Events

DCA is a cultural and social hub in the heart of Dundee and hosts and supports a wide range of events, including conferences, receptions, away days, dinners, talks and workshops, with organisations including charities, arts and cultural organisations,
corporate business and higher and further education institutions. Our events play a significant role in generating income for DCA, playing an important part in our commercial activities, contributing to our sustainability and helping support all areas of DCA’s creative programmes.

We are creating a new role of Hires & Events Coordinator, who will work with the DCA team to co-ordinate external hires and events, ensuring our partners, audiences and customers receive outstanding service.

Reporting to the Head of Operations, the Hires & Events Coordinator will lead on coordinating events and hires booked by external stakeholders, administering and helping deliver a wide range of event activities. This person will be part of the Operations team, working closely with colleagues in other teams, particularly Cinema and Jute Café Bar, who cater our hires and events.

We’re looking for someone who loves events, with a hires and/or events background and experience of overseeing the logistics of event delivery. The post holder will work across all teams, particularly Operations and Visitor Services, ensuring all stakeholders have full understanding of the events planning process and supporting with the booking and implementation of required resources.

Fixed-term post to March 2024

The Royal Botanic Garden Edinburgh (RBGE) is one of the world’s top four botanic gardens based on the quality, breadth and depth of our science, plant collections, public engagement and education. The Botanics Trading Company (BTC) is our wholly owned subsidiary and manages all our trading activity, including all our retail and catering offers, with profits being gift-aided back to RBGE.

This is a new exciting role sitting within the wider Commercial Sales Team of BTC, an innovative and proactive team targeted with maximising income generation and delivering new business.

The Event Sales Co-ordinator post is focussed on proactively supporting the current team to increase our event sales business and other commercial opportunities both in the corporate market along with supporting internal and partnership events and some work with the private event sector.

A proactive can do attitude is an essential part of this role with applicants having previous experience of working in a fast paced event sales environment. Excellent communication skills and attention to detail are essential, along with flexibility and the drive and hunger to support the team to win business along with contributing themselves to sales.

A full job description and person specification for the role can be found on our website.

Interested candidates should send a CV and covering letter outlining the skills and experience you could bring to the post to recruitment@rbge.org.uk, along with a completed equal opportunities questionnaire from our website, by 12 Noon on Friday 24th June 2022.

Interviews will likely be held week commencing 4th July 2022

If you have not heard from us within two weeks of the closing date, please assume your application has not been successful on this occasion.

No recruitment agencies please.

The Royal Botanic Garden Edinburgh and Botanics Trading Company are committed to providing a fair and equitable working environment and supporting a diverse and inclusive workforce. We encourage applicants from all backgrounds to these posts. We have a range of initiatives to promote diversity and inclusivity, including flexible working for staff with, for example, parenting and carer responsibilities, and proactive celebration of diversity among our staff, students and volunteers. RBGE holds an Athena SWAN Research Institute Bronze Award in acknowledgement of our commitment to the advancement of gender equality.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence
We are inclusive
We innovate
We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Head of Events to work across the organisation leading the initiation, development, planning, scheduling and assist in the delivery of an extensive programme of creative and innovative high quality events throughout the year (day and evenings) utilising all of our assets (including Science Mall, IMAX, Planetarium, Newton Flight Academy, Tower and external spaces) to achieve the following key aims:

– enhance and promote the delivery of our mission;
– raise its profile as a venue within the City and beyond;
– increase the size and diversity of its audience base; and
– generate increased financial returns.

We are looking for an experienced leader with project management and budgetary management skills along with commercial awareness and creative ability to lead on the extensive events programme which is expected to be a mixture of “in house” developed events and events initiated by third parties but hosted at Glasgow Science Centre.

You have excellent organisational, interpersonal and communication skills to work effectively across the organisation, are inspired by our mission and have a passion for excellence and innovation aligning with our company values.

If this sounds like you then we would love you to get in touch!

Full job description is available to download at the bottom of this page.

APPLICATION DETAILS

Please visit the Jobs and Volunteering section of our website for further information about working at GSC and a link to an application form for this role.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Introduction

Are you a dynamic, solutions focused projects and events professional with a proven track record? The RSPB Scotland Events Team have an immediate short term 3 month vacancy (there is a chance this might be extended).

