Management

Eden Scott is delighted to be working with Mercat Tours again, one of Edinburgh’s visitor attractions who offer award winning history walks and ghost tours around the city.

Their sister company is Mercat Tours International, a very different operation – an outbound tour operator working with UK schools travelling to the EU. They promise to provide each school trip with a first class learning experience.

Their passionate guides bring 20th century European history to life and take pupils on a journey through events that continue to shape the world that we live in today.

Their service takes school groups to France and Belgium and operationally manages every part of the trip – ferries, coaches, hotels, guides and works really closely with their teacher clients.

A vacancy has arisen as they are now seeking a Manager to head up the team and be responsible for all parts of the business.

Key Requirements
 Oversee the efficient and effective operation of Mercat Tours International (MTI) in the delivery of all services.
 Ensure a consistently high-quality visitor experience through accurate, timely, and efficient administration.
 Maintain and nurture client relations
 Manage the performance, responsibilities, and development of the MTI Admin Assistant, while ensuring external suppliers continue to deliver a high standard of service that supports MTI’s strong reputation.
 Manage the responsibilities of the MTI Guides, ensuring all essential materials and resources are prepared, maintained, kept up to date and shared.
 Create, implement, and monitor improvements to systems, processes, and operational practices to ensure the company runs as efficiently and effectively as possible, both operationally and financially.
 Consolidate existing business while proactively exploring opportunities for growth and new business development.
 Work collaboratively with the Marketing Executive to promote MTI’s services to a wider audience, including schools and adult tour groups.
 Responsible for forecasting and sales reporting as member of Leadership Team
 Identify opportunities for internal efficiencies, partnership working and sales growth
 Develop pricing strategy alongside Finance Manager to ensure competitive offer securing business and reputation

We are seeking an individual who has tour planning experience and is:
 Positive and effective communicator with strong interpersonal skills.
 Excellent organisational ability and meticulous attention to detail.
 Methodical, logical, and thorough approach to tasks.
 Ability to remain calm, focused, and responsive under pressure.

This role offers a salary circa £35k plus significant company benefits including many health & wellbeing and lifestyle benefits.

Eden Scott is dealing exclusively with Mercat on this vacancy, so to be considered for this unique opportunity, please submit their CV online and for an informal please call Sally on 07776 662506 or email sally.rae@edenscottt.com
This role is hybrid working.

Eden Scott is delighted to be working with Active Kids Adventure Park, a 5-star children’s play center and visitor attraction nestled in the heart of rural Perthshire. Located just off the A9 adjacent to the village of Stanley, approximately 8 miles to the north of the City of Perth.

The park is open all year round and features an 11-acre outdoor park with a wide range of outdoor children’s activities and farm animals, plus an indoor bespoke tree-house themed playground, café and retail outlet.

There are over 50 outdoor attractions from giant jelly belly bouncing pillows and pedal powered go-karts to their 18m long pirate ship and zinging zip line, there’s so much for kids of all ages to enjoy.

The business underwent significant refurbishment in 2022 and re-opened in 2023 as a leading visitor attraction in the Perthshire area. They pride themselves on providing a high-quality experience for the 60,000 customers that they welcome to the park each year.

A newly created opportunity has arisen at Active Kids Adventure Park as they are now seeking an experienced Operations Manager to head up the team and be responsible for all parts of the business.

This role will lead an established team of employees and maintain their high standards across the business.

Key Requirements
• Management of all on-site operations on a day-to-day basis, together with the recruitment, training and development of all employees of the business
• A detailed approach to Health and Safety and industry legislation, ensuring full compliance of all site operations
• Effective marketing of the business, including the use of social media and the Active Kids website to promote the business
• Purchasing and managing stock within agreed budgets, ensuring cost efficiency and operational results
• Working closely with suppliers to establish relationships and develop business opportunities
• Development of new initiatives and events to increase footfall and profit across the business, along with the potential wider development of the park and site.

