Hospitality and Catering

2022 was a phenomenal year for our charity and its parks as we launched a new Royal Zoological Society of Scotland (RZSS) strategy pledging to reverse the decline of at least 50 species by 2030.

At our Highland Wildlife Park, we saw our polar bear cub (Brodie) take his first steps outside, welcomed the arrival of three snow leopard cubs, continued our fantastic work on the saving the critically endangered pine hoverfly and had a very successful first breed season of our Scottish Wildcats with 22 kittens being born… and that’s just in one year!

If you would like to get involved, come and work on the wild side and help protect, value and love nature.

Part-Time/Fixed Term – This role is fixed term to 31/10/2023 and the working hours are 30 hours per week.

The role

To coordinate the day-to-day catering operations to deliver first-class visitor experience and that your team and visitors enjoy a safe and happy environment; whilst generating income to exceed agreed targets in support of RZSS vision and mission.

Some of the things you’ll do:

Working with direction from the Catering Coordinators, provide day-to-day supervision of the Catering team.
Develop and maintain a supportive and dynamic first-class sales and service culture amongst the team -focusing on delivering high standards of service and food presentation in accordance with Cook safe regulations.

Ensure the Café areas are presented to the highest standards (displays, seating areas, signage), fully stocked and equipment is cleaned, maintained and serviced on a regular basis and report to the Coordinator any maintenance issues.

Support Visitor Experience Assistants with visitor complaints and act a route of escalation to deal with refunds in a professional manner and referring customer to your line manager if complaint cannot be resolved.

Working alongside the back of house team to ensure the smooth running of the cafe and outdoor catering areas as one united team.
What we’re looking for:

Starting pro-rated salary of £18,094 per annum (based on 30 hours per week)
Good achievement at Higher grade level (including English & Mathematics) or equivalent qualifications or experience.
Trained/certificate in Cooksafe and has ability/qualification to train others
Good understanding and use of electronic cash systems.
Significant experience of leading a team in a customer service environment

Please see the role profile for further information on what the role involves and essential/desirable criteria.

2022 was a phenomenal year for our charity and its parks as we launched a new Royal Zoological Society of Scotland (RZSS) strategy pledging to reverse the decline of at least 50 species by 2030.

At our Highland Wildlife Park, we saw our polar bear cub (Brodie) take his first steps outside, welcomed the arrival of three snow leopard cubs, continued our fantastic work on the saving the critically endangered pine hoverfly and had a very successful first breed season of our Scottish Wildcats with 22 kittens being born… and that’s just in one year!

If you would like to get involved, come and work on the wild side and help protect, value and love nature.

Fixed term – This is a fixed term role until 31 October 2023.

Hours – We are looking for between 15 – 37.5 hours per week. There is some flexibility in the number of hours per week and this would be discussed at interview.

To prepare, cook or bake (role depending) all food for RZSS Highland Wildlife Park food outlets that deliver the highest standards of produce which not only exceeds our visitor expectations in flavour, substance and presentation, but is also in support of RZSS vision and mission.

Some of the things you’ll do:

Working with direction from the Catering Coordinator, prepare all raw food in line with hygiene legislation, minimising all food wastage through effective production. This can involve either cooking the day’s menu options or baking.
Ensure all food presented is of the highest quality, making sure of dietary requirements.
Assist with the set-up of the kitchen on a day to day basis.
Contribute to an effective ordering and stock control procedures by having an accurate knowledge of stock and informing Catering Coordinator when stocks are low.
Take responsibility for delivery and return processes, reconciliation, discrepancies and ensuring all stock is safely stored and easily accessible in line with Health & Safety guidelines.
Actively be involved in improving storage and stock and stock control systems, suggesting improvements in the overall layout and organisation.
Contribute to menu development and the analysis of food quantity and quality.

