Hospitality and Catering

Additional Job Description
Bartender

Glenkinchie Visitors Centre

Permanent – Full-time

About Us

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value

This is a chance to be involved in a daring and truly one-of-a-kind team where our aim is to build remarkable and unforgettable experiences across each and every one of our venues across Scotland. Johnnie Walker Princes Street will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a phenomenal career in the process.

We offer fantastic benefits for joining our bar team. Not only would you receive a competitive salary, but you will be entitled to gratuity, private medical, company shares, great pension programme, discount off hundreds of retailers, gym discounts and much more!

Feel inspired? Then this may be the opportunity for you.

About the Role

As a Bartender you will be passionate about drinks culture and be one of the best mixologists in the business. There will be strong collaboration with Diageo Brand Ambassadors as well as being a great teammate.

You’ll provide an outstanding customer experience by engaging and exciting our visitors with your skill, knowledge and personality, implementing innovation around our overall portfolio with a focus on our brands. Ensuring that every visitor has an unforgettable experience, you will work with a customer first attitude and build specific experiences and drinks tailoring service to meet the needs of the customer.

You will generate advocacy for the brand, by delivering incredible guest experiences in a high-end service environment being able to surprise them with your mixology and skills behind the bar as well as supporting the team with smooth operations.

You will be innovative, creative and want to set trends within the drinks space.

About You

To be successful, you’ll bring creativity and have top bartending experience and an extensive knowledge of spirits, particularly whisky, and cocktails. Working with visitors, staff you’ll have strong interpersonal and communication skills and be passionate about crafting an unforgettable experience for everyone who visits our Visitor Centre.

You’ll have experience crafting innovative cocktail menus in accordance with customer trends, in order to be a true brand ambassador for Diageo and crafting unforgettable experience for our customers.

You will be a great teammate as you will collaboratively work with the operations, retail, experience teams along with our Brand Ambassadors. This will involve strong interpersonal and communication skills to ensure that through teamwork our customers experience unforgettable experiences.

In return, not only do we offer a great reward & benefits package, we’ll also provide you with excellent training and career development opportunities, setting you up for a fantastic career at Diageo.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Create a future worth celebrating with us!

Are you enthusiastic about food & ‘Taste our Best’ representing Scotlands leading food & beverage businesses?

Do you have creative flair, not only in the kitchen, but in developing a program of events in our tearoom that compliment our core visitor experience?

Have you an eye for detail and a passion for providing excellent customer service?

Pitmedden Garden welcomes over 30,000 visitors each year and a visit to The Garden Tearoom at Pitmedden Garden is popular with locals and tourists alike.

We focus on providing a classic tearoom experience, with guests relaxing in the sumptuous surroundings of Pitmedden House, overlooking the historic gardens, with outdoor seating also available during the warmer months.

Our menu includes favorites such as seasonal soups, specialty scones and also our signature afternoon tea.

During the autumn and winter when garden is closed, the tearoom becomes the perfect backdrop for a variety of workshops, food experiences and social gatherings.

Are you tired of anti-social hours and long shifts? At Restoration Yard we have the perfect opportunity in our daytime operation for a Commis Chef who wants to achieve a better work-life balance. You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat beautiful restaurant with an additional 80 outdoor covers.

This is a fantastic opportunity for someone who has a passion for food, is a team player and understands the importance of hygiene. You will support the kitchen brigade in preparing food and maintaining the highest standards of cleanliness. In addition to our normal daytime operation, you will cater for weddings and other events, producing high quality food. Candidates should demonstrate relevant experience and the ability to work effectively in a busy kitchen.

Why work for us?
While regular weekend working and the occasional evening for weddings and events is required, as a primarily daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks; The Coffee Bar; as well as various other food outlets which are open throughout the year.

Interested? Please send us a copy of your CV and covering letter to the recruitment team at recruitment@buccleuch.com.

The closing date for applications is 22 December.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

£22,880 – £23,920 plus tips and excellent benefits

Are you tired of anti-social hours and long shifts? At Restoration Yard we have the perfect opportunity in our daytime operation for a Commis Chef who wants to achieve a better work-life balance. You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat beautiful restaurant with an additional 80 outdoor covers.

