Hospitality and Catering

We are recruiting for our flagship Dundreggan Rewilding Centre in the beautiful Scottish Highlands. Some of these posts will be full-time or part-time, with no split shifts. We are looking for friendly, happy and welcoming staff to work in our cafe and hospitality areas.

We are a supportive, fun and positive team. Training will be provided, but experience within cafe, kitchen or hospitality environments would be useful.

Starting salary: £10.90 per hour
Start date: As soon as possible
Hours: Part-time and full-time available
Deadline for application: Ongoing recruitment

Please send a completed application form and personal details form to jobs@treesforlife.org.uk. You will be contacted if you are shortlisted for an interview. Please note that CV’s will not be accepted. Contact jobs@treesforlife.org.uk for any queries.

For an application form, please visit https://treesforlife.org.uk/about-us/work-with-us/

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Kitchen Assistant to assist in the morning preparation of food and sandwiches for our coffee shop and café.

You will have previous experience of handling food in a professional kitchen environment, and will have strong communication and teamwork skills. A friendly, professional and hardworking attitude is important to us as is a genuine enthusiasm for GSC with commitment to our vision, mission and values.

If this sounds like you then we would love you to get in touch!

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Chef de Partie to assist in all kitchen and catering operations throughout GSC, to ensure customer satisfaction in our food and beverage services. This will involve preparing, cooking and presenting food for the café, coffee shop and corporate events at GSC according to Food Hygiene and Health and Safety Standards.

We are looking for someone who will display passion for food and for quality produce. A friendly, professional and hardworking attitude is important to us as is a genuine enthusiasm for GSC with commitment to our vision, mission and values.

If this sounds like you then we would love you to get in touch!

Conifox:
Conifox is a family-owned business in Kirkliston. We operate a large fun-filled outdoor Adventure Park and a newly completed brilliant indoor Activity Centre. Our Adventure Park opened in 2015 and offers a great outdoor space for the whole family to enjoy, with crazy foot-golf, bounce pillow, sandpits, go-carting, picnic benches, BBQs, and a whole lot more.

The Activity Centre is huge and has a large fun-filled soft-play centre which includes a toddler area, a role-play toddler town, and a multi-level soft-play frame. The Activity Centre also incorporates 3 bright and beautiful birthday party rooms, a purpose built function suite, balcony, and a 400 seater café.

The Fetching Fox gastro pub offers a fantastic menu from producers all over Scotland. From juicy steaks from Castle Game Scotland in Linlithgow to hand dived Orkney scallops you’ll die for. Perfect with some local beers and spirits and an array of jaw dropping cocktails with our own added foxy twist.

Throughout the year Conifox produces four large scale events: Easter, Fox Fest, Halloween, and Christmas with over 20,000 visitors expected at the 2022 Christmas Experience. Our events are designed for the whole family and offer a truly immersive experience.

Role Summary:
As a member of the Conifox Hospitality Team, you will be responsible for working as part of a team in the delivery of the daily operations of food and drink service to customers within the activity centre café and social/corporate events.

You will assist in ensuring every customer has an excellent dining experience. You’ll perform a vital role on the front line of our exciting family friendly business, ensuring that our customers have an enjoyable, positive, and safe experience whilst eating, drinking, and socialising with us.

Main Duties and Responsibilities:
• Providing a first class customer service at all times.
• To ensure that the front of house areas are clean, tidy, and attractive during
opening times.
• Ensure stock levels are correct and adhered to.
• To ensure that all deliveries are checked and put away promptly and correctly
• To ensure waste is kept to a minimum during beverage production
• Be pro-active at all times and have a can-do attitude.

Qualifications and Skills:
• Excellent customer service skills, with the ability to work as part of a team within a
public facing environment
• Ability to comply with legislation and follow all rules and regulation laid down in
the staff handbook and along with our policies and procedures.
• Possess excellent communication skills in order to be able to liaise with team
members and customers.
• Flexible can-do attitude with an approachable and enthusiastic manner
• Must be available to work over weekends and school holidays.
• Ability to work under pressure whilst maintaining a positive attitude
• Applicants must be over the age of 16.