What We’re Looking For:
This role requires previous experience within the leisure and hospitality industry and an understanding of commercial performance, legislative compliance, health and safety and leading and developing a large team. The successful candidate will have excellent interpersonal and communication skills, a creative outlook, a problem-solving approach and the desire to deliver a positive experience to all those who visit the park.

This role offers an excellent competitive salary with significant company benefits including 9% employer paid pension contribution and death in service.

In addition, the business can provide accommodation: a nearby three bedroomed house or a one bed flat at a negotiable rate.

Eden Scott is dealing exclusively with Active Kids Adventure Park on this vacancy, so to be considered for this unique opportunity, please submit their CV online and for an informal please call Sally on 07776 662506 or email sally.rae@edenscottt.com

Closing date is Friday 1st May 2026 at 5.00pm
Interviews w/c 11th May 2026

The Royal Botanic Garden Edinburgh (RBGE) is a world class centre for plant science, conservation and learning, with four unique Gardens across Scotland. Our work supports global biodiversity, sustainability and research, while providing welcoming, safe and inspiring spaces for colleagues, communities and visitors. We are committed to creating inclusive environments where people, plants and places can thrive.

We are seeking an Estates Maintenance Manager to play a key role in maintaining and protecting RBGE’s diverse estate. This role provides leadership across planned and reactive maintenance activities, helping to ensure our buildings, infrastructure and assets are safe, compliant, resilient and fit for the future.

You will lead the delivery of maintenance programmes across the four Gardens, overseeing electrical, mechanical and building fabric assets, contractor performance and service delivery. Working collaboratively with internal teams and external partners, you will ensure high standards of safety, quality and value for money, supported by robust planning, performance monitoring and budget management.

With a strong focus on safety and sustainability, you will promote a proactive health and safety culture, contribute to carbon reduction initiatives and support effective asset and lifecycle management. You will also act as a key point of contact for maintenance services across sites, building positive relationships and helping to create well maintained environments that support RBGE’s long term mission.

For more information including job description, person specification and to apply, please visit our website.

Interview date:         5 / 6 May

The Royal Botanic Garden Edinburgh (RBGE) is a world leading centre for plant science, conservation and education. We are committed to creating inclusive, sustainable and welcoming environments across our four Gardens, supporting colleagues, communities and visitors alike.

We are seeking a Facilities and Workplace Manager to lead the delivery of high quality facilities and workplace services across RBGE. This role plays a key part in shaping effective, inclusive and future focused workspaces, working closely with teams and stakeholders throughout the organisation.

You will oversee Soft FM services, workplace operations and performance management, ensuring services are delivered safely, efficiently and within budget. You will also manage contracts, facilities data and reporting, supporting sustainability commitments and continuous improvement.

Working collaboratively across RBGE, you will help ensure our workspaces support hybrid working, wellbeing and operational needs, while contributing to capital planning and space forecasting. Leading and supporting the facilities team, and deputising for the Health, Safety and Sustainability Manager when required, you will help foster a positive, inclusive culture and effective service delivery.

For more information including job description, person specification and to apply, please visit our website.

Interview date:         5 / 6 May 2026

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Lochgelly Centre venue. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key front facing figure, responsible for the promotion of all services within Rothes Halls and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations Management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience. This is a full time post, and your days and hours of working will flex to meet the business needs which will include weekend and evening working.

You can view the full job spec on our current vacancies page on our website.

About You

You’ll be an approachable people manager, supporting colleagues and contributing positively to a team environment. A customer service mindset is essential, demonstrating warmth, patience, professionalism in dealing with the public and have a passion for providing excellent customer service and visitor experience. You’ll enjoy engaging with the community and stakeholders making sure Lochgelly Centre is a relevant and welcoming venue.

You will foster a positive, inclusive, and collaborative team culture. You’ll have an awareness of Health & Safety and Compliance in the workplace and an understanding of cash handling and administration. You will have strong IT skills and the ability to plan through results tracking and strategic thinking, assisting the Venue Manager with reporting and record keeping.

