Operations

We are currently recruiting for a Facilities Assistant to join the team at Newbattle Abbey College.

The successful post holder will be responsible for assisting with the daily operational and maintenance duties in support of the college buildings, grounds, and business park.

Major Tasks/Job Activities
1. Undertake routine checks and maintenance of the College heating and hot
water facility, Monitoring and managing the boilers setting via the Business
Management System (BMS). Under take routine checks & manage the programs
to the various electric panel heaters present in the college and external
classrooms.

2. To liaise with any specialist contractors and ensuring all works are carried out
as per specification and report any defects to Estates & Facilities Manager.

3. Ensure all classrooms and communal areas are setup and maintained on a daily
basis, To monitor the bookings calendar and ensure all corporate areas are set
up as required and ensure all items requested are catered for.

4. To assist with setting up college ICT equipment when required.

5. To monitor and assist with maintaining the building fabric and decoration of
the College, reporting any defect back to the Estates & Facilities Manager.

6. In consultation with the Estates & Facilities Manager liaise with contractors
and their representatives to ensure that health and safety standards are
addressed.

7. Liaise with and support the student body, and all staff with regards to the
operation and maintenance of the college buildings and services. Investigate
any issues reported via staff or students ensuring all defect are recorded on
the data base and any repairs are dealt with in a timely and professional
manner.

8. Represent the best interests of the College in internal and external meetings
as required.

9. As Deputy Fire Warden undertake and record weekly system test on the fire
detection system. Check all fire escape routes and for any tampering/faults with fire safety equipment/alarms. Assist the Estates & Facilities Manager by
carrying out a weekly sounder testing and periodic fire evacuation drills.

10.Undertake out of hours duties on an established monthly standby rota basis
including fulfilling the duties of a key holder.

11.Have flexibility to cover other shift patterns during periods of annual leave or
sickness.

12. Oversee external contractors as directed by the Estates & Facilities Manager.

13.Liaise with prospective Business Park tenants and monitor tenant lease
compliance, to secure monthly electric meter readings from each unit and
record on the college data base.

14.Investigate any issues reported by business park tenants and ensure, in
conjunction with the Estates & Facilities Manager, that they are dealt with in
a timely and professional manner.

15.Report to the Estates & Facilities Manager any maintenance and/or estates
issues relating to the college buildings, grounds and/business park.

16.To undertake any other appropriate duties as directed by the Estates &
Facilities Manager.

Term of Appointment: Permanent/Full-Time – 35 hrs per week / 7.45am to 3.45pm
Remuneration: £28,092 plus monthly standby by allowance £100
Pension Scheme: Lothian Pension Fund
Reporting to: Estates & Facilities Manager

To apply: https://www.nac.ac.uk/vacancies/, complete the application form and relevant documents and send to Pauline King, HR Officer, paulineking@nac.ac.uk

Closing Date: Friday 24 January

Due to an increase in production, The Glenturret Distillery is recruiting a Process Operator.
“The Glenturret, Scotland’s Oldest Working Distillery brings together the hard-won wisdom of generations of distillers, with the imagination of contemporary masters to craft whisky moments to treasure in spirit and glass”.

This role involves working in a busy environment to produce a high-quality spirit, whilst working in a safe, compliant manner and utilising your resources to maximise flavour and efficiencies. The Glenturret remains a very manual, hands-on distillery, and the ideal candidate will have an interest in every part of the whisky making process.

You will be expected to work to a very high standard, with training provided by our experienced team. All operations will adhere to HMRC, H & S, food safety, feed safety (FEMAS) and environmental compliance, as well as working within Glenturret’s procedures, work instructions and recipes.

About You:

The successful candidate should have previous experience in a similar role/ the production of spirits. GCD certificated (or similar) is advantageous. The ability to work as part of a team, as well as the capability and confidence to work on your own is essential and due to the nature of this role, a high level of flexibility is required.
You should possess strong communication skills, be well organised, resourceful and self-motivated.

What is on offer for you!

• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Uniform supplied
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique
and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.
A full job description is available on request.
Closing date for applications is Sunday 19th January 2025.

Join Our Team: Night Security Team Member

40hr per week
Full Time contracts available

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland surfing pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role
The Night Security Team play a critical part in determining our Visitor’s out of hours onsite experience, including responding to queries; dealing with incidents and resolving issues in an appropriate, safe and timely manner.

What you will be doing:
– Responding to issues and queries about the Resort, from both Visitors and 3rd parties, either in person or on the phone.
– Working as a Team Member of the Visitor Experience (VE) Team, the role involves out of hours work and at times, lone working.
– Accountable for delivering a world class Visitor experience in a safe, appropriate and legally compliant manner.
– Reporting to the VE Manager and working with and alongside other HOD Team Members.

Visitor Experience: Utilise in-depth knowledge of resort offerings to understand visitor needs, communicate effectively with stakeholders, gather feedback, and collaborate with the VE Manager to exceed targets for returning visitors, ensuring guest satisfaction and loyalty.

