Hospitality and Catering

Cafe Assistant

Our café has one of the best views in the town! Because of this, we welcome hundreds
of people a week to our café and you’ll have a vitally important role to play. You’ll help
the catering team to deliver high quality service and you’ll work hard to ensure that our
visitors have a fantastic experience.

You will provide a warm welcome and must have a helpful attitude. You’ll quickly
develop an understanding of all our products and ingredients and be able to promote
the café’s special offers. Alongside other team members, staff keep the café clean, up to
our five-star standard, as well as serving customers quickly, efficiently and promoting
our Charity while doing so.

Principal duties
• To serve food efficiently from our kitchen, always ensuring friendly customer
interaction.
• Be knowledgeable about the products and special offers available.
• Follow the opening and closing procedures.
• Ensure all counters and displays are always clean and fully stocked.
• Ensure all equipment is fully operational.
• Ensure Seabird Café facilities are clean and of a high quality at all times including
tables, chairs, highchairs, and condiments.
• To keep the dishwashing area working smoothly.
• To assist in the acceptance of stock deliveries and storage.
• To process all till transactions accurately.
• To assist with cashing-up procedures to ensure daily takings are handled
securely.
• Observe all Health & Safety/ Environmental policies and procedures.
• To take an interest in and promote the work of our Charity, including our
Discovery Experience, Gift Shop, Events, and membership to customers.
• Carry out any other relevant duty as directed by the line manager that is within
the competence of the post holder.

Skills and experience
• A customer-focused attitude.
• Ability to achieve excellent results under pressure.
• Consistent delivery of a high-quality visitor experience.
• The ability to work on your own initiative and as part of a team.
• Proficient verbal and written communication skills.
• Basic maths skills.
• Attention to detail.
• Ability to prioritise your work.

Desirable skills
• An interest in Scotland’s marine and coastal environment
• An awareness of and alignment with environmental sustainability principles and practice.

Background
The Scottish Seabird Centre is a conservation and education charity whose purpose is “Inspiring
and educating people about the Scottish marine environment, motivating them to care for it,
and supporting conservation projects”. Based in North Berwick, East Lothian we overlook the
marine environment in the Firth of Forth and have over 200,000 visits each year.
We have four key pillars to our work:
• Conservation we develop, practically undertake, and promote models of conservation
best practice and citizen science.
• Education we deliver education programmes, science resources and events and use
innovative ways to provide information on the marine environment.
• Communities we work in partnership with diverse communities including enhancing the
experience for visitors to North Berwick.
• Experience we offer a 5-star, year round visitor experience that helps people to make
informed choices about the management of the marine environment.

Our values
Our values underpin everything we do. We take pride in bringing these to life in all that we
do. We are:
• PASSIONATE about Scotland’s coastal and marine environment.
• INSPIRE others to explore and care for Scotland’s coastal and marine
environment.
• INNOVATE with the approaches we use to engage with people.
• COLLABORATE with local and national partners to convey the importance of
Scotland’s marine environment.
• INFORMED about the current health of Scotland’s marine wildlife and habitats
and the actions required to protect it.
• TRUSTWORTHY providing reliable information and acting with integrity and
without bias.
Performance: To be measured against clearly defined measurable and challenging goals.
Wage: We pay above the national minimum wage rate.

Benefits
• Working for a successful conservation and education charity in a stunning location.
• Pension available.
• Training and development for everyone.
• 20% discount in the Centre’s Gift Shop and Seabird Café.
• 10% discount on the Seabird Centre boat trips.
• Free entry to the Discovery Experience, for you and family members (restrictions on
numbers apply).
• Free access to a range of Scottish visitor attractions with an Association of Scottish Visitor Attractions card.
• Free access/ special offers for a range of East Lothian attractions with an East Lothian
Tourism Attraction Group card.

Cook

We are looking for a Cook to join our Catering team. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality, and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.

The Cook supports the preparation of the food on the menu for our daily service and occasional events.