We are looking for someone with a collaborative approach and excellent communication skills who works well with internal and external stakeholders at all levels, including suppliers and sponsors. You must have an ability to work to tight deadlines while maintaining excellent attention to detail.

You will be responsible for supporting the delivery of a range of events and projects which generate support for the RSPB (including engagement, connections to nature, income and memberships) targeted at our key audiences eg through the Nature of Scotland Awards and our presence at the Royal Highland Show.

If you believe you are the right person for this exciting and rewarding role, we’d love to hear from you.

What’s the role about?

As this is a short term contract we are looking for someone who can immediately join our team with the skills and experience outlined below who can hit the ground running and deliver results for our projects and events.

The role sits in the Events Team which is part of the Engagement Team and wider Fundraising and Communications Department. It involves working with a wide range of internal and external stakeholders to enable us to generate support from key audiences for RSPB Scotland. We are looking for a confident and capable person with great interpersonal skills who can support the planning and delivery of a number of events and projects.

In particular the Events Officer will support the promotion of the Nature of Scotland Awards call for entries where we reach out to inspirational people and projects across Scotland and encourage them to celebrate what they have achieved for nature. This will involve producing a range of targeted communications for key audiences identified through our 10 award categories (including by email, preparing newsletter copy, engaging with content on Twitter etc). We are looking for the successful candidate to monitor the team mailbox and respond to enquiries. You will also be tasked with drafting content for update emails to key stakeholders.

The role also involves liaising with internal colleagues about potential new promotional networks and projects to approach, which will lead to a range of desk research tasks and supporting our two team volunteers who are currently involved with this aspect of our project.

Moving through the contract, the Events Officer will support the planning of our engagement stand at the Royal Highland Show. At this event we enable colleagues to generate support for our work including recruiting new RSPB members and demonstrate to show visitors how they can support wildlife through their farm or back garden. This will involve various activities from reaching out to volunteers, liaising with colleagues on developing event resources and budget management.

Please see our website for the full job description and make sure your application spells out what relevant skills you have to offer.

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. 

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Roles

We have a rare and exciting opportunity for three Technicians to join our team within our Theatres. Two posts will be for 20 hours per week and another post will be for 16 hours per week. Your days and hours of working will flex to meet the business needs, and this will include regular weekend and evening work across our venues throughout Fife. There will also be the opportunity for regular additional hours due to our varied theatre and events programme.

You’ll work as part of a team responsible for lighting design, sound production, stage management and event coordination within a theatre and conference centre environment within our venues. Equipment maintenance and staff management of casual team members are also integral to the role.

The full job description can be found on our website.

About You

You will have previous technical experience ideally from a theatre background, and you will be able to demonstrate knowledge and working abilities across lighting, sound and AV. Flexibility will be required and access to transport is necessary, as there will be travel throughout the region to provide cover at all venues in OnFife.

How to Apply

If you would like to find out more information about this role before applying, please contact Lisa Daniels, Deputy Operations Manager Lisa.Daniels@onfife.com for an informal chat about the role. When you’re ready to apply, please download and complete our Application Form, and return this along with a completed Equal Opportunities Form to recruitment.fct@onfife.com

The closing date for applications is noon on Tuesday 22 March 2022. Interviews will be arranged week commencing 4th April 2022.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime – the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.

SALARY £21,000 per annum

SUMMARY
Responsible for ensuring event enquiries are recorded in detail, planned effectively and well communicated to relevant departments. Assist in all aspects of the corporate hospitality sales function. Co-ordinate Christmas Party nights in December 2022 at Dynamic Earth.