What we’re looking for:

You’ll be qualified to SVQ Level 2 or equivalent qualification or relevant experience preferable
Have a good understanding of legislative requirements regarding food preparation and delivery.
Can demonstrate high level of catering competence.
What you’ll get in return:

Competitive salary / hourly rates
Friendly and fun working environment
Free staff transport (from Inverness and local area)
Discount in both retail/catering
Opportunity to observe the work of our animal keepers first hand
Free admission to Edinburgh Zoo and other BIAZA listed UK zoos
Free admission to other local attractions (ASVA listed)
Full training provided
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for Food and Beverage Assistant’s to join the Food and Beverage team to deliver friendly and helpful customer service within all catering outlets at Glasgow Science Centre (GSC), during Corporate Events and working flexibly between the different areas as necessary.

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

www.glasgowsciencecentre.org/current-vacancies

We are an equal opportunities employer and welcome applications from people of all backgrounds.

Are you tired of anti-social hours? At Restoration Yard we have an opportunity in our daytime operation for a Kitchen Porter to join our busy kitchen team.

As Kitchen Porter you will assist the chefs in maintaining a safe and hygienic working environment. Heavy duty cleaning and lifting tasks are a key part of the role. Candidates should have the ability to use an industrial dishwasher and chemical cleaning products. Some light food preparation may also be involved.

Why work for us?
While regular weekend working is required, as a primarily daytime operation, we offer sociable hours to fit around your life. We care about our people and their wellbeing.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks, as well as various other food outlets which are open throughout the year.

Hours will vary but will usually be around 20 to 30 per week and will include weekends.

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 6 March.

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Contract Type: Permanent
Working Hours: Annualised hours – Average of 26 hours per week
Hourly Rate: £11.55
Work Location: St Andrews Museum
Job Reference No: ON000412

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a vast range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious charity, we are built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role

We are looking for a permanent leader for our newly refurbished community café in St Andrews, someone who is a real foodie and enjoys working with the public, providing excellent customer service naturally. This is the perfect opportunity for an individual with the right drive and passion who is interested in developing both their catering and leadership skills, and their knowledge in a senior role, whilst being part of a larger team.

You can view the full job and person spec on our current vacancies page.

The Person
You should have the desire and skills to provide an excellent customer experience for our updated offering. Having similar experience in a catering environment and the ability to cook, manage orders for the café and plan rotas for the catering, be proactive and have great organisation skills and be able lead a small team is essential. There will be statutory paperwork that requires completing daily, plus you’ll need to prepare banking, finalise end of day tasks and log the cafe’s performance. The role will include regular weekend working and the opportunity to support our other venues as required. In return we offer a fantastic package which includes unsociable working enhancement payments, pension package and a competitive hourly rate.

How to Apply
If you’re looking for a new challenge in your career and you’re ready to apply for the role, please complete an application form and return this along with a completed Equal Opportunities Form to the HR team. The application pack can be downloaded from our current vacancies page.

We are an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

We would encourage early applications as we are expecting high levels of applications and will close the vacancy when a suitable candidate is identified.

Contract Type: Permanent
Working Hours: 11 hours per week including Saturday working
Hourly Rate: £14.53 for weekend shifts, £10.90 for all other hours
Work Location: St Andrews Museum
Job Reference No: ON000413

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a vast range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious charity, we are built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

Requirements

The role includes preparing and serving of fresh local food and beverages, recording payments through epos till systems, and general cleaning duties within our newly refurbished cafe environment.

You should have the desire and skills to provide an excellent customer experience. Have similar experience in a catering environment and the ability to be flexible with working patterns. The role will include some Saturday working as part of a weekly schedule.

You can view the full job and person spec on our current vacancies page on our website.

In return we offer:
Competitive salary package Full uniform Generous annual leave allowance
Company sick pay scheme Workplace pension scheme Fantastic career development opportunities Overtime opportunities

How to Apply
If you’re looking for a new challenge in your career or would just like to supplement your existing job, you can apply for the role by completing an application form and returning this along with a completed Equal Opportunities Form to the HR team. The application pack can be downloaded from our website.

We are an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

If you’re selected for interview, we’ll be in touch quickly to arrange this.