Management

A full-time position has arisen to work as the Head of Gardens at the Mount Stuart Trust (www.mountstuart.com) on the beautiful Isle of Bute.

Mount Stuart’s gardens, amongst Europe’s finest, date back to 1718 when the 2nd Earl of Bute started laying out the gardens and grounds around the house. The 300 acres of wilderness, woodland, coastal and designed landscape have been developed over a period of almost three centuries. Today the gardens not only afford a magnificent space for walking and contemplation but can also play host to weddings, festivals, and large events.

The successful applicant will be responsible for:
• Ensuring that the gardens and related landscape of Mount Stuart are managed and maintained as an internationally recognised garden of outstanding historical and horticultural importance.
• Applying both standard and specialist horticultural practices.
• Leading and motivating the garden team to success by providing clear goals, promoting opportunities to learn and develop and creating an environment where the team are engaged and can flourish.

The position will report directly to the Head of Visitor Operations.

The Isle of Bute is a fantastic place to live with stunning beaches, good schools, coastal footpaths, golf courses and the recently opened Bute Yard (www.buteyard.com). The island is only 1.5 hours from Glasgow and the ferries run hourly to the mainland.

Purpose of role

To ensure the science centre provides a compelling visitor experience and event venue that drives science engagement and income. The role reports to the CEO.

Duties

• Strategic leadership – You will form a key part of the senior leadership team, working closely with the Board on strategy and delivery for all charity matters.
• People management – You will model effective leadership across the charity as well as directly managing the extensive Visitor Experience & Events Directorate.
• Lead on visitor experience at the centre – You will ensure there is a clear strategy and delivery plan for maximising visitor numbers, experience and income.
• Maximise secondary spend – You will ensure we have clear strategies in place for driving retail, café, car parking and other commercial income opportunities.
• Events strategy and delivery – You will lead on developing a strategy and delivery plan for conferences, weddings and other commercial public engagement at the centre.
• Health & safety – You will ensure we have an effective and compliant approach to all aspects of providing a safe experience for everyone we engage with.
• Other Responsibilities — You will provide effective leadership for new opportunities and issues, including how we maximise an active partnership with Holyrood Park.

Essential skills

• Leadership experience – You will know how to form part of a shared leadership team, as well as provide effective functional leadership to a directorate team.
• Visitor attractions – You will have operated one or more public-facing engagement propositions and understand every aspect of operational delivery.
• Commercial acumen – You will have extensive experience at developing business plans and monitoring in-year performance against plan.
• Events marketplace – You will know how to attract, excite and delight commercial and consumer audiences with compelling proposals, propositions and delivery.
• Health & Safety legislation – You will be familiar with the legal responsibilities that a public event space needs to comply with at all times.

Desirable skills

• A professional or personal interest in earth science
• An empathy for what Dynamic Earth exists to deliver
• Knowledge of the Scottish visitor attraction marketplace
• Experience in the voluntary sector and/or experience of delivering outcomes with a clear sense of social purpose.
• Project management experience specific to capital redevelopment.

Package and benefits

• Salary £60,000-£65,000 depending on experience
• 34 days annual leave (which includes 9 bank holidays)
• Complimentary entry to Dynamic Earth for family and friends
• Free staff car-parking
• 25% Discount in the Gift Shop
• Subsidised meals from the Cafe
• Free entry to ASVA member Visitor attractions (subject to conditions)
• Limited Gym Membership at a local hotel (subject to conditions)
• Staff Canteen (complimentary tea, coffee, bread)
• Staff Excellence Award – High street vouchers
• Matched company pension contribution of 7%
• Confidential advice-line through our Employee Assistance Programme
• Life Assurance cover of 4 times annual salary
• Up to 3 years Critical Illness cover

To apply

As an organisation, we are committed to creating a culture that respects and values equity, diversity and inclusion. We expect all team members to support and enact these values in their day-to-day practice and are committed to creating working environment where everyone can be themselves every day. We welcome applications from people of all backgrounds as part of this recruitment process.

To apply, please send a covering Letter (maximum 2 pages) and up-to-date CV outlining why you feel you are the best person for this position to Sally Rae at Eden Scott via Sally.Rae@edenscott.com

The role will be responsible for the day-to-day operation of the museum, ensuring a safe and inspiring experience for all visitors, staff and volunteers.

The postholder will play a key role in readying the museum for its relocation to new premises in 2025, working to optimise the operation in its current location in order to build resources and resilience and aid a smooth transition. The postholder will be the main day-to-day contact for staff, volunteers and suppliers.