How to Apply

If you would like to find out more information about this role before applying, please contact Debbie Kelly, Venue Manager for an informal chat.

When you’re ready to apply, please complete our application form and equal opportunities form  on our current vacancies page on our website.

The closing date for applications is 12 noon 2 April 2026.

Interviews will take place week commencing 6 April 2026.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

We are looking for an experienced and talented Marketing Manager with a curious mind to take
ownership of all marketing across our organisation. This role involves effectively positioning Blair Castle
& Gardens and our visitor events to drive engagement, while strategically ensuring our Caravan Park and
Highland Lodge occupancy rates consistently meet and exceed targets.

As Marketing Manager, you will lead a focused in-house marketing function, providing direct line
management and mentorship to a Marketing Assistant. You will collaborate seamlessly with external
freelancers and agencies to balance high-impact, day-to-day activity with long-term strategic initiatives.

This role is perfectly suited for a strategic thinker who can look ahead to drive revenue growth while
navigating the demands of a dynamic environment with a proactive, hands-on approach. This is a key
role that includes planning, strategy, execution, implementation, copywriting, budgeting and reporting on
the success of marketing activity. It will involve working closely with the management team, trustees,
and owners to drive awareness, top line sales and direct bookings.

About Us

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities and services, from boating, and mooring, paddling, walking and wheeling, to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

​​​​About the Role

We currently have an exciting opportunity for an Operations Manager to join our Destinations team at The Falkirk Wheel. You will be responsible for the operational leadership of the Falkirk Wheel site. You will manage teams, oversee daily visitor operations and ensure the smooth delivery of services across the attraction.

Working closely with internal teams and external partners, you will ensure the site continues to be a vibrant and welcoming destination for visitors from across Scotland and around the world.

The role is offered on a permanent basis, working an average of 5 days out of 7, averaging 35 hours per week (flexibility required).

Primary responsibilities of the role:

Leading and managing the operational teams across the Falkirk Wheel site.
Ensuring safe, efficient daily operations of visitor services and activities.
Drive the delivery of an outstanding visitor experience.
Manage resources, operational processes and site performance.
Support events, commercial activities and visitor programmes.
Work collaboratively with internal departments and external partners.
Ensure compliance with health and safety and organisational policies.
Monitor performance and identify opportunities for improvement.

About the Reward

This role offers a progressive starting salary of £49,588 (Band F), plus an additional 11.25% Variable Hours allowance.

Scottish Canals offer a generous annual leave entitlement of 32 days, plus 6 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

About You

Qualifications and knowledge required:

Degree or equivalent qualification in business management, tourism, hospitality, leisure management or a related field, or equivalent relevant experience.
Management or leadership qualification (desirable).
Knowledge of health and safety legislation and safe operational practices.
Strong organisational and planning skills.
Excellent communication and interpersonal skills, both written and verbal.
Good IT and digital skills, including experience using Microsoft Office systems and operational reporting tools.
Financial awareness with the ability to manage budgets and resources effectively.

Skills and experience required:

Proven experience in an operations management or supervisory role, ideally within a visitor attraction, tourism, leisure, hospitality or public-facing environment.
Experience and understanding of the cycle of Performance Management.
Demonstrated experience leading and motivating teams to deliver high performance.
Experience managing day-to-day operational activities within a busy environment.
Experience delivering excellent customer or visitor experiences.
Experience working with multiple stakeholders, partners and contractors.
Ability to manage competing priorities and respond effectively to operational challenges.
Experience implementing and maintaining health and safety procedures and compliance.
Experience analysing performance and identifying areas for operational and financial improvement.

Qualities & abilities required:

Strong leadership presence, with the ability to inspire and support teams.
Proactive and solution-focussed, with strong problem-solving abilities.
Highly organised with excellent attention to detail.
Ability to work under pressure and remain calm in busy operational environments.
A strong visitor focus, with a passion for delivering memorable experiences.
Flexible and adaptable, with the ability to respond to changing operational needs.
Collaborative mindset with the ability to build strong relationships across teams and partners.
High level of professionalism, integrity and accountability.

