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Hospitality and Catering

Mackintosh at the Willow is the home of the original Willow Tea Rooms Building at 217 Sauchiehall Street. It was first opened by Miss Cranston in 1903 and designed by Charles Rennie Mackintosh in collaboration with his wife, Margaret Macdonald. Following a detailed restoration project in 2018, the building is now back to its former glory as a unique tearoom over three floors. It also includes additional events spaces, an exhibition and a gift shop.

JOB PURPOSE

Working alongside the kitchen team to complete daily kitchen activities, including measuring and preparing ingredients for the Chef de Partie or Head Chef. To support the kitchen team with basic food preparation, ensuring food quality and freshness, and dealing with deliveries and stock rotation. To maintain standards of food hygiene and ensuring that the section is clean and tidy and appropriately set up for service
KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ability to prioritise and manage own time
• Basic food prep and ability to follow instructions
• compliance with H&S legislation
• completion of all relevant issued training
• Maintaining high standards of hygiene
• Preparing the ingredients for a Chef De Partie or Head Chef and Senior Pastry team
• Measuring dish ingredients and portion sizes accurately
• Dealing with deliveries and stock rotation
• Section working; ensuring that the section is clean and tidy and appropriately set up for service
• Ability to follow instructions and spec sheets
• Adhering to all allergen control practices
• Basic pastry prep; scones, fillings, cakes

Join our team as a Guest Services Team Member at the Loch Ness Centre!

Join us as we walk guests through 500 million years of Loch Ness history. Our guests will be delving deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As a member of our guest services team, you will deliver outstanding experiences for our guests ensuring their time with us is a memorable one.   Using your vibrant personality, you will greet and host our guests giving them the warmest of welcomes and a reason to return.

As part of our guest experience you will deliver a short piece of scripted content to our guests. You should have experience of engaging with an audience, providing outstanding guest service and proficient use of till systems.

We are looking for team members with sparkle and passion, that are genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

In return, we will invest in your career. We offer:

Cash back on your medical costs
An additional day off for your birthday
Shopping discounts and much more…

Contract: Fixed term Seasonal contract available (April – 30th October).

Hours: You will be available to work 40 hours in our peak season and we will have between 20-30 hours of work available out of peak. Weekends & Bank Holidays included.

Salary:  £12.60 per hour

We look forward to reviewing your application!

Join our team as a Guest Services Team Member at the Loch Ness Centre!

Join us as we walk guests through 500 million years of Loch Ness history. Our guests will be delving deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As a member of our guest services team, you will deliver outstanding experiences for our guests ensuring their time with us is a memorable one. Using your vibrant personality, you will greet and host our guests giving them the warmest of welcomes and a reason to return.

As part of our guest experience you will deliver a short piece of scripted content to our guests. You should have experience of engaging with an audience, providing outstanding guest service and proficient use of till systems.

We are looking for team members with sparkle and passion, that are genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

In return, we will invest in your career. We offer:

Cash back on your medical costs
An additional day off for your birthday
Shopping discounts and much more…
Contract: Fixed term Seasonal contract available (April – 30th October).

Hours: You will be available to work 40 hours in our peak season and we will have between 20-30 hours of work available out of peak. Weekends & Bank Holidays included.

Salary: £12.60 per hour

A full Job Description can be downloaded from the Loch Ness Centre website

Hospitality Assistant
We are growing our hospitality team over the summer season, and have a range of hours and shifts available.
Full training will be provided, but experience in hospitality – cafe or housekeeping would be beneficial.

The hospitality assistant will support the running of the Visitors centre including – cafe, accommodation block, retail and visitor experience.
Accommodation: To provide a clean and safe environment for visitors to experience in all areas of the Rewilding Centre and Accommodation block.
Cafe: To be part of a small team of catering staff working in the kitchen and cafe, responsible for preparing and serving all meals as part of the Rewilding Centre experience.
Visitor Experience & Retail: Responsible for providing a warm welcome to all visitors to the Rewilding Centre. Processing retail sales and ensuring stock/displays are replenished as needed.

Please email, call or pop in for a chat and come and see the centre for yourself for more details, or visit our website to apply direct.