Glasgow Life

Special Projects Manager – Museums (People’s Palace) – (Fixed-Term)
£46,405.93 – £53,785.24
Location: Glasgow Green, Glasgow G40 1AT
Ref: GLA11184

We’re looking for a Project Manager with experience of delivering museum re-display projects to join Glasgow Life Museums as we embark on a capital refurbishment and re-display of the People’s Palace. Interested? Then keep reading below.
The project will develop the People’s Palace to be a community-led museum and aims to become of one of the world’s most socially engaged and internationally significant local museums. It will become a sustainable museum, with Glasgow’s social history at its heart, reintegrating the glasshouse and museum, to create a dynamic museum offer with new flexible space and facilities fit for current standards and audience needs.
In this role you will lead a team within the project and drive the coordination and delivery of the museum content, programming, and community engagement, as well as collection decant, and exhibition design and fit out. You will be a main contact for key stakeholders. Working alongside colleagues across Glasgow Life and in partnership with Glasgow City Council, the role offers the opportunity to help redefine this much-loved place for future generations of visitors.
We’re looking for someone who will grasp this challenge and help us deliver an exceptional reinvigorated place in the East End of the city for the people of Glasgow and the visitors to the city.
On top of that you’ll be a member of Glasgow Life Museums management team, joining a team that has significant experience delivering major museum projects, including the award-winning refurbishment at the Burrell Collection, and have the chance to be involved in other aspects of our work.

Glasgow Life is the charity which inspires the city’s citizens and visitors to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. How do we do this? By delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation.
Interested in joining our team? Get in touch if you have:
• Strong planning, coordination, problem-solving, and organisational skills.
• Experience in delivering results and collaborative working within a museum, or heritage attraction, and of delivering new museum content
• Experience of working with diverse project teams and a range of external stakeholders
• Excellent verbal, written and graphic communication skills.
• Relevant qualification with extensive experience of capital project development and delivery.
Please note, this is a 3-year temporary fixed term appointment.
What will you get in return? We offer a generous holiday allowance of 30 days, plus 6.5 public holidays. You’ll also be eligible to join the Strathclyde Pension Fund, one of the largest local authority pension providers in the UK. Other benefits include staff discounts, annual leave purchase scheme, flexible retirement, and family-friendly policies.
Declaration of interest applies.
If offer is made to internal (Glasgow Life or Council Family) for Fixed Term roles, at the end of the temporary period, eligible employees, if agreed will have a right to return to a role at their substantive grade within the council family.
Glasgow Life seeks to reflect the diversity of our city at every level of our organisation and in our programmes. We strongly encourage suitably qualified applications from a wide range of backgrounds to apply. To find out more about our commitment to equality and diversity visit https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer.

To apply for this vacancy online please visit Special Manager – Museums (People’s Palace) – (Fixed-Term) – GLA11184 | Glasgow Life | myjobscotland
Closing date is 11.59pm on Sunday 17th December 2023

Information is available in alternative formats, on request.

Almond Valley Heritage Trust is a museum organisation with broad aims that relate to the promotion of learning and the appreciation of local heritage. The Trust operate the Almond Valley Heritage Centre; a popular family leisure destination that features friendly farm animals, imaginative play facilities, and many other ingredients of a great family day out. The site also encompasses historic farm and watermill buildings, horticultural displays and activities, the conservation of rare breeds of livestock, and the museum of the Scottish Shale Oil Industry. Our museum collection is recognised as being of national importance and is displayed within the shale museum at Almond Valley and through a virtual museum presence.

The Collections and Engagement Manager is a new senior post who will be responsible for delivering and coordinating the Trust’s cultural and heritage objectives. Through operation of the museum, and through input to the broader range of activities and services, the new post will add value and enrich the learning experience of family visitors, and enhance their enjoyment. The rich variety of interests and resources on our site, and in our collections, offer wonderful opportunities to link ideas, explore themes, and weave stories. Imaginative, enjoyable experiences that are in tune with our popular family audience provide brilliant opportunities to spark interest, open eyes, and encourage action. Our illustration of sustainable and non-sustainable sources of energy, and the rich natural and cultivated environment of the site, provide special opportunity to explore historical and local perspectives on the climate emergency, and the needs of a sustainable future. Such activities contribute to Almond Valley’s special identity.

