Hospitality and Catering

JOB PURPOSE

To assist the Food & Beverage Manager in the day-to-day management of the food and beverage experience at Threave Gardens. Specifically, the day-to- day supervision of the kitchen and to ensure that all targets are met, and all visitors receive the highest level of visitor experience standards.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Assist the Food & Beverage Manager with the development of the Menu Cycle/Specification
• Contribute to food production as per the Menu Cycle/Specification and event Food Production (corporate, hospitality, meetings etc)
• Keeping up to date HACCP, COSHH checklists and temperature sheets.
• Ensure high Standards of Kitchen Hygiene, Cleanliness, Tidiness and related Schedules
• Use fresh Produce and Ingredients whenever and wherever is possible and minimise wastage.
• Maintain a high standard of Food Presentation to the Customer
• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
• Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport
• Help to reduce occurrences where Health or Safety of yourself and other employees may be put in jeopardy
• Adherence to the COSHH Training provided and control of substances covered by COSHH
• Involvement in the upkeep and maintenance of both the entire department site and, specifically, the Catering Outlets
• Involvement in assessing and preserving the safety of utensils and equipment used within the Catering Outlets

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications
• Intermediate Food Hygiene Certificate
• Preferably a recognised formal qualification in culinary arts

Skills, experience & knowledge

Essential

The above outlines the key skills the job holder will need to possess and exercise. In addition, either knowledge of or experience in the following is required:
• Demonstrable experience as a chef in preparing and producing food to a consistently high standard using fresh products and ingredients.
• Highly developed organisational skills, deployable in a multi-tasking environment.
• Excellent communication skills (written and oral), including influencing/persuasion.
• Ability to work as part of a team and the ability to foster and motivate a team.
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
• Living the values of the National Trust for Scotland and encourage colleagues to do the same o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
• The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
• An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
• A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

We are looking for an experienced and talented customer focused supervisor to join us at our fantastic Food & Beverage team at Haddo House.

Situated in wonderful parklands, Haddo House is an iconic historical landmark that has been part of the National Trust for Scotland since 1979. These days, Haddo House has established itself as the flagship venue of the Aberdeenshire North region and is a popular destination for both local and international visitors.

Visiting our Courtyard Café is an essential part of a trip to Haddo House & Country Park, and the role of the Visitor Service Supervisor is to make it a positive and memorable part of a visitor’s day with us.

In addition to the Courtyard Café, we also have a growing diary of Food & Beverage led events, including afternoon tea experiences, corporate hospitality, and bespoke weddings, which are all supported by our Food & Beverage team.

JOB PURPOSE

You will be responsible for the day-to-day operational delivery of the visitor experience in the Food & Beverage department at Haddo House.

Delivering performance standards and targets to ensure enjoyment of the Food & Beverage provision by visitors and members is maximised and key commercial, financial and development objectives are achieved.

You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined-up service provision.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to;
• Instil a Health & Safety and Environmental Health culture throughout the catering operation, ensuring the teamwork within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.
• Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Visitor Services Manager & Operations Manager) to ensure that the catering department finances are sustainable within the context of the wider property budgets.
• Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome within the catering department
• Driving the catering department at Haddo House to achieve its financial targets, maximising income, and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.
• You will ensure high standards of presentation across the property and specifically within the catering department and Cafe area. You may have delegated tasks within other departments and you will understand and help deliver the overall property business plan.
• Taking responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required.
• This role is one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check, specifically a Standard Disclosure.

An exciting opportunity has arisen for a Café Supervisor to join our expanding team based in Pitlochry.

We are looking for a team player who will ensure the smooth running of the Cafe. You’ll oversee the-day-day supervision of the Cafe team, ensuring a world-class service is delivered to our customers at all times.

Contract Type: Casual
Salary: £9.90 per hour (plus enhancements for weekend/evening working)
Work Location: Kirkcaldy
Reference No: ON000368

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

Requirements

We are looking for flexible team members for casual catering and bars assistant roles for our venues in the Fife area. The roles will include regular weekend and evening work.

The Individual

This is the perfect opportunity for you if you have drive, passion and are interested in developing your catering, bar and hospitality skills and knowledge in a variety of catering venues. You should enjoy working with the general public, providing excellent customer service naturally.
You will have similar experience in a catering / bar environment and the ability to assist with food preparation, production of both alcohol and non alcohol beverages and service of products. In return we offer a fantastic package which includes unsociable working enhancement payments, pension package and a competitive hourly rate.
Over 18 only due to the preparation and service of alcohol.
Own transport would be beneficial.

How to Apply

When you’re ready to apply, please download and complete our Application Form from our website, and return this along with a completed Equal Opportunities Form to recruitment.fct@onfife.com

There is no closing date for this role. Applications will be assessed regularly and interviews conducted as required.

OnFife is an equal opportunities employer.We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The Kitchen at Restoration Yard is a gorgeous restaurant in the stableyard area of Dalkeith Country Park, a beautiful 1,000 acre space owned by the Duke of Buccleuch. The team ensure that every guest receives a friendly welcome and the highest standard of service.

