Hospitality and Catering

Conifox:

Conifox is a family-owned business in Kirkliston. We operate a large outdoor Adventure Park and a newly completed indoor Activity Centre. Our Adventure Park opened in 2015 and offers a great outdoor space for the whole family to enjoy, with crazy foot-golf, bounce pillow, sandpits, go-carting, picnic benches, BBQs, and a whole lot more.

The Activity Centre is huge and has a large fun-filled soft-play centre which includes a toddler area, a role-play toddler town, and a multi-level soft-play frame. The Activity Centre also incorporates 3 bright and beautiful birthday party rooms, a purpose built function suite, balcony, and a 400 seater café.

The Fetching Fox gastro pub offers a fantastic menu from producers all over Scotland. From juicy steaks from Castle Game Scotland in Linlithgow to hand dived Orkney scallops you’ll die for. Perfect with some local beers and spirits and an array of jaw dropping cocktails with our own added foxy twist.

Role Summary:

As the Hospitality Supervisor at Conifox, you will be responsible for the everything that happens which involves food and drink service within the Fetching Fox, Activity Centre, and social and corporate events. It will be your responsibility to oversee each individual’s guest dining experience, ensuring quality control, staff management, health and safety regulations, inventory and most important providing outstanding customer service.

You will be the face of hospitality at Conifox, in our exciting family friendly business, making sure every guest has an enjoyable, memorable, and safe experience whilst eating, drinking, and socialising with us.

Main Duties and Responsibilities:

• Be the face of hospitality operations, leading my example and providing five-star
customer service.
• Responsible for ensuing all areas and clean, tidy, attractive, and presentable during
business hours.
• Maintain accurate stock levels along with stock rotation.
• Assist the Hospitality Manager in staff training and development.
• Management of deliveries ensuring they are checked and stored correctly.
• Ensure all food hygiene regulations are adhered to at all times.
• Ensure your team consistently deliver a high standard of guest service.
• Delegate tasks and effectively manage team members in a manner that motivates
and drives productivity.
• Be pro-active at all times and use initiative, diplomacy, and discretion to solve
problems that may arise.

Qualifications and Experience:
• Outstanding customer service skills, with the ability to lead and work as part of a
team with a public facing environment.
• A proven track record at managing staff in a hospitality environment.
• Be a people-person with excellent communication skills with the ability converse
with team members and customer.
• Be a target driven individual with a passions to grow the business.
• Working knowledge of Health and Safety legislation in a hospitality environment.
• Ability to work under pressure whilst maintaining a positive a can-do attitude.
• Possess a high level of attention to detail.
• Possess a food hygiene certificate.
• You must be flexible as this role will require evening, weekend, and Bank Holiday
working.

The Kitchen at Restoration Yard is a gorgeous restaurant in the stable yard area of Dalkeith Country Park, set in a beautiful 1,000-acre country estate.

In this supervisory role you’ll help create a friendly, welcoming atmosphere to exceed guest expectations, ensuring the highest standards of cleanliness, safety and compliance with licensing law/cash handling procedures. As The Kitchen, together with the stunning historic Orangerie and backdrop of the Park, is a popular venue for weddings and events, the successful candidate will assist with running evening functions.

• Do you want to work for a mostly daytime hospitality operation and enjoy a healthier work-life balance?
• Are you an experienced supervisor who can support and motivate others in the team?
• Are you hardworking, friendly and professional?

If you’ve got the drive to continue developing your career in hospitality, are passionate about customer service and want to work in a fun environment with like-minded people, we want to hear from you! As a daytime operation we offer sociable hours to fit around your other commitments – weekend working is essential to cover our busiest times.

Interested? Please email the recruitment team at recruitment@buccleuch.com with you CV and covering letter.

The closing date for applications is 26 April.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Are you tired of anti-social hours? At Restoration Yard we have an opportunity in our daytime operation for a Chef de Partie who wants to achieve a better work-life balance.

You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat restaurant with an additional 80 outdoor covers.

As an experienced Chef de Partie with the ability to manage one or more sections, you will support the team in the day to day running of the kitchen, maintaining cleanliness standards and ensuring that our dishes exceed customers’ expectations.

Why work for us?
While regular weekend working and the occasional evening for weddings & events is required, as a primarily daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks, as well as various other food outlets which are open throughout the year.

