Marketing & PR

Can you help us make art work for everyone? Visitors to our galleries can access art for free, every day of the week. We need your help to spread the word. Join us in a year when we open brand new gallery spaces and launch a stellar set of exhibitions from artists including Grayson Perry. There is so much to promote in addition to the art experience, as our galleries boast excellent cafes and shops and a diverse events programme too. You could make a real difference – both to the lives of our audiences and our footfall, ticket sales and brand awareness.

Do you have experience of working in a fast-paced marketing environment? We are looking for a creative individual who can support across a range of brand, destination, and digital marketing activities. You’ll work to deliver campaigns advertising our venues, exhibitions, and events for both our free and income generating programmes. You need to be savvy with current marketing techniques and use real evidence to strengthen your approach to reach our audiences.

Your work will be undertaken in partnership with external agencies and in collaboration with colleagues across the organisation. Our marketing team has close links with curatorial, communications and trading departments.

THE DIFFERENCE YOU’LL MAKE

In all that you do, you’ll support the marketing team by working across various channels from advertising and digital content to email marketing and gallery signage. You’ll need to be flexible, have experience of multi-channel marketing and possess strong organisational skills. Most importantly, you’ll be passionate about marketing an inclusive, ambitious, and authentic brand to our focused audiences.

Reporting to the Marketing Manager your responsibilities will also include:

Liaising with external agencies to support the delivery of brand, destination, and exhibition marketing campaigns.

Working with external suppliers and internal colleagues on the production and delivery of key collateral required as part of the rebrand and for marketing campaigns.

Developing and creating content including writing engaging copy and commissioning video, photography, and design.

Analysing audience insights and visitor data to ensure ongoing effectiveness of marketing activities.

Ensuring that visitor wayfinding and signage is up to date through regular monitoring and production.

Identifying opportunities to raise awareness of our brand through marketing, social media, and third-party partnership.

Supporting the delivery of internal and external launch activities and events.

Updating the intranet with new brand resources and assets.

Contributing to and updating the marketing plan to ensure that quality, deadlines, budget, and policies are adhered to.

Producing internal reports on marketing activity.

Raising purchase orders and processing invoices.

Arranging and contributing to internal and external stakeholder consultation activities and meetings.

WHO WE ARE LOOKING FOR

In answering our quick questions tell us more about you, how you meet the requirements, and what you will bring to the role. This will be your opportunity to stand out as well as tell us what you are looking for from us. To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

Demonstrable experience of working in a fast-paced marketing environment.

Experience of supporting the delivery of a multi-channel marketing project or campaign.

Experience of producing effective marketing content.

Working knowledge of customer relationship systems and email marketing techniques.

Skills at updating content management systems.

Excellent communication and interpersonal skills.

Excellent organisational and teamworking skills.

Social Media and Content Executive, Marketing
Permanent, full-time post, based in Edinburgh
Starting Salary £28,201, Band C

The Royal Botanic Garden Edinburgh (RBGE) is looking for an experienced Social Media and Content Executive to join its busy Marketing and Communication team.

You will be responsible for day to day management of our social media activity across all our channels – including Facebook, Twitter, Instagram, YouTube, TikTok, LinkedIn – growing our engagement and creating inspiring and informative content that reflects our mission to explore, conserve and explain the world of plants for a better future.

Film and images form a big part of our social media and web content so video production skills are required as well as photography skills and a creative eye.

You should be qualified to degree level, or equivalent, with proven experience in social media management and content creation. Excellent copywriting skills and attention to detail are required along with the ability to work alone or part of a team, working to tight deadlines in our fast-paced department.

A full job description and person specification outlining the key responsibilities of the post, as well as the kind of skills we’re looking for in applicants, can be found on our website. The flexibility to work at short notice and out of normal office hours will be required.