We are looking for a F&B Assistant / Waiter to work in our fast-paced restaurant. In this role you will be responsible for a busy section of the restaurant helping to ensure a smooth and controlled dining experience for our guests. You will be confident and able to work independently with the ability to communicate effectively with the kitchen and management team.

• Do you have experience of handling a busy section?
• Can you demonstrate a passion for customer service?
• Are you able to thrive in a fast-paced environment?

If you want the opportunity to develop while working in a fun environment with like-minded people, then we want to hear from you!

As a daytime operation we offer sociable hours to fit around your other commitments – weekend working is essential to cover our busiest times. We have a variety of full and part time shifts available depending on your availability.

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 2 May

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Are you tired of anti-social hours? At Restoration Yard we have an opportunity in our daytime operation for a Chef de Partie who wants to achieve a better work-life balance.

You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat restaurant with an additional 80 outdoor covers.

As an experienced Chef de Partie with the ability to manage one or more sections, you will support the team in general day to day running of the kitchen, maintaining cleanliness standards and ensuring that our dishes exceed customers’ expectations.

Why work for us?
While regular weekend working and the occasional evening for weddings & events is required, as a daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing and are happy to consider a three- or four-day week if that is your preference.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks, as well as various other food outlets which are open throughout the year.

Interested? Please email a copy of your CV and covering letter to our Head Chef at recruitment@buccleuch.com.

The closing date for applications is 2 May

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

The Kitchen at Restoration Yard is a gorgeous restaurant in the stableyard area of Dalkeith Country Park, set in a beautiful 1,000 acre country estate. In addition to our restaurant we offer a delicious take-away menu from ‘The Larder’.

In this supervisory role you’ll help create a friendly, welcoming atmosphere to exceed guest expectations, ensuring the highest standards of cleanliness, safety and compliance with licensing law/cash handling procedures. As The Kitchen, together with the stunning historic Orangerie and backdrop of the Park, is a popular venue for weddings and events, the successful candidate will assist with running evening functions.

• Do you want to work for a mostly daytime hospitality operation and enjoy a healthier work-life balance?
• Are you an experienced supervisor who can support and motivate others in the team?
• Are you hardworking, friendly and professional?

If you’ve got the drive to continue developing your career in hospitality, are passionate about customer service and want to work in a fun environment with like-minded people, we want to hear from you!

Interested? Please email a copy of your CV and covering letter to Gillian Heath our Food & Beverage Manager at recruitment@buccleuch.com.

The closing date for applications is 2 May

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Cook (Permanent, 37.5 hours per week)

In this role as Cook you’ll be working to provide a first-class catering service to visitors to our beautiful and stunning RZSS Highland Wildlife Park located in the Cairngorms National Park

The role

– To prepare, cook or bake (role depending) all food for Highland Wildlife Park food outlets that deliver the highest standards of produce which not only exceeds our visitor expectations in flavour, substance and presentation, but is also in support of RZSS vision and mission.

This is a permanent position where the working hours are 37.5 hours per week and weekend working will be required.

Salary: £19,793 – £21,724 per annum

Some of the things you’ll do:

– Working with direction from the Catering Coordinator, prepare all raw food in line with hygiene legislation, minimising all food wastage through effective production. This can involve either cooking the day’s menu options or baking.
– Ensure all food presented is of the highest quality, making sure of dietary requirements.
– Assist with the set-up of the kitchen on a day to day basis.
– Contribute to an effective ordering and stock control procedures by having an accurate knowledge of stock and informing Catering Coordinator when stocks are low.
– Take responsibility for delivery and return processes, reconciliation, discrepancies and ensuring all stock is safely stored and easily accessible in line with Health & Safety guidelines.
– Actively be involved in improving storage and stock and stock control systems, suggesting improvements in the overall layout and organisation.
– Contribute to menu development and the analysis of food quantity and quality.

What we’re looking for:

– You’ll be qualified to SVQ Level 2 or equivalent qualification or relevant experience preferable
– Have a good understanding of legislative requirements regarding food preparation and delivery.
– Can demonstrate high level of catering competence.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

Shortlisting of applications and interviews for all this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible, via our Careers page at www.rzss.org.uk/job-opportunities

JOB PURPOSE
To provide operational coordination and supervision of catering at Leith Hall in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.
The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and, with delegated responsibility for catering, retail, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Supervising/undertaking the day-to-day operation of the property and environs to ensure an excellent customer/visitor experience. This includes supervision of:
• Catering offer, including ordering, merchandising, sales targets;
• Line management of Visitor Services Assistants and volunteers
• Duty management and oversight/maintenance of the property
• Ensure the property social media is managed to generate interest, engagement and help drive visitors
• Security of the Property;
• Health & Safety procedures, emergency procedures, and environmental procedures;
• Deputising for the VSS Operations on-site and off-site as required

Responsible for day to day financial administration at the property, including
• Ensuring the completion of Cash/till reconciliation;
• Week-end reports and reconciliation;
• Completion of the banking and all cash handling processes

Supporting the VSS Operations with
• recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they