This is a fantastic opportunity for someone who has a passion for food, is a team player and understands the importance of hygiene. You will support the kitchen brigade in preparing food and maintaining the highest standards of hygiene. In addition to our normal daytime operation, you will cater for weddings and other events, producing quality food to a high standard. Candidates should demonstrate relevant experience and the ability to work effectively in a busy kitchen.

Why work for us?
While regular weekend working and the occasional evening for weddings and events is required, as a primarily daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks; The Coffee Bar; as well as various other food outlets which are open throughout the year.

Interested? Please click on ‘Apply now’ to send a copy of your CV to our recruitment team.

The closing date for applications is 4 December.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Up to £10.50 per hour depending on experience

The Kitchen at Restoration Yard is a gorgeous restaurant in the stable yard area of Dalkeith Country Park, a beautiful 1,000-acre space owned by the Duke of Buccleuch. The team ensure that every guest receives a friendly welcome and the highest standard of service.

We are looking for enthusiastic individuals who want to help our passionate team to provide an exceptional service to our guests. We have the following exciting opportunities working in our busy and fast paced restaurant, coffee shop, larder and Fort Douglas cabin:

Food & Beverage Assistants
You will be responsible for a busy section of the restaurant, ensuring a professional and relaxed dining experience for our guests. You will be confident and able to work independently, with the ability to communicate effectively with the kitchen and management team.

Baristas
If you’re passionate about coffee and share our desire to provide a perfectly handcrafted quality beverage whilst ensuring high standards of cleanliness, we would love to hear from you.

• Do you have a friendly and welcoming attitude?
• Can you demonstrate a passion for customer service?
• Are you able to thrive in a fast-paced environment?

If you want to work in a fun environment with like-minded people, then please get in touch! As a daytime operation we offer sociable hours to fit around your other commitments, although weekend working is essential to cover our busiest times. We have a variety of full-time and part-time shifts available depending on your availability.

To apply, please email your CV and a covering letter to our recruitment team at recruitment@buccleuch.com

The closing date for applications is 4 December.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Job Title: Catering Manager

Location: Abbotsford, Melrose

Reporting to: Commercial Manager

Status: 35 hours per week – 5 days over 7 days (plus additional hours as agreed). The post holder will be expected to work flexibly within the opening hours of the operation which includes weekend working and occasional evening work.

Salary: £15.38/hour (pro rata f/t £27,991 – Grade 5, spine point 13)

Employee Benefits  

 

Pension contributions matched up to 4% of salary.  

   

Free parking – enjoy free family walks any time at Abbotsford.  

 

Staff discounts in our shop, café, and public events.  

Context

Abbotsford was designed and built by Sir Walter Scott as both his home and the location for his extensive collection of books and historical memorabilia, and was first opened to the public in 1833, five months after his death. After the death of his last descendent in residence, Dame Jean Maxwell-Scott, in 2004, The Abbotsford Trust was created to preserve, protect, and promote not only the house, but also the life and works of Sir Walter. Abbotsford is considered to be one of the most important heritage sites in Scotland.

The Visitor Centre welcomes some 94,000 people through its doors every year, the majority of whom will come to the café during their visit. Open 10am to 5pm in high season, and 10am to 4pm in low season, Ochiltree’s Café and its outdoor Horsebox serve tourists, coach groups, local residents and dog walkers of all ages year-round. The café at Abbotsford came in-house in 2023, having previously been contracted out to a management company. Catering services for private events and the 5 star luxury self catering Hope Scott Wing is provided by external caterers, who on occasion may require limited use of kitchen facilities.

Job Purpose

Responsible for achieving the commercial and service objectives for catering at Abbotsford

Responsible for achieving financial targets monitored via key performance indicators including total sales, gross profit on sales, and full cost management in all areas

The management of all functions of the café catering operation at Abbotsford including management of staff, resources, business development, customer satisfaction and quality standards

Scope and Accountability

The Catering Manager reports directly to the Commercial Manager and is responsible for achieving the objectives of the catering plan. They are responsible for the following resources:

Annual turnover in the region of £400,000 with a target profit to be agreed annually

All purchasing and staff costs

All catering staff; kitchens and front of house

All catering health and safety, and food hygiene requirements

Key Responsibilities

Lead on overall food strategy for the operation; menu development and innovation in all food offers with the support of the Kitchen Lead and the Commercial Manager