To apply please email recruitment@rbge.org.uk with:
• your CV
• a covering letter outlining the skills, knowledge and experience you’d bring to the post
• a completed equal opportunities questionnaire: EOQ form

Closing date: 02 February 2023 at 5pm
Interview date: 22 February 2023

Recruitment Information:

Job Description and Person Specification

Further information on RBGE can be found at www.rbge.org.uk

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted.

No recruitment agencies please.

This is an exciting opportunity to join an established 5* rated visitor attraction.

We are looking for a Marketing professional to join the team for a 6-month fixed term to support our Marketing Manager in delivering the annual marketing strategy ensuring activity is delivered on-time and to budget.

This may involve anything from responding to social media messages to coming up with new ideas for producing creative and engaging social content, including videos and blog posts, updating web content or gathering insights and data to help analyse the effectiveness of a recent campaign.

Your creative edge, love of copywriting and a keen eye for detail will help ensure our websites, social channels and brand values are maintained and communicated. Your passion for learning and developing new skills will see you developing in areas you want to grow and develop in as a marketeer.

If you want to collaborate with a brilliant team and support a unique brand then this is the job you’re looking for! You can find out more about this fabulous job in our job description available on the The Real Mary King’s Close website.

A Bit About You

You’ll be a driven self-starter that’s eager to learn and get involved. You’re likely to be a couple of years into your marketing journey with some experience to bring to the table. You’ll have a sharp eye for detail and experience in copywriting. You will also have experience working across social media platforms such as Facebook, Instagram, TikTok and LinkedIn.

Are you looking for the next move in your marketing career? Are you creative and buzzing with ideas for content, that will engage, expand the reach and ultimately drive conversion and ticket sales for our attraction? If so then please apply.

What’s on offer?

There’s lots! Including: – generous holiday allowance, free health cash plan, day off for your birthday, shopping and cinema discounts, pension scheme, attraction discounts and much more…

Contract: 6-month fixed term, 40 hours per week.

Salary: £24,000 per annum

JOB DESCRIPTION AND PERSON SPECIFICATION

Post Title: Marketing & Fundraising Officer
Directorate: Business Services
Reporting to: Marketing and Communications Manager

Job Purpose:
Responsible for the development and delivery of the Live Borders’ fundraising strategy, growing donations income, sponsorship and identifying fundraising opportunities. Also be part of the marketing team to drive awareness of our charitable objectives to internal and external stakeholders, and support marketing team activities across all media.

Responsibilities:
1. Champion corporate charitable objectives and messaging: across online, social, digital, press and design to raise awareness of charitable status and maximise opportunities for support and income.
2. To support the collation and distribute monthly donations reporting.
3. Develop engaging social media content to drive donations.
4. Develop and implement fundraising strategy.
5. Analyse external data and relevant databases to maximise charity reach and opportunities – libraries, One Club, Patronbase sales, Heart of Hawick, Konnectifi
6. Grow supporter base and manage a portfolio of contacts and donors.
7. Research and identify funding opportunities, and support writing applications.
8. Fundraising event development in conjunction with wider teams eg Celebration of Sport.
9. Identify and progress partnership/sponsorship opportunities across the full Live Borders’ portfolio.
10. Identify and manage award submissions.
11. Be an effective member of the Marketing Team and support the marketing team across other services.
12. Build and maintain good working relationships with colleagues within the organisation
13. Positively represent Live Borders internally and externally eg at networking events, meetings, conferences and exhibitions to enhance and strengthen the Live Borders’ profile
14. This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders

