Early Bird Tickets now available for the 2024 ASVA Conference! Find out more about this key industry event and book your tickets here.

Hospitality and Catering

Our café has one of the best views in the town! Because of this, we welcome hundreds
of people a week to our café and you’ll have a vitally important role to play. You’ll help
the catering team to deliver high quality service and you’ll work hard to ensure that our visitors have a fantastic experience.

You will provide a warm welcome and must have a helpful attitude. You’ll quickly
develop an understanding of all our products and ingredients and be able to promote
the café’s special offers. Alongside other team members, staff keep the café clean, up to our high standard, as well as serving customers quickly, efficiently and promoting our Charity while doing so.

Principal duties
• To serve food efficiently from our kitchen, always ensuring friendly customer
interaction.
• Be knowledgeable about the products and special offers available.
• Follow the opening and closing procedures.
• Ensure all counters and displays are always clean and fully stocked.
• Ensure all equipment is fully operational.
• Ensure Seabird Café facilities are clean and of a high quality at all times including
tables, chairs, highchairs, and condiments.
• To keep the dishwashing area working smoothly.
• To assist in the acceptance of stock deliveries and storage.
• To process all till transactions accurately.
• To assist with cashing-up procedures to ensure daily takings are handled
securely.
• Observe all Health & Safety/ Environmental policies and procedures.
• To take an interest in and promote the work of our Charity, including our
Discovery Experience, Gift Shop, Events, and membership to customers.
• Carry out any other relevant duty as directed by the line manager that is within
the competence of the post holder.
Skills and experience
• A customer-focused attitude.
• Ability to achieve excellent results under pressure.
• Consistent delivery of a high-quality visitor experience.
• The ability to work on your own initiative and as part of a team.
• Proficient verbal and written communication skills.
• Basic maths skills.
• Attention to detail.
• Ability to prioritise your work.

Desirable skills
• An interest in Scotland’s marine and coastal environment
• An awareness of and alignment with environmental sustainability principles and practice.

To cover shifts when required in the museum Coffee Shop and deliver excellent customer service.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

· To provide excellent customer care to all visitors with an enthusiastic can-do attitude.

· To prepare and serve food/refreshments in a timely manner

· To keep the coffee shop and kitchen clean at all times to a high standard

· To hold, or willing to gain, a Food Hygiene Certificate

· To have knowledge of food safety standards, i.e. HACCP/Cooksafe, and allergens legislation

· To ensure all essential record keeping (e.g. daily temp checks/wastage sheets) are kept up to date

· Cash handling and till reconciliation.

· To ensure that all supplies are checked in, and stored correctly

· Have a knowledge of stock rotation and wastage

· To ensure that all work activities are carried out safely in accordance with health and safety procedures.

· To work with and give support to the wider Museum and Art Gallery team

JOB PURPOSE: To provide an outstanding café experience at Café North.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

· To provide excellent customer care to all visitors and staff with an enthusiastic and visitor focused attitude, both individually and through the whole team.

· To supervise café staff.

· To ensure that all café produce is correctly stored with appropriate record recording.

· To assist with menu compilation and undertake ordering of produce for the café to ensure good profit margins, and to keep waste to a minimum.

· To ensure that all income is correctly accounted for

· To ensure that all training and record keeping is up to date and adhered to by the café team, using the “Cooksafe” system.

· To ensure excellent stock rotation is adhered to, and food is correctly labelled with “use by” dates.

· To ensure that all work activities are carried out safely in accordance with health and safety procedures and Food Hygiene stipulations.

· To act as the public face of Highlife Highland and implement the Highlife Highland role model behaviours.

· To be solution focused and respond to feedback professionally.

· To look for opportunities to add value to our visitor’s experience.

· To work on a rota basis including weekend and bank holiday, and to rota café staff accordingly.

· To ensure that all café timesheets are accurately filled in

· To ensure cleanliness of the café and kitchen area is maintained to a high standard.

· To support the immediate and wider teams within the museum and assist with the activities and events program.

35 hours April- September – 24.50 hours October-March

See link for application form and further information.

Purpose of Post:
The management of all functions of the café operation at Maryhill Burgh Halls including management of staff, resources, business development, good food, quality standards and supporting the ethos of exceptional employment opportunities for local people.

We are looking for a dynamic experienced Cafe Manager to help deliver the successful running of the operation. We seek someone with strong catering management experience, food production skills, commercial attitude and behaviours, great customer service skills and experience of working within a vibrant, creative environment. They will also have a strong value base that promotes training and development. Experience of working with volunteers and people with training needs will be advantageous.

The key elements of the role are:

· Food preparation and planning responsibilities

· Resource management – people, product and other resources

· Systems and processes – responsibilities for development and ongoing management

· Development of event catering opportunities

· Development of food elements of community engagement programmes

To apply for this position please send your CV (no more than 4 sides of A4) and a covering statement stating your suitability for the role. Please send to recruitment@mbht.org.uk by 11pm on Sunday 2nd June 2024.

