Hospitality and Catering

Catering Assistant

Contract Type: Permanent
Grade: FCLW
Salary: £23,783 per annum pro-rata, £12.67 per hour (enhanced rates of £16.89 per hour for evenings after 8pm and weekend working)
Hours: 18 hours per week
Location: Kirkcaldy Galleries
Job Reference: ON000535

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have an exciting opportunity to join our operational team as a Catering Assistant at Kirkcaldy Galleries.

You will be part of the onsite catering team undertaking duties relating to the operation of our cafe, preparing/serving food and beverages, recording payments and general kitchen, bar and dining room duties. Ensure all working and public areas are kept safe and provide visitor engagement and support.   

The usual working pattern for the permanent position is 18 hours per week, flexible, to meet the business needs and this may include weekend and evening working.

You can view the full job spec can be viewed on our current vacancies page on our website.

About You
You’ll have previous experience in a similar role and a knowledge of health and safety requirements, understanding the workings of a catering environment is desirable. You will be a team player who will be energetic, with good literacy and numeracy skills and have a positive and flexible ‘can do’ attitude. You’ll take pride in your working environment and provide a professional and courteous service to visitors.

How to Apply
If you would like to find out more information about the role before applying, you can contact Ali Brown, Venue Supervisor for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 5pm on Thursday 23 January 2025.

Interviews will be arranged week commencing Monday 10 February 2025.

Visitor Services Assistant – Food and Beverage

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To provide a consistently high standard of visitor care at all times
• Welcoming visitors to the site and processing their catering purchase in a friendly, efficient and knowledgeable manner;
• Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act;
• Welcoming International visitors and aiding with specific needs.
• Welcoming groups in an efficient and warm manner
• Answering visitors’ queries about the site, education facilities and the local area;
• Providing information about the site, its history, contents, offers and merchandise;
• Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

To maintain excellent standards of site and personal presentation at all times
• The general ongoing operational cleaning of all areas as necessary, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting and polishing when required;
• Ensuring area is ready to open and welcome visitors by the set opening time;
• Wearing correct uniform, name badges, or PPE as required.
• Reporting all instances of damage and wear and tear issues promptly to your line manager;
• Working in harmony with other departments;

Other duties (as required)
• To ensure good housekeeping of catering kitchens, serveries and back of house areas.
• To ensure that catering merchandising is in accordance with NTS policy.
• To assist in achieving site catering targets and KPI’s.
• To actively upsell products and services to facilitate the visitor’s enjoyment.
• To actively feedback visitor comments to line managers to develop and improve offer, service, operations.
• To work flexibly across departments and sites as needed.
• To assist with the set-up, stewarding and break-down of events in liaison with the events coordinator.
• To assist with Hospitality events. Staff may be asked to work through into the night hours.

Financial responsibilities

• To adhere to all financial procedures to include till operations and cash reconciliation duties.
• Help achieve sales targets and membership recruitment targets.
• Upsell products within the café.
• Actively feedback visitor comments to line managers to improve offer, service and operation.

Health and Safety
• To ensure site meets with Health and Safety legislation in liaison with your department manager.
• To ensure that visitors vacate the site at close of business and that the site is secured at end of day.
• To use personal protection equipment as provided and directed by your line manager.

Catering Assistant

Contract Type: Permanent
Grade: FCLW
Salary: £23,783 per annum pro-rata, £12.67 per hour (enhanced rates of £16.89 per hour for evenings after 8pm and weekend working)
Hours: 6 hours per week
Location: Lochgelly Centre
Job Reference: ON000536

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
You will be part of the onsite catering team undertaking duties relating to the operation of our café, preparing/serving food and beverages, recording payments, general kitchen hygiene and maintaining a welcoming front of house area. The working pattern for this permanent position is Thursdays and Fridays 10:30 – 13:30, although flexibility to meet business needs is desired. This may include weekend and evening working when programmed events are planned within the venue offering bar service.

You can view the full job spec on our current vacancies page on our website.

About You
This role will suit someone who is a real foodie, someone who can communicate with various teams and enjoys working with the public, someone who provides excellent customer service naturally. This is the perfect opportunity for an individual with the right drive and passion who is interested in developing both their catering and hospitality skills, and their knowledge in a role, whilst being part of a larger team.

You will ideally have similar experience in a catering environment, and have cooking and preparation skills, bar knowledge and Barista training. You will have knowledge of health and safety requirements and a good understanding of allergens in the food environment. You will be a team player who will be energetic, with good literacy and numeracy skills and flexible ‘can do’ attitude. You’ll take pride in your working environment and provide a professional and courteous service to visitors.

