Management

Who are we?
We are Scotland’s design museum – on a mission to inspire and empower through design. V&A Dundee is designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world.

We advocate for the power of design – as both extraordinary and brilliantly ordinary, shaping our daily lives – and the vital role it can play in helping us overcome today’s challenges.

We are a museum with energy and have a vision of the future where everyone is inspired through design and recognizes its far-reaching impact in our lives.
We are part of the V&A family of art, design and performance museums, championing the power of creativity.

About the role
We are looking for an experienced and highly motivated Capital Project Manager to help transform the Scottish Design Galleries – the heart of the free experience at V&A Dundee.

You will lead in executing a £2.6m–£5m capital works strategy, involving building a team around an exciting vision, overseeing the project on time and to budget, collaborating with key stakeholders and driving the creation of new world-class galleries with cutting edge storytelling and design at V&A Dundee.

You will work closely with the Director and team at V&A Dundee, as well as external stakeholders, architects and contractors, overseeing all aspects from feasibility, finance, design, construction and realisation to post project review.

This is your chance to create a world-class visitor experience through a bold reinterpretation of Scotland’s design history and future, inspired by best practice from museums around the world.

This role will act as client lead for the multidisciplinary design teams, funders and stakeholders and will manage the project through the project life cycle through consultation, research, brief development, design team procurement and establishing project teams, steering groups, loans management and all to agreed time, cost, governance, reporting and quality standards.

The long-term sustainability of the galleries is a core part of this remit, ensuring that flexible spaces, loan requirements and other considerations ensure the optimal long-term success of the project.

You will:
• Lead the project for V&A Dundee and be the client representative with funders, design teams, and stakeholders, advocating for success and helping to secure support and contributions to the project
• Actively promote and embed equity, diversity and inclusion across the project lifecycle: developing and maintaining positive working relationships, ensuring that everyone is treated equitably and with respect
• Embed climate conscious and committed approaches across the project
Perform all project management duties, ensuring the brief is agreed, contracts are in place and works managed to budget and in line with agreed health, safety and quality standards
• Manage the lifecycle of the project through feasibility, approval, design, construction,
completion commissioning, handover and post project review
• Scope, develop, plan and coordinate the successful delivery of the programme of works
Ensure robust financial management and commercial awareness
• Manage the appointed contracts – ensuring quality of build to cost and time, liaising with H&S team to ensure H&S compliance

What you will bring:
Proven track record in delivering a capital project, with evidence to support the successful establishment, communication and implementation of this major project, preferably in a museum or cultural setting
• Experience of appointing consultants and contractors and be confident in stakeholder engagement and management
• Experience of procurement and managing a budget, reporting on progress against budget and programme
• Knowledge and experience of delivering to RIBA stages
• Outstanding communication skills, both verbal and written, able to tailor presentations to a variety of audiences
• Experience of successfully leading multi-disciplinary design teams to ensure qualitative and successful outcomes
• Awareness of health & safety and CDM regulations
• An understanding of the economic environment, constraints and opportunities facing a public museum
• Experience of creating an inclusive and respectful culture within a team and applying the principles of diversity and inclusion

Why work here?
This post comes at an exciting and pivotal time for V&A Dundee as we build on learning from the last 6 years to expand and reimagine our Scottish Design Galleries and the wider visitor experience. At V&A Dundee we have five overarching strategic aims for all that we do:
1. Generate joy and spark curiosity in design for all our audiences
2. Grow our civic role as a museum and deepen our social impact
3. Become Scotland’s design champion
4. Cultivate an organisation that values our people, audiences and planet
5. Prosper as a sustainable organisation for the long term

We achieve these aims through:
• Our pioneering programmes, our work with collections, our visitor and digital experience, our commercial activities, and our world-class architecture and plaza
• Reaching out and connecting with people and partners across Dundee, Scotland and internationally, strengthening design’s cultural, social, environmental and economic value and becoming a place for everyone to participate and feel at home
• Advocating powerfully for design and designers as one of Scotland’s greatest resources, establishing
• Dundee and Scotland as an international centre of design excellence, forging partnerships, nurturing ideas, innovation, and research
• Underpinning what we do with creativity, inclusivity, diversity, and a commitment to the environment