Other details:
Requirement to work out of hours or weekends – not normally
Requirement for PVG/Disclosure check – no 
Person Specification
EDUCATION
Essential Key Desirable Key
Degree in relevant discipline or equivalent App Member of appropriate professional body App
EXPERIENCE
Essential Key Desirable Key
Experience of working in a fundraising function App/ Int. Experience in trust/charitable App
Experience of developing & implementing fundraising plans and interpreting funding needs App/ Int. Experience of supplier management App/ Int
Experience of managing project budgets effectively App/ Int
Experience of writing funding applications Int
Experience of working to targets and achieving them App/ Int
Experience in provision of advice to managers/ directors Int.
Experience of developing strong successful partnerships and working in collaboration to deliver key outcomes Int.
Experience of using analytics/ system analysis to tailor tactics based on statistics: ability to interrogate and apply audience insights App/ Int
SKILLS AND KNOWLEDGE
Essential Key Desirable Key
Good contacts, knowledge of funders, how to secure sponsorship App/ Int
Strong copywriting/ application skills and the ability to communicate complex ideas Int.
Knowledge and understanding of best practice, current trends + use of technology Int.
Self-motivated, with the ability to work proactively using own initiative Int/ Ref
Ability to work collaboratively with others to provide a high quality service Int.
Able to communicate complex information clearly, by written or verbal means to individuals, with a wide range of technical knowledge App/Int
Excellent interpersonal skills, and the ability to develop and maintain effective working relationships Int/ Ref
Ability to communicate effectively orally and in writing App/ Int
IT skills Ref
Key:
App = Application Int = Interview Ref = References

Glasgow Life

Marketing & Communications Business Partner – Destination
£38,276.45 – £44,382.18
Location: 38 Albion Street, G1 1LH
Ref: GLA09800

Glasgow Life is looking for a Marketing Business Partner (Destination) to join us on a full time, permanent contract. As Marketing Business Partner (Destination), you will be joining our in-demand Marketing and Communications team. You will be part of a dedicated team which supports our core areas (Destination, Culture & Museums, Libraries, Sports and Events).

More about our Corporate Services
As a Marketing & Communications Business Partners – Destination you will be joining Corporate Services. This includes Marketing and Communications, Business Support, Infrastructure and Finance. HR, Retail, Procurement and Development are also part of this section. These teams undertake a wide range of roles to keep Glasgow Life operating smoothly as a first-rate charity. From creating compelling messages about the work we do to providing insights which help shape strategies. They also oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops.

About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role
As a Marketing and Communications Business Partner – Destination, you’ll be an integral part of the team by delivering the destination marketing strategy plan. Reporting to the Destination and Events Lead and working alongside an established team.
The candidate
If you’re interested in joining us as a Marketing and Communications Partner (Destination) you’ll need:
• Relevant degree preferable or equivalent experience. (essential)
• Professional accreditation (preferable)
• Experience of digital and traditional marketing channels (essential)
• Good project management skills (essential)
• Experience of partnership working with external agencies and working with senior management (preferable)

You can read the full person specification for this role under the ‘Job Attachments’ section.

Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager will agree these days with you. This balance enables you to continue much-needed collaborative working.

Our Albion Street Office has great links to public transport and has parking nearby.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Important Dates: Closing date 22nd January and interviews are provisionally scheduled for week commencing 30th January.

Benefits at Glasgow Life
We offer a generous holiday allowance of 30 days, rising to 35 days after 5 years, plus 6.5 public holidays (for full-time roles). You’ll also be eligible to join the Strathclyde Pension Fund, which pays 19.3% employer contribution and is one of the largest local authority pension providers in the UK. Additional benefits include staff discounts, cycle to work scheme, option to buy annual leave, flexible retirement as well as family-friendly policies.

Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer.

To apply for this vacancy online please visit https://www.myjobscotland.gov.uk/councils/glasgow/glasgow-life/jobs/marketing-communications-business-partner-destination-311980
Closing date is 11.59pm on Sunday 22nd January 2023

Information is available in alternative formats, on request.

Email: cbsrecruitment@glasgow.gov.uk

Full time, Permanent
Salary £26,719 – £29,182 per annum
Plus generous benefits package 
Hybrid working 

ABOUT THE ROLE

We’re looking for someone to generate creative social media content which engages our target audiences. The Digital and Social Media Officer creates, sources, plans and schedules content across our digital and social media channels. They collaborate with colleagues across the organisation to commission, develop, gather and produce engaging content for our audiences on all our social and digital media channels. They monitor and evaluate social media engagement, ensuring our content is accurate and accessible; and they coordinate publishing across our channels. They also provide expertise on emerging channels and best practice.

