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Hospitality and Catering

The role will see the candidate assist in the smooth running of our seasonal onsite restaurant and take away by delivering excellent service and high-quality food. To work along with our Head Chef David Millar to find new and exciting ways to ensure our guests are left with 5 star experience.

To apply either complete the form below or send a CV and covering letter to pauline@jupiterartland.org . For further information please contact Pauline on above email or give us a ring on 01506889900. Applicants must be received by Tuesday 30th April at 1pm.

Setting the Scene…

Born in 2010, and distilled in the heart of our namesake city, Edinburgh Gin has established itself as a pioneer in craft and wonder-filled flavour. Having been consistently rated on Tripadvisor as one of Scotland’s top tourist attractions through an offering of innovative and engaging experiences, but not one for ‘resting on our laurels’, in January 2024 we closed the doors to our Edinburgh Gin West End Distillery and Hanover Street retail shop in preparation for our extraordinary next chapter…

Nestled in the heart of Edinburgh’s Old Town, excitement is distilling as we look forward to opening our brand-new, state-of-the-art distillery at the Arches on East Market Street, where traditional craft meets innovation and we celebrate the art of gin-making amidst breath-taking views of Edinburgh’s skyline. This ongoing investment is a true testament to the pride we have in our product and our commitment to sharing this with our visitors, ensuring everyone who comes to see us has the most exceptional Edinburgh Gin experience.

With plans to welcome visitors from Autumn 2024, our new Brand Home is more than just a distillery; it’s a place where stories are told, where discoveries are made, where life-long connections are made with our brand, and where the spirit of Edinburgh comes alive.

As we embark on this next evolution of our Edinburgh Gin journey, fuelled by our passion for gin and dedication to excellence, we are now looking for kindred spirits to join us at this truly exciting time…

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Our opportunity…

At the heart of our brand, product and experience are the people that make it all happen. A critical element to our success is ensuring we have the right team in place, advocating for our brand, approaching their work creatively and innovatively and ensuring that everyone who engages with us has an exceptional experience.

In this first wave of our recruitment activities, we are delighted to now welcome interest in our exciting new role of Brand Homes Bar Manager (Edinburgh Gin).

This is a rare and unique opportunity for someone with extensive bartending and mixology experience to work on an opening project, years in the making. Completing our on-site management team, we’re looking for the right person to draw on their expertise and creativity to put their own stamp on how our brand is enjoyed and experienced. As Brand Homes Bar Manager (Edinburgh Gin), you will lead the bar team and its daily operation, supporting the delivery of tours, experiences, events and trade visits. You will be a key brand advocate, enthusiastically showcasing our products with in-depth product knowledge. Your skill, experience, curiosity, and ongoing research will be required to design our serve and cocktail menu, deepening brand engagement with all who come to see us. You will support the Brand Homes Manager and Central Brand to build and deliver a new strategic vision for the Brand Home bar, with profitability and commercial viability at the core and in line with the brand plan. As a key member of the Edinburgh Gin team, you will act as an ambassador for the Brand, engaging with our key trade customers by designing and hosting on site events and delivering training on our serve strategy. You will proudly use your industry network and social media presence to advocate for our craft and products, actively being a face for our brand, building strong relationships with our on-trade customers, partners and stakeholders.

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Who We Are Looking For …

This role is integral to the success of our new Brand Home, and we’re looking for candidates who are industry experts, with a strong, demonstrable background in the art of mixology and drinks menu curation. Direct previous experience leading the daily operation of a bar is essential, preferably within a high-end hospitality environment. We need an innovative individual with true passion for their craft and providing exceptional customer service and experiences, with a continuous desire to learn and adapt.

Our ideal candidate will be a charismatic, friendly and engaging individual, a team player who is able to build strong relationships with key internal and external stakeholders, working towards common goals. An excellent communicator who is confident presenting our Brand in person and on social media. Someone who is energised by their art and is thrives on sharing that enthusiasm.

We are looking for a professional who embodies our values and leads by example, with previous experience leading and developing a Bar team, establishing a warm and friendly culture that invites collaboration and experimentation. Excellent interpersonal skills and previous experience of people management and resource planning  is essential. 

The successful candidate will have commercial acumen and be technically competent with previous systems and Microsoft experience to support the smooth operation of the bar. We are looking for candidates who have an eye for detail and a drive for ongoing improvement.

We operate annualised hours, therefore previous experience of managing these operationally would be advantageous.