What we offer you
A generous package including:
• 38 days annual leave inclusive of public holidays
• Cycle To Work Scheme
• Electric Vehicle Scheme
• Boundless – benefits platform offering perks and discounts including Tastecard, National Trust Scotland Membership and discounted national cinema tickets
• Social events
• Tickets to V&A Dundee exhibitions
• Employee Assistance Programme

What’s next
If this is the role for you, please apply via the link provided. Please provide a cover letter and CV showcasing your skills, explaining why you are the ideal candidate.
Deadline for applications: no later than midnight on 30 May 2025. Interviews will take place week commencing 09 June 2025. In the event of second interviews these will take place week commencing 23 June 2025.
If you have any questions, please contact our HR team hr@vandadundee.org

Location: Albion St, G1 1LH
Ref: GLA13580

Glasgow Life is looking for a Head of Arts and Music to join us on a full time permanent contract. The Head of Arts and Music is a senior leadership role within Glasgow Life, responsible for driving the strategic and operational delivery of arts and music services across the city. Acting as the lead officer for the implementation of Glasgow’s Culture Strategy 2024–2030, the postholder will play a pivotal role in shaping and delivering programmes that are inclusive, innovative, and impactful.
More about our Arts and Music teams
As a Head of Art and Music you’ll be joining our Glasgow Life Arts & Music team. We provide people with valuable and meaningful experiences through arts and music. Our high-quality services, world-class events and festivals benefit the people of Glasgow. We help people experience the benefits of taking part in cultural programmes and events. These contribute to Glasgow’s visitor economy. We make sure everyone gets the most out of Glasgow Life and use culture to promote inclusion and happiness. Read more on our website. https://www.glasgowlife.org.uk/arts-music-and-cultural-venues
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Head of Art and Music, you’ll lead a multi-disciplinary team, contribute to organisation-wide planning and change programmes, and ensure culture continues to enhance the wellbeing and vibrancy of Glasgow’s communities and economy.
The candidate
If you’re interested in joining us, you’ll need:
• Education to degree level (or with equivalent senior-level experience) in a relevant field such as cultural policy, arts management, or creative industries leadership.
• A proven track record of strategic leadership in a senior role, with the ability to lead large, multidisciplinary teams, shape organisational direction, and deliver results within a complex arts, culture, or music environment.
• A sound understanding of the challenges and opportunities in delivering arts and music services in a public and third sector context.
• Strong financial and budget management skills with an in-depth knowledge of the arts and cultural funding landscape and a proven ability to secure, manage, and grow income from diverse sources.
• Experience of designing or delivering inclusive cultural programmes in partnership with diverse communities and communities of interest.
You can read the full person specification for this role within the Candidate Brochure under the ‘Job Attachments’ section.
We offer hybrid working for some roles, with teams working between the office and home. Your line manager will agree these days with you, if suitable. This balance enables you to continue much-needed collaborative working.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 1 June and first stage interviews are provisionally scheduled for week commencing 9 June.
Declaration of Interest applies.

Benefits at Glasgow Life
• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• And much more!

Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

To apply for this vacancy online please visit www.glasgow.gov.uk.
Closing date is 11.59pm on Sunday 1st June 2025

Information is available in alternative formats, on request.

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change. As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Records Manager to join our Legal & Governance team. The role is offered on a permanent, full-time basis, and with a starting salary of £39,676 (Band E). Working hours 35 hours per week, Monday-Friday. The role will be hybrid, with an initial focus on the physical archive stores in Glasgow and Falkirk.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Purpose of the role

The Records Manager (RM) will work alongside the Information Manager and Heritage Manager to manage physical and digital records, including materials of national historical significance and vital business interest. The postholder will ensure compliance with relevant legislation and best practice guidance relating to records management in a business setting, including data protection. They will ensure best practice guidance is appropriately tailored to Scottish Canal’s resources and requirements to ensure effective and efficient operation.