How to Apply
If you would like to find out more information about this role before applying, please contact Leisel Frater, Assistant Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 9am on Thursday 19 December 2024.

Interviews are anticipated to take place week commencing 6th January.

Visitor Services Supervisor – Food and Beverage

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Catering operation

Lead with menu development and the preparation, cooking and presentation of a high-quality food and drink offer.

Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping.

Accountable for cost-effective stock management, ordering, storage and wastage control.

Visitor experience

Offer excellent customer service and ensure all members of the catering team do the same.

Support property-wide targets for completion of visitor surveys to understand more about our visitors.

Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor centre, addressing issues and emergency procedure and providing relief cover, as required.

People management

Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective induction, training, task-setting and coaching on front and back-of-house routines.

Prepare catering rotas and holiday allocation to meet business needs.

Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team.

Finance Management

Share responsibility for achieving an F&B budget of around £400,000 a year.

Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation.

Supervise daily café till operations and perform end-of-day income reconciliation as a duty manager.

Assist the F&B Manager with menu costing and stock-taking.

Performance indicators and targets

Weekly, monthly and annual sales and cost of sales targets

Food compliance standards and record-keeping

Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback

Staff satisfaction from staff surveys

Tools / equipment / systems

Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365.

EPOS tills and chip and pin machines.

Fully equipped commercial catering kitchens.

Cafe Manager

Am Bàrd, Gairloch Museum’s café, has gained a strong reputation for the excellent quality of its coffee, cakes and lunches, its friendly ambience and stunning views. Our café manager is moving on to her next project, so we are looking to recruit a successor who will sustain and develop Am Bàrd‘s success.  

The successful applicant will:
– recruit, train and inspire the café team
– develop the menu and be responsible for all aspects of the catering offer
– be accountable for budgeting & financial performance
– implement all necessary systems & procedures
– liaise with colleagues within our committed team to promote & celebrate our achievements.

35 hours per week (full time) post April-October, £2334 per month, with opportunity for reduced hours from November-March at a daily rate.

For full details of the role and how to apply visit https://www.gairlochmuseum.org/recruitment

Head Chef

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Head Chef to join our Food & Beverage team at The Falkirk Wheel . You will be managing the kitchen team in its entirety, inclusive of all Health & Safety, financial ownership, welfare, training, growth and development. Principally providing our full menu, inclusive of hot offer, Grab and Go, wood fired pizza and events to the highest quality.

The role includes supporting the food offer at our sister destination; The Caledonian Canal Centre.

The role is offered on a permanent basis, and with a starting salary of £33,833 (Band D) plus variable working allowance of 11.25%. Working hours are typically between 7am and 5pm on a 4 on 2 off rota (later start and earlier finish in winter due to seasonal variance) averaging 37 hours per week with flexibility required due to business demands and occasional evening shifts due to events.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Manage daily running of the kitchen and personnel who report to the Head Chef – training, development and regular 1:1’s (along with PRD and appraisals) to ensure all high standards are kept
Daily preparation of all food offerings, standard daily menu and specials, inclusive of ‘Grab & Go’, external catering outlets and meeting and event catering
Managing the Sous Chef and all kitchen staff to ensure the smooth running of the Falkirk Wheel F&B offer, inclusive of events
Manage all Health & Safety aspects of the kitchen and associated areas
Manage all food & support of beverage purchases, storage and stocktake
Manage, present and deliver menu planning and managing COS in line with budgets
Manage all financial elements of the kitchen budgets inclusive of forecasting and utilising back of house and financial applications
Manage facilities within the kitchen with support of property maintenance
Support the CCC Chef with monthly check ins and quarterly visits
Support with marketing and promotions

Qualifications and knowledge required:

Educated in Catering, a degree or NVQ equivalent
Previous experience working in a similar role for a minimum of 3 years, with supporting qualifications and awards/certification
Good communication and evidence of leading a team
Highly organised with excellent planning
Able to work under pressure in a high-paced environment
A full driving license

Skills and experience required:

Excellent interpersonal skills
Experience in similar role
A real enjoyment for hospitality and delivery of 5 star products

Qualities & abilities required:

A confident, friendly, helpful and engaging nature
The ability to deliver a professional service
The drive to work across various disciplines
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Catering Assistant

Contract Type: Permanent
Grade: FCLW
Salary: £23,783 per annum pro-rata, £12.67 per hour (enhanced rates of £16.89 per hour for evenings after 8pm and weekend working)
Hours: 6 hours per week
Location: Lochgelly Centre
Job Reference: ON000536

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
You will be part of the onsite catering team undertaking duties relating to the operation of our café, preparing/serving food and beverages, recording payments, general kitchen hygiene and maintaining a welcoming front of house area. The usual working pattern for the permanent position is Thursdays and Fridays 10:30 – 13:30, although flexibility to meet business needs is desired. This may include weekend and evening working when programmed events are planned within the venue offering bar service.