THE DIFFERENCE YOU’LL MAKE  

Develop and deliver a comprehensive social media plan, taking account of our full audience offer including exhibitions, the permanent collection, education, research and trading.

Edit, source and coordinate the publishing of content across our social media channels, which include Facebook, Instagram, Twitter, TikTok, LinkedIn and Trip Advisor.

Create and support the production of engaging, audience-focused social media content, including live video.

Collaborate with colleagues in marketing, press, curatorial, education and trading to gather, edit and schedule content in line with organisational priorities.

Track measurable engagement goals to include reach, interaction, sentiment, influence and click through.

Maintain and safeguard brand consistency across channels.

Manage scheduling tools to ensure content is effective and timely, cross-posting where relevant.

Research and stay abreast of developments in user-generated content and social media (including live video, blogging, consumer reviews, content curation and discussion forums), and provide advice on best practice.

Listen, monitor and report on social media activity.

Advise the organisation on best practice on social channels, working with colleagues in the Marketing and Communications team, in the case of ad-hoc crisis situations.

WHO WE ARE LOOKING FOR  

When applying and answering our quick question please tell us more about you, how you meet the requirements, and what you will bring to the role. This will be your opportunity to stand out as well as tell us what you are looking for from us. To succeed in this role, you’ll need the following range of knowledge, skills, and experience:  

Experience in creating and producing audience-focused digital and social media content across a range of platforms.

Experience of producing short form video for social channels.

Understanding of current social media trends and tools

Experience of digital and social media evaluation and analysis.

Working knowledge of content creation and publishing tools such as Canva, Sprout Social, Hootsuite, Tweetdeck, Facebook Creator Studio.

Experienced in writing, proof-reading and editing (text, images, audio and video).

A passion for creating exciting and engaging content.

High standard of accuracy and attention to detail in a busy working environment.

Excellent time and work-schedule management and the ability to work on several tasks at any one time.

Demonstrable ability to work collaboratively, across departments and as part of a team.

From a single person in a garden shed, our company has grown to include multiple sites, brands and a team of 34 (and growing) passionate and talented individuals. We have so many stories to tell, and communicating those stories is an essential, and increasingly complex undertaking.

You will be working across multiple departments (sales, finance, visitor experience team) and channels (digital as well as digital support for on/off trade) to ensure that everything we do is recorded, captured and successfully shared with our customers.

What you will do:
• Work with the Brand Manager to deliver an annual communication strategy for social, website and email marketing
• Work closely with the Brand Manager to deliver key digital assets for social, web and e-commerce and deliver creative content in line with the brand guidelines.
• Planning content production shoots with external agencies and in-house
• Management of social media platform including scheduling, analysis, and community management for all brands
• Solely responsible for developing an email-marketing strategy for all brands including designing campaigns, growing databases, copywriting, and analysis
• Supporting the Brand Manager with SEO, Paid Search, Web Management and Email Marketing
• Support the Brand Manager with delivery of implementing the paid social strategy, working alongside the distillery team to ensure that we are meeting our brand building and tour objectives
• Write copy for that is on-brand and industry relevant, including social media channels and website
• Assisting the wider UK sales team in support for digital activations in key on and off trade accounts
• Analytical mind with an understanding of social metrics, and how to interpret data into actionable insights and learnings.
• Drive monthly and quarterly Social Media Reports showing key measurement metrics, recommendations and tangible insights including competitor activity.

Essential Skills
• Experience in managing and coordinating social media is vital, especially in running paid campaigns.
• Comprehensive understanding of Google Analytics.
• An ability to grasp and communicate a range of different brands.
• Creative and strategic thinking.
• Use of scheduling software for social media channels.
• Ability to multi-task and a self-starter attitude.
• Passion for the drinks industry is essential with a wider knowledge of the Scotch whisky or gin industry being beneficial.