Professional experience will be considered alongside qualifications from accredited programmes. The RM will have experience of leading archival projects and facilitating records management activities. This includes the management of volunteers and archival/records assistants. The role comprises overseeing records management activities in a business setting with a wide range of functions as well as the management of an archive. The post includes the handling, cataloguing and transfer of physical records, including historical manuscripts. This may include research and arrangements or grant applications for conservation and digitization.

The RM will work collaboratively to lead effective and appropriate records management across the organization. They will be responsible for the updating and application of procedures, best practices, training and assistance for departmental records management. The RM will facilitate the creation, updating and application of governance documents, which may include Classification Schemes, Retention Schedules, Policies and associated procedures. They will oversee the disposition of records to appropriate repositories, including National Records Scotland.

The postholder will have strong interpersonal, communication and IT skills, including experience of Microsoft 365 and Index. They will have familiarity with cloud-based storage solutions for records such as SharePoint. They will be comfortable with independent working. They will be able to complete all physical requirements of the role including to move and shelve moderate weights such as boxes of archival materials and working at heights with or without reasonable adjustment.

Primary responsibilities of the role:

Manage records held by Scottish Canals in accordance with the Public Records (Scotland) Act 2011 and the National Records of Scotland Model Records Management Plan and General Data Protection Regulations, Freedom of Information (Scotland) Act.
Facilitating the implementation of policies and procedures supporting clear, effective, efficient, and secure records management systems and practice within Scottish Canals.
Facilitate appropriate departmental training to ensure positive, effective staff engagement with and delivery of best practice in records management.
Work closely with the Heritage Manager to ensure appropriate handling of historic manuscripts, maps, plans and associated documentation.
Facilitate the deposition of born-digital records to the National Records of Scotland.
Manage the application of retention and cataloguing of physical records, this may include the decision to conserve and digitize business critical, historical or ‘at risk’ records.
Manage archival volunteers and workers (i.e. student placements and/or apprenticeships)
Research grant initiatives for archival and cataloguing projects.
Work with the National Records of Scotland to ensure timeliness and accuracy of disposition activities.
Monitor records management with appropriate recommendations to ensure processes are user friendly and promote compliance with statutory requirements.
Provide pragmatic, specialist advice to staff at all levels within the organization regarding risk management and options for activities within the scope of this role.

Knowledge, skills, and experience

Essential

A Degree level qualification (e.g. MA/MSc) in a relevant subject, for example, Records or Information Management or demonstrable equivalent relevant training and experience of the areas of work for which the role is responsible.
Manual handling: wrapping and packaging and moving items that may be heavy or fragile. This role requires manual dexterity (i.e. the ability to handle materials such as photographic negatives and velum as well as the ability to climb a step ladder while lifting boxes or large volumes).
Experience handling business critical records in digital and physical formats.
Experience working with other staff/areas to determine specific, relevant records handling practices.
Experience cataloguing physical records.
Experience managing an archive or related depository.
Knowledge of relevant legislation, including UK General Data Protection Regulations (2018) and Public Records (Scotland) Act 2011.
Ability to independently determine retention status and make judgements on retention, cataloguing or needs around conservation and digitisation of business records.
Ability to work flexibly and independently using sound judgement, evidence and knowledge to arrive at practical solutions to complex problems, including budgeting and project management.
Ability to apply judgement in the application of specialist knowledge to advise and inform staff at all levels of the requirements of information legislation.
IT skills – word processing, spread sheets, databases.
Full UK driving license or regular/consistent access to driver to drive between remote offices on a regular basis.
Permission to work in the UK.

Desirable

Experience managing volunteers or line management of staff.
Experience developing custom records handling solutions for practical application.
Experience of born-digital records management including achieving practical outcomes and developing staff awareness and capability.
Understanding of general conservation and digitization practices for records
Experience handling and cataloguing historical or physically sensitive documentation.
Experience of liaising with National Records Scotland (or a similar repository) to meet deposition requirements.
Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Key Performance Indicators

Monitor compliance and internal control arrangements in Scottish Canals and develop solutions for records.
Development and application of up to date and fit for purpose internal policies and procedures.
Demonstration of interpersonal and collaboration skills for cross-organisational collaboration with departments for appropriate records management practices.
Fulfilment of archival management, including physical records cataloguing and retention and associated practices.
Cost effective ways of working implemented.
Appropriate management of archival assistants, volunteers and associated personnel.
Ensure adherence to relevant legislation and statutes for overall records, information management and governance compliance.