For further information or to apply please forward your CV to: mark@conifox.co.uk

Salary Range: £10.90 per hour , contract: part time (approx.10 hrs) weekend contracts; varied hours

Dundee Science Centre is currently looking for outgoing and flexible individuals to come and join the team!

This rewarding role enables you to enhance the visitor experience we offer as well as be influential in our visitor services and catering provision. You will be a champion for exceptional Customer Service and facilitate an exciting and memorable experience throughout the visitor journey. You will be a confident engaging communicator who proactively welcomes our visitors. You will be a hardworking, analytical person with a natural ability to work as part of a team.

Your role will predominantly be public facing and based in either Café Create or Reception. You will welcome all visitors and colleagues with a friendly and bubbly attitude to the Centre and endeavour to provide an enjoyable experience to all. You will be an excellent communicator and an effective collaborator that can multi-task. You will have a passion for creating and providing high quality refreshments, including various hot beverages.

The successful candidate will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation.

The post holder will be expected to work flexibly within the Dundee Science Centre team, reporting daily to the Visitor Experience Lead on duty that day and line managed by a VEL.

This post is available on a part-time basis with varied hours offered. Hours of work will be flexible depending on the availability of the individual; and will predominantly involve shifts over the weekend with occasional evening work.

To apply for the post please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications should be sent FAO Rosemary to the address supplied.

Applications to be submitted by 1.00pm on Thursday 31st August 2023. Short listed candidates will be invited to interview on 6th September; no alternative dates are available so if you are not able to attend, please do not apply.

Contract Type: Permanent
Working Hours: 15 hours per week (2.30pm – 10.30pm, Fridays and Saturdays)
Hourly Rate: £10.90 per hour, £14.53 for weekend shifts and evenings after 8pm
Job Grade: FCLW
Work Location: Adam Smith Theatre
Job Reference No: ON000442

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a vast range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious charity, we are built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have a fantastic opportunity for a part-time Catering Assistant to join the team at our newly refurbished Adam Smith Theatre. This position is for 15 hours per week, 2.30pm – 10.30pm on Fridays and Saturdays.

The role includes preparing and serving of fresh local food and beverages, recording payments through epos till systems, and general cleaning duties within our newly refurbished cafe and bar environments.

You should have the desire and skills to provide an excellent customer experience, with similar experience in a catering environment and the ability to be flexible with working patterns. Bar experience would also be desirable.

You can view the full job and person spec on our current vacancies page on our website.

In return we offer:
Competitive salary package • Company uniform • Generous annual leave allowance
Company sick pay scheme • Workplace pension scheme • Fantastic career development opportunities • Overtime opportunities

How to Apply
If you would like to find out more information about this role before applying, you can contact Ayesha Nickson, Venue Manager. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please download and complete our application form and return this along with a completed equal opportunities form to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 9am on Thursday 7th September.

Interviews are anticipated to take place week commencing 11th September.

Cairngorm Mountain Scotland is a year-round tourist attraction offering outdoor adventure sports with cafes, bars, shops and a funicular railway to enjoy spectacular mountain views!

We are currently recruiting for new team members to join our Food & Beverage and Retail Teams to help us keep our cafes and shops clean and welcoming for visitors.

This role would suit you if you have:
– good people skills: to offer customer service and work well within a team
– high standards of reliability, cleanliness, initiative and personal hygiene
– previous food and beverage service (barista, waitressing, alcohol) and/or cash handling/till experience preferred, but not essential as full training given.

In return for your hard work, we value our staff and offer:
– Pay rates above the Real Living Wage! Our entry level roles start from £11.25phr for adults 18+ years old, £9.90 for 17-year-olds and £7 phr for 16-year-olds.
– Daytime working only between 8am and 5pm
– Full-time or part-time hours, on a permanent or temporary contact to suit you!
– Employer’s pension scheme provided by Scottish Widows
– Quality uniform and work wear is provided
– A great and unique staff perks package; including a free year-round activities pass for the mountain, heavily discounted staff food, drink and retail onsite, onsite parking (or lift-share), quality workwear, plus staff discounts at local businesses & free entry to local tourist attractions (through ASVA membership)
– To top it all off, your new workplace will be in a unique setting and conservation area, with spectacular views overlooking the Cairngorms National Park!

