Hospitality and Catering

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
This role is primarily a catering role however the VSA role also covers admissions, membership & retail. This role is on a rota basis and the expectation of a normal working week will include weekend working (both days).

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To provide a consistently high standard of visitor care at all times
• Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner;
• Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act;
• Welcoming International visitors and aiding with specific needs.
• Welcoming groups in an efficient and warm manner
• Answering visitors’ queries about the site, education facilities and the local area;
• Providing information about the site, its history, contents, offers and merchandise;
• Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

JOB PURPOSE

As a member of Culloden Battlefield’s Catering team, you will be working in a fast-paced and dynamic environment serving a large range of international and local guests. You will work as part of a larger, multi-department team to ensure an unforgettable visitor experience every time. This includes Abertarff House, Hugh Miller’s Cottage and Culloden Battlefield.

This role is key to the visitor experience; your role is to put smiles on faces and ensure our visitors have an amazing visit.

Contract Type: Permanent
Salary: £10.90ph and £14.53 after 8pm & weekends
Grade: FCLW
Hours:  25 Hours Per Week
Location: Lochgelly Centre
Job Reference: ON000444

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. 

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

We have a new and exciting opportunity for a Catering Assistant to join the team at Lochgelly Centre. The role includes preparing and serving food and beverages, recording payments and general cleaning duties within a busy café environment.

The full job description can be viewed on our current vacancies page on our website.

In return we offer:

Competitive salary package   • Full uniform   • Generous annual leave allowance   • Company sick pay scheme • Workplace pension scheme • Fantastic career development opportunities • overtime opportunities

How to Apply

If you would like to find out more information about this role before applying, you can contact Andy Gernon, Catering Operations Manager for an informal chat. Contact details are on our website on the vacancy page.

When you’re ready to apply, please complete an application form and return this with a completed equal opportunities form to HR.FCT@onfife.com. The application pack can downloaded on our current vacancies page on our website

The closing date for applications is 12noon on Thursday 21 September.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant. 

We are looking for a Cook to join our Catering team. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality, and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.
The Cook supports the preparation of the food on the menu for our daily service and occasional events.

Principal responsibilities

The main responsibilities of the Cook are:
i. Check the quality of ingredients and prepare these to use in cooking (chopping and
peeling vegetables, cutting meat, preparing salads etc.).
ii. Learn and become familiar with the cooking process, equipment and appliances used
to make each of our dishes.
iii. Ensure great presentation of our food, by dressing dishes before they are served.
iv. Cook dishes under the supervision of the Catering Manager or the Chef and develop
sufficient competence to provide cover during staff absences/holiday cover.
v. Ensure that all dishes for a single order are ready for serving at the same time and
co-ordinate effectively with the café serving team.
vi. Take responsibility for maintaining and cleaning the kitchen area/equipment
ensuring that all appropriate standards are met.
vii. Ensure all food and other items are stored properly.
viii. Monitor stock levels and advise the Catering Manager or Chef of any orders that need to be placed.
ix. Ensure that all duties are undertaken in compliance with health and safety, food
standards and hygiene regulations and practices, as well as our internal procedures.
x. Carry out any other reasonable duty which is within the competence of the post.

Essential skills and experience
• Organised with an ability to work effectively in what can be a fast-paced, high-volume
business at peak times.
• A team player – adaptable and flexible.
• A confident communicator.
• An appropriate means of transport to get to the Centre (between 0830 and 1800).

Desirable skills and experience
• A willingness to learn on the job and/or to work towards an SQV cooking certificate.
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability principles.

Our values
Our values underpin everything we do. We take pride in bringing these to life in all that we do. We are:
• PASSIONATE about Scotland’s coastal and marine environment.
• INSPIRE others to explore and care for Scotland’s coastal and marine
environment.
• INNOVATE with the approaches we use to engage with people.
• COLLABORATE with local and national partners to convey the importance of
Scotland’s marine environment.
• INFORMED about the current health of Scotland’s marine wildlife and habitats
and the actions required to protect it.
• TRUSTWORTHY providing reliable information and acting with integrity and
without bias.