Key relationships

Reporting to Information Manager
Collaborating with Heritage Manager
Liaising and coordinating external stakeholders such as National Records Scotland
Collaborating and advising internal stakeholders on records management
Managing and coordinating archival volunteers

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

JOB PURPOSE
The Fyvie Major Conservation project is an ambitious, long-term vision to protect and enhance this important site with its 800 years of history. Spanning several phases of delivery at its core the project seeks to deliver essential conservation to the built heritage including the A-listed castle and the B-listed, building at risk Old Home Farm. The Fyvie project also aims to make strategic investments in the visitor experience and offering to encourage a landmark destination and support the long-term sustainability of Fyvie. Outreach, engagement and skills training are embedded into the project design and the project also aims to address environmental performance and impacts of Fyvie. This will offset the high consumption demands and deliver tangible strides towards the Trusts climate change ambitions through this signature project.
The project activity therefore spans across building conservation, construction, project management, skills training, natural heritage conservation, historical research, interpretation, engagement and community relations. This post will work directly to the Project Director to assist in ensuring that this complex and exciting initiative will be managed and delivered effectively and to the highest standards.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Role Overview:
The Project Manager will work alongside and support the Project Director in project planning & scheduling, budget monitoring, project administration, project delivery and progress reporting. This role ensures that tasks are completed on time, within budget, and to the required quality standards. The role will also lead on delivery of smaller packages of work within the project programme, and leading on critical aspects of the project delivery with oversight from the Project Director.

Responsibilities:
• Lead in co-ordination and management of the Fyvie Major Conservation Project through production and maintenance of project schedules and timelines, ensuring milestones are tracked and resources are dynamically monitored, available and always adequate.
• Lead on design and delivery for identified packages of work under the project programme including specifications, procurement, cost control, quality assurance, operational mitigation and contractor management of on-site works.
• Coordinate team members and compile monthly progress reports, including review of project spend against budgets including reporting to external grant funders as required.
• Establish a process and culture of continual evaluation through data collection, milestone reviews by monitoring project performance using appropriate systems, tools, and techniques.
• Deputise for the Project Director in co-ordination and management of the Fyvie Major Conservation project, including standing in for the Project Director to attend meetings as requested with subsequent reporting.
• Support the Project Director in project development and contribute to project proposals.
• Lead on liaison with Internal Finance team to ensure Purchase Orders are set up and invoices are processed timeously, including administration and reporting of the budget tracker.
• Liaison with internal Legal and Procurement Teams for production of contract documentation including appointment of contractors and review of Risk Assessment Method Statements and other contractor H&S, legal and insurance documentation.
• Organise project meetings, prepare agendas, presentations and document meeting minutes and actions.
• Establish and maintain the project administration platform (SharePoint) ensuring all records and documentation is up to date.
• Gather data and monitor project performance using appropriate systems, tools, and techniques.
• Maintain the project action tracker, risk and issues log. Identify and escalate issues and risks to the Project Director as required.
• Track resource availability and update schedules accordingly.
• Assist in the continual evaluation of the project through data collection, milestone reviews and reporting.
• Lead, support and participate in internal and external working groups. This includes internal and external stakeholder communications management and supporting community engagement activity.
• Support partnership working and the delivery of education, training and outreach activity.
• Ensure that all works are planned and delivered in accordance with statutory, contractual and health and safety requirements. This includes but is not limited to internal policies, Planning, Listed Building and Building Warrant, H&S regulation including CDM, contractual terms, environmental monitoring and compliance, DDA and insurers’ requirements.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications
• Bachelor’s degree in Architecture, Building Surveying, Project Management, Heritage, Conservation or a related field.
• PRINCE 2 or Project Management Professional (RICS), Institute of Project Management or equivalent experience

