Hospitality and Catering

The Kitchen at Restoration Yard is a gorgeous restaurant in the stable yard area of Dalkeith Country Park, a beautiful 1,000-acre space owned by the Duke of Buccleuch. The team ensure that every guest receives a friendly welcome and the highest standard of service.

We are looking for enthusiastic individuals who want to help our passionate team to provide an exceptional service to our guests. We have the following exciting opportunities working in our busy and fast paced restaurant, coffee shop, larder and Fort Douglas cabin:

Food & Beverage Assistants

You will be responsible for a busy section of the restaurant, ensuring a professional and relaxed dining experience for our guests. You will be confident and able to work independently, with the ability to communicate effectively with the kitchen and management team.

Baristas

If you’re passionate about coffee and share our desire to provide a perfectly handcrafted quality beverage whilst ensuring high standards of cleanliness, we would love to hear from you.

• Do you have a friendly and welcoming attitude?
• Can you demonstrate a passion for customer service?
• Are you able to thrive in a fast-paced environment?

If you want to work in a fun environment with like-minded people, then please get in touch! As a daytime operation we offer sociable hours to fit around your other commitments, although weekend working is essential to cover our busiest times, and occasional evening cover will be needed for wedding and events. We have a variety of full-time and part-time shifts available depending on your availability.

Interested? Please email a copy of your CV and covering letter to our recruitment team at recruitment@buccleuch.com, indicating which role you are most interested in and what hours you are available to work.

The closing date for applications is 29 April.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Role Summary:
As a Chef de Partie at Conifox, you will be a key member of our kitchen team, responsible for the daily operations of food preparation and service of food to customers, activity centre café and social/corporate events.

We are looking for an enthusiastic, self-driven individual who will embrace opportunities to improve their skills and knowledge whenever possible.

Due to the nature of the business, we are closed on Mondays and Tuesdays with exception of school holidays. Shift rota is generally 4 to 5 shifts of 8-hours Wednesday to Sunday.

If you are looking to the future, then it is good to know that career progression prospects are excellent as a Chef de Partie. The role provides the opportunity to learn and develop specialist skills and knowledge while developing your craft with creativity and flair.

Main Duties and Responsibilities:
• Maintaining a clean and hygienic working environment whilst ensuring a product of high quality and presentation standards.
• Adhering to HACCAP principles at all times.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Assist to lead the kitchen in absence of the head chef and sous chef.
• To ensure that all deliveries are checked and put away promptly and correctly.
• Be pro-active at all times and use initiative, diplomacy, and discretion to solve any problems that may arise.

Qualifications and Skills:
• Excellent customer service skills, with the ability to work as part of a team within a public facing environment.
• Ability to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health, and safety.
• Possess great communication skills in order to be able to liaise with a wide range of team members and customers within your work environment.
• Flexible can-do attitude with an approachable and enthusiastic manner.
• Ability to remain calm in emergency situations and make balanced decisions.
• The ideal candidate will have experience of running their own section and working with high quality food in a premium environment. While some knowledge of seafood is preferred this is not essential as full training will be given.
• Ability to work under pressure whilst maintaining a positive attitude.
• Applicants must be over the age of 18.

Staff Benefits:
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects.
• Fantastic work life balance – site closes at 5pm
• 28 days annual leave (Pro-rata)
• Flexible working hours
• Discount children’s parties
• Free access to events
• Family tickets to the Adventure Park & Activity Centre
If you think this is a challenge you’d like to accept or find out more about then email us and we can give you more reasons to be part of the Conifox Family.

Glasgow Life is looking for Retail Assistants to join us on a full time (1 x 35 hours) and part time (1 x 12 and 1 x 20 hours), fixed term contracts up to 30th September 2024. As a Retail assistant you will be joining our in-demand Retail service team delivering an exceptional customer service and experience with the DEGAS exhibition shop at the Burrell Collection. Our city-wide contracts mean staff are flexible to work in any of our locations, however the primary location of this vacancy is the Burrell Collection. You will be part of a dedicated team which supports Glasgow Museums Retail.
More about our Museums teams
As a Retail Assistant you’ll be joining our Glasgow Life Museums team and Corporate Services team. From The Burrell Collection to Kelvingrove Art Gallery and Museum, our museums are free for everyone to access. Being part of the corporate services team too, you are part of a team who oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops. We’re committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website. https://www.glasgowlife.org.uk/museums
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Retail Assistant you’ll be an integral part of the team who thrive on and deliver exceptional customer service to all our museum visitors. Reporting to The Burrell Shop Manager and working alongside an established and award-winning team.
The candidate
If you’re interested in joining us as a Retail Assistant, you’ll need:
• Excellent customer service skills
• Previous retail experience
• Good communication skills and a strong team player
• The ability to multitask and handle the pressure of a busy day.
• Excellent numeracy skills
You can read the full person specification for this role under the ‘Job Attachments’ section.
Our city-wide contracts mean you will be flexible to work in any of our locations.
Retail Assistant roles available are:
Full-time 35 hour working 5 days, Monday – Friday 9.30am – 5.15pm
Part-time 20 hours working 5 days, Wednesday – Sunday 12pm – 4pm
Part-time 12 hours working weekends, Saturday 10am-5pm and Sunday 11am-5pm
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 21st April and interviews are provisionally scheduled for w/c 29th April

Benefits at Glasgow Life
• A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles).
• Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions.
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave.
• Cycle-to-work scheme
• Flexible retirement
• Family-friendly policies
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply.

