Hospitality and Catering

Catering Assistant

OVERVIEW OF THE POST

All Catering Assistants are responsible for the delivery of high quality food and service at Almond Valley Heritage Centre. Customers are expected to receive the same high quality of service whether in the Tearoom, at a Birthday Party, the Shepherd’s Hut or when using Soft Play.

Catering Assistants are expected to communicate well, respond quickly to instructions and work as part of a team.

INFORMATION ABOUT TEAM

You will form part of the Catering Team, lead by the Catering Manager. You will be responsible to the Senior Catering Assistant/Kitchen Leader according to work location.

SCOPE OF DUTIES

Key Responsibilities, Duties and Objectives

Kitchen

• Supporting the Kitchen leader in food preparation and service
• Carrying out basic food preparation tasks – peeling and chopping vegetables,
baking
• Ensuring senior personnel are equipped with ingredients and equipment
• Tidying and rotation of stock, accepting deliveries, correct storage of food supplies
and consumables
• Cleaning of kitchen work surfaces, equipment, floors, walls et
• Dish washing duties
• Understanding Health & Safety, HACCP, Environmental Health Legislation and
Almond Valley procedures

Front of House

• Service of hot and cold drinks, bakery goods and grab-and-go items
• Taking orders for hot foods and relaying of these
• Operation of the tills
• Assisting with waiting and table service duties
• Maintaining tables, chairs and high chairs in a clean and tidy fashion i.e. clearing
between customers
• Maintaining the servery counter and till points to the standard specified by senior
staff
• Ensuring cleanliness of all service areas
• Ensuring adequate stocks of cutlery, napkins etc
• Stocking of refrigeration, display units to the specification indicated
• Understanding fire safety and emergency evacuation procedures
• Record feedback from visitors

House Chef

Hospitality: House Chef (Breakfast)
Location: The Glenturret Distillery – Crieff
Hours: Part time – 15 hours per week over 3 days (Friday to Sunday)
Contract type: Permanent

The Glenturret Distillery, owned in partnership with Lalique – one of the world’s truly great luxury brands – is Scotland’s Oldest Working Distillery and is based in an incredibly beautiful location.

This is a unique luxury Scottish brand, with the hospitality business comprising of the two MICHELIN Star Lalique Restaurant, a busy tourist attraction and The Aberturret Estate House. We are a forward-thinking, fast-growing business with ambitious expansion and global business growth plans.

The role of House Chef is to play an integral part in the day-to-day running of Aberturret Estate House and to create delicious, country style breakfast food for our guests. Main duties include but are not limited to; food preparation, plating and serving of breakfast foods including tea and coffee, maintaining health and safety and food hygiene standards and the ordering of supplies.

As part of a small team, you will make a lasting impression for our guests, building relationships with them to ensure they have everything they could require during their stay and thus ensuring high end and unforgettable experiences.

We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves. We pride ourselves to be a vibrant work environment welcoming and attracting a diverse range of people.
The Glenturret is a seven-day operation and as such, working hours will be flexible.

About you:

You have previous work experience in food preparation, cooking, and customer service in a high-quality establishment with the knowledge and ability to run a home kitchen, without close supervision.
This position requires strong organisational and communication skills, a hardworking and highly motivated individual with strong time management skills and the ability to prioritise.

You’re passionate about your work and the experiences you provide. You will strive to provide excellent customer service with a warm, friendly, and genuine attitude and a focus on building rapport with guests and being able to proactively anticipate their needs to ensure complete customer satisfaction is essential.

What is on offer for you:
• Fantastic career and development prospect
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures.

We therefore welcome applications from those who bring difference.

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

A full job description is available on request.

Closing date for applications is Monday the 27th of May 2024.

Cook

We are looking for a Cook to join our Catering team. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality, and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.

The Cook supports the preparation of the food on the menu for our daily service and occasional events.