Experience
Essential
• Comprehensive understanding of project management, project coordination or a similar role.
• Demonstrable experience in historic building conservation, cultural heritage, design history, architecture or related disciplines
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills, constructively challenging thinking where appropriate.
• Experience with budgeting and financial reporting.
• Attention to detail and problem-solving abilities, working collaboratively to develop creative strategies and solutions.
• Ability to work independently, use own initiative, be proactive and creative
• Demonstrable use of project management Frameworks including proficiency with MS Office 365 applications and project management software (e.g., MS Project, Primavera P6).
• Understanding of the application of relevant legislation and regulation.
• A high level of Health & Safety awareness.
• Experience of supervising consultants and contractors.
• Experience of managing competitive procurement processes.
• The ability to lead and work in multi-disciplined teams, respecting the expertise of others and actively promoting strong working relationships with colleagues.

Desirable
• Awareness of Scottish history and baronial architecture
• Experience of public sector procurement processes
• Experience of writing briefs and of reviewing tender documentation
• Experience of public speaking and in-person presentations
• Ability to build and manage effective and productive stakeholder and partnership relations
• Experience of working in the charitable sector
• Experience of working with external grant funding bodies or private donors
• An empathy with the aims, ethos and policies of the National Trust for Scotland

Competencies:
• Planning and Organising: efficiently prioritise tasks and manage time effectively
• Team Collaboration: work effectively within a team, fostering a collaborative environment
• Communication: clearly convey information and ideas through a variety of channels
• Analytical Thinking: analyse information and use logic to address work-related issues and problems
• Adaptability: adjust to changing priorities and project requirements
• Creativity: ability to bring effective fresh thinking and innovation to all processes

DIMENSIONS AND SCOPE OF JOB

Scale
• This role will focus on the needs of the Fyvie Major Conservation project. As such, this requires frequent attendance on site at Fyvie. Occasional travel may be required within the North East of Aberdeenshire for site visits and partner meetings with very occasional travel to Edinburgh or Glasgow for Trust internal meetings or design team reviews.

People Management
• Although the role has no direct employee reports, it may be involved in working with project related apprenticeships, fixed term posts, volunteers and community groups.
• The role will also be required to liaise with external stakeholders, partners and interested parties to represent the Fyvie Major Conservation project.

Finance Management
 The role is not a direct budget holder however will be responsible for expenditure and cost control of delegated funds from the Fyvie Major Conservation project budget.
 The role will work closely with the Project Director and regional Business Manager to ensure that all financial systems and transactions are accurate, timeous and validated.
 The role will be responsible for compilation and administration of project financial reports.

Tools / equipment / systems
 Use of Microsoft 365 suit in particular – Word, Outlook, Excel, One Drive, Sharepoint, Powerpoint or equivalent
 User of finance system to process purchase orders and invoices.
 Must hold a current valid UK driving licence with access to a vehicle and be happy to travel.

Reports to: Head of Learning and Engagement
Salary: £31,000 – £42,000 (Manager Band)
Hours of Work: Core hours are Monday-Friday 09:00 – 17:30 (reasonable flexibility is required for occasional evening and weekend work at Dynamic Earth and for outreach activities)

Background:

Dynamic Earth is an educational charity on a mission to empower people with understanding and empathy for the Earth. Our Learning and Engagement team creates, curates and delivers a diverse programme of events and experiences throughout the year which support the delivery of Dynamic Earth’s strategic plan and charitable purpose.

As part of our Learning and Engagement team, you will work with a broad range of underserved and underrepresented audiences who face barriers to engaging with science. You will create, coordinate and deliver a wide variety of informal science learning events and experiences which deliver our charitable mission, vision and purpose, across indoor and outdoor engagement programmes. You will work across a breadth of Earth and environmental science and sustainability topics to deliver impactful experiences which support our strategic plan and community learning priorities, improving access to science learning experiences.

Role Purpose:
To manage Dynamic Earth’s community learning and engagement programme in support of our strategic priorities, charitable mission and purpose.