Working as a Team: Support the VE Manager to foster a positive work environment, maintain open communication channels, address challenges promptly, and ensure adherence to People Policies and Procedures, contributing to a cohesive and effective team dynamic.

Ways of Working: Work with the VE Manager to maintain legal compliance and uphold brand values, supporting the HOD and DM Teams in incident management and providing accurate records to ensure effective communication and resolution.

Qualifications, Skills and Experience
– SIA Licence or the ability to be supported to achieve this.
– Demonstrated ability to handle issues independently and escalate when necessary, ensuring smooth operations.
– Strong commitment to customer satisfaction, maintaining high standards and building lasting relationships with stakeholders.
– Exceptional organisational and time-management skills, ensuring attention to detail and effective task prioritisation.
– Ethically minded with a dedication to equality, diversity, and inclusion, coupled with a calm demeanour in challenging situations.
– Available for overnight shifts, including periods of lone work, particularly during site closures.

Why join the Lost Shore Team?
– A front-row seat to the opening of Europe’s largest inland surf resort.
– Sunsets over the surf lake (because everyone need a moment to breathe).
– A team that knows how to have fun at work but equally understands the value of hard graft.
– A chance to put your stamp on Lost Shore’s legacy.
– On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more!

*Please note, we will be carrying out interviews whilst this advert is live. Please submit your application as early as possible to avoid disappointment.*

Join Our Team: Duty Manager at Lost Shore Surf Resort

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons!
But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.
Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role
The Duty Manager is responsible for delivering a world class visitor experience at the Resort, including role modelling the right behaviours, taking the lead in incidents, resolving issues and maintaining our standards with regards to cleanliness and customer service.

What you will be doing:
– Delivering the day to day visitor experience at the Lost Shore Surf Resort (LSSR), Edinburgh.
– Working as a Duty Manager and working across departments to ensure our reputation as a truly World Class Resort.
– Responsible for delivering a world class visitor experience and ensuring that information is delivered accurately, timely and in an appropriate manner.
– Reporting to the Resort Director, the role is a Supervisory role at the LSSR and involves working with and alongside the Departmental Managers and Team Leader Teams.

Visitor Experience: Ensure the LSSR Site Team has a thorough knowledge of resort products and experiences, encourages listening to and acting on visitor feedback, understands visitors’ needs, meets targets for repeat visitors, and communicates professionally across various channels.

Working as a Team: Work with the Resort Director to ensure adherence to feedback and communication, support effective communication across the Resort, promptly resolve issues, and maintain compliance with People Policies and Procedures.

Ways of Working: Ensure that the LSSR Site Team maintained legal compliance, adhered to multiple licences and permits, represented brand values, led incident management, and kept accurate records of all major and minor incidents.

Qualifications, Skills and Experience
– Demonstrates high energy levels and determination to achieve excellence while maintaining a customer-centric approach and refusing to accept second best.
– Exhibits excellent people skills, motivating and inspiring others, along with strong organisational and time-management abilities and a keen attention to detail.
– Combines a sense of fun with a deep affinity for the main products and experiences, while being ethically minded and committed to social and environmental responsibilities.
– Maintains a calm demeanour under pressure, effectively handling complaints and emergencies, and consistently displays a strong work ethic, always ready to roll up their sleeves and get involved.
– Experience of working with Microsoft Office and the ability to pick up new IT systems quickly is essential.

Additional Information:
As a Duty Manager, you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Why join the Lost Shore Team?
– A front-row seat to the opening of Europe’s largest inland surf resort.
– Sunsets over the surf lake (because everyone need a moment to breathe).
– A team that knows how to have fun at work but equally understands the value of hard graft.
– A chance to put your stamp on Lost Shore’s legacy.
– On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more!

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

This is a development role intended to take the Garden Trainee to competent professional gardener level for the heritage garden sector. A horticultural apprenticeship at SVQ Level 2 or equivalent is preferred as a minimum, however places are also open to those with practical or academic horticultural qualifications or who have proven practical gardening experience. Prior achievement at SCQF Level 5 or above is required to underpin learning, as is a relevant level of computer literacy, ability to produce well-prepared diaries and reports and a good level of communication skills in order to converse clearly with colleagues and visitors. Proof of the right to work in the UK is required.

In addition, we are looking for the following:

Able to follow clear instructions competently

Willing to work outside in all weathers and undertake physically demanding tasks

Prior knowledge of relevant Health and Safety procedures would be useful, as would prior experience of horticultural machinery

Able to use tools and equipment as required for the role

Good people skills enabling strong relationships both externally and internally, to be built and maintained

Enthusiasm for horticulture and commitment to completing the training year

Able to work flexibly as part of a team

Commitments to our customer service standards – our gardens are open to the public almost every day!