Principal responsibilities
The main responsibilities of the Cook are:

i. Check the quality of ingredients and prepare these to use in cooking (chopping and peeling vegetables, cutting meat, preparing salads etc.).
ii. Learn and become familiar with the cooking process, equipment and appliances used to make each of our dishes.
iii. Ensure great presentation of our food, by dressing dishes before they are served.
iv. Cook dishes under the supervision of the Catering Manager or the Chef and develop sufficient competence to provide cover during staff absences/holiday cover.
v. Ensure that all dishes for a single order are ready for serving at the same time and co-ordinate effectively with the café serving team.
vi. Take responsibility for maintaining and cleaning the kitchen area/equipment ensuring that all appropriate standards are met.
vii. Ensure all food and other items are stored properly.
viii. Monitor stock levels and advise the Catering Manager or Chef of any orders that need to be placed.
ix. Ensure that all duties are undertaken in compliance with health and safety, food standards and hygiene regulations and practices, as well as our internal procedures.
x. Carry out any other reasonable duty which is within the competence of the post.

Essential skills and experience
• Organised with an ability to work effectively in what can be a fast-paced, high-volume business at peak times.
• A team player – adaptable and flexible.
• A confident communicator.
• An appropriate means of transport to get to the Centre (between 0830 and 1800).

Desirable skills and experience
• A willingness to learn on the job and/or to work towards an SQV cooking certificate.
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability principles.

Background

The Scottish Seabird Centre is a conservation and education charity whose purpose is “Inspiring and educating people about the Scottish marine environment, motivating them to care for it, and supporting conservation projects”. Based in North Berwick, East Lothian we overlook the marine environment in the Firth of Forth and have over 200,000 visits each year.

We have four key pillars to our work:
• Conservation we develop, practically undertake, and promote models of conservation best practice and citizen science.
• Education we deliver education programmes, science resources and events and use innovative ways to provide information on the marine environment.
• Communities we work in partnership with diverse communities including enhancing the experience for visitors to North Berwick.
• Experience: we use both our 5-star visitor attraction and digital resources to engage with more about the marine environment.

Our charitable work is supported by our retail, discovery and wildlife boats experiences which all combine to provide a valuable resource for members and visitors.

Our values
Our values underpin everything we do. We take pride in bringing these to life in all that we do. We are:
• PASSIONATE about Scotland’s coastal and marine environment.
• INSPIRE others to explore and care for Scotland’s coastal and marine environment.
• INNOVATE with the approaches we use to engage with people.
• COLLABORATE with local and national partners to convey the importance of Scotland’s marine environment.
• INFORMED about the current health of Scotland’s marine wildlife and habitats and the actions required to protect it.
• TRUSTWORTHY providing reliable information and acting with integrity and without bias.

Performance: To be measured against clearly defined measurable and challenging goals.

Wage: £9.25-£10.00 per hour, subject to skills and experience

Benefits
• Working for a successful conservation and education charity in a stunning location.
• Pension available.
• Training and development for everyone.
• 20% discount in the Centre’s Gift Shop and Seabird Café.
• 10% discount on the Seabird Centre boat trips.
• Free entry to the Discovery Experience, for you and family members (restrictions on numbers apply).
• Free access to a range of Scottish visitor attractions with an Association of Scottish Visitor Attractions card.
• Free access/ special offers for a range of East Lothian attractions with an East Lothian Tourism Attraction Group card.

Applications
Tell us why you are keen to work with us in a covering letter and attach your CV. Please send both to info@seabird.org

Bistro Waiting Staff

We are looking for talented individuals who are committed to providing world-class service to our visitors.

Permanent Positions | Full and Part-Time Hours available

PURPOSE OF JOB
• To be customer focused by consistently delivering world-class customer service with an informed, friendly, and effective approach
• To assist with the service of customers, to ensure an efficient, professional service at all times

MAIN DUTIES AND RESPONSIBILITIES

 To exceed customer expectations by anticipating/being aware of customer needs and offering a personal and attentive level of service to ensure that these needs are fully met
 To welcome and be receptive to individual customer requirements
 To adopt a ‘can do’ attitude towards all aspects of customer service
 To take customer orders and provide an attentive table waiting service during the customer’s visit and manage any special requests
 To have a good knowledge of all dishes and products on the menu and product lists
 To ensure you are up to date with current menu choices and specialties and know if the kitchen staff are running out of any item
 To take and process customer payments and provide receipts
 To assist in the general clearing of the Bistro area according to predetermined procedures
 To take every opportunity to upsell food and beverage – side orders, home-baking, coffees, wines etc.
 To be aware of services/events in other areas of The Black Watch Castle and Museum and around Perth/Perthshire so that customer queries/information requests can be handled in an informed and reassuring manner
 To practice the correct and safe use and care of all items of equipment
 To be fully aware of and strictly adhere to The Black Watch Castle and Museum’s security procedures
 To be fully aware of and adhere to current alcohol licensing laws
 To attend training when required
 To be aware of and adhere to Health and Safety and Fire procedures as laid down by The Black Watch Castle and Museum
 To suggest ideas for further improving the department and customer service

To apply send your CV and covering letter to manager@theblackwatch.co.uk

Assistant Bistro Manager

We are looking for a highly motivated individual with a can-do attitude and a passion for delivering world-class service. Previous experience in a food and beverage environment is essential alongside excellent waiting and customer service skills.

