Hospitality and Catering

Our stylish café serves freshly prepared meals and refreshments made with locally-sourced ingredients including morning coffee, lunches and afternoon tea. The modern light interior offers commanding views over Abbotsford and the surrounding countryside providing the perfect place to get together with friends and family.

Working as part of the Ochiltree’s cafe team, you will serve customers to ensure an exceptional standard of service to all visitors.

We are looking for part-time and full-time candidates for this post.

Application Process
For more details of the role, please see the link below for the Waiting Staff job description.

To apply, either submit your CV or download and complete the Application form, sending it to vacancies@scottsabbotsford.co.uk.

Should you have any enquiries or questions about the position, please contact Alex Pate at vacancies@scottsabbotsford.co.uk.

Application deadline: open until suitable candidate hired

PLACE OF WORK

The GlenAllachie Distillery, Aberlour, Moray, AB38 9LR, Scotland

THE COMPANY

The GlenAllachie is one of Scotland’s few independently owned and managed Scotch whisky companies. Led by Billy Walker, who boasts an incredible 50-year tenure in the world of whisky, they strive to be industry leaders in both liquid quality and cask innovation. With ownership of The GlenAllachie single malt, Meikle Tòir Peated single malt, MacNair’s Lum Reek blended malt, MacNair’s Exploration Rum and White Heather blended Scotch brands, they have an impressive portfolio that is growing exponentially. The multi-award-winning brand home, based in Aberlour, is at the heart of the company. Winner of Visitor Attraction of the Year 2022, they are renowned for providing one of the best visitor experiences in the Speyside region, and with recent significant investment, they are looking to bring in the right person to continue to develop their brand home.

THE JOB

A fantastic opportunity has arisen with one of Scotland’s most revered independent Scotch Whisky producers for a Brand Home Manager based at our brand home in Speyside. This opportunity will allow you to work alongside some of the most exciting talent in the industry, with significant opportunities for personal and professional development.

THE ROLE

This role represents a wonderful opportunity for a dynamic and experienced professional to join the GlenAllachie team at their Speyside home in Aberlour. Reporting to the Marketing Director, this role will lead the entire operation at The GlenAllachie Distillery Visitor Centre, which includes tours, events, retail and bar activities. The person will require exceptional commercial acumen to lead and manage the people and activities successfully. The candidate will be responsible for developing and implementing the brand home strategy for the company.

ROLE DETAILS

Lead the visitor centre team in delivering exceptional, engaging and educational visitor experiences through tours, events, tastings and retail.
Develop and execute the strategic vision for the brand home, continually focussing on the growth of the visitor centre and driving towards enhanced experiences.
Develop new visitor experiences, seeking fresh and exciting ways to exceed customer expectations and needs while promoting the GlenAllachie brands.
Ensure strong management of the visitor centre shop and bar is in place, including stock management and overseeing all money-handling procedures.
Ensure daily operation is managed efficiently and delivered to consistently high standards.
Build and maintain excellent relationships with the Operations Director and the distillery/warehouse teams to ensure the smooth running of the Visitor Centre and that all health and safety standards are complied with.
Ensure the Visitor Centre operation is appropriately resourced for both public visitors and Trade/VIP visits.
Maintain responsibility for the quality of the overall visitor experience.
Manage the tour booking system (Checkfront) and all tour enquiries, including trade/VIP visits.
Manage the till system (EPOS), which will include regular reporting, stock management and product review.
Leading the recruitment, induction, and ongoing training of team members. Includes annual reviews, training and development and ensuring support in place to deliver a consistent and exceptional customer experience.
Understand, lead, and comply with safety, quality and sustainability legislation.
Lead by example by actively delivering all experiences within the business, from hosting guided tours to serving in the bar and shop.
Working alongside the marketing team to plan and execute any events held within the visitor centre, including managing the distillery events for the Spirit of Speyside Festival.
Manage monthly, quarterly and annual reporting to ensure the visitor centre growth strategy is effective and adjust as necessary to ensure continued increased profits.
Support where necessary at brand events and whisky shows.
KEY SKILLS

Experience in effectively leading the operational management within a business, ideally for a visitor/tourist attraction.
Exceptional leadership and people management skills.
Excellent customer care skills in providing and sustaining world-class customer service.
Ability to deliver creative and engaging experiences for a wide range of customers.
Management experience in an operational leadership capacity, including experience with annualised hour contracts, flexible workforces, and managing multi-faceted, vibrant and dynamic teams and individuals.
The ability to provide innovative and creative ideas to continually enhance the visitor experience.
Strong problem-solving skills.
Ability to multitask and prioritise a range of work streams in a fast-paced environment.
A collaborative approach and ability to work closely with multiple stakeholders across different parts of the business.
QUALIFICATIONS & EXPERIENCE

2-3 years’ experience in leading a team in a management capacity.
Experience in presenting to a wide range of audiences.
Current Driving License.
Good knowledge of Microsoft Word, Excel and PowerPoint.
Previous experience within the hospitality, retail and/or tourism sector is desirable.
Personal Licence holder (desirable but not essential as training will be provided).
PAY RANGE

£35,000 – £45,000 per annum, depending on experience

The Kitchen at Restoration Yard is a gorgeous restaurant in the stable yard area of Dalkeith Country Park, a beautiful 1,000-acre space owned by the Duke of Buccleuch. The team ensure that every guest receives a friendly welcome and the highest standard of service.

