ years’ proven experience in an operations management position
A/ I Experience in establishing a new team to deliver a new operation A/ I
Experience in managing catering and retail operations in a paid visitor attraction. A/ I Experience gained within a charitable, leisure/ cultural trust A/ I
Ability to be a good team leader and have well developed interpersonal skills with the ability to develop and maintain effective working relationships I Trained in conflict management and business negotiation processes
A/ I
Experience in developing and increasing income A/ I A/ I
Experience of delivering services that are compliant with health and safety A/ I
SKILLS AND KNOWLEDGE
Essential Key Desirable Key
Excellent communication skills, with ability to deliver to a variety of audiences A/ I. Knowledge of industry sector (cultural, heritage or visitor attraction) I
Ability to be well organised and have strong planning and problem solving skills I/ R Understanding of the needs of customers and the importance of excellent customer care. I
Self-motivated, with the ability to work proactively using own initiative I
Ability to influence both internally and externally and ensure compliance I/ R
Proven IT skills in word processing, databases, spreadsheets, web/internet and ticketing/EPOS systems I/ R
Knowledge and understanding of health and safety and food hygiene I/ R
Assess by:

A = Application I = Interview R = Reference

To increase the number of events at Kingsbarns Distillery and Darnley’s Gin Visitor Centre and increase revenue growth for these events. Run the daily operations in the Visitor Centre as a Duty Manager
Responsibilities:
• Taking charge of enquiries for events and turning them into bookings
• Streamlining the event booking process
• Generating a marketing plan for events together with the marketing team
• Running of events, ensuring the highest standards are delivered
• Manage relationships with local tourism and membership organisations including attending meetings and networking events. Promote site visibility (events) in local area.
• Be on-site for any show-rounds, familiarisation trips and site inspections.
• Work with industry bodies such as VisitScotland, Fife Council, and Dundee Convention Bureau to promote the distillery, especially on Familiarisation Trips and site inspections.
• Promote Whisky & Food Pairing dinners at the distillery with golf tour operators, destination management companies and corporates.
• Promote off-site tasting to accommodation suppliers and other local attractions, golf clubs and societies.
• Dealing with general enquiries (phone/email/in person)
• Supervising the tour/café team in daily operations
• Dealing/delegating with sample/ecommerce orders
• Booking and planning in tours

Required Skills and Experience:

• Event Management
• Self-starter and pro-active approach
• Customer experience orientated
• Confident in general IT (presentational skills, spreadsheet experience, booking systems, accounting software)
• At least three years work experience in a hospitality, events, tourism and/or sales role
• Knowledge and understanding of Scotch Whisky and Gin
• Driving Licence essential for external meetings and events.

The Events Venue Manager role is to run all venue hire events at Dovecot Studios. Your job is to manage all events within the venue ranging from meeting and conferences to exhibition private views, to Weddings and private events. Alongside supporting the rest of the Dovecot commercial team by providing a high quality of service and maximising sales revenue from each of our spaces.

The Events Venue Manager is a front facing role, once clients have confirmed their booking with the sales team you will guide them through the event planning and delivery of their venue hire event. The postholder reports to the Business Development & Sales Manager and works with the Head of Commercial & Operations and the wider team to achieve high levels of service and income targets to support the Tapestry Studio and promote Dovecot as a unique cultural venue.

You will play a key role in helping to engage a wider audience for Dovecot’s programme, ambitions, and commissions, so must be a confident and articulate ambassador for Dovecot.

Commercial Events Co-ordinator
£33,908 per annum
36 hours per week (5 out of 7 days)
Permanent

We are seeking a dynamic and results driven individual to establish an inclusive, diverse and sustainable commercial events programme across the organisation that will continue to generate income for Culture Perth and Kinross. Working as part of the Commercial Services Team, the Commercial Events Co-ordinator will also be responsible for maximising sales of commercial venue hire spaces across Perth Museum, Perth Art Gallery, and AK Bell library, meeting commercial income targets and delivering an exceptional standard of service to all clients.

Culture Perth and Kinross is a charitable trust running museums, galleries, libraries, and archives across Perth and Kinross. This is an exciting time for the organisation; the former Perth Museum and Art Gallery is due to relaunch as Perth Art Gallery this year, and the new Perth Museum will open in 2024.

If you believe you have what it takes to help us achieve success, then please email jobs@culturepk.org.uk for an application form.

Closing date for applications is 5pm on Sunday 19 March 2023.
Please note interviews will take place on Tuesday 28 March 2023.