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

JOB PURPOSE

To ensure that the moorland landscape of Culloden Battlefield and the maintenance of the Visitor Centre and the landscape around it are managed to a high standard. This will be in accordance with the aims of the Culloden Battlefield Conservation Management Plan, improving the conservation of the battlefield and contributing to the visitor experience at Culloden.

CONTEXT
The Trust’s Culloden Battlefield policies are comprised of approx. 67 hectares, mostly upland moorland, with pockets of woodland, grazed pasture and amenity landscape. There is a Scheduled Ancient Monument and Listed Building on site and the whole area is covered by the Highland Council Culloden Muir Conservation Area. The site has regional, national and international heritage significance.
The Culloden entry in Historic Environment Scotland’s Battlefield Inventory states:
‘Culloden is one of the most important battles in the history of the British Isles and has international significance. It is the final battle fought on the British mainland and brings to an end more than half a century of Jacobite conflict, itself played out against a background of wider international wars. Its aftermath transforms the Highlands, ending the traditional way of life of the area and contributing to the subsequent Clearances. The battle also holds a prominent place within the Scottish cultural legacy, frequently depicted and commemorated in art, music, literature and film.’
Culloden Battlefield Visitor Centre is an award-winning building, opened in 2007, which hosts 350, 000+ visitors per year. It contains an exhibition and accredited museum, kitchen/café, gift shop, education room/training room, welcome area and back offices. Leanach Cottage and Kings Stables are small historic cottages in the specification of the role.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The key responsibilities and accountabilities of the job are:

• Deliver to management regimes for each battlefield zone, evaluating successes and failures which will inform future management plans. Management regimes will include, but not be limited to: conservation grazing, property team resources, volunteers and contractors. Working with Operations Manager on annual budgets, and working with the Welcome Manager on maximizing car par income.

• Deliver robust conservation action plan, with constant reviews
• Deal with visitors in a professional, welcoming way. Work closely with and assist the Engagement Manager and supervisors to help create battlefield landscape conservation interpretation and content for tours, which increase visitor enjoyment;
• Work closely with expert advisers to ensure animal livestock management and welfare standards are kept at a high standard

• Maintain all footpaths and signage on site

• Manage and deliver an annual maintenance programme for the Visitor Centre, Leanach Cottage and Kings Stables. Maintain the Visitor Centre facilities all year round, appointing and managing subcontractors where appropriate to fix building problems, e.g. plumbing, heating, ventilation, roof leaks and any other areas.
• Recruit and lead conservation volunteers, providing full training and orientation. Develop and deliver meaningful projects and activities for them to complete. This will involve engaging with children and vulnerable adults.

• Deliver a Health and Safety culture across the estate, ensuring that colleagues, volunteers and external contractors work within the property’s H+S guidelines, to reduce the risk of incidents and accidents to volunteers, employees and visitors.
• Be proactive in cold weather planning, eg. gritting of roads and car park, and respond to emergencies across the estate, eg. escaped livestock, by providing a timely response in line with Trust policies and responsibilities.

• Undertake duty management cover as part of a rota including regular weekend working, as well as implementing emergency procedures when needed. DM cover is for the entire site, so a working knowledge of procedures inside the building is required

• To work closely with the entire cluster, giving support when needed to Hugh Millers Birthplace Cottage and Abertarff House.

This role is one for which the duties, responsibilities or accountabilities of the role require you to become a member of the Protection of Vulnerable Groups (PVG) scheme, administered by Disclosure Scotland.
This role involves regulated work with children and vulnerable adults.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications and Skills

Essential
 Diploma or equivalent in a relevant discipline (e.g. estate management, animal husbandry, rural skills) or equivalent knowledge/ understanding in countryside management, including livestock management.
 Driving Licence, valid for driving within the UK including Category E entitlement to tow trailers
 Competency and self-sufficiency in use of IT (email, internet, word-processing, spreadsheets, databases)
 Substantial equivalent experience which demonstrates landscape management skills, including conservation grazing, animal husbandry, grass cutting, brush-cutting and woodland management.
 Experience of facilities management and working on an estate open to the public, or experience of working with the public directly.
 Knowledge of basic tool and machinery use and maintenance; footpath management; boundary repair.
 Sound practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
 Demonstrable experience of managing staff and volunteers, including rota setting and performance management.
 Ability to think and act quickly when confronted with emergencies.