Main Duties:
Community Events and Experiences: You will lead on the management of our programmes with underserved and underrepresented community audiences, placing evolved co-creation and values-driven practice at the heart of our programmes with a focus on repeat engagement models in an in-reach and outreach capacity. You will play an active, regular and hands-on role in delivering our community events and experiences with colleagues and audiences.

Strategy and Culture: You will champion a culture of excellence in science engagement and play a key role in delivering our programming and organisational strategies. You will act as a science communication mentor and champion, leading through example in delivery with community audiences and colleagues.

Project Management: You will lead on the planning, execution and evaluation of funded community initiatives in partnership with colleagues from Fundraising.

Partnerships: You will play a key role in managing a range of partnerships, including initiation, development and stewardship, with both funders and project participants.

Budget and Finances: You will manage budgets for community programming with the Head of Learning and Engagement.

Health and Safety: You will take an active role in health and safety processes and procedure for the activity areas you are responsible for, such as Standard Operating Procedures and Risk Assessments.

Evaluation, Storytelling and Advocacy: You will capture and co-create powerful stories and data which showcase the value and impact of our charitable activity together with colleagues across the charity.

Across the breadth of work within the Learning and Engagement Manager role, you will demonstrate commitment to Dynamic Earth’s organisational values of passion, care and inclusion, always acting as a science engagement role model with colleagues, audiences and peers, and championing access to science engagement experiences.

Required qualifications and experience:

Educated to a degree level in a STEM subject area or related discipline, or alternatively lived experience as an alternative to a formal qualification

Experience of working with a broad range of underserved and underrepresented audiences

Experience of creating and delivering high-quality science learning and engagement experiences from inception to point of delivery

Excellent time management skills, including the ability to effectively reprioritise a varied workload of multiple concurrent programme areas and projects

Knowledge of implementing sector-wide community best practice

A pro-active, warm, enthusiastic and friendly disposition with the ability to build rapport with people quickly

An enabling and pro-active attitude and commitment to a culture of continuous improvement

Excellent interpersonal, communication, planning and organisational skills with strong attention to detail

A proactive and enabling approach to problem solving

A reflective practitioner with the ability to reflect both on self and situation

Desired qualifications and experience:

Experience of implementing sector-wide community best practice

Experience of working in informal science learning

Experience of creating, maintaining, evolving and stewarding partnerships

Experience of developing evaluation methodologies

Appointment to the Learning and Engagement Manager position is subject to enhanced pre-employment checks as part of our approach to ensuring Child Protection & Wellbeing, including membership of the Protecting Vulnerable Groups (PVG) scheme.

Dynamic Earth is committed to creating an inclusive workplace culture where our people feel a sense of belonging and can bring their authentic self to work each day.

Applicants should submit a CV and Covering Letter (c. 2 sides each) detailing why they are the best candidate for the position to peopleandculture@dynamicearth.org.uk ahead of the closing date of Sunday 18th May.

Recruitment Timeline:

Applications Close – Sunday 18th May

Successful Candidates Notified of Next Steps – target date of Friday 23rd May

Interview Date – w/c Monday 2nd June

The Role of Assistant Manager

The Chocolatarium is one of Edinburgh’s best-loved visitor attractions, boasting a 98% 5-star rating from visitors. Located in Edinburgh’s historic Old Town, we are a chocolate-themed visitor attraction where visitors can discover the wonders of chocolate through engaging tours. We also have a well-stocked gift shop filled with delicious treats and online chocolate store.

We are currently looking for a hard-working, organised, responsible, proactive, and friendly Assistant Manager to support the business in running the day-to-day operations.

Who We’re Looking For

The ideal candidate is a brilliant communicator, warm and approachable, with a proven track record of delivering exceptional customer service, ideally in the visitor attraction sector. You’ll be confident in managing a small team, fostering a supportive working environment, and delivering an unforgettable experience for visitors.

During your training, you will become an expert in chocolate, with ongoing opportunities to learn more about this fascinating product. Don’t worry if you’re lactose intolerant or vegan, as long as you love chocolate!