KEY DUTIES
• Work closely with clients to ensure they are completely satisfied
with all aspects of the organisation of their event.
• Liaise with relevant departments to ensure the events run
smoothly both in terms of planning and ‘on the day’.
• Carry out site tours as required.
• Administer bookings thoroughly and efficiently, taking care to
adhere to the systems in place for dealing with enquiries /
bookings.
• Assist the Events Manager to produce detailed sales forecasting
information for the Commercial Director.
• Compilation of detailed function sheets for each event for
discussion at weekly sales/operations meeting.
• Attend weekly sales/operations meetings in order to thoroughly
brief the operations team on all events.
• Work with the Sales Manager and events team to ensure the full
potential of events business is met.
• Ensure the correct invoice procedure is used at all times.
• Contact events clients regarding feedback following an event.
• Work with all colleagues in a positive and constructive manner.
• Carry out any other duties to help ensure greater efficiency of
sales / events department.

CHRISTMAS ACTIVITY

• Work on Social Media sales plan to produce relevant social media
content for promoting Christmas alongside marketing team
• Work on Christmas e-mail shot campaign alongside marketing
team
• Conduct regular sales activity including follow up of potential new
bookings, chase calls to provisional bookings, promotional
exhibition stands to prospect new Christmas party night bookings
• Administer Christmas party bookings efficiently following the
systems in place for handling enquiries, taking bookings and
entering into the booking system
• Produce the function sheets for all Christmas party nights along
with table plans and liaise with suppliers and the internal team
• Provide a meet & greet service at all party nights throughout
December
• Carry out Christmas competitor analysis
• Produce and analyse event feedback questionnaires via survey
monkey
• Attend and contribute to the Christmas planning meetings

SKILLS/EXPERIENCE

Essential:
• Experience of organizing events within a multi-discipline
hospitality and events organization
• Ability to work effectively under pressure
• Proven ability to meet multiple tight deadlines and organize
concurrent projects
• Confident in building and maintaining business relationships and
positive rapport with clients
• Strong communication skills are essential, both written and
verbally
• Good time management and ability to prioritise
• Must be an excellent team player
• Ability to work unsupervised
• Experience using IT packages such as word excel and Microsoft is
essential

Desirable:
– Degree or equivalent level qualification or gained experience in a
relevant discipline
– Experience of an administrative role
– Experience of organizing events within a multi-discipline
environment

Additional Benefits
• Limited complimentary entry to Dynamic Earth for family and
friends
• Free staff car-parking
• 25% Discount in the Natural Selection Gift Shop
• Subsidised meals from the Food Chain Café
• Free entry to ASVA member Visitor attractions (subject to
conditions)
• Limited Gym Membership at MacDonald Holyrood Hotel
• Staff Canteen (complimentary tea, coffee, bread)
• Matched company pension contribution of 5%
• Life assurance benefit of 4 times annual salary
• Critical Illness cover
• Confidential advice-line through Health Assured
• Annual leave entitlement of 34 days (including public holidays).

CLOSING DATE: Sunday 27th March 2022

TO APPLY: Send a covering letter and CV to james.gray@dynamicearth.co.uk.

Eden Scott is delighted to be working exclusively with one of Edinburgh’s unique venues and visitor attractions.

As one of the leading conference and gala dinner venues in Edinburgh, the venue attracts visitors from all over the world to prestigious business meetings, gala dinners, weddings and other innovative corporate functions in Scotland’s iconic capital.

An exciting opportunity has arisen to join the team as Event Sales Manager on a 12-month fixed term contract.

This role will join the Events Department and lead the team on growing the business. The Event Sales Manager will plan and lead sales activity within the department to deliver sales targets throughout the year. This is a key role within the organisation with responsibility for delivering one of the main income streams for the business.

Key responsibilities of the role:

• Work with the Commercial Director to ensure that all financial targets are met or exceeded
• Create and implement the Venue’s Sales strategy to achieve and exceed forecasted figures in Conferences, Meetings, Weddings, Gala Diners and other prestige events
• Research, identify and actively approach companies and organisations that have the capacity to book an event within the venue
• Ensure the team are motivated and focused on converting every sale
• Establish and maintain effective and positive relationships in the team and other departments
• Work with other venues and agencies to build and maintain business relationships
• Work closely with the Events Manager to coordinate activities of the wider Events Team to ensure:
• Excellent customer service is maintained throughout the process
• The team are working to maximise sales activities
• Efficient use of staff cover within the department
• Ensure the team remain sales focussed and motivated at all times
• Review and analyse the weekly and monthly reports highlighting any differences between actual and forecast sales
• Ensure competitor analysis is carried out regularly, and ensuring the team are aware of competitors and their facilities
• Organise and participate in client sales and hospitality events

Key skills and experience required:

• We are seeking candidates who have experience in a similar event sales environment in a large venue or hotel.
• Experience in managing a sales process & team would be highly desirable

This role offers an excellent competitive salary plus significant company benefits including Hybrid working, 34 days holiday per year and many more health & wellbeing and lifestyle benefits.