PURPOSE OF JOB

• Deputise in the absence of the Bistro manager in order to achieve consistency and high standards of performance and presentation.

• To assist in the effective running of the bistro in customer service, stock control and ordering, damage/breakage control, hygiene, organisation, and training of staff within the department.

MAIN DUTIES AND RESPONSIBILITIES

 To undertake Bistro manager responsibilities as and when appropriate
 To provide support to bistro staff in accordance with The Black Watch and Castle Museum’s values and policies
 To assist with managing the Bistro on a day-to-day basis, ensuring that the correct standards are in place
 Provide a table waiting service to all customers giving an attentive service and manage any special requests
 To maximise sales through the motivating and training of staff, volunteers, and individuals on work placement
 To assist the Bistro Manager in ensuring all members of staff and volunteers are aware of daily duties
 To assist in ensuring points of sale are correct and effective
 To assist in the provision of training as per company guidelines including induction of new starts
 Ensure that all equipment and areas are cleaned to a high standard and with the correct procedure
 Ensure that checking in of deliveries is carried out accurately and correctly
 Ensure that all goods received are correctly priced
 To carry out end of day cash reconciliation and are recorded and reported in accordance with company procedures
 To develop and improve the image and reputation of The Black Watch Castle and Museum
 To ensure that the customer service experience is delivered in accordance with The Black Watch Castle and Museum standards
 To handle customer feedback effectively including customer comments and requests to the satisfaction of both the customer and The Black Watch Castle and Museum
 To support the Bistro Manager in establishing and developing methods and standards for effective management of the Bistro
 To ensure that the opening and closing procedures of the Bistro are carried out in accordance with The Black Watch Castle and Museum procedures
 To develop and maintain a good working relationship with the local Environmental Health Officer
 To support the Bistro manager in maintaining, motivating, training, appraising the team, and providing induction to new members of staff, volunteers, and individuals on work placements
 To attend and contribute to all daily/weekly team meetings.
 To assist with appraisals/probationary reviews as per the company appraisal system as required
 To proactively report and manage risks in conjunction with the Bistro Manager and company procedures
 To support the overall objectives of the business maintaining standards and budgets
 To take on duty manager responsibilities on a rota system
 Ensure compliance with all food hygiene regulations within the Bistro environment in accordance with company procedures
 To be aware of and adhere to fire and health and safety policies and procedures
 To undertake duties or work outside the normal daily/weekly routine e.g. functions, events, and dinners but within the overall scope of the position at the request of the Bistro Manager

To apply please send your CV and covering letter to manager@theblackwatch.co.uk

Catering Team Leader (Seasonal)

1 May to 30 September

We are looking for a professional and experienced individual to assist our Catering Supervisor in overseeing our catering team during the 2023 season.

As well as carrying out food preparation, you will assist with stock management, place orders, carry out supervisory tasks to support the catering team and ensure that high standards are maintained in our Cabin and Tearoom. If you have a passion for providing outstanding hospitality, then we want to hear from you!

• Can you demonstrate excellent customer service skills?
• Do you have a flexible approach to work and a ‘can do’ attitude?
• Are you a team player with the ability to communicate effectively with a wide range of people?

While hours will vary, we anticipate these will be a minimum of 16 per week, and will include weekends. As Drumlanrig Castle is not accessible by public transport, access to your own transport is essential.

Interested? Please apply by emailing a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 28 April.

Please view our privacy policy at https://www.buccleuch.com/privacy-cookies/

Visitor Services Assistant – Food and Beverage

JOB PURPOSE

Do you have a passion for food and dedicated to high levels of customer service?

Visiting our Café is an essential part of the visitor experience for those coming to Pollok House and the role of the Visitor Service Assistant – Food & Beverage is to make it a positive and memorable part of a visitor’s day with us. Our café is a busy operation, and the ideal candidate should be experienced in a high volume, fast paced environment. Barista experience would be beneficial for this role however training will be given.
We also operate as a function venue so this role will be required to work evenings on occasion to assist with weddings or other events. Previous experience in a function venue dealing with large scale dinner service and bar service would be beneficial.