So, if you love the Highlands and ‘the great outdoors’, and are looking for a new job in the Hospitality or Leisure industry – please hit Apply Now to get in touch!

Please note: applicants must have the Right-to-Work in the UK (i.e. a valid work visa) and be able to reliably commute to Aviemore town centre.

JOB PURPOSE

This is a fantastic opportunity to work as part of our leadership team at the iconic Glenfinnan Monument and its Visitor Centre, which attracts hundreds of thousands of people from across the globe every year.

You will be responsible for the day-to-day catering operations at our popular Viaduct View and Monument View takeaway cafes. You will deliver our quality standards and performance targets, ensuring we offer customers a fantastic Food & Beverage experience.
You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision.
As a charity, every penny we raise goes back into the National Trust for Scotland’s conservation work, caring for this special place. You will lead by example to produce an enticing Food & Beverage menu, to recommend and upsell our range, and to promote complementary income-streams like retail, memberships and donations. You’ll help answer visitors’ questions about things to do here and share your enthusiasm for Glenfinnan’s stories, the work we do and what their money is funding.

Our Visitor Experience team members are the first point of contact for visitors. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.

Principal responsibilities
We are looking for an enthusiastic person who is motivated to provide an excellent offer in our café, leads by example on customer care and professionally handles customer compliments and complaints. The individual will be a team player and, as part of our visitor experience management structure, will need to undertake the tasks of the designated Centre Duty Manager on a rota basis.

i. Provide a warm and friendly welcome to our customers ensuring that they have a
good customer experience and that our approach is inclusive towards everyone.
ii. Support the Catering Manager in running the Seabird Café and kitchen to deliver a
varied menu that meets our sustainability (local, sustainable sources) and quality
(taste, presentation, value) of products we serve in the café.
iii. Undertake specific duties assigned by the Catering Manager including rota
preparation, stock ordering and receipt, checking equipment is operational and daily
cash/payment reconciliation.
iv. Work safely, observing all Health & Safety policies and procedures and the hygiene
standards required from our catering system.
v. Supervise café and kitchen staff ensuring that they understand their duties and are
supported to carry these out effectively day to day. Support recruitment and training
needs.
vi. Assist with the preparation of food in the kitchen, when required.
vii. Ensure all caterings areas are checked and are fully operational, cleaned and meet
required hygiene standards.
viii. Undertake the activities required of our Centre Duty Manager on a rota basis which
includes opening up/closing down the Centre, daily safety checks and ensuring the
visitor experience team is deployed across teams to meet the customer demands
across the day.
ix. Efficiently handle customer compliments and complaints.
x. Be willing to learn about our wider charitable activities and talk to customers about
these, including promoting the benefits of our visiting our paid experience and
membership.
xi. Carry out any other reasonable duty which is within the competence of the post,
when directed by the Catering or Duty Manager to assist.

Essential skills and experience
• Consistent delivery of a high-quality visitor experience, with a customer-focused
attitude.
• A confident communicator – verbal and written.
• Organised with an ability to take the initiative, prioritise your work and supervise
others.
• A team player – adaptable and flexible to a varied working environment and able to
handle customer compliments and complaints.
• An ability to work under pressure at peak times.
• An appropriate means of transport to get the Centre across the working week between
0830 and 1800 and occasional evening events.

Desirable skills and experience
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability.

Our values
Our values underpin everything we do. We take pride in bringing these to life in all that we do. We are:
• PASSIONATE about Scotland’s coastal and marine environment.
• INSPIRE others to explore and care for Scotland’s coastal and marine
environment.
• INNOVATE with the approaches we use to engage with people.
• COLLABORATE with local and national partners to convey the importance of
Scotland’s marine environment.
• INFORMED about the current health of Scotland’s marine wildlife and habitats
and the actions required to protect it.
• TRUSTWORTHY providing reliable information and acting with integrity and
without bias.