The key responsibilities of the C&E Manager will include

• Care and management of the museum collection to standards that meet or exceed those required for Accreditation and Recognition

• Continued development of the museum’s on line presence, and the programmes of research and content development associated with it

• Operation and continuing development of displays and exhibitions within the museum building and the engagement activities that take place within it

• Development of interpretation and displays within the historic mill and farm buildings, and extending the public use of these spaces

• Development of interpretation and engagement activities throughout the site, both as a permanent part of the visitor experience, and as shorter-term events and exhibitions.

• Contribution to the planning and delivery of the mainstream programme of special events and activities, particularly to ensure that commercial considerations are balanced by cultural purpose and align with the Almond Valley brand and mission.

• Managing an ongoing learning engagement with visitors and supporters through social media and other communication

• Coordinating curriculum-linked learning resources delivered on site or online.

Operational responsibilities

• Management and support of museum volunteers, who currently focus on digital content creation but might play a broader role in museum operations

• Management of any seasonal staff in engagement roles, notably those appointed to deliver the summer activities programme, and any relevant staff employed on projects. Direction of a museum technician, and of the horticultural activities carried out by landscape staff

• To advise and support the farm manager in the formulation of public talks, demonstrations and school group activities that are delivered by the farm team

• To work with the Director in the development of engagement, learning and community projects, compilation of relevant grant applications or other fundraising, and in relevant matters of the Trust’s public profile

• To contribute, as part of the management team, to the broader operation and promotion of Almond Valley

Required Qualities

• A recognised museum qualification and appropriate practical experience of collections management

• An understanding of theories and practices of learning, and appropriate experience in the techniques of engagement and interpretation.

• A good communicator; having a wonderful way with words, pictures and other media, and a broad digital competency.

• An affinity with children and families who enjoy a great day out at Almond Valley, sharing a sense of fun and a vivid imagination.

• A creative thinker, happy to find their own path and devise imaginative solutions to any problems they may encounter. Someone with an ambition to make a difference

In line with other posts at Almond Valley, a 40 hour week is worked, five days in seven, with 32 days annual holiday.

Applications close at 08.00 on 11th December 2023

If you feel that you have the qualifications and qualities needed for this post, we’d love to hear from you. Send us a CV to jobs@almondvalley.co.uk along with a short statement outlining why you are especially suited to the role.

Full-time, permanent post, based in Edinburgh. Hybrid working arrangements may be possible
Starting salary £60,687 plus civil service pension, generous holiday entitlement and other benefits

RBGE is a world leading botanical institute and international visitor attraction taking positive action for plants and people; from local communities across Scotland, to more than 40 countries around the world. Our priority is to tackle the biodiversity crisis and the climate emergency and support the conservation and sustainable use of biodiversity. Our work builds on over 350 years of history as a scientific botanic garden, a centre of excellence for plant conservation and education, the globally important botanical collections in our care, and our extensive international partnerships.

We are looking to recruit an experienced estates professional with either expertise in managing the delivery of technology solutions across an organisation, or a keen interest in developing knowledge and skills in this arena to lead our Estates and Technology Services team. Reporting to the Director of Resources & Planning, you will provide leadership in all aspects of estates, facilities, and technology management operational delivery – ensuring that services show continuous improvement and evolve with changing colleague and stakeholder requirements through developing and maintaining secure, resilient, and fit for purpose digital and physical estate environments at all four RBGE sites.

This is a key post in our senior leadership team and will be critical to the success of our continued ability to maximise our assets and facilities towards a net zero and sustainable future. Applicants will need to have experience of delivering estates, sustainability and asset management strategies, as well leading teams to deliver a variety of planned, preventative, and reactive maintenance projects.

Full details of the role and responsibilities can be found in the Head of Estates and Technology Services recruitment brochure available on the RBGE website linked below.

Although we see this as a full-time role (37 hours per week), applications will also be considered from exceptional candidates looking to work on a part-time basis.

To apply please email recruitment@rbge.org.uk with:
• your CV
• a covering letter outlining the skills, knowledge and experience you’d bring to the post
• a completed equal opportunities questionnaire (available on the RBGE website)

Closing date: Midday (GMT) on Thursday, 14 December 2023
Interview date: Monday, 15 January 2024

To arrange an informal discussion about the role, please contact Fiona Parker at fparker@rbge.org.uk

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been short-listed. No recruitment agencies please.

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to care for and invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work with partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.
As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to looking after our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Property Manager to join our Estates Team. You will play a key role in the Estates team’s day to day management of Scottish Canals’ property portfolio and delivery of targets and KPIs.