Core hours will be the minimum hours available, with the opportunity to work additional hours to suit the needs of the business. Must have full weekend availability, hours will be issued on a rota basis.
We pride ourselves on creating a team work ethic here at Pollok house so you may be required for additional support with other areas of the property such as Admissions, Retail, and Events activities to meet the business needs.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• To provide a consistently high standard of visitor care at all times
• Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient, and knowledgeable manner; supporting visitors with special needs / impairments and providing a high level of service in accordance with the Equality Act.
• Answering visitors’ queries about the catering offer, deals, seating, and ingredients.
• Checking on how visitors are enjoying their experience of catering at and enquiring whether all their needs are met.
• To maintain excellent standards of site and personal presentation at all times
• The general ongoing operational cleaning of all areas as necessary
• Wearing correct uniform, name badges, or PPE as required.

SCOPE OF JOB

Customer Service

• Regular interaction with members of the public of all ages and abilities.

Teamwork

• Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation

Sales, stock and financial processes

• Help achieve sales targets and membership recruitment targets
• Operate tills and share end of day cash reconciliation duties, as appointed by Visitor Services Supervisor
• Regularly assist in ordering all necessary food and dry goods

Tools/equipment and cleaning chemicals

• Occasional user of cleaning chemicals.
• Expected to become familiar with and comply with the property’s Health and Safety policies or Safe Systems of Work’

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential:

• Ability to work within a team or independently, with minimal supervision, to a high and safe standard.
• Demonstrate experience in F&B service environment
• Ability to be flexible and adapt working patterns and tasks to meet day-to-day variations in property needs. This will include evenings to support events, such as weddings.
• Ability to adjust pace to match customer flow without compromising quality of service.
• Excellent front of house persona – warm, welcoming, patient and understanding.
• Excellent selling skills.
• Genuine belief in the value of good customer service.
• Ability to be proactive and to take the initiative.
• Basic Food Hygiene Qualification.
Desirable:
• Access to own transport.
• Basic Food Hygiene Qualification.
• Demonstrable experience in sales with experience of EPOS systems and cash handling/reconciliation.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

Head Chef

JOB PURPOSE

To manage the smooth and efficient operation of catering performance at Crathes Castle, Garden & Estate by creating, preparing and delivering menus to the highest standard whilst maintaining a safe & hygienic catering environment in accordance with health and safety policies and standards.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• To plan, prepare, cook, and present food to the standards required by the Trust for a facility with estimated income of £390k
• To ensure that the organisation’s reputation for excellent food and service is maximised and enhanced through the delivery of a locally sourced and seasonal menu
• To develop retail and function menus with innovation and flair in line with budgetary requirements, GP control
• To ensure supplies are correctly issued, used and accounted for to carry out stock takes and food rotation procedures
• To maintain records relating to food production activities and supplier information as required by the Visitor Service Manager – Food & Beverage
• To ensure Health and Safety and Food Safety Standards are maintained in line with company policy
• To set objectives and be responsible for the day to day running of the kitchen, cleaning schedules, allergens and dietary requirements allocation and menu development
• To assist with employee performance and recognize training needs and potential as appropriate
• To assist with team briefings on a regular basis to communicate food standards, menu updates and changes, as well as H&S Policy requirements
• To ensure that the function achieves, as a minimum, the financial targets agreed with, in line with the budget
• To consistently look at ways of maximising income through effective purchasing through nominated suppliers and creative merchandising

Visitor Experience:
• To regularly monitor customer feedback, Mystery Visitor and Visit Scotland Audits and develop suitable action plans based on the results
• To be customer focused at all times and to ensure that customers are given a prompt and efficient service, to be approachable and quick to exceed expectations in fulfilling customer needs
• To ensure all food is cooked, presented, and served in line with Trust standards using innovation in the method and style of presentation and food service
• To deliver hospitality events at the Crathes Castle, Garden & Estate and other NTS properties in line with Trust policy and procedure

Health & Safety, Food Safety, the Environment:
• To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and Environmental legislations and procedures
• To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regards to Hygiene and Safety are established and maintained in line with the Trust manual
• To ensure all kitchen staff and high-risk food handlers are trained to the appropriate standard
• To ensure all equipment is well maintained and is in good working order
• To make recommendations for renewal and replacement of equipment when required
• To establish and maintain location cleaning schedules
• To ensure that all Trust procedures and work instructions are fully understood and practiced by all employees
• To attend all health and safety training courses as required
• To promote and encourage environment improving initiative, as appropriate within the business
• To record and report all accidents within the location, adhering to location and company procedures