You can view the full job spec on our current vacancies page on our website.

About You
This role will suit someone who is a real foodie, someone who can communicate with various teams and enjoys working with the public, someone who provides excellent customer service naturally. This is the perfect opportunity for an individual with the right drive and passion who is interested in developing both their catering and hospitality skills, and their knowledge in a role, whilst being part of a larger team.

You will ideally have similar experience in a catering environment, and have cooking and preparation skills, bar knowledge and Barista training. You will have knowledge of health and safety requirements and a good understanding of allergens in the food environment. You will be a team player who will be energetic, with good literacy and numeracy skills and flexible ‘can do’ attitude. You’ll take pride in your working environment and provide a professional and courteous service to visitors.

How to Apply
If you would like to find out more information about this role before applying, please contact Leisel Frater, Assistant Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 9am on Thursday 28 November 2024.

Interviews will take place on Tuesday 10 December 2024 at Lochgelly Centre.

Corporate Hospitality Manager

Are you a highly organised Corporate Hospitality Manager?

We have a fantastic opportunity for a confident and creative individual to join the Commercial team based at Musselburgh Racecourse in Scotland on a permanent, full-time contract.

This role will be pivotal in managing and implementing sales opportunities and administration for Hospitality and Sponsorship from booking to a raceday, ensuring that annual sales targets are met, and client expectations are exceeded.

The successful Corporate Hospitality Manager will be responsible for:
*Managing and ensuring delivery of Hospitality and Sponsorship sales to meet annual targets
*Actively upselling sponsorship opportunities to clients
*Managing the booking process, ensuring excellence in guest experience
*Liaising with sponsors to ensure all information and requirements are in place in a timely manner
*Negotiating costs and actioning all invoices
*Supporting the Commercial team with the production of digital and print marketing materials
*Developing and delivering any Hospitality and Sponsorship Sales Strategies with assistance from the Commercial team
*Working closely with our caterers, Heritage Portfolio to create and deliver new packages and experiences to maintain a five-star experience
*Face to face event hosting on a race day including meeting and greeting sponsors and troubleshooting any issues or questions

The successful Corporate Hospitality Manager will have the following:
*Previous experience in managing or hosting corporate events or weddings
*An enthusiasm for events within the sector
*Good understanding of local market trends
*Personable and confident approach to building and solidifying client relationships
*Guest experience focussed, with a desire to deliver a five-star standard
*IT literate, comfortable operating MS Office suite
*Exceptional organisational and administrative skills
*Ability to embrace change, be reactive and proactive
*Aptitude to develop into creative negotiating

Benefits include:
*Enhanced employer pension contribution
*Continuous professional development
*Private medical cover (Medi-Cash)
*Enhanced maternity and paternity
*Free onsite parking
*Free tickets for selected Racedays across the group
*Access to a well-being app

Salary: from £35,000 per annum, negotiable.

Hours of work: 37 hours per week Monday to Friday, to include all racedays at Musselburgh.

This role is based on-site at Musselburgh Racecourse and therefore reliable commute to Musselburgh is paramount.

Flexible working hours and working from home will be available where possible.

To apply, please email a cover letter and C.V to enquiries@musselburgh-racecourse.co.uk.

Musselburgh Racecourse as part of Chester Race Company:

Chester Race Company Ltd is one of the North West’s best-known and most-admired brands. The Company operates three racecourses, Chester, Bangor-on-Dee and Musselburgh, in Scotland. Musselburgh Racecourse is firmly established as one of the UK’s most stylish racecourses, offering award-winning facilities in a 5-star visitor attraction located only 6 miles from Edinburgh City Centre.

Catering Supervisor

Newbattle Abbey College is seeking a dedicated Catering Supervisor to join our team and play a key role in delivering exceptional catering services to staff, students, and visitors.

With a rich history and beautiful surroundings, Newbattle Abbey College offers a dynamic and supportive environment.