Full Time Food & Beverage Team Member at Lost Shore Surf Resort

About Us
Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

Canteen is Lost Shore’s restaurant & bar/café devised, designed and curated by Rogue Village alongside our F&B Manager on behalf of Lost Shore. It will comprise of three independently operated open kitchens, an in-house bar/café, an adjoining private/corporate event space and accompanying public event programme. A forward-thinking space that will celebrate the very best in Scotland’s independent restaurants, produce and wider cultural landscape. Canteen aims to become one of Scotland’s most dynamic foodie destinations that helps put Lost Shore firmly on the map.

What you will be doing:
– Lead the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR) in Edinburgh.
– Collaborate as an essential member of the F&B Front of House (FOH) and Events Teams.
– Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.
– Report to the F&B Manager while working closely with the F&B Team Leaders and alongside Rogue Village (RV).

Visitor Experience
Collaborate with F&B Manager & Team Leaders and Rogue Village to understand and exceed visitor expectations, ensure visitor satisfaction and recommendations, meet and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services on time and within budget.

Working as a Team
Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.

Ways of Working
Ensure adherence to LSSR’s Health and Safety policy, maintain updated training records, comply with Risk Assessments, operate within licence and permit parameters, foster a strong H&S culture, support the Duty Manager Team during incidents, and keep accurate records of all incidents within F&B and Events.

Qualifications, Skills and Experience
· A passion for hospitality.
· The drive to make a difference — we need a team member that wants to be part of a creative, innovative and market-leading hospitality venue.
· A flair for food & drink, you should be a passionate foodie with an eye for detail and experience of excellent customer service on either side of the apron!

Additional Information:
As a Food and Beverage Team Member you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Why join the Lost Shore Team?
· A front-row seat to the opening of Europe’s largest inland surf resort.
· Sunsets over the surf lake (because everyone need a moment to breathe).
· A team that knows how to have fun at work but equally understands the value of hard graft.
· A chance to put your stamp on Lost Shore’s legacy.
· On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more!

*Please note we will be interviewing for this role as the advert is live, we would encourage you to get your application in as early as possible to avoid disappointment*

As Kitchen Porter at The Macallan Estate, you will be responsible for all general cleaning duties, and operation of dishwashing and some kitchen machinery, to deliver an excellent service, in a timely manner, whilst ensuring back of house areas are clean and safety guidelines are observed. The Kitchen Porter is a key member of the kitchen team. This is a full time role- 37.5 hours per week.

Dishwashing: All dishes, ranging from pots and pans to cutlery, are to be either hand washed or loaded into the dishwasher then unloaded and put away.

Delivery Organisation: Responsible for receiving deliveries, ensuring they are correct, raising any issues with the head chef, then organising appropriately in the kitchen area.

Storage Management: Storage must be organised so that all ingredients are easily accessible. Maintain a hygienic working environment so that all hygiene regulations and company standards are adhered to.

Waste Removal: Responsible for emptying all bins and ensure that all waste is disposed of when required, throughout the day. Responsible for ensuring recycling procedures are followed.

Kitchen Support: If the kitchen is busy, some basic food preparation may be required. Also, support kitchen team with cleaning down all areas at the end of day.

PPE Compliance: Ensure correct PPE is in place and guidelines are adhered to. Observe COSHH guidelines when handling hazardous substances.

Equipment Maintenance: Deep cleans will be carried out on a weekly basis to ensure equipment is kept in the correct condition, as per kitchen guidelines.

Ensuring a Safe Environment: Cleanliness is directly related to a safe cooking environment; therefore, you will ensure a safe environment by effectively cleaning all cookware and cooking surfaces.

Experience of working in a kitchen environment is desirable but not essential.  You are reliable and committed to carrying out work to the highest of standards with good timekeeping. You have flexibility around shifts and available to work at weekends and in the evening.  You enjoy working as part of a team and have good communication skills.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Join The Macallan Estate’s esteemed culinary team as a Sous Chef and embark on an exciting professional journey. As a vital member of our culinary team, this role will collaborate closely with the Head Chef to curate exceptional dining experiences throughout The Macallan Estate including TimeSpirit. Our new permanent gastronomy experience TimeSpirit at The Macallan Estate opened in Autumn 2024, in partnership with the Michelin-starred Roca Brothers from El Celler de Can Roca, their first concept outside of Spain. It marks the next chapter in gastronomy for The Macallan Estate. The Sous Chef position will entail not only assisting in the creation of enticing, seasonal menus that reflect The Macallan brand ethos, but also in leading, motivating, and nurturing our kitchen team to consistently deliver 5-star service standards and the epitome of culinary excellence. The role will involve sourcing and serving the best local produce in line with the Visit Scotland Taste Our Best criteria.This is an opportunity to contribute to the culinary legacy of The Macallan Estate, where innovation, quality, and guest satisfaction are paramount.