The role

To lead and manage communications team activities in support of the Royal Zoological Society of Scotland (RZSS)’s vision and mission as a leading wildlife conservation charity. Promote Edinburgh Zoo and Highland Wildlife Park as world class visitor attractions and gateways to nature and RZSS as an international leader in conservation and science, growing brand awareness, income and support, and safeguarding our brand reputation.

Some of the things you’ll do:

* Contribute to and support the implementation and delivery of the communications strategy and annual communications plan to meet agreed engagement targets
* Line manage three members of the communications team and provide support to colleagues across our charity
* Manage and develop content and engagement across communications channels, including the media, social media, website, newsletters, blogs and intranet
* Manage, promote, deliver and evaluate communication projects/activities/campaigns on time, to quality and risk profile standards and within agreed budget
* Manage and develop the complaints process for Edinburgh Zoo and Highland Wildlife Park
* Develop and commission promotional assets, including photography and video, ensuring brand consistency, value for money and quality
* Ensure factual accuracy to the highest possible standards, adhering to legal and ethical requirements within the media and wider communications

What we’re looking for:

* An excellent understanding of the Scottish media industry and brand social media management
* Understanding of legal (including GDPR guidelines) and ethical requirements in the media
* Assertive communicator, confident in dealing with a wide range of stakeholders
* Creative copywriting and proofreading, with the ability to tailor often complex messages to a wide range of audiences, including the media, with an understanding of search engine optimisation (SEO)
* Demonstrable experience in a similar role

What you’ll get in return:

* 37.5 hour working week (5 out of 7 days / working weekends on a rota basis with the team) based at Edinburgh Zoo with regular visits to Highland Wildlife Park
* 34 days annual leave (pro rata)
* Access to a healthcare plan
* Employer contributory pension scheme
* You will also receive an RZSS staff membership which will give you (and family/friends) free (and discounted) entry to both Highland Wildlife Park and Edinburgh Zoo, as well as a number of other zoos across the UK.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Eden Scott is delighted to be working with a leading Visitor Attraction.

An exciting opportunity has arisen to join the team in the role of Marketing Manager at Continuum Attractions

This role will drive creative marketing campaigns using customer and market insights and content creation. Leading on the brand and marketing for the attraction, ensuring campaigns coincide with our guests needs, helping generate enquiries driving growth and revenue.

As an ambassador for the attraction, this role will build strong relationships with local organisations and industry bodies, networking and reputation building will be key.

This is a standalone role based at an exciting and refurbished visitor attraction. Whilst you will have support from the Head office Marketing team you will be responsible for all aspects of marketing from event planning to strategy, so this role offers huge variety.

Key responsibilities of the role:

To undertake marketing activities and build productive relationships in order to deliver and exceed the key Business Objectives from the Attraction Business plan.
To outline and work towards key marketing objectives and KPI’s that align with the strategy.
To build and develop existing and new target markets as agreed with the Leadership Team.
Prepare an annual marketing strategy and action plan for the attraction that delivers on the objectives of the business plan using the full marketing mix.
Deliver an annual marketing plan within agreed budget.
To be commercially astute, devising and spotting opportunities for new events & packages, that will enhance the attraction’s product offer.
Create a premium/VIP events programme to generate income out of normal trading hours and off-peak.
Build and maintain excellent working relationships externally with key partner organisations, agencies and suppliers.
To manage the marketing budget for the attraction ensuring effective ROI.
Act as the brand guardian.
To work with other key marketing/tourism agencies and partners in the area to uphold the reputation of the attraction and help to drive visitation to the area, primarily to the attraction.
To provide the company with monthly updates on initiatives implemented, business generated and general market intelligence. Report on marketing effectiveness monthly using data and smart metrics.
Taking ownership of the attraction website, ensuring the digital ‘shop window’ to the attraction is up to date, providing the best possible UX to drive conversions with on-brand & SEO enhanced copy, to support search rankings.
Working with digital agencies to create effective paid digital media campaigns that target both international and domestic tourists, filtering them through to conversion.
To work closely with the PR agency to ensure the attraction’s profile is maximized through earned media both regionally, internationally and within the industry.
Acting as the ambassador for the attraction, able to promote the positive reputation both as a ‘must see’ visitor attraction, but also as a responsible business within the local community, from both a CSR and sustainability perspective.
To undertake market research exercises as required and to input market research data gathered from the guests exit research questionnaires.
To manage and maximise engagement across all ‘post visit’ channels to help drive word of mouth, reputation and referrals via social channels, blogs, Trip Advisor and Google my business etc.

