Hospitality and Catering

Tearooms – Assistant Restaurant Manager

Mackintosh at the Willow are excited to announce that we are adding to our team! Come and work with our amazing management team in one of Glasgow’s most celebrated buildings! Experience preferred, must be able to work in a fast-paced environment and demonstrate strong customer service and managerial skills.

A bit about us:

Located at 215-217 Sauchiehall Street, the original Willow Tearooms building has undergone an extensive restoration in a bid to return the building to its former glory of when it originally opened in 1903.

Mackintosh at the Willow operates as anon-profit creating training, learning, employment and other opportunities and support for young people and communities.

As well as our iconic, fully licensed tearooms, roof terrace & street café; we also have meeting and events rooms, a creative learning and education department and an exciting exhibition and retail store.

All about the job:

As a member of our front of house management team you will be expected to be able to work in a fast-paced environment and take responsibility for your given station. This is a customer facing role so the candidate must display strong customer service skills. At least two years’ experience in a senior role in the hospitality industry is preferred.

Training will be provided however knowledge regarding the following is beneficial to the job role and is expected as part of the candidate’s duties:

– Cash up knowledge

– Managing a team

– Providing a friendly and efficient service

– Knowledge of Charles Rennie Mackintosh and the refurbishment project of the Tearooms

– Ability to control a busy restaurant and work to targets

– Assistance in stock control

Essential skills

·Fantastic communicator with the ability to problem solve and think on your feet

·Ability and experience of working in a fast-paced environment

· People Management Skills

·Experience of managing rotas and cash

·A passion for Glasgow’s heritage and a willingness to enthusiastically share this with our clientele

Rewards:

Opportunities to improve upon your skill set with the long-term possibility of working in other departments of the heritage site.

Opportunity to learn more about Scottish Heritage and connect with likeminded individuals

Opportunities for progression throughout

Uniform and locker provided

Job Type: Full-time (37.5 hours per week)

Training & Development

Pension contribution

Fantastic work/life balance and sociable working hours.

Salary: starting from £19,000 p.a

If you think you will be a great fit for our unique and fantastic team, please send a CV and Cover Letter via the details indicated on the job ad.

Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996).

Come and join our team in the Enchanted Land! Peter Pan Moat Brae Trust is looking for an enthusiastic and inspiring Chef with a passion for menu development, to help write the next chapter in Moat Brae’s exciting story.

The Chef is responsible for the full time operation of the kitchen to assist in providing a high-class visitor service and to ensure that operational KPIs and targets are met. Delivering a high-quality standard of menu design, food preparation, ordering and production for a 40-cover café, catering for commercial events and other service offers such as meetings, conferences, and book launches, etc.

The post-holder will be responsible for all menu development, in liaison with the Visitor Attraction Manager, Front of House Managers, marketing, event planning and suppliers, as appropriate. The role is integral to the commercial and operational success of Moat Brae and the Chef is required to follow all operational and safety procedures to support this delivery.

Our busy restaurant is looking for an experienced, forward-thinking Chef who is passionate about food and service. The ideal candidate for this position will be a natural leader who always has a finger on the pulse of the restaurant industry. The Chef will be responsible for preparing meals for our diners, record keeping, managing stock and support in developing new dishes to add to our growing menu plant-based menu.

Primary Responsibilities
• Maintain an excellent level of preparation and service to exceed expectations.
• Responsibly manage stock and record keeping.
• Maintain health and hygiene standards in food preparation and service areas.

Key Work Objectives
• Employ food safety best practices and makes sure that all kitchen staff members do the same.
• Work a busy service, including cooking, quality control and presentation of hot and cold dishes.
• Catering for on-site events and functions.
• Maintaining cleaning schedules and KP duties.
• Assist in the monitoring and ordering of stock. Receiving deliveries.
• Take responsibility for daily record keeping, including temperature checks and cleaning schedules.
• Support the training of new kitchen staff.
• Support the development of our plant-based menu.
• Keep up-to-date on restaurant industry trends.
• General administration support to ensure the smooth running of the department.
• Assisting the front of house team as and when needed.

General
• Maintain high levels of professionalism, service and personal appearance.
• Undertake any other reasonable duties which may be requested of you by the management team.
• To be responsible, along with other staff members, for compliance with health and safety regulations for yourself, other staff and visitors.
• To support the zoos environmental practices in your day-to-day operations.