Interested? Please apply by emailing a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 7 April.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Conifox

Conifox is a family-owned business situated on the outskirts of Kirkliston. We operate a large outdoor Adventure Park and a newly completed indoor Activity Centre. Our Adventure Park opened in 2015 and offers a great space for families to enjoy, with picnic benches, BBQ, and lots of fun activities to explore, from crazy foot-golf to go-carts, bouncing pillow to sandpit. There is something for everyone to experience. The Activity Centre boasts a large adventure play frame, a toddler play frame, a toddler role-play town, 3 party rooms, a 200-capacity function suite and a 400-seater café selling the best freshly prepared food.

There are facilities for large-scale events, which can cater for up to 4000 visitors. Complete with this £2million investment, Conifox is set to become a destination venue for events and recreational activities both locally and across Scotland.

As a Conifox Team Member, you’ll perform a vital role on the front line of our exciting family friendly business, ensuring that our customers have an enjoyable, positive, and safe experience whilst visiting our facilities.

Role Summary

As a hospitality supervisor at Conifox, you will be responsible for the daily operations of food and drink service to customers within the restaurant, activity centre café and social/corporate events. You will oversee all the issues pertaining to a customer’s dining experience, such as quality control, staff management, inventory, health and safety regulations and customer service. You’ll perform a vital role on the front line of our exciting family friendly business, ensuring that our customers have an enjoyable, positive, and safe experience whilst eating, drinking, and socialising with us.

Duties and Responsibilities:

Be a key member of the hospitality team and deliver top-class customer service consistently.
To ensure that the front of house areas are clean, tidy, and attractive during opening times.
Ensure stock levels are correct and adhered to.
To ensure that all deliveries are checked and put away promptly and correctly
To ensure waste is kept to a minimum during beverage production
Be pro-active at all times and use initiative, to solve any problems that may arise.

Qualifications and Skills

Excellent customer service skills, with the ability to work as part of a team within a public facing environment
Ability to comply with legislation and follow all rules and regulation laid down in the staff handbook and our policies and procedures.
Be a great communicator and have the skill to liaise with a wide range of team members and customers.
Flexible can-do attitude with an approachable and enthusiastic manner.
Ability to remain calm during peak times and ensure excellent customer service is delivered.
Ability to work under pressure whilst maintaining a positive attitude
Applicants must be over the age of 16.

About Dynamic Earth
Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime – the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.
Requirements of the Corporate Hospitality Supervisor Work with the Conference & Banqueting Manager to ensure that all corporate hospitality events (weddings, conferences, business meetings, dinners) operate to 5 star standards. Lead events, delegate and supervise waiting staff to deliver excellent corporate hospitality service.

Hours:
• You will normally work 4 or 5 days out of 7 each week (depending on the time of year/trading pattern).
• Normal hours will range from 30.0 – 37.5 per week (depending on the time of year/trading pattern).
• Minimum Contracted Hours is 30 hours per week, however, the normal hours have been detailed above.
• Weekend and evening work will be required.
Responsibilities
• Ensure that a high standard of customer care is maintained at all times and that the corporate waiters are continually assessed for social skill
• Setup, run and close down corporate bars and corporate events.
• Carry out & lead set up shifts for events to a high standard following the specifications of the client
• As well as running day time conferences and meetings, the supervisor will also be responsible for certain areas during weddings or dinners such as bars, supervising Front of House or Back of House operations.
• Assist with the training and development of new staff members as determined by the Food and Beverage Manager
• Accepting duty management responsibilities as determined by the Food and Beverage Manager Provide ad-hoc cover for the Café Supervisor/Manager and undertake general food and beverage assistant duties as required

Qualifications/Experience
• A warm, friendly ‘can-do’ attitude is essential, as well as the ability to communicate effectively
• Previous experience in a similar role – waiting and bar supervisory work during large conference and banqueting events is advantageous
• The ability to work under pressure and to tight deadlines
• Food hygiene certificate along with a completed Alcohol Awareness course would be advantageous.
• Please note evening and weekend work is required

Benefits
• Complimentary entry to Dynamic Earth
• Free staff car-parking
• 25% Discount in the Natural Selection Gift Shop
• Subsidised meals from the Food Chain Café
• Free entry to ASVA member Visitor attractions
• Unlimited Gym Membership at MacDonald Holyrood Hotel
• Staff Canteen (complimentary tea, coffee)
• Staff Excellence Award – High street vouchers
• Matched company pension contribution of up to 5%
• Confidential advice-line through Health Assured
• Generous uniform allowance entitlement* (Subject to conditions)

Please send your CV & Cover Letter to ian.cole@dynamicearth.co.uk setting out why you think you are the best person for this job.