Candidates must also have a true and authentic passion for our Edinburgh Gin brand and be able to help translate brand values and ethos throughout all aspects of the operational world, making it their business to understand the competitive set and continuously striving to adapt and innovate.

Due to the nature of our operation and this role, we are looking for candidates who have flexibility in their availability. The role be offered on a full-time, permanent basis, working 5 from 7 days, including evening and weekends to facilitate our experience and event offering. You will also act, on a rotational basis, as a Duty Manager for the full site.

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Additional Information…

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Glengoyne, Rosebank, Tamdhu, Smokehead, to name but a few! ‘Crafting Spirits With Passion’ is what we do best. If you haven’t already, please browse around our company internet pages and immerse yourself in our colourful history and sample the details of some of our exquisite brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Next steps…

If after reading through, you still find that all of this really excites you, then we would love to hear from you! 

To apply for this opportunity, click the apply now button to create your own recruitment account with us and submit your application and CV. Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

A kitchen porter is responsible for basic food preparation, kitchen cleanliness, and ensuring the area remains organised. A kitchen porter’s duties include:
• Cleaning and sanitising all areas used for meal preparation, along with ovens, grills, sinks, and stoves.
• Unloading food and equipment deliveries & ensuring they are stored in the right areas.
• Continually making sure that work surfaces, floors, and walls are clean and sanitised.
• Taking out the rubbish and putting in correct bins
• Washing cutlery, utensils, and cookware so the kitchen staff has constant access.
• Helping the chef with food preparation such as peeling, washing, and cutting meal ingredients.
• Keeping freezers, fridges, and storage areas clean and organised.
• Taking on ad-hoc duties when deemed appropriate to the position,

• Carrying out basic cleaning tasks as quickly and safely as possible.
• Collecting and washing up pots and pans.
• Cleaning crockery & cutlery and ensuring food preparation sites are clean and ready.
• Unloading equipment and food from deliveries.
• Ensuring the storerooms/areas remains organised.
• Making sure work surfaces, floors and walls are always clean and sanitised.
• Some basic food preparation may be required
• Adhering at all times to health and safety requirements
• Work as part of a team

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ensure all food preparation meets standards
• Prepare and present high-quality food
• Supervise junior team members
• Keep all working areas clean and tidy and ensure no cross contamination
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Have control and organisation of own section
• Assist Head Chef/Sous Chef/Senior CDP in the training of all staff in compliance of company procedures
• Ability to work well as part of a team

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Food & Beverages Operation
• Assist with the development of the Menu Cycle/Specification
• Contribute to food production as per the Menu Cycle/Specification and event Food.
Production (corporate, hospitality, meetings etc.)
• Keeping up to date HACCP, COSHH checklists and temperature sheets as well as
allergen measures/controls
• Ensure high Standards of Kitchen hygiene, cleanliness, tidiness, and related schedules.
• Use fresh produce and ingredients whenever and wherever is possible and minimise wastage.
• Maintain a high standard of food presentation to the customer.
• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”,
being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
• Share in the common responsibility of working in a manner mindful of the Trust’s
obligations to minimise impact on the environment, through e.g., efficient.
use of water/heat/light, recycling and the disposal of waste, considered use of transport.
• Help to reduce occurrences where Health or Safety of yourself and other employees may
be put in jeopardy.
• Adherence to the COSHH Training provided and control of substances covered by COSHH.
• Involvement in the upkeep and maintenance of both the entire department site
and, specifically, the Catering Outlets
• Involvement in assessing and preserving the safety of utensils and equipment used within
the Catering Outlets.

Visitor experience
• Offer excellent customer service and ensure all members of the Food & Beverages team do the same.
• Delivering high standards and a consistently warm welcome within the Food & Beverages department
• Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing and security of buildings, addressing issues and emergency procedure and providing relief cover, as required.
Hospitality Operation
• Lead with the development of a catering offering to support a wide variety of events held at Pitmedden Garden.
People management
• Supervise the activities of a team of the Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective induction, training, task-setting, and coaching on front and back-of-house routines.
• Prepare Food & Beverages rotas and holiday allocation to meet business needs.
• Work closely with specialist advisory colleagues, i.e. Our Trust-wide Food & Beverages & Hospitality Development team
• Instill a Health & safety and Environmental health culture throughout the Food & Beverages operation.

Finance Management
• Share responsibility for achieving the Pitmedden over all budgets.
• Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective Food & Beverages operation.
• Supervise daily café till operations and perform end-of-day income reconciliation.
• Assist the F&B Manager with menu costing and stock-taking.
• You may have delegated tasks within other departments, and you will understand and help deliver the overall property business plan.
• This role is one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check, specifically a Standard Disclosure.

