Hospitality and Catering

Contract Type: Permanent
Salary: £22,018 – £24,309
Grade: FC05
Hours:  32.5 Hours Per Week
Location: Lochgelly Centre
Job Reference: ON000378

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

Requirements

We are looking for a permanent leader for our busy community café, someone who is a real foodie and enjoys working with the public, providing excellent customer service naturally. This is the perfect opportunity for an individual with the right drive and passion who is interested in developing both their catering, bar and hospitality skills, and their knowledge in a senior role, whilst being part of a larger team. With a thriving community theatre on site, you’ll be preparing and managing stocks in preparation of the bars for our shows. 

You can view the full job description on our current opportunities page.

The Individual

You should have the desire and skills to provide an excellent customer experience for our updated offering. Having similar experience in a catering environment and the ability to cook, manage orders for the café and bars, plan rotas for the catering, bars and events, be proactive and have great organisation skills and be able lead a small team is essential. There will be statutory paperwork that requires completing daily, plus you’ll need to prepare banking, finalise end of day tasks and log the cafe’s performance. The role will include regular weekend / evening working, and supporting our other venues as required. In return we offer a fantastic package which includes unsociable working enhancement payments, pension package and a competitive hourly rate.

How to Apply

If you’re looking for a new challenge in your career, and ready to apply for the role, please complete an Application Form and return this along with our Equal Opportunities Form to the Recruitment Team. The full application pack can be downloaded from our vacancies page on our website.
Please note we are not accepting CV’s for this role.

We are an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

We would encourage early applications as we are expecting high levels of applications and will close the vacancy when a suitable candidate is identified.

JOB PURPOSE
To provide operational coordination and supervision of catering, retail, visitor services, and events at in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.
The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, retail, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Supervising/undertaking the day-to-day operation of the property and environs to ensure an excellent customer/visitor experience. This includes supervision of:
• Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets);
• Line management of Visitor Services Assistants and volunteers
• Duty management and oversight/maintenance of the property
• Ensure the property social media is managed to generate interest, engagement and help drive visitors
• Support the informal learning and community engagement / outreach activity
• Ticketing & Membership sales (to targets) and general customer service (individuals, education visits, other groups);
• Security of the Property;
• Health & Safety procedures, emergency procedures, and environmental procedures;
• Deputising for the Visitor Services Manager / Operations Manager on-site and off-site as required

Responsible for day to day financial administration at the property, including
• Ensuring the completion of Cash/till reconciliation;
• Week-end reports and reconciliation;
• Completion of the banking and all cash handling processes

Supporting the Visitor Services / Operations Manager with
• recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.

Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spend and support overall Property targets;

Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• No formal educational qualification required (but see “Experience” below);
• A full, clean driving license for driving in the UK.

The Organisation
Maryhill Burgh Halls Trust (MBHT) was established in 2004 as a registered charity in North West Glasgow to save the Victorian Burgh Halls from demolition and bring the Halls back into community use. MBHT raised over £9 million to regenerate the building and it reopened in 2012 as a multipurpose space including an event venue, office spaces to let and local heritage site including a museum and exhibition space and collection of artefacts. Heritage has been at the heart of the Trust’s aims and activities from the beginning of the Burgh Halls’ regeneration project. MBHT continues to look for ways to engage and involve the local community to promote local culture, arts and heritage and highlight the excellent community facility of the historic Burgh Halls. 2022 will be an exciting year for the Trust with a 10 year anniversary celebration programme, community consultations and the reopening of our café along with our programme of exhibitions, collaboration, workshops, talks and tours as well as our participation in a number of festivals.

Maryhill Burgh Halls Trust is currently investing in the redevelopment of their café space. We are aiming to provide a flagship café within the Halls building that offers employment and training in a vibrant working environment and provides healthy, well-prepared and good quality food for all of its customers.

Purpose of Post
The management of all functions of the café operation at Maryhill Burgh Halls including management of staff, resources, business development, good food, quality standards and supporting the ethos of exceptional employment opportunities for local people.

We are looking for a dynamic experienced Cafe Manager to help deliver the successful opening and running of the operation. We seek someone with strong catering management experience, entrepreneurial attitude and behaviours, great customer service skills and experience of working within a vibrant, creative environment. They will also have a strong value base that promotes training and development. Experience of working with volunteers and people with training needs will be advantageous.

The key elements of the role are:

· Food preparation and planning responsibilities

· Systems and processes – responsibilities

To apply for this position, please send a recent CV (no more than four sides of A4) and a covering statement stating your suitability for the role (no more than one side of A4).

Applications should be sent by email to: peopleservices@gcvs.org.uk or Tel: 0141 354 6515 for more information.

The closing date for completed applications is Monday 20th June 2022.

PVG membership will be requested for the successful candidate.

We are looking for a Head Chef to work alongside our dedicated Catering Team to manage the development and preparation of all offerings for the Visitor Centre, outdoor food outlets and events at the Falkirk Wheel and Horse Box at the Helix Park.  The role extends to support the Catering Team at our sister Destination, The Caledonian Canal Centre setting standards and menu design and compliance.  The role will be predominately day shift with the exception of evening events.