Desirable

 Excellent interpersonal and communication skills; confident in interacting and dealing with a wide range of people; and able to represent the Trust
 Good organisational and time-management skills – including the ability to prioritise work where necessary
 Tractor driving and brush cutting
 Nature conservation experience, knowledge and interest.
 An appreciation of the work and mission of the National Trust for Scotland in a general context.
 Ability to plan, design and execute projects.

JOB PURPOSE
The National Trust for Scotland is passionate about Scotland’s heritage; we make a difference to what makes Scotland so special. The role is based at Brodie Castle and Estate. Brodie Castle, Garden & Estate comprises: Grade A-listed 16th century tower-house with 17th, 18th and 19th century additions, the Playful Garden, a significant collection of paintings and furniture, and a 75-acre estate of designated historic designed landscape which holds policy woodland, a large pond and the famous Brodie Daffodil Collection. It maintains strong links to the Brodie family, whose ancestral seat this was for its entire history. The buildings and grounds are open to the public all year round and are supported by multiple catering facilities within the Castle and Playful Pavilion, two gift shops, the Stables conference centre and holiday. Brodie also hosts weddings, private hire functions and year-round events.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• A formal qualification at NVQ/ SVQ Level 2 in amenity horticulture supported by knowledge and a minimum of 2 years practical work experience in a heritage or amenity garden context.
• PA1 and PA6a spraying certificates, or willingness to be trained in the use of pesticides and to exercise that training.
• Current driving licence valid for driving in the UK.
• Formal machinery certifications, i.e., Ride on mowers, tractors, chainsaws etc or willingness to be trained.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Undertaking practical maintenance of the garden and estate e.g., managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry.
• Contributing to the management, conservation, and development of the garden and estate by plant propagation, cultivation, production of seed and the inputting of appropriate plant records on IRIS database and labelling were directed by the Garden and Estate Manager or Assistant Head Gardener.
• The ability to work individually or as part of a team across a wide range of activities across the garden & estate including hedge cutting, strimming & brush cutting, tractor/ATV driving, chipping & spraying.
• As requested, assisting with education/interpretation activities such as introductory talks and guided walks.
• Fostering positive relationships with visitors, local communities and other organisations and promote the work of the Trust when & were appropriate.
• On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs and the appropriate standard of work, and gain benefit/satisfaction from their activities.
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager / Property Management team.
• On occasion, contributing to the review and development of operational workplans for the gardens.
• Ensuring compliance with the Trust’s health, safety, and environment policies and procedures. This will include timely completion of HAVS, spraying records and attendance of annual health monitoring.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Essential
• Practical experience in general amenity or heritage gardening ideally in a garden open to the public.
• Demonstrable skills in plant husbandry, particularly trees, shrubs, climbers, herbaceous plants, turf culture and pruning techniques.
• Sound demonstrable plant knowledge and identification skills.
• Sound knowledge of basic tool and machinery use and maintenance and a wiliness to expand this.
• Good practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
• Excellent interpersonal and communication skills; confident in interacting and dealing with the garden & estate team and a wide range of people; and able to represent the Trust.
• Good organisational and time-management skills – including the ability to prioritise work where necessary and the ability to work using own initiative, in the absence of direct line management.
• A high eye for detail and finish, quality standard and best practice.
• Competent IT skills sufficient for maintaining plant records, use of the internet/intranet, assisting volunteers, on-line learning, management of online forms and a wiliness to use this.
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
• Living the values of the National Trust for Scotland and encourage colleagues to do the same.
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Desirable
• Experience of tree inspection processes and/ or arboriculture practices or willingness to undertake training.
• Current First Aid certification (or willingness to train and use).
• Experience of working in a mixed team that includes short-term/seasonal staff and/or volunteers.
• An appreciation of Scottish garden history in a general context.