Performance indicators and targets
• Weekly, monthly, and annual sales and cost of sales targets
• Food compliance standards and record-keeping
• Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback

Tools / equipment / systems
• Access to laptop and relevant online people management, training, financial monitoring, and stock ordering systems, including NTS intranet and Microsoft 365.
• EPOS tills and chip and pin machines.
• Fully equipped commercial catering kitchens.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

⦁ Welcoming visitors to the site and interact with them in a friendly, efficient, and knowledgeable manner.
⦁ Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.
⦁ Answering visitors’ queries about the sites, education facilities and the local area.
⦁ Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

The above requirements reflect the scope of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

 To provide a consistently high standard of visitor care at all times.
 Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient, and knowledgeable manner; supporting visitors with special needs / impairments and providing a high level of service in accordance with the Equality Act.
 Answering visitors’ queries about the catering offer, deals, seating, and ingredients.
 Checking on how visitors are enjoying their experience of catering at and enquiring whether all their needs are met.
 To maintain excellent standards of site and personal presentation at all times.
 The general ongoing operational cleaning of all areas as necessary.
 Wearing correct uniform, name badges, or PPE as required.

Customer Service

 Regular interaction with members of the public of all ages and abilities.

Teamwork

 Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation.

Sales, stock and financial processes

 Help achieve sales targets and membership recruitment targets
 Operate tills and share end of day cash reconciliation duties, as appointed by Visitor Services Supervisor
 Regularly assist in ordering all necessary food and dry goods

Tools/equipment and cleaning chemicals

 Occasional user of cleaning chemicals.
 Expected to become familiar with and comply with the property’s Health and Safety policies or Safe Systems of Work’.

Scottish Canals is looking for Kitchen Workers to join our friendly team at the Caledonian Canal Centre!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2024 season.

If you’re interested in tourism, travel, events, food & drink, boating and outdoor activities, then this could be the perfect opportunity for you.  We have seasonal and casual contracts available with a degree of flexibility around working patterns and hours.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences, our Kitchen Workers enjoy a wide range of fun and exciting responsibilities. 

You will assist customers with purchases, supply information, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember.  The role will involve customer service, cash handling, and the preparation of food and drink.

Full uniform and training will be provided.

Duties will include:

Assisting in the food preparation process.
Cooking and preparing elements of high-quality dishes.
Preparing vegetables, meats, and fish.
To work with the kitchen team to understand customer expectations.
Helping with deliveries and restocking.
Assisting with stock rotation and cleaning stations.
To ensure that the Health & Safety Policy and Food Safety Management System are adhered to in the kitchen including all related paperwork checks & record keeping.
Assisting in other departments of the business when requested.
To be successful you will have:

Excellent interpersonal skills
a positive and proactive attitude and hygienic appearance at all times
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role
Previous experience in a similar role is welcomed, but not essential.

You will work on a rota which may include weekends and bank holidays.

The Kitchen at Restoration Yard is a gorgeous restaurant in the stable yard area of Dalkeith Country Park, a beautiful 1,000-acre space owned by the Duke of Buccleuch. The team ensure that every guest receives a friendly welcome and the highest standard of service.

We are looking for enthusiastic individuals who want to help our passionate team to provide an exceptional service to our guests. We have the following exciting opportunities working in our busy and fast paced restaurant, coffee shop, larder and Fort Douglas cabin:

Food & Beverage Assistants

You will be responsible for a busy section of the restaurant, ensuring a professional and relaxed dining experience for our guests. You will be confident and able to work independently, with the ability to communicate effectively with the kitchen and management team.

Baristas

If you’re passionate about coffee and share our desire to provide a perfectly handcrafted quality beverage whilst ensuring high standards of cleanliness, we would love to hear from you.

• Do you have a friendly and welcoming attitude?
• Can you demonstrate a passion for customer service?
• Are you able to thrive in a fast-paced environment?

If you want to work in a fun environment with like-minded people, then please get in touch! As a daytime operation we offer sociable hours to fit around your other commitments, although weekend working is essential to cover our busiest times, and occasional evening cover will be needed for wedding and events. We have a variety of full-time and part-time shifts available depending on your availability.

Interested? Please email a copy of your CV and covering letter to our recruitment team at recruitment@buccleuch.com, indicating which role you are most interested in and what hours you are available to work.

The closing date for applications is 29 April.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Role Summary:
As a Chef de Partie at Conifox, you will be a key member of our kitchen team, responsible for the daily operations of food preparation and service of food to customers, activity centre café and social/corporate events.