Assist the Head Chef to lead, inspire and develop the kitchen team to achieve the highest standards of delivery and professionalism at all times.

Ensure the culinary experience is consistently presented as a 5-star establishment, always, maintaining a high standard of cleanliness and organisation in both customer and non-customer facing areas.

Continually develop the culinary experience at The Macallan Estate in line with The Macallan global strategy.

To monitor and maintain consistent food standards and quality at all times across The Macallan Estate.

In the Head Chef’s absence, be fully aware and communicate to the kitchen team the daily business needs by attending the daily brief, referring to the daily operation sheets, notice boards, diaries and rosters.

Attendance and contribution at weekly operational meetings to ensure full understanding of future business.

In the absence of the Head Chef, take accountability for the day to day running of the kitchen service.

Train and develop the kitchen team, keeping accurate training records.

To purchase locally sourced food and food related products using company approved suppliers and in line with the Taste Our Best criteria.

Ensuring full compliance of all food hygiene and health and safety regulations including HACCP, COSHH and all other distillery related due diligence and controls.

To be successful in this role you are an experienced Sous Chef within hospitality, having worked at a 5 star establishment. You are motivated, deliver effective communication and lead by example, with proven similar experience within a renowned hospitality establishment. Previous luxury experience is highly advantageous. You have the Ability to lead, manage, develop and train a team to deliver consistently high standards of culinary excellence. You have prior experience menu planning using locally sourced and seasonal produce.  You hold experience of stock control and managing budgets. You hold food hygiene certifications. You are an effective collaborator and enjoy working with key stakeholders in the business.  Experience with rotas and organising staffing requirements would be highly beneficial.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Senior Housekeeper – part time, permanent, position
Housekeepers – part time, permanent and temporary roles

Winton Castle is an exclusive use wedding and events venue near Edinburgh in East Lothian. Within Winton Estate, The Potting Shed is used for smaller groups and there are three large self-catering holiday properties. We provide the highest standard of service and want our guests’ expectations to be exceeded. We have housekeeping opportunities available where you can be a vital part of the team ensuring that this is consistently achieved.

These positions require great team players with the highest standards of cleanliness and an eye for detail.

High Life Highland is a dynamic and exciting Charity to work for with our purpose being to make life better for everyone, including our employees.

As a Senior Catering Assistant you will be supporting the running of the Coffee Shop, directing the team and delivering outstanding customer care.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

Duties will include supervision of front of house staff, directing individuals as required at each location within the food service area.

To maintain an efficient and practical table service including cleaning & clearing of tables as required.

Responsible for ensuring that all company and statutory policies and regulations regarding Hygiene, Health & Safety, Food Hygiene and HACCAP are complied with at all times including policies regarding COSHH, fire, security, alarms, energy conservation, recycling and terrorist activity.

To support catering assistants in carrying out stock control responsibilities and management of both food and beverage stock and following necessary replenishment processes.

To ensure the correct storage and labelling of food correctly in accordance with health and safety standards.

To ensure all catering assistants keep the cafe areas to the highest possible standard of hygiene.

To ensure that catering assistants are appropriately trained to service events.

To ensure all staff deliver their responsibilities to the highest standard of customer service.

35 hours per week , £25,242 – £25,935 pro rata. Based at North Coast Visitor Centre (Temporary for 6 Months).

Please visit the link for full job description & application.

What we do? With 1,000 acres of history, walks, wellness, shopping, food and adventure, all in a beautiful setting just a few miles from Edinburgh, Dalkeith Country Park is enjoyed and valued by locals and visitors from afar. Whether in search of adventure, play, thrills, food, shopping or restoration, we have something for all.

The role? An accomplished Chef de Partie who has a special flair for baking, you will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Combining your creativity with technical skill, you will ensure that food is prepared in line with food safety regulations, keeping work areas spotless and adhering to best practice in food storage and handling. Our offering consists of a 100-seat restaurant with an additional 80 outdoor covers.