Key Duties, including challenging aspects of the job:

Create and maintain cooking and cleaning regimes for all areas of the kitchen in line with the Visitor centre’s quality philosophy. This is inclusive of the Caledonian Canal Centre with remote support and quarterly visits
To ensure all aspects of the food preparation areas are within acceptable standards.
Professional relationship with local EHO authorities
Prepare menus in advance in using Microsoft Word and Excel to include costing/allergens
Arrange and lead relevant meetings with kitchen, catering team and F&B manager, using Outlook
Arrange staff tastings and engagement of menus and seasonal highlights
Creation of Event menus and bespoke menus in line with requests, working closely with Food and Beverage Manager
To prepare and present food to a high standard and quality.
Ensure that all stock is ordered in line with business needs.
Professional customer relationships with suppliers
Professional internal customer relationships
Experience of tender preparation for potential new suppliers
Management of budgets – COS and GP’s within the catering division
Control all wastage in line with Company requirements.
Participation of recruitment and inductions of Chefs/ Seasonal and casual
Training other members of the team.
Line management of Chefs within TFW, inclusive of 1:1’s and career progression
The ideal candidate will have the following key skills:

Minimum Diploma in Professional Cookery
Full driving license
Track record of knowledge / experience of health and safety legislation
Minimum intermediate of Food Hygiene certification
Track record of Head Chef management and minimum of 3 years in a similar role
Track record of managing a restaurant team
Good communication and team working
Good practice with Excel and Word programmes
Highly organised with excellent advanced planning
Able to work under pressure in a high-paced environment
Flexibility in accordance to business needs
This role is permanent and salary dependant on experience.

Chef de Partie
Competitive salary plus tips and excellent benefits

Are you tired of anti-social hours? At Restoration Yard we have an opportunity in our daytime operation for a Chef de Partie who wants to achieve a better work-life balance.

You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat restaurant with an additional 80 outdoor covers.

As an experienced Chef de Partie with the ability to manage one or more sections, you will support the team in general day to day running of the kitchen, maintaining cleanliness standards and ensuring that our dishes exceed customers’ expectations.

Why work for us?
While regular weekend working and the occasional evening for weddings & events is required, as a daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing and are happy to consider a three- or four-day week if that is your preference.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks, as well as various other food outlets which are open throughout the year.

Interested? Please email a copy of your CV and covering letter to our Head Chef at recruitment@buccleuch.com.

The closing date for applications is 6 June

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence
We are inclusive
We innovate
We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Food and Beverage Operations Manager to work with the Catering General Manager to manage the overall operations of the Food & Beverage department within Glasgow Science Centre including Taste Café, IMAX café, IMAX concession and Corporate Events.

We are looking for someone experience within a conference/events management role who is passionate about Food and Beverage, events and customer service. You will be responsible for leading a team to deliver high standards of customer care and effectively manage the delivery of the GSC 5-star customer service promise.

If this sounds like you then we would love you to get in touch!

Full job description is available to download at the bottom of this page.

APPLICATION DETAILS

Please visit the Jobs and Volunteering section of our website for further information about working at GSC and a link to an application form for this role.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Purpose of the role

To assist the Head Chef in the day to day management of the Catering & Hospitality offer at Culzean Castle & Country Park to ensure that all targets are met and all visitors receive the highest level of visitor experience standards.

Key Responsibilities
• Contribute to food production as per the Menu Cycle/Specification and event Food Production (corporate, hospitality, meetings etc)
• Keeping up to date HACCP, COSHH checklists and temperature sheets.
• Ensure high Standards of Kitchen Hygiene, Cleanliness, Tidiness and related Schedules
• Use fresh Produce and Ingredients whenever and where ever is possible and minimise wastage.
• Maintain a high standard of Food Presentation to the Customer
• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
• Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport
• Help to reduce occurrences where Health or Safety of yourself and other employees may be put in jeopardy
• Adherence to the COSHH Training provided and control of substances covered by COSHH
• Involvement in the upkeep and maintenance of both the entire department site and, specifically, the Catering Outlets
• Assist with daily cleaning and pot wash duties

SCOPE OF ROLE
Location
The post holder will be based at the Home Farm Kitchen at Culzean Castle & Country Park but may also be expected to work in the Old Stables Coffee House, Swan Pond Kiosk, Aviary, Castle Tea Room, castle apartment and at special events/functions throughout the Castle & Country Park when required.

People Management
• The Post Holder does not direct line manage any team

Financial Management
• Not a budget holder but responsible for the day to day management of stock

Skills, experience & knowledge

Essential:
• Experience working in a similar, quick service, environment and delivering the best visitor service
• Practical experience of food preparation and service
• Previous experience working in a team
• Ability to follow instruction and work independently off own initiative
• Skill in establishing priorities and managing workload
• Keen interest in food