Eden Scott are dealing exclusively with our client on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer in a stunning venue, please submit your CV online or call Sally on 07776 662506

Hopetoun House is arguably Scotland’s finest stately home. Built in 1699 for the first Earl of Hopetoun this stunning example of 18th century architecture remains a family home and is still lived in by the current Earl & Countess of Hopetoun along with their four children.

From Good Friday through to the last weekend in September Hopetoun is open as a 5 star visitor attraction and from October to March the house and grounds are closed to the public. The house and grounds are available for private hire all year round and offer a flexible and incomparable setting for exclusive events such as weddings, conferences, gala dinners, media location shoots and many more exciting events.

For more general information see www.hopetoun.co.uk.

The Role

A broad and challenging position that offers the right candidate a wealth of experience and opportunity to contribute, learn and develop in an exciting sector, set within a premier historic 5 Star hospitality setting.

The primary role is to sell, design and actively deliver approximately 20 luxury weddings per year.

Alongside this the role is responsible for administering and developing our renowned and key public event, the Hopetoun Christmas Shopping Fair, and other smaller in-house and third-party public events.

This role is responsible for providing the Director of Sales assistance in marketing these activities, and supporting the Visitor, Ranger and Education Teams in marketing theirs.

This role works alongside, supports and learns from the Senior Events Manager whose role focuses on corporate and incentive hospitality business as well as larger-scale third-party public events and filming.

Working as part of a small team the candidate must be sales focused, energetic, enthusiastic, highly professional and above all a strong ambassador for the Hopetoun brand.

This role has 4 core responsibilities as follows:

Sales

Ultimately the candidate will be the first point of contact for all wedding enquires and therefore must be able to sell Hopetoun as an exclusive use events venue. The candidate should be able to anticipate the clients’ needs, create personalised creative proposals and follow up on these sales leads in a timely manner following all office procedures. Site inspections are actively encouraged in order for the client to see the scale and grandeur of what Hopetoun can offer and the candidate must have previous experience of converting live enquires. In the short terms virtual tours will be offered. The candidate must be confident delivering online live tours.

Event Planning

The candidate must be able to plan events with confidence and provide accurate and detailed functions sheets so that lines of communication are kept strong between all departments. Above all the candidate must be confident in managing client expectations and working together to create high level events.

Event Delivery

As the onsite venue contact to represent Hopetoun on the day / evening of the event, the candidate must be completely confident in running small and large scale events bringing together many different suppliers. Working on such prestigious events the candidate must be able to work well under pressure and remain calm. Working in an historic building and most of all a family home, the candidate is responsible for protecting the house and the contents within it so communication with external suppliers is key. The candidate must also be capable of managing a small team of event stewards to ensure that the event runs to the high standards expected at Hopetoun so that our reputation for quality is upheld.

Marketing

Ideally the candidate will have some experience of managing company social media accounts on a day to day basis. The successful candidate will work alongside the Director of Sales & Marketing in order to manage social media channels and website content across all areas of Hopetoun.

We are looking for someone educated to degree level, with at least 1 years’ experience in both event sales and event delivery in the luxury venues market. Applicants must be able to:

Work well within a small team and under pressure
Take a sense of ownership
Prioritise workloads in a fast paced environment
Manage time and differing workloads effectively
Multitask and manage a number of bookings at different stages along the sales journey
Take accountability
Show initiative
Think logically
Work with minimum supervision
Maintain a positive attitude both internally with colleagues and externally with clients
Deliver a high level of customer service and exceed client expectation every time
Demonstrate excellent communication skills internally and externally
Possess strong customer relationship skills
Operate CRM systems (preferably KX)
Show genuine desire to develop the business at Hopetoun and create seamless events
Usual working hours are Tuesday – Saturday 9-5, however when delivering events, you will be expected to work variable shifts. Time off in lieu is given for evening and weekend event delivery duties. During peak wedding season (May – October) the candidates work pattern will most likely be Tuesday – Saturday however weekends off can be allowed for annual leave.
The Package