Key Responsibilities

Duty Manager Role: Take responsibility for the smooth running of the attraction in the absence of the Attraction Manager, including rota management and sickness cover
Guiding Tours: Lead and deliver fun, engaging, and informative tours that consistently earn 5-star reviews.
Tour Preparation & Cleanup: Set up for and tidy up after tours to ensure a smooth, professional operation.
Gift Shop Operations: Serve customers, maintain stock, package orders and ensure the shop is always presented to the highest standard.
Customer Service and Managing Tour Bookings: Respond to customer email and social media inquiries, handle group and special event bookings, handle complaints, and ensure a high level of customer satisfaction.
Inventory Management: Help manage deliveries, orders, and supplies for both the tours and the gift shop.
Supervising, Training and Recruitment: Assist in recruiting, training, and managing a team of guides, fostering a supportive and positive team environment.
Strategy & Improvements: In time, suggest and implement new tour ideas and strategies to attract more visitors and enhance their experience.
Operations & Compliance: Ensure all staff follow company policies and maintain health and safety standards.
Depending on the interests and career goals of the successful candidate, the may be involved in other aspects of the business such as marketing, chocolateering or product development.

Essential Skills and Experience

A brilliant tour guide with a proven track record of consistent 5-star reviews and passion for providing an unforgettable visitor experience. If you have similar experience such as activity leading or teaching, this will be considered.
Adaptable and flexible mindset, essential for working in a dynamic, growing company and positive, can-do attitude.
Ability to manage and support staff and willingness to take on responsibilities.
Ability to remain calm under pressure and troubleshoot tricky situations.
Computer literacy.
Ability to take on an on-site, full-time role (37.5 hours per week) that will include evening and weekend working.

To Apply

First go the the Work for Us page of our website and answer the Assistant Manager Application Questionnaire. The questions take less than 5 minutes and help us to be able to quickly and fairly compare candidates.

Send your CV to hr@chocolatarium.co.uk with a short covering email.

Good luck with your application and look forward to hearing from you!

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener, and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Technical Manager to join Engineering & Infrastructure in Glasgow/Falkirk, Scotland leading the Civils Design team. You will develop, plan and report on a Capital Delivery Programme program ensuring safety, asset performance and service levels are maintained in conjunction with the delivery of wider Scottish Canals strategic goals.

The role is offered on a permanent basis, and with a starting salary of £53,452 (Band G). Working hours 35 hours per week, Monday- Friday.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

-In liaison with the Head of Engineering & Infrastructure Technical Assets Manager and the Contracts Manager, ensure that appropriate budget provision is identified through the Scottish Canals Capital Investment Plan.
-In liaison with the Head of Engineering & Infrastructure Technical Assets and the Contracts Manager, ensure robust cost estimates are developed and delivered to inform the Capital Investment Plan 5 year projections
-Using appropriate systems, scope and plan high risk project(s) and where appropriate liaise with the project sponsor. Plan and sequence project activities, define goals and deliverables. Identify and manage project milestones ensuring factors do not cause delay or become critical to the delivery of the programme. Regularly update systems with required project information and generate milestone reports where required.
-In liaison with all stakeholders determine required resources for the project(s), including staffing levels, facilities and equipment and where appropriate organise resources in conjunction with Works Planner(s).
-Ensure appropriate stages of project(s) comply with Stage Gate processes.
-Ensure that all parties are aware of obligations under the current iteration of the Construction Design Management Regulations (CDM Regs).
-In liaison with the Head of Engineering & Infrastructure and the Contracts Manager, develop project budget proposals, cost plan and the cash flow. Ensure that the plan is constantly updated and reflects changes in the project. Ensure that budget proposals and cost plans reflect the most efficient method of project delivery.
-Facilitate project meetings, prepare minutes taken and produce regular reports on all aspects of the project including budget, cost reporting, programme and progress, risk, safety and quality issues etc.
-Monitor performance of project suppliers (internal and external) in the deliverables of the project and their compliance with specified requirements and health and safety. -Report any concerns to the appropriate Contract Manager.
-Manage project risk using Scottish Canals defined risk management systems. Escalate significant risk related issues to appropriate management.
-Ensure that environmental and heritage issues are considered at all project phases in conjunction with Health, Safety & Sustainability Department.
-Update all stakeholders regarding project works that directly affect customers’ use of the waterway network, throughout the life of the project and liaise regularly with the Communications Team to ensure appropriate information is provided timeously for all projects.
-Actively participate in stand-by and call out rota as Duty Engineer.
-Review project performance following completion in accordance with Scottish Canals defined processes and standards, highlighting any areas for improvements or elements of good practice to be considered in future projects