Key responsibilities of the role will include:
•Day to day property and estate management of commercial and residential portfolios
•Responsibility for management of the residential portfolio throughout the life cycle of the tenancy including viewings, leasing and managing the move in and move out process
•Carrying out regular property inspections of tenanted and vacant properties
•Supporting the Facilities Manger to report, instruct and monitor planned and reactive repairs with an emphasis on compliance
•Develop positive relationships with tenants, respond to tenant enquiries and resolve disputes in a professional manner
•Reporting on portfolio performance and all other general administration tasks including upkeep of property data and invoicing
•Liaising with tenants to resolve debt management
•Responsible for responding to general mailbox enquiries, always providing a high level of customer service
•Liaising with stakeholders and externals consultants in a professional manner
•Supporting the Third Party Works process, negotiating and documenting appropriate Licences or agreements
•Assisting in the day to day leasing and property management of third party properties

Skills and experience required:
•Previous property management experience is essential
•Residential property experience is desirable
•Proven ability to deliver excellent customer service
•Team player with strong communication skills
•Proven ability to manage a diverse workload and prioritise tasks
•Able to work to targets and deadlines
•Proficient in the use of Microsoft Office
•Previous experience of using a property management system is preferable but not essential.
•Current UK driving licence essential

This is a permanent post based in Glasgow or Falkirk with a blended working model to ensure a flexible work/life balance and includes travel across the canal network.

Scottish Canals offers flexible working, a generous annual leave entitlement of 38 days per (inc. public holidays), enhanced company sick pay and contributory pension scheme with an up to 10% matched employer contribution.

This role attracts an incremental salary starting at £36,000.

Newbattle Abbey College is Scotland’s life-changing adult education college, offering extensive support to adults and young people at points of transition. The college also plays a national role in the strategic development of adult learning in partnership with a range of agencies.

Set within an historic 16th century building and 125 acres of ancient woodland and parkland in Midlothian, a few miles from Edinburgh, the College is a registered charity and was established under a Governing Deed of Trust, the Trustees of which have historically included the Principals and Vice Chancellors of Scotland’s ancient universities.

Due to an increased focus on generating income to support its vision and purpose, a new post of Business Development Manager has been created to drive further growth in the college’s commercial activity.

The successful candidate will be responsible for increasing income from a range of activities and identifying and successfully implementing new income streams. You will embrace the college’s purpose, vision and values and will thrive in a dynamic and unique environment. You will have demonstrable experience of setting and achieving growth income targets, developing successful marketing strategies and maintaining effective external relationships. You will be highly adaptable and enjoy working as part of a small team to find creative solutions and achieve goals.

Reporting directly to the Director of Operations and Business Development (DOBD), and working closely with the Principal and Depute Principal, you will play a full part in the strategic leadership and direction of the college. You will also have an outward-facing role, supporting our commercial and other strategic partnerships.

For an informal discussion on the role, please contact Mary Slater, Director of Operations & Business Development on 0131 663 1921.

A visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the property operating business planning process (working with the Property teams and Business Manager for the region who oversees this process) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable business plans which underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance. The post is based at the House of Dun and reports to the Regional Director for the North East region.

Permanent post, based in Edinburgh. Hybrid working arrangements may be possible.
Starting salary £79,801 (pay award pending), plus civil service pension, generous holiday entitlement and other benefits

We are one of the world’s leading scientific botanic gardens, holding knowledge gained over centuries that the world needs today. All known life depends on plants and fungi. It is our mission to explore, conserve and explain the world of plants. We know that biodiversity loss and climate change are threatening thousands of plants with extinction. Through cutting edge science, conservation, and education, we are helping to save them. Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth.

Following a recent restructure, we are now looking to recruit into an exciting new role leading our new Learning and Engagement division to enrich and empower communities through:

• Training, upskilling and empowering learners and professionals of all ages, ranging from building global capacity in plant biodiversity science, conservation, and horticulture to informal recreational courses.
• Leveraging the use of online learning, social media platforms and mobile applications to support environmental education and public engagement.
• Maximising access across the four gardens and providing high quality interpretation.
• Inspiring communities to celebrate, protect and enjoy the natural capital of Scotland and to maximise health and wellbeing.
• Using all our resources and programme, from science and horticulture to the arts, to enhance public understanding of plants fungi and environmental sustainability while contributing to Scotland’s economy through being a major international tourist destination.

More information on the role, including a full job description and person specification and details of how to apply, can be found in our recruitment brochure for the role on our website https://www.rbge.org.uk/about-us/working-with-us/vacancies/. Although we see this as a full-time role (37 hours per week), applications will also be considered from exceptional candidates looking to work on a part-time basis.