Salary c. £21,00 – £24,000 (DOE)
We offer 29 days paid holidays (including Bank Holidays), plus a discretionary 3 additional days at Christmas.
2 weeks off over Christmas & New Year
Pension contributions
Discount in the Stable Kitchen Restaurant during open season
Discount at the Hopetoun Farm Shop
Various other company benefits
The candidate must have their own car and hold a full clean driver licence as travel to and from Hopetoun is required.

to apply please send a copy of your CV to events@hopetoun.co.uk.

Deadline for applications is Friday 25th March.

Please note that we are unable to acknowledge all applications, only those selected for interview will be contacted ahead of the closing date. If you have not been contacted within four weeks, you have not been selected for interview. Only those with a right to work in the UK will be considered.

Please no recruitment agencies.

The Hopetoun House Preservation Trust (Scottish Charity Number SC009760), Hopetoun House, South Queensferry, EH30 9SL

Dalkeith Country Park has been enjoyed by visitors for 120 years and its woodlands, riverside trails, cycle tracks and events calendar are valued by locals and visitors from afar. Fort Douglas is an exciting adventure park for visitors of all ages, while the stable yard houses Restoration Yard, a unique venture comprising a retail store, restaurant, and wellness space.

In this new role you will provide comprehensive administrative support for our Events and Activities Team as well as providing a friendly welcome to our Fort Douglas visitors. As well as dealing with summer camping and events, you’ll be responsible for overseeing our adventure playground, including opening & closing procedures, daily safety checks and daily cash reconciliation. With an organised approach and an eye for detail, you will coordinate event and activity bookings, respond to enquiries and provide general assistance to the wider visitor services team.

• Are you enthusiastic and able to use your initiative when required?
• Can you demonstrate excellent communication and customer service skills to comfortably engage with a wide range of visitors?
• Do you have a ‘can-do’ attitude and flexible approach to work?

Regular weekend working is required. Candidates should be able to demonstrate strong admin and computer skills.

Interested? To apply please email a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 28 February.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

Role Summary

Conifox is a family-owned business situated on the outskirts of Kirkliston. We operate a large outdoor Adventure Park and a newly completed indoor Activity Centre. Our Adventure Park opened in 2015 and offers a great space for families to enjoy, with picnic benches, BBQ and lots of fun activities to explore, from crazy foot-golf to go-carts, bouncing pillow to sandpit. There is something for everyone to experience. The Activity Centre boasts a large adventure play frame, a toddler play frame, a toddler role-play town, 3 party rooms, a 200-capacity function suite and a 400-seater café selling the best freshly prepared food. There are facilities for large-scale events, which can cater for up to 4000 visitors. Complete with this £2million investment, Conifox is set to become a destination venue for events and recreational activities both locally and across Scotland.

We are building a team to deliver our new events strategy, creating a high-quality experience for all the family. The Events Supervisor role is crucial in the operation of our events and the supervision of the team. Overseeing the day-to-day delivery of our events, they will ensure a safe and enjoyable experience for all of our visitors.

Duties & responsibilities

  • Supervision of event areas and smaller events
  • First point of contact for client and visitor enquiries during events
  • Setting up and closing down of events
  • Assisting the Event Manager and Assistant Event Manager with the planning, preparation, and delivery of all events
  • Supervise Event Assistants during event delivery and set-up
  • Attending briefing sessions for upcoming events

Being aware of all safety and operational event procedures

Qualifications

  • 2 years plus experience within the events industry at a supervisory level
  • Experience of working flexibly within a team

Skills

  • Excellent communication skills, both oral and written
  • Excellent interpersonal skills (including the ability to work well with staff at all organisational levels)
  • Results oriented: target and deadline driven
  • Demonstrable knowledge and interest in the tourism and events sector
  • Applicants must be able to work weekends, school holidays and evenings as required