Principal responsibilities

The main responsibilities of the Cook are:

i. Check the quality of ingredients and prepare these to use in cooking (chopping and peeling vegetables, cutting meat, preparing salads etc.).
ii. Learn and become familiar with the cooking process, equipment and appliances used to make each of our dishes.
iii. Ensure great presentation of our food, by dressing dishes before they are served.
iv. Cook dishes under the supervision of the Catering Manager or the Chef and develop sufficient competence to provide cover during staff absences/holiday cover.
v. Ensure that all dishes for a single order are ready for serving at the same time and co-ordinate effectively with the café serving team.
vi. Take responsibility for maintaining and cleaning the kitchen area/equipment ensuring that all appropriate standards are met.
vii. Ensure all food and other items are stored properly.
viii. Monitor stock levels and advise the Catering Manager or Chef of any orders that need to be placed.
ix. Ensure that all duties are undertaken in compliance with health and safety, food standards and hygiene regulations and practices, as well as our internal procedures.
x. Carry out any other reasonable duty which is within the competence of the post.

Essential skills and experience
• Organised with an ability to work effectively in what can be a fast-paced, high-volume business at peak times.
• A team player – adaptable and flexible.
• A confident communicator.
• An appropriate means of transport to get to the Centre (between 0830 and 1800).

Desirable skills and experience
• A willingness to learn on the job and/or to work towards an SQV cooking certificate.
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability principles.

Cafe Assistant

Our café has one of the best views in the town! Because of this, we welcome hundreds
of people a week to our café and you’ll have a vitally important role to play. You’ll help
the catering team to deliver high quality service and you’ll work hard to ensure that our visitors have a fantastic experience.

You will provide a warm welcome and must have a helpful attitude. You’ll quickly
develop an understanding of all our products and ingredients and be able to promote
the café’s special offers. Alongside other team members, staff keep the café clean, up to our high standard, as well as serving customers quickly, efficiently and promoting our Charity while doing so.

Principal duties
• To serve food efficiently from our kitchen, always ensuring friendly customer
interaction.
• Be knowledgeable about the products and special offers available.
• Follow the opening and closing procedures.
• Ensure all counters and displays are always clean and fully stocked.
• Ensure all equipment is fully operational.
• Ensure Seabird Café facilities are clean and of a high quality at all times including
tables, chairs, highchairs, and condiments.
• To keep the dishwashing area working smoothly.
• To assist in the acceptance of stock deliveries and storage.
• To process all till transactions accurately.
• To assist with cashing-up procedures to ensure daily takings are handled
securely.
• Observe all Health & Safety/ Environmental policies and procedures.
• To take an interest in and promote the work of our Charity, including our
Discovery Experience, Gift Shop, Events, and membership to customers.
• Carry out any other relevant duty as directed by the line manager that is within
the competence of the post holder.
Skills and experience
• A customer-focused attitude.
• Ability to achieve excellent results under pressure.
• Consistent delivery of a high-quality visitor experience.
• The ability to work on your own initiative and as part of a team.
• Proficient verbal and written communication skills.
• Basic maths skills.
• Attention to detail.
• Ability to prioritise your work.

Desirable skills
• An interest in Scotland’s marine and coastal environment
• An awareness of and alignment with environmental sustainability principles and practice.

Relief Café Assistant

To cover shifts when required in the museum Coffee Shop and deliver excellent customer service.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

· To provide excellent customer care to all visitors with an enthusiastic can-do attitude.

· To prepare and serve food/refreshments in a timely manner

· To keep the coffee shop and kitchen clean at all times to a high standard

· To hold, or willing to gain, a Food Hygiene Certificate

· To have knowledge of food safety standards, i.e. HACCP/Cooksafe, and allergens legislation

· To ensure all essential record keeping (e.g. daily temp checks/wastage sheets) are kept up to date

· Cash handling and till reconciliation.

· To ensure that all supplies are checked in, and stored correctly

· Have a knowledge of stock rotation and wastage

· To ensure that all work activities are carried out safely in accordance with health and safety procedures.

· To work with and give support to the wider Museum and Art Gallery team

Cafe Supervisor (Temporary for 6 Months)

JOB PURPOSE: To provide an outstanding café experience at Café North.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

· To provide excellent customer care to all visitors and staff with an enthusiastic and visitor focused attitude, both individually and through the whole team.

· To supervise café staff.

· To ensure that all café produce is correctly stored with appropriate record recording.

· To assist with menu compilation and undertake ordering of produce for the café to ensure good profit margins, and to keep waste to a minimum.