Key skills and experience required:

You’ll be a creative and experienced marketeer, with a track record in leading successful campaigns across a broad range of channels including digital, print and direct marketing, driving commercial growth. You will be a people person who loves making connections and meeting new people.

Ideally, you’ll come from a tourism, hospitality or leisure background or similar B2C background.

The ability to analyse and interpret trends, manage budgets and measure the cost/benefits of your activities is a must. In addition, you will have strong organisational and planning skills, able to work at a fast pace, managing multiple projects at the same time. Commercially minded, we are looking for someone who is great at spotting a new opportunity to drive revenue growth through new events and product packages.

This role offers a competitive of up to £40,000 DOE and significant company and lifestyle benefits including generous holiday allowance, free health cash plan, day off for your birthday, shopping and cinema discounts, pension scheme, attraction discounts and much more.

Hybrid working

Eden Scott is dealing exclusively with their client on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV to sally.rae@edenscott.com

JOB DESCRIPTION

Post: Marketing and Events Officer
Directorate: Commercial Services
Reporting to: Centre Director

Job Purpose:

Responsible for the development and delivery of the Great Tapestry of Scotland Marketing strategy whilst ensuring the charitable focus of the Live Borders’ Marketing and Communication strategy to internal and external stakeholders. Develop and deliver a commercial events programme.

Duties include:
1. Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration across national and international markets.
2. Identify target audiences, and develop marketing plans with specific objectives across different channels and segments
3. Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
4. Conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies.
5. Develop and deliver Events programme positioning the centre as a desirable venue for private and public events.
6. Manage projects with external marketing support providers e.g. designers, web or media relations support
7. Effectively manage project budgets and advise teams on marketing spend
8. Manage the Great Tapestry of Scotland website using content management systems (CMS) with a view to SEO optimisation
9. Daily management of social media to achieve growth in audiences and engagement

The role

To lead and manage communications team activities in support of the Royal Zoological Society of Scotland (RZSS)’s vision and mission as a leading wildlife conservation charity. Promote Edinburgh Zoo and Highland Wildlife Park as world class visitor attractions and gateways to nature and RZSS as an international leader in conservation and science, growing brand awareness, income and support, and safeguarding our brand reputation.

Some of the things you’ll do:

Contribute to and support the implementation and delivery of the communications strategy and annual communications plan to meet agreed engagement targets

Line manage three members of the communications team and provide support to colleagues across our charity

Manage and develop content and engagement across communications channels, including the media, social media, website, newsletters, blogs and intranet

Manage, promote, deliver and evaluate communication projects/activities/campaigns on time, to quality and risk profile standards and within agreed budget

Manage and develop the complaints process for Edinburgh Zoo and Highland Wildlife Park

Develop and commission promotional assets, including photography and video, ensuring brand consistency, value for money and quality

Ensure factual accuracy to the highest possible standards, adhering to legal and ethical requirements within the media and wider communications

What we’re looking for:

An excellent understanding of the Scottish media industry and brand social media management

Understanding of legal (including GDPR guidelines) and ethical requirements in the media

Assertive communicator, confident in dealing with a wide range of stakeholders

Creative copywriting and proofreading, with the ability to tailor often complex messages to a wide range of audiences, including the media, with an understanding of search engine optimisation (SEO)

Demonstrable experience in a similar role

What you’ll get in return:

37.5 hour working week (5 out of 7 days / working weekends on a rota basis with the team) based at Edinburgh Zoo with regular visits to Highland Wildlife Park

34 days annual leave (pro rata)

Access to a healthcare plan

Employer contributory pension scheme

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please note that the position will close on Tuesday 29 November at 12.00pm. Interviews will take place on Thursday 8 and Friday 9 December 2022.