Ensure seasonality in menus and a variety of choice for the range of customers at Ochiltrees

Develop and monitor supply chain to ensure excellent quality and consistency of products, following best practice and systems in purchasing

Monitor food cost, control food waste and manage discrepancies in gross profit achievement

Support the kitchen to ensure all food is presented for service in a timely manner

Ensure staff are briefed about menus, allergens, and other relevant information

Develop menus as required for private hires, events, and any other F&B requirements

Ensure that services are delivered with a customer focused ethos

Support kitchen team to develop cost controls and standard recipes

People Management – Responsibilities

Develop training and development plan for catering staff and monitor delivery and completion of individual training plans

Build and maintain good working relationships with colleagues within the wider organisation

Creates a working atmosphere which motivates and encourages all members of staff to perform to the best of their abilities

Systems and Processes – Responsibilities

Set, work to, and be able to evaluate budgets for sales performance, monitoring turnover and costs and responding quickly to variances in performance, implementing corrective action where necessary

Manage the day-to-day administration of the operation ensuring systems compliance; development of Standard Operating Procedures to support this

Lead on food safety with the support of the Kitchen Lead in line with current legislation; ensure completion of daily and other due diligence requirements

Oversee catering Health and Safety requirements, in accordance with risk assessments and in line with current legislation

Oversee kitchen and front of house maintenance requirements

Ensure daily and weekly cleaning duties are undertaken and due diligence paperwork completed

Responsible for the control of stock rotation and wastage

Ensure regular review of supply chain and prices into unit

Comply with, and ensure compliance with, all Abbotsford policies and procedures

Ensure services meet Health and Safety standards established by Abbotsford

Other Responsibilities

Contribute to the wider Abbotsford marketing strategy and development of marketing initiatives including a catering-specific marketing plan and associated collateral

Monitoring the effectiveness of catering marketing activity and responding accordingly, demonstrating a full understanding of the customer base

This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of Abbotsford

Person Specification

Knowledge and Experience

Essential

Food safety qualification level 3 (intermediate)

Management experience in a customer focussed hospitality/cafe environment (at least 2 years)

Experience of managing operational catering functions of quality, process, ordering, stock-control etc

Experience in menu planning and design

Experience of managing budgets and financial procedures

Experience of staff management including appraisals, training, and development

Desirable

Formal management/catering qualification

Formal training to assist in delivery of staff training e.g., “Train the Trainer”

Experience in mobilising a new hospitality business

Skills and Abilities

Essential

Ability to motivate others and to manage conflict effectively

Ability to respond positively to a pressurised environment and adopt a positive approach to problem solving; making contingency plans as needed

Excellent written and verbal communication skills including reporting skills

IT skills including Excel and Word

Personal Qualities

Commitment to the Abbotsford Trust’s mission, vision and values

Commitment to Equality and Diversity and understanding of how they may apply within own role and customer relations

Ability to work weekends, bank holidays and occasional evenings as required

Please apply by sending a CV and covering letter to vacancies@scottsabbotsford.co.uk

Maryhill Burgh Halls Trust has recently invested in the redevelopment of the café space. We aim to provide a flagship café within the Halls building that offers employment and training in a vibrant working environment and provides healthy, well-prepared and good quality food for all of our customers.

Purpose of Post:

The management of all functions of the café operation at Maryhill Burgh Halls including management of staff, resources, business development, good food, quality standards and supporting the ethos of exceptional employment opportunities for local people.

We are looking for a dynamic experienced Cafe Manager to help deliver the successful running of the operation. We seek someone with strong catering management experience, food production skills, commercial attitude and behaviours, great customer service skills and experience of working within a vibrant, creative environment. They will also have a strong value base that promotes training and development. Experience of working with volunteers and people with training needs will be advantageous.

The key elements of the role are:

• Food preparation and planning responsibilities
• Resource management – people, product and other resources
• Systems and processes – responsibilities for development and ongoing management
• Development of event catering opportunities
• Development of food elements of community engagement programmes

To view the full job description and person specification and to apply please visit Maryhill Burgh Halls Trust’s website.