To apply, please contact Deborah Gammell at Deborah@conifox.co.uk

Role Summary

Conifox is a family-owned business situated on the outskirts of Kirkliston. We operate a large outdoor Adventure Park and a newly completed indoor Activity Centre. Our Adventure Park opened in 2015 and offers a great space for families to enjoy, with picnic benches, BBQ and lots of fun activities to explore, from crazy foot-golf to go-carts, bouncing pillow to sandpit. There is something for everyone to experience. The Activity Centre boasts a large adventure play frame, a toddler play frame, a toddler role-play town, 3 party rooms, a 200-capacity function suite and a 400-seater café selling the best freshly prepared food.

There are facilities for large-scale events, which can cater for up to 4000 visitors. Complete with this £2million investment, Conifox is set to become a destination venue for events and recreational activities both locally and across Scotland.

We are currently building an Events Team to deliver our new events strategy, creating high-quality experience for all the family. The Assistant Events Manager will play a vital role in assisting in the planning and delivery of this strategy. They will oversee a high performing team and ensure the delivery of commercially successful, safe and enjoyable events.

If you would like to work in a stunning rural setting and make the lifestyle choice to join a rapidly growing family business with all the inherent dynamics of a small team, we want to hear from you!

Duties & Responsibilities

  • To directly assist the Event Manager with the implementation of the event strategy
  • To manage events operationally to ensure exceptional levels of service are achieved.
  • Coordinate daily event service operations
  • To implement and monitor service standards, standard operating procedures, and all housekeeping during events
  • To establish a visible and accessible management profile in order to foster good relations and to provide support, advice and assistance to all staff and visitors
  • Manage, coach, and motivate events staff
  • To liaise with the wider Conifox Adventure Park Team, ensuring the smooth operation of all events
  • Support the correct administration of events and liaise with various internal department
  • Attending operational meetings as required
  • To assist where necessary with response to customer enquiries
  • To understand and have a working knowledge of all current Health and Safety legislation and Licensing regulations
  • Undertaking and documenting risk assessments for events, ensuring risk assessments are distributed to required department procedures
  • Carry out any other duties as directed by the Events Manager

Qualifications

  • Degree in a relevant subject
  • 2 years plus experience of managing events
  • Experience of working flexibly within a team

Skills

  • Excellent communication skills, both oral and written
  • Excellent interpersonal skills (including the ability to work well with staff at all organisational levels)
  • Highly organised and detail oriented with demonstrated ability to manage multiple priorities and projects, and to meet deadlines in a fast-paced environment
  • Results oriented: target and deadline driven
  • Good computer skills including proficiency in Microsoft Office Suite
  • Demonstrable knowledge and interest in the tourism and events sector
  • A good working knowledge of event licencing and health and safety
  • Applicants must be able to work flexibly over weekends, evenings, and school holidays

For more information and to apply, please contact Deborah Gammell at Deborah@conifox.co.uk

The Customer Care Team is the face of the Racecourse, welcoming spectators attending our fixtures and providing 5-star service ensuring they have an enjoyable and memorable day with us.

Duties when working as a Customer Care Team member will involve working on our entrances, welcoming racegoers and scanning in their tickets. The role can also involve directing racegoers to various locations around the course, including our bars, on site restaurants and VIP hospitality. Another key responsibility of the Customer Care Team is to assist racegoers with any general queries they may have, whilst upholding our 5-star VisitScotland reputation. Lastly, duties can also include the sale of racecards or merchandise, which involves managing both inventory and handling cash. We pride ourselves on our impeccable reputation and aim to exceed our customers’ expectations every time they visit, and our Customer Care Team has a huge and key role to play in this.

Each raceday, you will be expected to work a minimum of 4 hours, then you are able to enjoy the races at no charge of entry should you have been relieved from your role. We pay a competitive hourly rate of £9.98 (including holiday allowance) and wages are paid on a weekly basis. You will also receive a voucher for tea/coffee and a cake from our food units each shift that you work for us.

If this sounds like the role for you, please send your CV over to enquiries@musselburgh-racecourse.co.uk and someone will be in touch with you shortly.