· To ensure that all income is correctly accounted for

· To ensure that all training and record keeping is up to date and adhered to by the café team, using the “Cooksafe” system.

· To ensure excellent stock rotation is adhered to, and food is correctly labelled with “use by” dates.

· To ensure that all work activities are carried out safely in accordance with health and safety procedures and Food Hygiene stipulations.

· To act as the public face of Highlife Highland and implement the Highlife Highland role model behaviours.

· To be solution focused and respond to feedback professionally.

· To look for opportunities to add value to our visitor’s experience.

· To work on a rota basis including weekend and bank holiday, and to rota café staff accordingly.

· To ensure that all café timesheets are accurately filled in

· To ensure cleanliness of the café and kitchen area is maintained to a high standard.

· To support the immediate and wider teams within the museum and assist with the activities and events program.

35 hours April- September – 24.50 hours October-March

See link for application form and further information.

Cafe Manager

Purpose of Post:
The management of all functions of the café operation at Maryhill Burgh Halls including management of staff, resources, business development, good food, quality standards and supporting the ethos of exceptional employment opportunities for local people.

We are looking for a dynamic experienced Cafe Manager to help deliver the successful running of the operation. We seek someone with strong catering management experience, food production skills, commercial attitude and behaviours, great customer service skills and experience of working within a vibrant, creative environment. They will also have a strong value base that promotes training and development. Experience of working with volunteers and people with training needs will be advantageous.

The key elements of the role are:

· Food preparation and planning responsibilities

· Resource management – people, product and other resources

· Systems and processes – responsibilities for development and ongoing management

· Development of event catering opportunities

· Development of food elements of community engagement programmes

To apply for this position please send your CV (no more than 4 sides of A4) and a covering statement stating your suitability for the role. Please send to recruitment@mbht.org.uk by 11pm on Sunday 2nd June 2024.

Please download a detailed job description and the person specification on mbht.org.uk/vacancies.

Food & Beverage Assistant

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous Restaurant. The catering team are passionate about creating memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. As well as our beautiful restaurant we also have the Coffee Shop, Larder, Cabin and many other pop-up outlets throughout the year to cater for our wide range of guests.

We are looking for enthusiastic individuals to help our team to provide an exceptional service to our guests, ensuring a professional and relaxed dining experience that exceeds expectations.

What skills are required? With a passion for providing great customer service you will be a hardworking, confident, friendly and welcoming team player who can work effectively in a fast-paced environment and communicate effectively with others. You should have experience in a similar role, a positive attitude and great people skills.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and sociable hours to fit around your life. Our colleagues tell us they are proud to work here and value our commitment to their wellbeing.

If you want the opportunity to develop while working in a fun environment with like-minded people, then we want to hear from you! Weekend working is essential to cover our busiest times. We have a variety of seasonal, full-time and part-time shifts available depending on your availability. Find out more about what we do and about working for us at www.restorationyard.com.

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com to apply.

The closing date for applications is 27 May.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Visitor Services Assistant (Fixed-Term)

Glasgow Science Centre is a Scottish Charity and a unique 5-star visitor attraction with a vision for a Scotland where all people feel empowered through learning and engagement with science to make positive differences in their lives, communities and society.

Our mission is to inspire people of all ages to explore and understand the world around them, and to discover and enjoy science. We have been delivering interactive science experiences to schools, families, and community audiences for over 20 years, in-house, online and through outreach and we are dedicated to raising awareness of the importance of science to our nation’s wellbeing, economy, and society.

ABOUT THE ROLE

Glasgow Science Centre are recruiting for a Visitor Services Assistant to work in all Customer facing areas and offer a fun, safe and welcoming environment to all customers. Work in various areas across the organisation, including Whitelee Visitor Centre: hosting, dealing with groups, Gift shop, Food & Beverage dept, IMAX and concessions.

The successful candidate will have experience in a customer service role and be confident with excellent interpersonal and communication skills.

You will be able to work flexible days / hours (including Weekends / Bank holidays / Evenings) with a flexible approach to meeting overall deadlines and needs of GSC, both within and out-with your own department.

If this sounds like you, and you are passionate about GSC’s mission and values, then we would like to hear from you.