MAIN DUTIES & RESPONSIBILITIES

Work within the team to deliver excellent customer service consistently and to deliver simple, fresh food (home made soup, scones and sandwiches) made to order to Legends high standards.

Assist with the team in ensuring the cleanliness of all sites and ensure attractive displays of stock are always in place

Work within the team to ensure that all attractions and any associated activities are operated in compliance with the current Health and Safety and Fire Safety legislation, guidelines and industry codes of practice

Work within the team to assist with the ordering of appropriate stock items, helping to ensure catering stock is properly rotated and stored, and a range of site appropriate stock items are available in the retail areas

Purpose of role

This is an exciting and varied role in the Food & Beverage team at Culloden Visitor Centre. Based in our Café, you’ll prepare food for a high-quality, sit-in café and grab-and-go takeaway menu, helping to generate the income that enables our charity to care for this world-renowned historical site.

You will ensure that visitors from across the globe have an enjoyable experience here through excellent service standards and menu availability. You will be responsible for the daily operation of the kitchen, and achieving targets through efficient, safe food production practices.

Key Responsibilities
• Deliver a high-quality food offer for our high and low season, relevant to our Culloden customers (visitors, events and functions) and Visit Scotland’s Taste our Best principles.

• Contribute to menu development, making creative, practical and cost-effective choices for food production and presentation.

• Ensure high standards of kitchen hygiene, cleanliness and tidiness, keeping up-to-date compliance documentation (HACCP, COSHH checklists and temperature sheets).

• Work alongside the management team to ensure all food and non food items are ordered, and stock is controlled to the highest standard

• Ensure food production adheres to allergen guidelines, in particular Natasha’s Law, and support the implementation of upcoming laws, e.g. displaying nutritional value & calorie counts.

• Minimise wastage and identify potential savings to achieve targets for cost of sales, gross profit and environmental sustainability.
• Ensure the upkeep and safety of equipment and utensils used within the catering outlets.

• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.

Performance indicators and targets
• Weekly, monthly and annual sales and cost of sales targets
• Food compliance standards and record-keeping
• Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback
• Staff satisfaction from staff surveys

Tools / equipment / systems
• Fully equipped commercial catering kitchen.
• Access to computer with training, and stock ordering systems.
• EPOS tills and chip and pin machines.

Buccleuch is a diverse and innovative business with a passion for sustainable land use in rural Britain. People are at the heart of Buccleuch, in particular, colleagues, tenants, customers and visitors. Our commercial enterprises, including leisure & hospitality, agriculture, forestry, energy, rural estates and commercial property, provide approximately 500 jobs in local communities.

In this new and varied role, you will be responsible for providing a quality catering offering across Queensberry Estate, whether it’s for our Drumlanrig Castle or Dabton House guests shoot lunches, corporate events or at our Castle tearoom and Larchwood cabin.

The successful candidate will develop menus in line with our vision and values with a focus on quality and provenance and have the ability to generate new and exciting ideas to develop our catering provision.

You will work closely with our gardens team to drive the development of our fresh produce provision and as a natural leader you will train and develop our catering team while overseeing food and hygiene control, HACCP and general kitchen management at multiple food outlets.

• Do you have the drive, creativity and passion to lead a variety of food outlets?
• Can you demonstrate confidence, professionalism and strong leadership skills?
• Are you well-organised and commercially focused?

At least two years of kitchen management experience at senior chef level in a quality dining establishment is essential. A driving licence and intermediate food hygiene certification are required for the role.

Interested? Please email your CV and covering letter to our recruitment team at recruitment@buccleuch.com and receive a full role description.

The closing date for applications is 24 April.

Please view our privacy policy at https://www.buccleuch.com/privacy-cookies/

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Assist the Head Chef with the development of the menu cycle / specification.
• In the absence of the Head Chef act as deputy – ordering stock, managing staff
• Contribute to food production as per the menu cycle / specification for all F&B outlets and event catering (corporate, hospitality, meetings etc)
• Maintain accurate and current legislation records: HACCP, COSHH checklists and temperature sheets.
• Ensure the highest standards of kitchen hygiene, cleanliness, tidiness and related schedules are adhered to.
• Use fresh produce and Ingredients whenever and wherever is possible and minimise wastage.
• Maintain a high standard of food presentation to the customer.
• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
• Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g., efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport.
• Help to reduce occurrences where Health or Safety of yourself and other employees may be put in jeopardy.
• Adherence to the COSHH Training provided and control of substances covered by COSHH.
• Involvement in the upkeep and maintenance of both the entire department site and, specifically, the F&B outlets.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• Intermediate Food Hygiene Certificate
• Preferably a recognised formal qualification in culinary arts

Essential
• Highly developed organisational skills, deployable in a multi-tasking environment.
• Ability to work as part of a team and the ability to foster and motivate a team.
• The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
• An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
• A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.