Hospitality and Catering

This is an exciting and varied role in the Food & Beverage team at Culloden Visitor Centre. Based in our Café, you’ll prepare food for a high-quality, sit-in café and grab-and-go takeaway menu, helping to generate the income that enables our charity to care for this world-renowned historical site.

You will ensure that visitors from across the globe have an enjoyable experience here through excellent service standards and menu availability. You will be responsible for the daily operation of the kitchen, and achieving targets through efficient, safe food production practices.

Key Responsibilities

Deliver a high-quality food offer for our high and low season, relevant to our Culloden customers (visitors, events and functions) and Visit Scotland’s Taste our Best principles.

Contribute to menu development, making creative, practical and cost-effective choices for food production and presentation.

Ensure high standards of kitchen hygiene, cleanliness and tidiness, keeping up-to-date compliance documentation (HACCP, COSHH checklists and temperature sheets).

Work alongside the management team to ensure all food and non food items are ordered, and stock is controlled to the highest standard

Ensure food production adheres to allergen guidelines, in particular Natasha’s Law, and support the implementation of upcoming laws, e.g. displaying nutritional value & calorie counts.

Minimise wastage and identify potential savings to achieve targets for cost of sales, gross profit and environmental sustainability.

Ensure the upkeep and safety of equipment and utensils used within the catering outlets.

Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.

As a Chef de Partie at The Macallan Estate, this role will collaborate closely with the Sous Chef to consistently uphold 5-star service standards and ensure the delivery of top-quality cuisine. Joining a dynamic kitchen team with extensive experience in multiple Michelin-starred establishments, the CDP position brings established skills, demonstrating a profound enthusiasm for crafting, cooking, and presenting exquisite dishes within a specialised section. The role requires a heightened level of diligence and the capability to operate autonomously, without supervision.

Collaborate closely with the Sous Chef to maintain consistent 5-star service standards and ensure high-quality food preparation.

Demonstrate expertise in specialised culinary techniques within assigned section.

Prepare, cook, and present dishes according to established recipes and standards
Monitoring portion and waste control.

Work effectively in a fast-paced environment, demonstrating adaptability and flexibility.

Communicate effectively with other kitchen staff to ensure smooth service operations.

Take initiative to address any issues or challenges that arise during service.

Contribute to menu development and innovation under the guidance of senior kitchen staff.

Overseeing the maintenance of kitchen and food safety.

Ensuring full compliance of all food hygiene and health and safety regulations including HACCP, COSHH and all other distillery related due diligence and controls.

As Head Chef at The Macallan Estate, you will oversee the entire culinary experience, including the renowned TimeSpirit restaurant in collaboration with El Celler de Can Roca, as well as all additional dining services. You will lead, motivate, and develop your team to consistently deliver 5-star service standards and ensure the highest quality of food.

In collaboration with our esteemed partners at El Celler de Can Roca, you will create world-class menus that align with The Macallan brand’s DNA, inspiring our guests to return and recommend us to others.

Lead, inspire, and develop the kitchen team to consistently achieve the highest standards of delivery and professionalism, reflecting Edrington’s core values.

Ensure the culinary experience is presented as a 5-star establishment at all times, maintaining impeccable cleanliness and organisation in both customer and non-customer facing areas.

Continually enhance the culinary experience at The Macallan Estate in collaboration with El Celler de Can Roca.

Monitor and maintain consistent food standards and quality across The Macallan Estate.

Communicate daily business needs to the kitchen team by attending daily briefs and referring to operation sheets, notice boards, diaries, and rotas.

Attend and contribute to monthly operational meetings to ensure a comprehensive understanding of future business.

Take accountability for the day-to-day running of the kitchen service, manage rotas to best fit business needs within the agreed budget.

Train and develop the kitchen team, keeping accurate training records.

Purchase food and related products from company-approved suppliers.

Achieve food budget cost controls and manage stock rotation to minimise waste and maximise gross profit.

Ensure full compliance with all food hygiene and health and safety regulations, including HACCP, COSHH, and other distillery-related due diligence and controls.

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous restaurant, The Kitchen. The catering team are passionate about creating memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. As well as our beautiful restaurant we also have the Coffee Shop, Larder, Cabin and many other pop-up outlets throughout the year to cater for our wide range of guests.

The role? An exciting opportunity has arisen for an enthusiastic Supervisor with solid hospitality experience to join our passionate team. Working closely with the Food & Beverage Managers in a fast-paced environment, you will lead and motivate the front of house team, ensuring that all food outlets run smoothly and our guests consistently receive exceptional service.

The person? With a passion for customer service you will be a hardworking, confident, a natural motivator with an eagerness to go the extra mile and an excellent eye for detail. You should have experience in a similar hospitality role, a positive attitude and great people skills.

Why work for us? There are lots of reasons to work with us; it’s a fun and supportive team, stunning location, and unusually for hospitality, we work mostly in the daytime offering a healthier work life balance to fit around your life! Our colleagues tell us they are proud to work here and value our commitment to their wellbeing. Find more about working for us at www.dalkeithcountrypark.co.uk/contact-us/work-for-us/.

Interested? Please email a copy of your CV and covering letter to
recruitment@restorationyard.com.

The closing date for applications is 18 July.

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KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor experience

Offer excellent customer service and ensure all members of the catering team do the same.

Delivering high standards and a consistently warm welcome within the catering department

Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing and security of buildings, addressing issues and emergency procedure and providing relief cover, as required.

Catering operation

Plan, prepare, cook, and present food of the highest quality and standard.

Ensure that food is prepared and served in a timely manner.

Lead with menu development ensuring presentation of a high-quality food and drink offer.

Ensure compliance with health and safety, food hygiene, food allergen, licensing, and environmental health standards, completing all related record-keeping.

Accountable for cost-effective stock management, ordering, storage, and wastage control.

People management

Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective induction, training, task-setting and coaching on front and back-of-house routines.

Prepare catering rotas and holiday allocation to meet business needs.

Work closely with specialist advisory colleagues, i.e.our Trust-wide Catering Development team

Instill a Health & safety and Environmental health culture throughout the catering operation

Finance Management

Share responsibility for achieving the catering budget together with the F& B Manager

Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation.

Supervise daily café till operations and perform end-of-day income reconciliation

Assist the F&B Manager with menu costing and stock-taking.

You may have delegated tasks within other departments, and you will understand and help deliver the overall property business plan

This role is one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check, specifically a Standard Disclosure.

Performance indicators and targets

Weekly, monthly and annual sales and cost of sales targets

Food compliance standards and record-keeping

Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback

Tools / equipment / systems

Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365.

EPOS tills and chip and pin machines.

Fully equipped commercial catering kitchens.