This role does not require you to undertake a criminal records check.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications & Experience

Essential
• NVQ3/BTEC/City & Guilds/HND/Degree or equivalent experience
• Excellent craft skills background
• Successful background in a busy catering environment
• Intermediate Food Hygiene Certificate or above
• Strong supervisory and management experience
• Ability to display a real passion for food and customer service
• Flair and innovation with menus and food presentation
• Excellent leadership and influencing skills
• Excellent understanding of financial management
• Well-developed time management and organization skills

Desirable
• Direct experience of managing kitchens in multi-strand visitor/commercial services in a heritage or tourist-attraction context
• Computer literacy with excellent ability on MS software
• Full UK driving license

DIMENSIONS AND SCOPE OF JOB

People Management
• To ensure training is completed in line with the Trust training policy to meet the needs and requirements of the individual and legislation related to food handling operation
• To work closely with the Visitor Services Managers to ensure that we provide an excellent experience for visitors during dine-in and functions operation
• To ensure that all team members are knowledgeable and motivated within their roles and the business through effective induction, accurate job descriptions and on the job training – BOH
• To develop the team by empowering, supporting, encouraging them and maintaining an ‘open door’ policy – BOH
• Develop & manage relationships with customers, key suppliers, staff and management within the property

Finance Management
• Share responsibility of achieving and maximizing budget gross profit and labour costs withing daily base operation
• Share responsibility of budget management of estimated annual income target of £390k
• To ensure that all standards of food preparation and service are established and achieved in line with budget – cost of sale
• Order & stock control – to order all necessary food, dry goods, and equipment, obtaining best buys in line with budget objectives
• To complete, monthly stock takes, wastage control, team food and calculate the cost of sales results, in line with operational standards

Tools / equipment / systems
• Have a working knowledge of Word and excel
• A sound knowledge of stock control systems
• Knowledge of epos or similar

Cafe Supervisor/ Cook

The Clydeside Distillery is a small business in Glasgow. We are agile, professional and fast-paced.

Our work environment includes:

Regular social events
International workforce
Relaxed atmosphere
Company perks
Lively atmosphere
The Clydeside Distillery are looking for a Café Supervisor/Cook to operate our busy café kitchen serving Taste of Scottish Platters, soups, sourdough toasties and a selection of cakes and sweet treats.

The Clydeside Café seats 44 covers with fast-paced turnover of tables serving high-quality cafe-style dishes.

Do you have a passion for high standards; confidence in the day-to-day running of a kitchen, positive attitude, organised with meticulous food delivery and hygiene standards; a love for great Scottish produce; and the ability to keep calm under pressure? Why not join our amazing team!

Main duties include-

Creating a daily selection of soup, sandwiches and sweet treats
Prepping/Mise-en-place, preparing and plating up food within our fast-paced kitchen
Communicating with the Front of House team
Upholding our 5* service and food quality standards
Managing and maintaining a clean, tidy kitchen and pot wash area
Managing orders and rotation of stock
Adhering to all in-house standards and expectations set out in our Cooksafe manual
Completing all relevant daily, weekly and monthly paperwork within food hygiene standards
Working with management to train new team members and continuing to implement company standards
Candidates must be happy to be customer facing as well as kitchen based, we are a small team and assistance to Front of House may be required – i.e. Welcoming and seating guests, taking orders and service, making coffee’s, processing bills, clearing and sanitising tables.
Core hours between 9.00am–6.00pm with occasional later evenings. Open 7 days a week.
Job Type: Full-time Mon – Sunday

Salary: £12.00 per hour

Strong abilities in speaking and writing in English is required.

Experience:

KITCHEN: 1 year (Required)
Location:

Glasgow, Glasgow (Required)
Food Hygiene Level 2 preferred but not essential.

Job Types: Full-time, Permanent

Salary: £11.50-£12.00 per hour

Benefits:

Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount
Schedule:

8 hour shift
Day shift
Weekend availability
Supplemental pay types:

Tips
Ability to commute/relocate:

Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Junior Sous Chef

About Us

Scottish Canals is an exciting, vibrant and fun place to work. We have a wide remit, across many sectors covering some of the most beautiful areas of Scotland which provides a variety of unique employment and development opportunities. Together we work to preserve over 137 miles of historic canals while transforming them through sustainable management, investment, and regeneration.