Eden Scott is delighted to be working with The Loch Ness Experience, a leading Visitor Attraction in Inverness.

An exciting opportunity has arisen to join the team in the role of Marketing Manager.

This role will drive creative marketing campaigns using customer and market insights and content creation. Leading on the brand and marketing for the attraction, ensuring campaigns coincide with our guests needs, helping generate enquiries driving growth and revenue.

As an ambassador for the attraction, this role will build strong relationships with local organisations and industry bodies, networking and reputation building will be key.

This is a standalone role based at an exciting and refurbished visitor attraction. You will be responsible for all aspects of marketing from event planning to strategy, so this role offers huge variety.

Key responsibilities of the role:

To undertake marketing activities and build productive relationships in order to deliver and exceed the key Business Objectives from the Attraction Business plan.
To outline and work towards key marketing objectives and KPI’s that align with the strategy.
To build and develop existing and new target markets as agreed with the Leadership Team.
Prepare an annual marketing strategy and action plan for the attraction that delivers on the objectives of the business plan using the full marketing mix.
Deliver an annual marketing plan within agreed budget.
To be commercially astute, devising and spotting opportunities for new events & packages, that will enhance the attraction’s product offer.
Create a premium/VIP events programme to generate income out of normal trading hours and off-peak.
Build and maintain excellent working relationships externally with key partner organisations, agencies and suppliers.
To manage the marketing budget for the attraction ensuring effective ROI.
Act as the brand guardian.
To work with other key marketing/tourism agencies and partners in the area to uphold the reputation of the attraction and help to drive visitation to the area, primarily to the attraction.
To provide the company with monthly updates on initiatives implemented, business generated and general market intelligence. Report on marketing effectiveness monthly using data and smart metrics.
Taking ownership of the attraction website, ensuring the digital ‘shop window’ to the attraction is up to date, providing the best possible UX to drive conversions with on-brand & SEO enhanced copy, to support search rankings.
Working with digital agencies to create effective paid digital media campaigns that target both international and domestic tourists, filtering them through to conversion.
To work closely with the PR agency to ensure the attraction’s profile is maximized through earned media both regionally, internationally and within the industry.
Acting as the ambassador for the attraction, able to promote the positive reputation both as a ‘must see’ visitor attraction, but also as a responsible business within the local community, from both a CSR and sustainability perspective.
To undertake market research exercises as required and to input market research data gathered from the guests exit research questionnaires.
To manage and maximise engagement across all ‘post visit’ channels to help drive word of mouth, reputation and referrals via social channels, blogs, Trip Advisor and Google my business etc.

Key skills and experience required:

You’ll be a creative and experienced marketeer, with a track record in leading successful campaigns across a broad range of channels including digital, print and direct marketing, driving commercial growth. You will be a people person who loves making connections and meeting new people.
Ideally, you’ll come from a tourism, hospitality or leisure background or similar B2C background.
The ability to analyse and interpret trends, manage budgets and measure the cost/benefits of your activities is a must. In addition, you will have strong organisational and planning skills, able to work at a fast pace, managing multiple projects at the same time. Commercially minded, we are looking for someone who is great at spotting a new opportunity to drive revenue growth through new events and product packages.

This role offers a competitive of £30,000 and significant company and lifestyle benefits including generous holiday allowance, free health cash plan, day off for your birthday, shopping and cinema discounts, pension scheme, attraction discounts and much more.

Hybrid working

Eden Scott is dealing exclusively with their client on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online.