Purpose of Job
The post holder will be responsible for the supervision and delivery of catering
services in support of College wide activities.

Major Tasks/Job Activities
1. Assist the Catering Manager in the provision of the catering services and to fully
deputise in his/her absence.
2. Supervise Catering Assistants and establish effective working relationships.
3. Responsible for the preparation, cooking and serving of food, including catering
for dietary requirements for a wide range of clients.
4. Prepare and cook food according to recipes.
Contribute to menu planning.
6. Contribute to Staff Rota planning.
7. Operate and oversee the use of catering equipment.
8. Ensure that the kitchen and dining areas are maintained to a high level of hygiene.
9. Undertake periodic cleaning tasks e.g., defrosting a fridge, change oil in fryers,
as directed by the Catering Manager.
10.Keep clean and orderly storerooms, fridges and freezers etc.
11.Clean stoves and general work areas.
12.Handle small amounts of cash as directed by the Catering Manager.
13.Complete monthly stocktake.
14.Record keeping of stock, waste management etc.
15.Comply with policies and procedures and statutory hygiene regulations.
16.Complete HACCP/Production control sheets.
17. Promote and maintain high quality customer service.
18. Attend meetings when required, and/or in the absence of the Catering Manager.
19. Have a flexible approach to the working week and weekends(5 days over 7 days)
20. Undertake any other such duties as may be required as appropriate to the scope
and grading of the post

Term of Appointment: Parttime , permanent. Hours – 30

Closing date: Wednesday 20th November

Chef Manager/Head Chef

We are seeking a passionate, innovative, and experienced Chef Manager/Head Chef to lead our culinary team in transforming our catering provision, ensuring a first-class service, menu, and visitor experience. This is a unique opportunity to work within a fun, fast paced, family-friendly environment, integrating seasonal, locally grown produce into menus that appeal to a diverse audience while maintaining high standards of quality, value, and variety.

As Chef Manager you will play an integral role in evolving our catering offer within our main café, whilst also growing our food provision offer across the site through the expansion of our street food units. You will ensure that the kitchen runs smoothly, inspire and lead positive change, working with the kitchen team and wider SMT to ensure the highest level of quality, presentation and service.

Catering Assistant

Contract Type: Permanent
Grade: FCLW
Salary: £23,783 per annum pro-rata, £12.67 per hour (enhanced rates of £16.89 per hour for evenings after 8pm and weekend working)
Hours: 18 hours per week
Location: Kirkcaldy Galleries
Job Reference: ON000535

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have an exciting opportunity to join our operational team as a Catering Assistant at Kirkcaldy Galleries.

You will be part of the onsite catering team undertaking duties relating to the operation of our cafe, preparing/serving food and beverages, recording payments and general kitchen, bar and dining room duties. Ensure all working and public areas are kept safe and provide visitor engagement and support.   

The usual working pattern for the permanent position is 18 hours per week, flexible, to meet the business needs and this may include weekend and evening working.

You can view the full job spec on our current vacancies page on our website.

About You

You’ll have previous experience in a similar role and a knowledge of health and safety requirements, understanding the workings of a catering environment is desirable. You will be a team player who will be energetic, with good literacy and numeracy skills and have a positive and flexible ‘can do’ attitude. You’ll take pride in your working environment and provide a professional and courteous service to visitors.

How to Apply
If you would like to find out more information about the role before applying, you can contact Ali Brown, Venue Supervisor to arrange an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 9am on Thursday 21 November 2024.

Interviews will be arranged week commencing 2 December 2024.

Food & Beverage Supervisor

To be responsible for the daily supervision, development and operation within all Glasgow Science Centre (GSC) catering outlets including Café and Corporate Events to support the smooth running of the F&B department.

To assist the Event Operations Manager and Assistant Operations Manager in the operational delivery of all catering outlets and Corporate Events activities.

To supervise the catering outlets and corporate events under the direction of the Events and Food & Beverage Management Team.

To deliver GSC’s Customer Service Promise and ensure customer satisfaction through an integrated and co-ordinated 5-star service level to all customers at point of contact.

To assist with training and development of a responsive catering team to ensure 5-star customer service delivery.

You will have a friendly, professional and hardworking attitude and the ability to work as part of a team. High standards with a passion for excellence and creativity in both catering and customer service. A flexible approach to meet overall deadlines and needs of GSC, both within and out-with your own department. Flexible to work evenings. weekends and holidays as required.

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