The person? A hardworking chef who takes hygiene and cleanliness seriously, demonstrating a proactive approach to maintaining the highest standards in food preparation and kitchen safety. With an eye for detail and the ability to work effectively in a fast paced environment, you will have experience of managing one or more sections in a similar role. Candidates must have a valid Food Hygiene Certificate and an understanding of HACCP principles.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and more sociable hours to fit around your life. Colleagues enjoy a range of benefits including 6 weeks’ holiday, private health cover, gym and shopping discounts, cycle to work scheme, and wellbeing support and resources.

Interested? Please email a copy of your CV and covering letter to the Recruitment team at recruitment@buccleuch.com to apply.

The closing date for applications is 15 April.

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Amber Bar & Restaurant Whisky Advisor
ENTHUSIASTIC HOST, PASSIONATE ABOUT CREATING MEMORIES

Seeking a passionate and knowledgeable whisky advisor. You should be a clear and engaging communicator with positive attitude, presenting our five-star experience for every client. With experience working in a busy, demanding environment, you will be logical, level-headed, and highly organised. Tailor whisky recommendations from novice to expert to create a personalised experience for each guest. Additionally, you will be trustworthy and handle confidential information with care and sensitivity.

What about you?
A confident, outgoing host with a natural warm character
An engaging communicator overflowing with a warmth of spirit
An inquisitive, keen learner with a thirst for knowledge
A passionate and enthusiastic leader
A hardworking, flexible problem solver determined to raise the bar
A cheerful and outgoing host ready for a double measure of fun!

What will you be doing?
The role involves engaging with our diners in Amber Bar & Restaurant sharing knowledge of our vast selection of Scotch whisky. Make tailored recommendations based on budget, taste, and desire of our customers. Take the initiative to learn about whisky products and stay updated on new options. Process customer payments and tills. Monitor and order stock counts as necessary. Work with the wider Amber Bar & Restaurant and hospitality team representing SWE, Edinburgh, and Scotland with pride.

Contract Full-time, 40 hours per week
Hours Rota based, includes evenings and weekends
Salary £12.86 ph

You will be busy, working with our guests, SWE and Amber Bar & Restaurant team! Our friendly and supportive team will look after you and encourage you to reach your full potential through regular training and coaching.

What about us?
We are a team of friendly and passionate storytellers in a five-star visitor attraction. We exist to make the world fall in love with Scotch whisky! Why not have a look around our website, or to get a better feel for our team’s enthusiasm, expertise and personality, why not read our blog?
Our hospitality team work together to connect everyone- from absolute beginners to connoisseurs- with Scotch whisky.

Interested?
Do you think you’d bring something special to our team? Previous experience in a busy restaurant environment is essential. If this sounds like you, we’d love to hear from you! Send your application to jobs@scotchwhiskyexperience.co.uk and tell us why you’d love to join our team.

Contract Type: Permanent
Grade: FCLW
Salary: £23,783.40 per annum (pro-rata), £12.67 per hour (enhanced rates of £16.89 per hour for weekday evenings after 8pm and all hours on the weekend)
Hours: 19.75 hours per week
Location: Adam Smith Theatre, Kirkcaldy
Job Reference: ON000559

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
The Catering Assistant role supports the existing catering team at Adam Smith Theatre to provide exceptional customer service within the Spinning top Café and Bar and throughout other spaces at the venue. You’ll be preparing and serving our customers fresh local food and beverages, recording payments through epos till systems, and general cleaning duties. You will also support the venue to deliver food and drink service at all our events, film screenings, private and corporate hires.

The base working pattern is:
Weeks 1 & 3: Wed 09.30 – 14:30, Fri 09:30 – 17:30, Sat 09:30 – 17:30
Weeks 2 & 4: Wed 09:30 – 14:30, Fri 14:30 – 22:30, Sat 14:30 – 22:30

Due to the nature of events there is also scope to pick up additional hours.

You can view the full job spec on our current vacancies page on our website.

About You
This role will suit someone who enjoys working in customer service environments and interacting with the public in a café / bar setting.

You will ideally have similar experience in a catering and / or customer service environment. Previous experience and knowledge of working in bars and barista training is highly desirable, as is previous knowledge of health and safety requirements and an understanding of allergens in the food environment.

You will be a team player who will be energetic, with good literacy and numeracy skills, and a flexible ‘can do’ attitude. You’ll take pride in your working environment and provide a professional and courteous service to visitors.

How to Apply
If you would like to find out more information about this role before applying, please contact Tom Smith, Assistant Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 9am on Thursday 10th April 2025.

Interviews will take place week commencing 21st April 2025.

OnFife is an equal opportunities employer.

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