If you haven’t heard from us within 2 weeks of the closing date, please assume your application hasn’t been successful on this occasion.

No recruitment agencies please.

THE COMPANY

The GlenAllachie is one of Scotland’s few independently owned and managed Scotch whisky companies. Led by Billy Walker, who boasts an incredible 50-year tenure in the world of whisky, they strive to be industry leaders in both liquid quality and cask innovation. With ownership of The GlenAllachie single malt, Meikle Tòir Peated single malt, MacNair’s Lum Reek blended malt, MacNair’s Exploration Rum and White Heather blended Scotch brands, they have an impressive portfolio that is growing exponentially. The multi-award-winning brand home, based in Aberlour, is at the heart of the company. Winner of Visitor Attraction of the Year 2022, they are renowned for providing one of the best visitor experiences in the Speyside region, and with recent significant investment, they are looking to bring in the right person to continue to develop their brand home.

THE JOB

A fantastic opportunity has arisen with one of Scotland’s most revered independent Scotch Whisky producers for a Brand Home Manager based at our brand home in Speyside. This opportunity will allow you to work alongside some of the most exciting talent in the industry, with significant opportunities for personal and professional development.

THE ROLE

This role represents a wonderful opportunity for a dynamic and experienced professional to join the GlenAllachie team at their Speyside home in Aberlour. Reporting to the Marketing Director, this role will lead the entire operation at The GlenAllachie Distillery Visitor Centre, which includes tours, events, retail and bar activities. The person will require exceptional commercial acumen to lead and manage the people and activities successfully. The candidate will be responsible for developing and implementing the brand home strategy for the company.

ROLE DETAILS

• Lead the visitor centre team in delivering exceptional, engaging and educational visitor experiences through tours, events, tastings and retail.
• Develop and execute the strategic vision for the brand home, continually focussing on the growth of the visitor centre and driving towards enhanced experiences.
• Develop new visitor experiences, seeking fresh and exciting ways to exceed customer expectations and needs while promoting the GlenAllachie brands.
• Ensure strong management of the visitor centre shop and bar is in place, including stock management and overseeing all money-handling procedures.
• Ensure daily operation is managed efficiently and delivered to consistently high standards.
• Build and maintain excellent relationships with the Operations Director and the distillery/warehouse teams to ensure the smooth running of the Visitor Centre and that all health and safety standards are complied with.
• Ensure the Visitor Centre operation is appropriately resourced for both public visitors and Trade/VIP visits.
• Maintain responsibility for the quality of the overall visitor experience.
• Manage the tour booking system (Checkfront) and all tour enquiries, including trade/VIP visits.
• Manage the till system (EPOS), which will include regular reporting, stock management and product review.
• Leading the recruitment, induction, and ongoing training of team members. Includes annual reviews, training and development and ensuring support in place to deliver a consistent and exceptional customer experience.
• Understand, lead, and comply with safety, quality and sustainability legislation.
• Lead by example by actively delivering all experiences within the business, from hosting guided tours to serving in the bar and shop.
• Working alongside the marketing team to plan and execute any events held within the visitor centre, including managing the distillery events for the Spirit of Speyside Festival.
• Manage monthly, quarterly and annual reporting to ensure the visitor centre growth strategy is effective and adjust as necessary to ensure continued increased profits.
• Support where necessary at brand events and whisky shows.

KEY SKILLS

• Experience in effectively leading the operational management within a business, ideally for a visitor/tourist attraction.
• Exceptional leadership and people management skills.
• Excellent customer care skills in providing and sustaining world-class customer service.
• Ability to deliver creative and engaging experiences for a wide range of customers.
• Management experience in an operational leadership capacity, including experience with annualised hour contracts, flexible workforces, and managing multi-faceted, vibrant and dynamic teams and individuals.
• The ability to provide innovative and creative ideas to continually enhance the visitor experience.
• Strong problem-solving skills.
• Ability to multitask and prioritise a range of work streams in a fast-paced environment.
• A collaborative approach and ability to work closely with multiple stakeholders across different parts of the business.

QUALIFICATIONS & EXPERIENCE

• 2-3 years’ experience in leading a team in a management capacity.
• Experience in presenting to a wide range of audiences.
• Current Driving License.
• Good knowledge of Microsoft Word, Excel and PowerPoint.
• Previous experience within the hospitality, retail and/or tourism sector is desirable.
• Personal Licence holder (desirable but not essential as training will be provided).