Qualifications and knowledge required:

-Honours/Masters Degree in Civil/Civil & Environmental Engineering.
-Chartered Engineer (CEng) Status (through ICE/CIHT) preferred, however candidates holding IEng will be considered
-NEC Reg Certification is essential, however consideration will be given to candidates committing to gaining Registration
-Detailed understanding and experience of Project and Contract Management
-Proficient in working collaboratively with Contractors and Consultants to deliver projects in restrictive timescales
-Demonstrable experience of delivering civil engineering activities.
-Continuous Professional Development
-Liaise closely with professional bodies to share best practice and new developments.

Skills and experience required:

-Good standard of written communication and proven ability to present technical data to non-technical audiences.
-Proficient in the use of a personal computer and business applications software eg MS Office.
-Able to use appropriate functions within AMX proficiently.
-Valid driving licence appropriate for vehicle to be driven.
-Analyse information to make technical engineering judgements and recommendations to ensure the risks attached to Scottish Canals assets are managed and defined standards are met.
-Use professional knowledge and experience to provide definitive recommendations to senior managers and other colleagues on appropriate approach, coaching the team on more complex cases.
-Make appropriate lone working judgements taking full account of environment and climate conditions.
-Interpret statutory requirements and adapt processes to take account of these.

Qualities & abilities required:

-Report on the performance of the network and asset condition degradation. Use engineering expertise to review inspection recommendations, prioritise defects and work requests to create optimised work programmes and ensure legal compliance and risk management.
-Develop work information packs for delivery by Engineering, Maintenance and Customer Operation Teams and progress engineering projects through the initial stages of the Scottish Canals Project Management Process.
-Manage the Asset Inspection Team, undertake training and mentoring, provide technical support, and deploy the resource effectively to ensure compliance with inspection programmes, procedures, and provision of data to AMX.

Scottish Canals reserve the right to close this vacancy before the closing date if enough applications are received.

An exciting and challenging opportunity has arisen to join Live Borders as our Chief Executive Officer to transform the organisation into a vibrant, sustainable and award-winning charitable trust.

We are working with our valued recruitment partner Aspen People on this search and for a confidential discussion please get in touch with Catriona Mackie or David Currie at Aspen People on 0141 212 7555.

We are delighted to announce that our search has begun for the next Regius Keeper (CEO) of the Royal Botanic Garden Edinburgh.

An exceptional leader is sought for the role which will shape our organisation for the years to come as we build a positive future for plants, people and the planet.

The Royal Botanic Garden is a leading botanic garden and global centre for biodiversity science, horticulture and education. Dating back over 350 years, we conserve one of the world’s richest botanical collections at our four Gardens: Edinburgh; Benmore; Dawyck and Logan.

We are forward-thinking and innovative, pushing the boundaries of scientific knowledge to find and apply solutions to the biodiversity crisis and climate emergency in Scotland and beyond. We engage nationally and internationally, empowering individuals, communities and partners to protect our botanic world.

The successful applicant will demonstrate visionary leadership, innovation and strategic thinking along with commercial acumen, a collaborative approach and a real passion for the world of plants.

Simon Milne, the current and 16th Regius Keeper, is preparing to retire at the end of 2025. During his tenure, he has transformed the Royal Botanic Garden Edinburgh increasing external collaborations, our profile and investment to leverage impact on a global scale.

We are now seeking a talented leader who will become the 17th Regius Keeper of the organisation. We are a committed to inclusion across our organisation and to creating diversity at a senior level.

If you think that you could be the 17th Regius Keeper of the Royal Botanic Garden Edinburgh, please visit our website to download the candidate pack and find out how to apply for this prestigious and incredibly rare role.