Please download a detailed job description and the person specification on mbht.org.uk/vacancies.

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous Restaurant. The catering team are passionate about creating memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. As well as our beautiful restaurant we also have the Coffee Shop, Larder, Cabin and many other pop-up outlets throughout the year to cater for our wide range of guests.

We are looking for enthusiastic individuals to help our team to provide an exceptional service to our guests, ensuring a professional and relaxed dining experience that exceeds expectations.

What skills are required? With a passion for providing great customer service you will be a hardworking, confident, friendly and welcoming team player who can work effectively in a fast-paced environment and communicate effectively with others. You should have experience in a similar role, a positive attitude and great people skills.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and sociable hours to fit around your life. Our colleagues tell us they are proud to work here and value our commitment to their wellbeing.

If you want the opportunity to develop while working in a fun environment with like-minded people, then we want to hear from you! Weekend working is essential to cover our busiest times. We have a variety of seasonal, full-time and part-time shifts available depending on your availability. Find out more about what we do and about working for us at www.restorationyard.com.

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com to apply.

The closing date for applications is 27 May.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Glasgow Science Centre is a Scottish Charity and a unique 5-star visitor attraction with a vision for a Scotland where all people feel empowered through learning and engagement with science to make positive differences in their lives, communities and society.

Our mission is to inspire people of all ages to explore and understand the world around them, and to discover and enjoy science. We have been delivering interactive science experiences to schools, families, and community audiences for over 20 years, in-house, online and through outreach and we are dedicated to raising awareness of the importance of science to our nation’s wellbeing, economy, and society.

ABOUT THE ROLE

Glasgow Science Centre are recruiting for a Visitor Services Assistant to work in all Customer facing areas and offer a fun, safe and welcoming environment to all customers. Work in various areas across the organisation, including Whitelee Visitor Centre: hosting, dealing with groups, Gift shop, Food & Beverage dept, IMAX and concessions.

The successful candidate will have experience in a customer service role and be confident with excellent interpersonal and communication skills.

You will be able to work flexible days / hours (including Weekends / Bank holidays / Evenings) with a flexible approach to meeting overall deadlines and needs of GSC, both within and out-with your own department.

If this sounds like you, and you are passionate about GSC’s mission and values, then we would like to hear from you.

APPLICATION DETAILS

Please find full job description and details of how to apply on the Jobs and Volunteering section of the Glasgow Science Centre website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

The closing date for applications is, Friday 24th May 2024 at Noon.

June to October

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s Store and Restaurant. We have an exciting seasonal opportunity in our daytime catering operation for a Chef to work full-time over the busy summer period and be part of an amazing team who create memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day.

Our offering consists of a 100-seat beautiful restaurant with an additional 80 outdoor covers. To cater for our wide range of visitors, we also have the Coffee Shop, Larder, Cabin and many other seasonal outlets throughout the year. In this full-time role you will support Chefs in preparing food for our various outlets, including our food truck and pizza pop-up, whilst maintaining the highest standards of hygiene. In addition to normal daytime operations, you will assist with weddings and other events, producing quality food to a high standard.

What skills are required? With a passion for food, excellent knife skills and high standards of hygiene, you will be a hard-working team player who can work effectively in a fast-paced, high volume environment. Candidates must have relevant experience and will ideally have food hygiene/allergen certification.

Why work for us? Unlike many hospitality businesses, we work mostly in the day time, offering a healthier work life balance and sociable hours to fit around your life and commitments. Our colleagues tell us they are proud to work here and value our commitment to their wellbeing.

While this is initially a seasonal role until October there may be an opportunity to extend this. Find out more about what we do and working for us at www.restorationyard.com.

Interested? Please email a copy of your CV and covering letter to Jose Dalto, Head Chef, at recruitment@buccleuch.com.

The closing date for applications is 24 May.

Please view our Privacy Policy at www.restorationyard.com/privacy-policy/

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Junior Sous Chef to join our Caledonian Canal Centre team in Fort Augustus. You will be a passionate and supportive team player who is both an effective leader and follower. Ideally an experienced Sous Chef who has had similar roles in a fresh food premises but this position could also be suitable for a strong commis chef looking to progress with their career.

The role is offered on a permanent basis, and with a starting salary of £26,110 (Band B). Working hours 37 hours per week on a shift pattern of 4 days on, 2 days off.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Daily running of the kitchen
Food preparation as required
Working alongside Sous Chef and the front of house team to ensure the smooth running of the Caledonian Canal Centre F&B offer
Ensuring health and safety records are kept up to date.
Managing food purchase and storage
Menu planning and managing COS in line with budgets
Maintaining a safe and hygienic kitchen environment.
Be aware of the food preparation level during busy and quiet times

Qualifications and knowledge required:

NVQ Level 2 or above in Catering

Skills and experience required:

Previous experience working in a similar role
A full driving licence

Qualities & abilities required:

Good communication and team working
Highly organised with excellent planning
Able to work under pressure in a high-paced environment

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, this beautiful 1,000-acre estate is home to Restoration Yard where you will discover our gorgeous courtyard, home to The Kitchen, providing a stylish, relaxed and contemporary dining experience. To cater for our wide range of visitors, we also have The Larder, Cabin and many other pop up food and beverage outlets throughout the year.