About the Role

We are looking for a talented and motivated Junior Sous Chef to join our professional team at the award-winning Caledonian Canal Centre in Fort Augustus.

The successful candidate will have the ability to meet and achieve preparation and food delivery deadlines, especially within peak season, with a flexible attitude to working hours. This is a permanent role. In order to provide the service our customers require, both weekend and very occasional evening work is required on a rotational basis over 7 days. Work life balance is a key benefit to this role.

About the Reward

In addition to the progressive salary, Scottish Canals also offers a generous annual leave entitlement of 28 days rising to 30 after 5 years plus public holidays, along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

About You

You will be a passionate and supportive team player who is both an effective leader and follower. Ideally an experienced Sous Chef who’s had similar roles in a fresh food premises but this position could also be suitable for a very strong commis chef looking to progress with their career.

Key responsibilities of the role will include:

Daily running of the kitchen
Food preparation as required
Working alongside Sous Chef and the front of house team to ensure the smooth running of the Caledonian Canal Centre F&B offer
Ensuring health and safety records are kept up to date.
Managing food purchase and storage
Menu planning and managing COS in line with budgets
Maintaining a safe and hygienic kitchen environment.
Be aware of the food preparation level during busy and quiet times.

The ideal candidate will have the following key skills:

NVQ Level 2 or above in Catering
Previous experience working in a similar role
Good communication and team working
Highly organised with excellent planning
Able to work under pressure in a high-paced environment
A full driving licence

Sous Chef

About Us

About the Role

We are looking for a talented and motivated Sous Chef to join our professional team at the award-winning Falkirk Wheel. We operate 6 food outlets across the Falkirk Wheel site and the Horsebox venue at the Kelpies.

About the Reward

About You

You will be a passionate and supportive team player who is both an effective leader and follower. Ideally an experienced Sous Chef who’s had similar roles in a fresh food premises, however, this position could also be suitable for a very strong commis chef looking to progress with their career.

Key responsibilities of the role will include:

Daily running of the kitchen
Food preparation as required
Working alongside our Head Chef and the front of house team to ensure the smooth running of the Falkirk Wheel & Horsebox F&B offer.
Ensuring health and safety records are kept up to date.
Managing food purchase and storage
Development of current offers
Attention to COS within budget parameters
Maintaining a safe and hygienic kitchen environment.
Be aware of the food preparation level during busy and quiet times.

The ideal candidate will have the following key skills:

Cook/Baker

The role

To prepare, cook or bake (role depending) all food for RZSS Highland Wildlife Park food outlets that deliver the highest standards of produce which not only exceeds our visitor expectations in flavour, substance and presentation, but is also in support of RZSS vision and mission.

Some of the things you’ll do:

Working with direction from the Catering Coordinator, prepare all raw food in line with hygiene legislation, minimising all food wastage through effective production. This can involve either cooking the day’s menu options or baking.
Ensure all food presented is of the highest quality, making sure of dietary requirements.
Assist with the set-up of the kitchen on a day to day basis.
Contribute to an effective ordering and stock control procedures by having an accurate knowledge of stock and informing Catering Coordinator when stocks are low.
Take responsibility for delivery and return processes, reconciliation, discrepancies and ensuring all stock is safely stored and easily accessible in line with Health & Safety guidelines.
Actively be involved in improving storage and stock and stock control systems, suggesting improvements in the overall layout and organisation.
Contribute to menu development and the analysis of food quantity and quality.

What we’re looking for:

You’ll be qualified to SVQ Level 2 or equivalent qualification or relevant experience preferable
Have a good understanding of legislative requirements regarding food preparation and delivery.
Can demonstrate high level of catering competence.

What you’ll get in return:

30hr working week (5 out of 7 days)
34 days annual leave (pro rata)
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits
Please see the role profile for further information on what the role involves and essential/desirable criteria.

Cafe Manager

We are looking for a Café Manager to join our community heritage charity and to direct and expand our current catering provision within Dundonald Castle Visitor Centre.

We support the service delivery of a top-rated 4-star visitor attraction to domestic and international visitors in South Ayrshire and operate as a busy community hub, open daily throughout the year.

We require the skills of a Café Manager to ensure that the Café will maximise its performance and fully enhance the visitor experience.

« Previous Page