Performance: To be measured against clearly defined measurable and challenging goals.

We are recruiting for our flagship Dundreggan Rewilding Centre in the beautiful Scottish Highlands. Some of these posts will be full-time or part-time, with no split shifts. We are looking for friendly, happy and welcoming staff to work in our cafe and hospitality areas.

We are a supportive, fun and positive team. Training will be provided, but experience within cafe, kitchen or hospitality environments would be useful.

Starting salary: £10.90 per hour
Start date: As soon as possible
Hours: Part-time and full-time available
Deadline for application: Ongoing recruitment

Please send a completed application form and personal details form to jobs@treesforlife.org.uk. You will be contacted if you are shortlisted for an interview. Please note that CV’s will not be accepted. Contact jobs@treesforlife.org.uk for any queries.

For an application form, please visit https://treesforlife.org.uk/about-us/work-with-us/

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Kitchen Assistant to assist in the morning preparation of food and sandwiches for our coffee shop and café.

You will have previous experience of handling food in a professional kitchen environment, and will have strong communication and teamwork skills. A friendly, professional and hardworking attitude is important to us as is a genuine enthusiasm for GSC with commitment to our vision, mission and values.

If this sounds like you then we would love you to get in touch!

Salary Range: £10.90 per hour , contract: part time (approx.10 hrs) weekend contracts; varied hours

Dundee Science Centre is currently looking for outgoing and flexible individuals to come and join the team!

This rewarding role enables you to enhance the visitor experience we offer as well as be influential in our visitor services and catering provision. You will be a champion for exceptional Customer Service and facilitate an exciting and memorable experience throughout the visitor journey. You will be a confident engaging communicator who proactively welcomes our visitors. You will be a hardworking, analytical person with a natural ability to work as part of a team.

Your role will predominantly be public facing and based in either Café Create or Reception. You will welcome all visitors and colleagues with a friendly and bubbly attitude to the Centre and endeavour to provide an enjoyable experience to all. You will be an excellent communicator and an effective collaborator that can multi-task. You will have a passion for creating and providing high quality refreshments, including various hot beverages.

The successful candidate will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation.

The post holder will be expected to work flexibly within the Dundee Science Centre team, reporting daily to the Visitor Experience Lead on duty that day and line managed by a VEL.

This post is available on a part-time basis with varied hours offered. Hours of work will be flexible depending on the availability of the individual; and will predominantly involve shifts over the weekend with occasional evening work.

To apply for the post please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications should be sent FAO Rosemary to the address supplied.

Applications to be submitted by 1.00pm on Thursday 31st August 2023. Short listed candidates will be invited to interview on 6th September; no alternative dates are available so if you are not able to attend, please do not apply.

Contract Type: Permanent
Working Hours: 15 hours per week (2.30pm – 10.30pm, Fridays and Saturdays)
Hourly Rate: £10.90 per hour, £14.53 for weekend shifts and evenings after 8pm
Job Grade: FCLW
Work Location: Adam Smith Theatre
Job Reference No: ON000442

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a vast range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious charity, we are built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have a fantastic opportunity for a part-time Catering Assistant to join the team at our newly refurbished Adam Smith Theatre. This position is for 15 hours per week, 2.30pm – 10.30pm on Fridays and Saturdays.

The role includes preparing and serving of fresh local food and beverages, recording payments through epos till systems, and general cleaning duties within our newly refurbished cafe and bar environments.

You should have the desire and skills to provide an excellent customer experience, with similar experience in a catering environment and the ability to be flexible with working patterns. Bar experience would also be desirable.

You can view the full job and person spec on our current vacancies page on our website.

In return we offer:
Competitive salary package • Company uniform • Generous annual leave allowance
Company sick pay scheme • Workplace pension scheme • Fantastic career development opportunities • Overtime opportunities

How to Apply
If you would like to find out more information about this role before applying, you can contact Ayesha Nickson, Venue Manager. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please download and complete our application form and return this along with a completed equal opportunities form to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 9am on Thursday 7th September.

Interviews are anticipated to take place week commencing 11th September.