An exciting opportunity has arisen to join our management team as Assistant Food & Beverage Manager to help create memorable moments for our guests, whether they are with us for a cup of tea, a spot of lunch or celebrating a special event.

Reporting to our Head of Food & Beverage, you will find that no two days are the same with responsibilities that include the day to day running of food outlets, stock control, managing our floor and bar team, running events and planning for our ever-changing seasonal calendar.

There are lots of reasons why it is great to work with us; it’s a fun & supportive team, stunning location, and unusually for hospitality, we work mostly in the daytime!

What skills are required? Teamwork, an excellent eye for detail, great with people, creativity, being a natural motivator with an eagerness to go the extra mile.

If this sounds like the step-up you’ve been waiting for, then we’d love to hear from you! Candidates should be passionate about customer service, enjoy a fast-paced environment and have some experience of supervising a front of house team (either in a manager or supervisor role).

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com. You can also find more about working for us at www.dalkeithcountrypark.co.uk/contact-us/work-for-us/.

The closing date for applications is 20 May.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

KEY RESPONSIBILITIES & ACCOUNTABILITIES

To provide a consistently high standard of visitor care when –

• Welcoming visitors to the café and working in an efficient and knowledgeable manner.
• Answering visitors queries about the catering offer.
• Promoting the National Trust for Scotland and the benefits of membership.

To maintain excellent standards of site and personal presentation –

• Ensuring the café is fully stocked and set up daily.
• Wearing correct uniform, name badges, or PPE as required.
• Working in harmony with other departments within the property.

Financial responsibilities –

• To adhere to all financial procedures to include till operations and cash reconciliation duties.
• Help achieve sales targets and membership recruitment targets.
• Upsell products within the café.
• Actively feedback visitor comments to line managers to improve offer, service and operation

Health and safety –

• To ensure the site meets with the Health and Safety legislation in liaison with your department manager.
• To ensure that visitors vacate the site at close of business and site is secured at end of the day.

OVERVIEW OF THE POST

As a Cook at Almond Valley Heritage Centre, you will play a vital role within our catering team, contributing to the creation of delicious and memorable food for our visitors. From preparing fresh ingredients to crafting mouth-watering dishes, you’ll showcase your skills and passion for food in every plate served. Working closely with the Catering Manager, you’ll help maintain the high standards of quality, consistency, and creativity that define our café’s menu offerings. With a focus on culinary excellence and customer satisfaction, you’ll ensure that every meal served reflects the unique charm and flavour of our visitor attraction.

INFORMATION ABOUT TEAM

You will form part of the Catering Team, lead by the Catering Manager. You will be responsible to the tearoom supervisor according to work location.

SCOPE OF DUTIES

Key Responsibilities, Duties and Objectives

• Oversee all aspects of food preparation and presentation in the kitchen
• Supervise kitchen staff to ensure high-quality dishes are produced
• Advise on creating and updating menus to meet customers’ preferences and
seasonal availability
• Maintain inventory levels and order supplies as needed
• Ensure compliance with health and safety regulations in the kitchen
• Train new kitchen staff members
• Collaborate with management to plan and execute special events or menus
Skills

• Proven experience in a culinary role
• Strong leadership and team management skills
• Excellent knowledge of culinary techniques and best practices
• Ability to work efficiently in a fast-paced environment
• Exceptional communication skills

ABOUT YOU

Qualifications:

Essential

• REHIS elementary food handling certificate

Desirable:

• Cook 1 Year
• Previous experience in commercial catering
• Experience of working unsupervised
• Experience in the use of combination ovens
• Good customer care skills
• A head for numbers
• The ability to work in a busy and sometimes hectic working environment
• Be a team player

Personal Qualities

• Maintain excellent time-keeping and attendance.
• Be professional at all times.
• Good interpersonal skills, able to work as part of a team, able to work
independently

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• To provide a consistently high standard of visitor care at all times when:
• Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient and knowledgeable manner; supporting visitors with special needs / impairments and providing a high level of service in accordance with the Equality Act.
• Answering visitors’ queries about the catering offer, deals, seating, and ingredients.
• Checking on how visitors are enjoying their experience of catering at and enquiring whether all their needs are met.
• Consistently presenting high quality plating of food.
• Promoting the National Trust for Scotland and the benefits of membership of it.
• To maintain excellent standards of site and personal presentation at all times
• The general ongoing operational cleaning of all areas as necessary
• Wearing correct uniform, name badges, or PPE as required.