Maryhill Burgh Halls Trust
Maryhill Burgh Halls Trust (MBHT) was established in 2004 as a registered charity in North West Glasgow to save the Victorian Burgh Halls from demolition and bring the Halls back into community use. MBHT raised over £9 million to regenerate the building and it reopened in 2012 as a multipurpose space including an event venue, office spaces to let and local heritage site including a museum and exhibition space and collection of artefacts. Heritage has been at the heart of the Trust’s aims and activities from the beginning of the Burgh Halls’ regeneration project. MBHT continues to look for ways to engage and involve the local community to promote local culture, arts and heritage and highlight the excellent community facility of the historic Burgh Halls. 2024 will be an exciting year for the Trust with development of a new business plan, community engagement following our consultations and the further development of our café along with our programme of exhibitions, collaboration, workshops, talks and tours as well as our participation in a number of festivals.

Email: recruitment@mbht.org.uk or Tel: 0141 948 0700 for more information.

This is a rare opportunity to join our small team as an Assistant Chocolatier producing award-winning world-class chocolates. This permanent full-time year-round position is suited to a kind, dedicated, patient assistant who will help wherever required while developing skills necessary to become an artisan chocolatier. Personal qualities are more important than experience as full training will be given. Long term commitment is required.

The ideal candidate enjoys excellence, fine detail, continuous learning, and is content with repetitive tasks in a production kitchen. You will work efficiently under pressure, value genuine friendships and be a clear communicator.

Benefits and pay are excellent, work is Monday-Friday 9-5.30
and surrounded by a kind and supportive team.

See Indeed for full details or email Master Chocolatier Iain Burnett at chocolatier@highlandchocolatier.com Tel.01887 840775
Grandtully, between Aberfeldy & Pitlochry PH9 0PL

The Fruitmarket is looking for a Chef

We’re looking for an experienced chef to work within a small, experienced brigade to ensure smooth running of the café kitchen. The kitchen’s ethos is making things from scratch and working with fresh, seasonable produce and a regularly changing menu. The continuing success of the café is a vital part of the Fruitmarket’s public-facing offer as we expand our activity, including catered events. The Fruitmarket’s café is popular with our exhibition audiences, busy commuters, local residents, and tourists alike. Our core opening hours are 9am–6pm.

Application Process
For an informal discussion about the role please contact Martin Collins, Head Chef chef@fruitmarket.co.uk. 
 
Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.  
 
Please complete the equalities monitoring information and submit a CV. 
 
Your CV should be maximum 2 pages and demonstrate that you have the required skills for the post.

The application should be emailed to  jobs@fruitmarket.co.uk with Chef as the email subject heading. 

We will contact shortlisted candidates directly.
Application deadline: Wednesday November 1st, end of day.

Are you enthusiastic about food & ‘Taste our Best’ representing Scotlands leading food & beverage businesses?

Do you have creative flair, not only in the kitchen, but in developing a program of events in our tearoom that compliment our core visitor experience?

Have you an eye for detail and a passion for providing excellent customer service?

Pitmedden Garden welcomes over 30,000 visitors each year and a visit to The Garden Tearoom at Pitmedden Garden is popular with locals and tourists alike.

We focus on providing a classic tearoom experience, with guests relaxing in the sumptuous surroundings of Pitmedden House, overlooking the historic gardens, with outdoor seating also available during the warmer months.

Our menu includes favorites such as seasonal soups, specialty scones and also our signature afternoon tea.

During the autumn and winter when garden is closed, the tearoom becomes the perfect backdrop for a variety of workshops, food experiences and social gatherings.

Are you enthusiastic about food & ‘Taste our Best’ representing Scotlands leading food & beverage businesses?

Do you have creative flair, not only in the kitchen, but in developing a program of events in our tearoom that compliment our core visitor experience?

Have you an eye for detail and a passion for providing excellent customer service?

Castle Fraser welcomes over 45,000 visitors each year and a visit to the Castle Tearoom is popular with locals and tourists alike.

We focus on providing a welcoming tearoom experience, with guests relaxing in the vaulted room, soaked in history and formed part of the kitchen of the Castle.

Our guests can enjoy our menu includes favorites such as seasonal soups, specialty drinks and home baking.

Castle Fraser is home to a variety of large-scale family focused events, including Halloween trails, Archeology weekends and the food & beverage department are key to supporting these and maximising income opportunities and customer experience.