DIMENSIONS AND SCOPE OF JOB
People Management
• Not a line manager but will, on occasion, supervise volunteers and staff under instructions from Garden and Estate Manager or Assistant Head Gardener.
• Will work closely with other property colleagues and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS gardens.)
• Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management
Not a budget-holder but will be expected to take into consideration efficient use of resources for impact on the garden budget.

Tools/equipment
• Will be a user of driven vehicles such as ride-on mowers and tractors.
• Will be a frequent user of powered tools such as chainsaws, mowers, strimmer’s, hedge-cutters, and, have a curiosity to further this.
• Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.
• Will be an frequent user of IT equipment & role specific systems such as IRIS BG database, online holiday booking forms, expenses etc.

Job Purpose
The Facilities VSM reports directly to the Operations Manager having a hands-on, practically focused role which supports the Operations Manager with close collaboration between the Castle and central teams, as well as interdepartmentally on site. The Facilities VSM has first-line responsibility for the supervision of all services and maintenance that support the core business at Brodick Castle. They will ensure that all managed departments are safe, secure, clean and comfortable environments in which the Team, students, and volunteers can effectively work, and visitors and tenants can enjoy. Achieving this by using best practices to improve efficiency, reduce operating costs and improve visitor enjoyment.

This includes supporting the Operations Manager to ensure the highest standard of service and experience is offered to our visitors. The Facilities VSM will lead a high standard of operational safety, security and presentation at Brodick Castle, additionally overseeing the maintenance of tenanted properties as well as other areas such as, but not limited to, the café and Isle and be Wild play park. They will also support the Operations Manager in monitoring, maintaining and using the maintenance equipment and utility budgets in the most efficient manner.
Some weekend work is required, including supporting events throughout the year and out-of-hours calls. The Facilities VSM will be expected to work flexibly, taking time off in lieu if required, in accordance with Trust policy. As a key member of the wider management team at Brodick Castle the Facilities VSM will work with the Management Team to deliver the visitor experience strategy, promoting good communication across the property and a joined-up service provision. This role will be part of the property leadership team and will act as Duty Manager for the property on a rota basis.

Key Responsibilities and Accountabilities
• Effective management of planned and preventative maintenance, ensure property and team compliance is met and adhered to as well as utilising NTS tools to control costs.
o Areas included but are not limited to: water treatment plants, PAT testing, gutter clearance, roof checks, drainage clearance, heating systems etc.
• Ensure services are maintained and monitored appropriately with regular meter readings and preventative maintenance.
• Support the development of business plans for the maintenance and renovation of buildings and services across the estate, including new and innovative ways of implementing green energy and environmental management.
• Lead H&S audits, insurance inspections, insurance compliance tracking and record keeping for properties within our estate.
• Be focused on the security of both the buildings, collections and Team by ensuring security systems are checked, updated and maintained regularly.
• Ensure all areas are safe and any incidents/accidents are reported, and health and safety concerns are reported to the Operations Manager.
• Ensure risk assessments/activity procedures are reviewed regularly, in place and adhered too including the management and issue of correct PPE.
• Be responsible for the procurement and supervision of contractors and surveyors to site including investigating the addition of new trades suppliers to our portfolio where necessary.
• Monitor energy data regularly and take necessary action to maintain budgets, working with central teams when required.
• Provide emergency support for the Duty Manager developing their understanding of the properties key systems including heating/lighting, fire and security, water and sewage systems.
• Have access to shared vehicles and be responsible for carrying out vehicle checks and maintenance.
• You will work under your own initiative to plan and priorities maintenance using effective strategies to ensure consistent standards of quality.