APPLICATION DETAILS

Please find full job description and details of how to apply on the Jobs and Volunteering section of the Glasgow Science Centre website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

The closing date for applications is, Friday 24th May 2024 at Noon.

Seasonal Prep Chef

June to October

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s Store and Restaurant. We have an exciting seasonal opportunity in our daytime catering operation for a Chef to work full-time over the busy summer period and be part of an amazing team who create memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day.

Our offering consists of a 100-seat beautiful restaurant with an additional 80 outdoor covers. To cater for our wide range of visitors, we also have the Coffee Shop, Larder, Cabin and many other seasonal outlets throughout the year. In this full-time role you will support Chefs in preparing food for our various outlets, including our food truck and pizza pop-up, whilst maintaining the highest standards of hygiene. In addition to normal daytime operations, you will assist with weddings and other events, producing quality food to a high standard.

What skills are required? With a passion for food, excellent knife skills and high standards of hygiene, you will be a hard-working team player who can work effectively in a fast-paced, high volume environment. Candidates must have relevant experience and will ideally have food hygiene/allergen certification.

Why work for us? Unlike many hospitality businesses, we work mostly in the day time, offering a healthier work life balance and sociable hours to fit around your life and commitments. Our colleagues tell us they are proud to work here and value our commitment to their wellbeing.

While this is initially a seasonal role until October there may be an opportunity to extend this. Find out more about what we do and working for us at www.restorationyard.com.

Interested? Please email a copy of your CV and covering letter to Jose Dalto, Head Chef, at recruitment@buccleuch.com.

The closing date for applications is 24 May.

Please view our Privacy Policy at www.restorationyard.com/privacy-policy/

Junior Sous Chef

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Junior Sous Chef to join our Caledonian Canal Centre team in Fort Augustus. You will be a passionate and supportive team player who is both an effective leader and follower. Ideally an experienced Sous Chef who has had similar roles in a fresh food premises but this position could also be suitable for a strong commis chef looking to progress with their career.

The role is offered on a permanent basis, and with a starting salary of £26,110 (Band B). Working hours 37 hours per week on a shift pattern of 4 days on, 2 days off.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Daily running of the kitchen
Food preparation as required
Working alongside Sous Chef and the front of house team to ensure the smooth running of the Caledonian Canal Centre F&B offer
Ensuring health and safety records are kept up to date.
Managing food purchase and storage
Menu planning and managing COS in line with budgets
Maintaining a safe and hygienic kitchen environment.
Be aware of the food preparation level during busy and quiet times

Qualifications and knowledge required:

NVQ Level 2 or above in Catering

Skills and experience required:

Previous experience working in a similar role
A full driving licence

Qualities & abilities required:

Good communication and team working
Highly organised with excellent planning
Able to work under pressure in a high-paced environment

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Assistant Food & Beverage Manager

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, this beautiful 1,000-acre estate is home to Restoration Yard where you will discover our gorgeous courtyard, home to The Kitchen, providing a stylish, relaxed and contemporary dining experience. To cater for our wide range of visitors, we also have The Larder, Cabin and many other pop up food and beverage outlets throughout the year.

An exciting opportunity has arisen to join our management team as Assistant Food & Beverage Manager to help create memorable moments for our guests, whether they are with us for a cup of tea, a spot of lunch or celebrating a special event.

Reporting to our Head of Food & Beverage, you will find that no two days are the same with responsibilities that include the day to day running of food outlets, stock control, managing our floor and bar team, running events and planning for our ever-changing seasonal calendar.

There are lots of reasons why it is great to work with us; it’s a fun & supportive team, stunning location, and unusually for hospitality, we work mostly in the daytime!

What skills are required? Teamwork, an excellent eye for detail, great with people, creativity, being a natural motivator with an eagerness to go the extra mile.

If this sounds like the step-up you’ve been waiting for, then we’d love to hear from you! Candidates should be passionate about customer service, enjoy a fast-paced environment and have some experience of supervising a front of house team (either in a manager or supervisor role).

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com. You can also find more about working for us at www.dalkeithcountrypark.co.uk/contact-us/work-for-us/.

The closing date for applications is 20 May.