We are looking for enthusiastic individuals who want to help our passionate team to provide an exceptional service to our guests. We have the following exciting opportunities working in our busy and fast paced restaurant, coffee shop, larder and Fort Douglas cabin:

Food & Beverage Assistants
You will be responsible for a busy section of the restaurant, ensuring a professional and relaxed dining experience for our guests. You will be confident and able to work independently, with the ability to communicate effectively with the kitchen and management team.

Baristas
If you’re passionate about coffee and share our desire to provide a perfectly handcrafted quality beverage whilst ensuring high standards of cleanliness, we would love to hear from you.

• Do you have a friendly and welcoming attitude?
• Can you demonstrate a passion for customer service?
• Are you able to thrive in a fast-paced environment?

If you want to work in a fun environment with like-minded people, then please get in touch! As a daytime operation we offer sociable hours to fit around your other commitments, although weekend working is essential to cover our busiest times. We have a variety of full-time and part-time shifts available depending on your availability.

To apply send a copy of your CV and covering letter to our recruitment team at recruitment@buccleuch.com indicating which role you are most interested in and what hours you are available to work.

The closing date for applications is 31 October.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

This is a rare opportunity to join our small professional team producing award-winning world class gourmet chocolates – this position is suited to a kind, dedicated, patient assistant who will help wherever required while developing skills necessary to become an artisan chocolatier.

WHAT WE’RE LOOKING FOR

The ideal candidate:

– has a continuous attitude of learning;

– has a sharp eye for detail and is also content with repetitive tasks in a production kitchen;

– works efficiently under pressure in an organized way;

– follows directions and recipes precisely;

– appreciates the difference between standard and gourmet chocolate;

– values genuine friendships and contributes to a positive team culture;

– communicates fluently and clearly with team mates and the Master Chocolatier;

– can support others closely as well as work independently with responsibility.

A passion for gourmet food is vital together with a willingness to work to the standards required by the Highland Chocolatier brand. Personal qualities are more important than experience as full training will be given.

BENEFITS OF WORKING HERE

Permanent, full-time, year-round work, with excellent pay.

Being surrounded by a kind and supportive team.

Training to world class standards.

Usual working hours 9 to 5.30 Monday to Friday.

Applicants must live within 30 minutes travelling distance of PH9 0PL.

Please send your CV with contact details for 2 referees and a handwritten covering letter to Master Chocolatier Iain Burnett. Tel. 01887 840775 chocolatier@highlandchocolatier.com

The role

To prepare, cook or bake (role depending) all food for RZSS Highland Wildlife Park food outlets that deliver the highest standards of produce which not only exceeds our visitor expectations in flavour, substance and presentation, but is also in support of RZSS vision and mission.

Some of the things you’ll do:

Working with direction from the Catering Coordinator, prepare all raw food in line with hygiene legislation, minimising all food wastage through effective production. This can involve either cooking the day’s menu options or baking.
Ensure all food presented is of the highest quality, making sure of dietary requirements.
Assist with the set-up of the kitchen on a day to day basis.
Contribute to an effective ordering and stock control procedures by having an accurate knowledge of stock and informing Catering Coordinator when stocks are low.
Take responsibility for delivery and return processes, reconciliation, discrepancies and ensuring all stock is safely stored and easily accessible in line with Health & Safety guidelines.
Actively be involved in improving storage and stock and stock control systems, suggesting improvements in the overall layout and organisation.
Contribute to menu development and the analysis of food quantity and quality.
What we’re looking for:

You’ll be qualified to SVQ Level 2 or equivalent qualification or relevant experience preferable
Have a good understanding of legislative requirements regarding food preparation and delivery.
Can demonstrate high level of catering competence.
What you’ll get in return:

37.5hr working week (5 out of 7 days)
34 days annual leave (pro rata)
Free staff transport (from Inverness and local area)
Discount in both retail/catering
Opportunity to observe the work of our animal keepers first hand
Free admission to Edinburgh Zoo and other BIAZA listed UK zoos
Free admission to other local attractions (ASVA listed)
Additional benefits for permanent staff including employer contributory pension scheme access to a healthcare plan and supplemented Highlife Membership
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits
Please see the role profile for further information on what the role involves and essential/desirable criteria.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Chef de Partie to assist in all kitchen and catering operations throughout GSC, to ensure customer satisfaction in our food and beverage services. This will involve preparing, cooking and presenting food for the café, coffee shop and corporate events at GSC according to Food Hygiene and Health and Safety Standards.

We are looking for someone who will display passion for food and for quality produce. A friendly, professional and hardworking attitude is important to us as is a genuine enthusiasm for GSC with commitment to our vision, mission and values.

If this sounds like you then we would love you to get in touch!

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Food & Beverage Supervisor to join the GSC team. You will be responsible for the daily supervision, development and operation within all of Glasgow Science Centre’s catering outlets including the Café, Coffee Shop and during Corporate Events.

You will support and deliver the induction and on the job training of our Food & Beverage Assistants, assisting in their development in order to ensure 5-star customer service delivery. You will be responsible for the day to day implementation of cash, tills and banking processes and procedures, and will manage and implement appropriate stock control systems and re-ordering procedures.

You will have previous experience in a supervisory role and a proven ability to deliver high quality customer service, along with experience of till operation and cash handling, and strong interpersonal and communication skills. You will have passion for excellence and creativity in both catering and customer service, and will be flexible to work evenings, weekends and holidays as required.

If this sounds like you then we would love you to get in touch!