Reporting to the Sales and Events Manager, the Guest Experience Executive is a key role that builds, coordinates and delivers all events and experiences on the Estate from initial enquiry, delivery and experience follow up as well as managing guest satisfaction. The Guest Experience Executive will actively engage with all guest groups from internal colleagues to UHNWIs to deliver 5 star experiences in line with The Macallan brand and exceed guest expectations at all guest touch points. The Guest Experience Executive will be responsible for actively selling The Macallan Estate Experiences to a variety of clients from corporate, private clients and the general public.

You will support the Events Manager with the generation of income from corporate and private functions, events and filming, weddings and evening catering which, in the current financial year (April – March), has totalled £283,000. The role is to assist with the onsite delivery of events out with the core visitor experience, ensuring that these work alongside the day-to-day operation of the castle, and that all clients receive a world class experience.

The successful candidate will be expected to work five days out of seven, averaging 37 hours per week which will also include evening and weekend working when required

Hours: Full-Time
Duration: 1 year
Pay: Depending on experience

Once home to Her Majesty Queen Elizabeth II, The Royal Yacht Britannia is now one of the most luxurious events venues in the world where guests will experience the ‘event of a lifetime’. Exclusive dinners for up to 196 guests or drinks receptions for up to 450 can be hosted in the impressive State Apartments and stunning Royal Deck. Whatever the event, Britannia is the perfect setting for a wide range of exclusive evening events, including product launches, gala dinners, staff incentives, and receptions. Each event is bespoke and made to suit our client needs.

An exciting new addition to our portfolio has been the launch of Fingal, Scotland’s first floating hotel. A £3.5 million investment by the Royal Yacht Britannia’s trading company, Royal Yacht Enterprises, saw the opening of Fingal, a former Northern Lighthouse Board ship. Providing the ultimate in luxury, this iconic ship, berthed in the historic Port of Leith, includes 22 beautifully styled cabins, all named after Stevenson lighthouses, where guests are able to choose from their own private balcony, a duplex cabin or, for that special occasion the stunning presidential suite.

Fingal has provided another events venue for the city. The spectacular ballroom seats 60 guests and features a retractable skylight, a Minstrel’s Gallery and our Ballroom complete with sweeping staircases, is overlooked by our Gallery Bar – making Fingal the perfect space for brand and product launches, private celebrations and weddings.

As our Events Manager you will have in-depth knowledge of the luxury 5-star market and have a well-proven track record of successful selling and managing high profile events. You will have experience in researching, planning and conducting on-site meetings with a highly effective and proactive approach. Since you will often be the first point of contact for any client, you will be a confident, dynamic self-starter, creative and well-presented. Delivering excellent customer service, you will hold a genuine passion for delivery, these will be essential in everything that you do throughout the event cycle.

Company benefits include:

– 10% employer pension contribution (no employee contribution).
– 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory minimum).
– Up to one week/5 days pro-rata, long service holiday entitlement.
– Life Assurance.
– Employee Assistance Programme.
– Complimentary tickets.
– Staff discount in the Britannia Gift Shop, Royal Deck Tea Room and The Lighthouse Restaurant & Bar aboard Fingal.
– Free car parking.

Key responsibilities:

– Help with the processing of enquiries for both Fingal & The Royal Yacht Britannia – efficiently and promptly to maximise conversion to confirmed business.
– Manage approximately 70 events per annum, working with the client to produce a detailed and comprehensive event utilising the venue and client’s budget to its full potential.
– To encourage and gain client information to generate new and repeat business.
– Co-ordinate and host site visits and familiarisation trips on board Britannia & Fingal with the support of the Head of Sales & Events and Marketing Team where necessary.
– Maximise event upsell for both The Royal Yacht Britannia & Fingal throughout the event planning.

Key skills:

The ideal candidate will have the following key skills and attributes:

– In-depth experience of sales/events in a 5-star or luxury business.
– Proven track record in managing high profile events.
– Excellent presentation and networking skills.
– A positive, can-do attitude that inspires those around you to perform to the best of their ability.
– A professional appearance and personality, whilst still being friendly and approachable.
– Ability to communicate at all levels building internal relationships to gain greater -product knowledge and understanding of each role to obtain complete support for each event.

Working hours

Core hours of work are Monday to Friday 9.00am to 5.00pm, however due to the nature of this position some weekend and evening working will be required, and time in lieu will be given.

If you feel you have the personality, skills and experience we are looking for then we would love to hear from you.

Please send your CV and a covering letter outlining why you feel you would be suitable for the role of an Events Manager to: recruitment@tryb.co.uk or postal applications to:

Diane McRae
Head of Sales & Events
The Royal Yacht Britannia & Fingal
Ocean Drive
Leith
Edinburgh
EH6 6JJ

No agencies please.