We are looking for an enthusiastic, self-driven individual who will embrace opportunities to improve their skills and knowledge whenever possible.

Due to the nature of the business, we are closed on Mondays and Tuesdays with exception of school holidays. Shift rota is generally 4 to 5 shifts of 8-hours Wednesday to Sunday.

If you are looking to the future, then it is good to know that career progression prospects are excellent as a Chef de Partie. The role provides the opportunity to learn and develop specialist skills and knowledge while developing your craft with creativity and flair.

Main Duties and Responsibilities:
• Maintaining a clean and hygienic working environment whilst ensuring a product of high quality and presentation standards.
• Adhering to HACCAP principles at all times.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Assist to lead the kitchen in absence of the head chef and sous chef.
• To ensure that all deliveries are checked and put away promptly and correctly.
• Be pro-active at all times and use initiative, diplomacy, and discretion to solve any problems that may arise.

Qualifications and Skills:
• Excellent customer service skills, with the ability to work as part of a team within a public facing environment.
• Ability to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health, and safety.
• Possess great communication skills in order to be able to liaise with a wide range of team members and customers within your work environment.
• Flexible can-do attitude with an approachable and enthusiastic manner.
• Ability to remain calm in emergency situations and make balanced decisions.
• The ideal candidate will have experience of running their own section and working with high quality food in a premium environment. While some knowledge of seafood is preferred this is not essential as full training will be given.
• Ability to work under pressure whilst maintaining a positive attitude.
• Applicants must be over the age of 18.

Staff Benefits:
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects.
• Fantastic work life balance – site closes at 5pm
• 28 days annual leave (Pro-rata)
• Flexible working hours
• Discount children’s parties
• Free access to events
• Family tickets to the Adventure Park & Activity Centre
If you think this is a challenge you’d like to accept or find out more about then email us and we can give you more reasons to be part of the Conifox Family.

Glasgow Life is looking for Retail Assistants to join us on a full time (1 x 35 hours) and part time (1 x 12 and 1 x 20 hours), fixed term contracts up to 30th September 2024. As a Retail assistant you will be joining our in-demand Retail service team delivering an exceptional customer service and experience with the DEGAS exhibition shop at the Burrell Collection. Our city-wide contracts mean staff are flexible to work in any of our locations, however the primary location of this vacancy is the Burrell Collection. You will be part of a dedicated team which supports Glasgow Museums Retail.
More about our Museums teams
As a Retail Assistant you’ll be joining our Glasgow Life Museums team and Corporate Services team. From The Burrell Collection to Kelvingrove Art Gallery and Museum, our museums are free for everyone to access. Being part of the corporate services team too, you are part of a team who oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops. We’re committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website. https://www.glasgowlife.org.uk/museums
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Retail Assistant you’ll be an integral part of the team who thrive on and deliver exceptional customer service to all our museum visitors. Reporting to The Burrell Shop Manager and working alongside an established and award-winning team.
The candidate
If you’re interested in joining us as a Retail Assistant, you’ll need:
• Excellent customer service skills
• Previous retail experience
• Good communication skills and a strong team player
• The ability to multitask and handle the pressure of a busy day.
• Excellent numeracy skills
You can read the full person specification for this role under the ‘Job Attachments’ section.
Our city-wide contracts mean you will be flexible to work in any of our locations.
Retail Assistant roles available are:
Full-time 35 hour working 5 days, Monday – Friday 9.30am – 5.15pm
Part-time 20 hours working 5 days, Wednesday – Sunday 12pm – 4pm
Part-time 12 hours working weekends, Saturday 10am-5pm and Sunday 11am-5pm
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 21st April and interviews are provisionally scheduled for w/c 29th April

Benefits at Glasgow Life
• A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles).
• Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions.
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave.
• Cycle-to-work scheme
• Flexible retirement
• Family-friendly policies
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply.

MAIN DUTIES & RESPONSIBILITIES

Work within the team to deliver excellent customer service consistently and to deliver simple, fresh food (home made soup, scones and sandwiches) made to order to Legends high standards.

Assist with the team in ensuring the cleanliness of all sites and ensure attractive displays of stock are always in place

Work within the team to ensure that all attractions and any associated activities are operated in compliance with the current Health and Safety and Fire Safety legislation, guidelines and industry codes of practice

Work within the team to assist with the ordering of appropriate stock items, helping to ensure catering stock is properly rotated and stored, and a range of site appropriate stock items are available in the retail areas