Performance: To be measured against clearly defined measurable and challenging goals.

Our café has one of the best views in the town! Because of this, we welcome hundreds
of people a week to our café and you’ll have a vitally important role to play. You’ll help
the catering team to deliver high quality service and you’ll work hard to ensure that our
visitors have a fantastic experience.

You will provide a warm welcome and must have a helpful attitude. You’ll quickly
develop an understanding of all our products and ingredients and be able to promote
the café’s special offers. Alongside other team members, staff keep the café clean, up to
our five-star standard, as well as serving customers quickly, efficiently and promoting
our Charity while doing so.

Principal duties
• To serve food efficiently from our kitchen, always ensuring friendly customer
interaction.
• Be knowledgeable about the products and special offers available.
• Follow the opening and closing procedures.
• Ensure all counters and displays are always clean and fully stocked.
• Ensure all equipment is fully operational.
• Ensure Seabird Café facilities are clean and of a high quality at all times including
tables, chairs, highchairs, and condiments.
• To keep the dishwashing area working smoothly.
• To assist in the acceptance of stock deliveries and storage.
• To process all till transactions accurately.
• To assist with cashing-up procedures to ensure daily takings are handled
securely.
• Observe all Health & Safety/ Environmental policies and procedures.
• To take an interest in and promote the work of our Charity, including our
Discovery Experience, Gift Shop, Events, and membership to customers.
• Carry out any other relevant duty as directed by the line manager that is within
the competence of the post holder.

Skills and experience
• A customer-focused attitude.
• Ability to achieve excellent results under pressure.
• Consistent delivery of a high-quality visitor experience.
• The ability to work on your own initiative and as part of a team.
• Proficient verbal and written communication skills.
• Basic maths skills.
• Attention to detail.
• Ability to prioritise your work.

Desirable skills
• An interest in Scotland’s marine and coastal environment
• An awareness of and alignment with environmental sustainability principles and practice.
Our values
Our values underpin everything we do. We take pride in bringing these to life in all that we do. We are:

• PASSIONATE about Scotland’s coastal and marine environment.
• INSPIRE others to explore and care for Scotland’s coastal and marine
environment.
• INNOVATE with the approaches we use to engage with people.
• COLLABORATE with local and national partners to convey the importance of
Scotland’s marine environment.
• INFORMED about the current health of Scotland’s marine wildlife and habitats
and the actions required to protect it.
• TRUSTWORTHY providing reliable information and acting with integrity and
without bias.

Performance: To be measured against clearly defined measurable and challenging goals.

We are looking for enthusiastic, motivated and talented customer focused individuals to join our team at Castle Fraser.

Castle Fraser is a fabulous place for tourists and locals to soak up the atmosphere of old Scotland. Staff should be passionate about delivering outstanding customer experiences to our visitors and guests and able to maximise opportunities to generate income. Furthermore, we’re looking for team workers who are also able to use their own initiative and are driven to make a difference.
This role is about creating a 5 star visitor experience and providing outstanding customer service.

Historic Scone Palace is a 5-star rated visitor attraction welcoming visitors from all over the world. If you enjoy meeting people and ensuring they receive the very best visitor experience we would love to hear from you.

We are seeking Catering & Retail Assistants. Applicants should be enthusiastic and outgoing for our front of house roles. You will be working as part of a fast-paced, tight-knit team and previous experience of customer service is preferred.
Skills to include: interest in working and engaging with the public, good communication, flexibility and the ability to work well within a team. A positive and helpful attitude is essential as is the ability to extend a genuine warm welcome to our visitors.

We offer flexible shift patterns and staff discounts and complimentary refreshments while on shift.

If you would like to become part of the friendly Scone Palace team please submit your CV and covering letter to hr@scone-palace.co.uk or call 01738 552300 for more details.