DIMENSIONS AND SCOPE OF JOB

The Garden Trainee

will work as part of the garden team increasing their knowledge and experience of duties such as soil cultivation, weeding, establishing and maintaining plants and displays, propagation, turf care, using tools equipment and machinery, and much more. This will include physically demanding activities in all weathers

will take responsibility for their learning which will include significant out of hours study, skills practice and/or project work

will be required to meet regularly with Trust staff to discuss progress, assessment of which is constantly monitored in order to provide developmental feedback

will take part in additional training offered by the Trust

will be based in Threave Garden but may be given opportunities to visit or work in other Trust gardens

will work 5 days out of any 7, which may include weekends and evenings helping with events and other activities

may, as confidence and skills develop over time, guide less-experienced volunteers or other Garden Trainees

will work closely with rest of the property team, and the area Gardens & Designed Landscapes Manager

will be expected to interact daily with other staff, volunteers and visitors and may be asked to meet donors who are supporting the Trust with finance

will be expected to participate, contribute, and feature in promotional activities/material for the School and the Trust

is not a budget holder but will be responsible for submitting any expense claims in good time and in line with allowances

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor Services

Welcoming and engaging visitors, enhancing their experience by providing information about Lunga, the Treshnish Islands, Staffa and Iona. Their geology, natural, built and cultural heritage, including strong messages around safety and respect for wildlife.

Encourage people to further contribute to caring for Staffa, Lunga and Iona through donating or taking up membership of NTS.

Collect donations made on the island and securely transfer them to the full-time Ranger or Property Manager for receipting and banking.

Assist with practical countryside management including safety checks of visitor infrastructure, litter picks, beach cleans and maintenance.

Lead and assist with events such as guided walks and talks as appropriate.

Nature conservation

Contribute to National Trust for Scotland biological monitoring programmes including seabird surveys and regular biosecurity checks.

Manage and collate biological information in a consistent manner compatible with Trust and national datasets.

Community engagement

Build strong working relationships with Day Boat Operators, their crew members, and other local stakeholders to support consistent messaging to visitors.

Marketing & Communications

Enthusiastically promote awareness and understanding of the role that NTS plays in protecting and caring for Lunga, Staffa, Iona, the Treshnish islands and wider work across Scotland.

Regularly update and contribute positive stories to NTS social media and other communication outlets relevant to Lunga.

Learning

Assist the Ranger Team with educational and other outreach activities on site or to the local community and to communities of interest, including for volunteers.

Other responsibilities

Ensure that all activities undertaken are compliant with the Trust’s health and safety policies and procedures including the Safe System of Work, Visitor Safety in the Countryside, and environmental policy and practices, mindful of impacts on people and environment.

Contribute knowledge and experience to projects and management decisions within the NTS Plan for Nature.

Provide occasional support to the full time Mull and Iona Ranger Service with projects and activities across the southwest of Mull, Staffa, The Treshnish Islands, Burg or Iona.

Criminal records (Disclosure Scotland) checking and clearance essential for safeguarding of children/vulnerable adults. The role is one for which the duties/responsibilities/accountabilities of the role will require staff to become a member of the Protection of Vulnerable Groups (PVG) scheme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor Services

Welcoming and engaging visitors, enhancing their experience by providing information about Lunga, the Treshnish Islands, its geology, natural, built and cultural heritage, including strong messages around safety and respect for wildlife.

Encourage people to further contribute to caring for Lunga through donating or taking up membership of NTS.

Collect donations made on the island and securely transfer them to the full-time Ranger or Property Manager for receipting and banking.

Assist with practical countryside management including safety checks of visitor infrastructure, litter picks, beach cleans and maintenance.

Lead and assist with events such as guided walks and talks as appropriate.

Nature conservation

Contribute to National Trust for Scotland biological monitoring programmes including seabird surveys and regular biosecurity checks.

Manage and collate biological information in a consistent manner compatible with Trust and national datasets.

Community engagement

Build strong working relationships with Day Boat Operators, their crew members, and other local stakeholders to support consistent messaging to visitors.

Marketing & Communications

Enthusiastically promote awareness and understanding of the role that NTS plays in protecting and caring for Lunga, Staffa, the Treshnish islands and wider work across Scotland.

Regularly update and contribute positive stories to NTS social media and other communication outlets relevant to Lunga.

Learning

Assist the Ranger Team with educational and other outreach activities on site or to the local community and to communities of interest, including for volunteers.

Other responsibilities

Ensure that all activities undertaken are compliant with the Trust’s health and safety policies and procedures including the Safe System of Work, Visitor Safety in the Countryside, and environmental policy and practices, mindful of impacts on people and environment.

Contribute knowledge and experience to projects and management decisions within the NTS Plan for Nature.

Provide occasional support to Mull & Iona Ranger Service with projects and activities across the southwest of Mull, Staffa, Burg or Iona.

Criminal records (Disclosure Scotland) checking and clearance essential for safeguarding of children/vulnerable adults. The role is one for which the duties/responsibilities/accountabilities of the role will require staff to become a member of the Protection of Vulnerable Groups (PVG) scheme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor Services

Welcoming and engaging visitors, enhancing their experience by providing information about Staffa and the Treshnish Islands, the geological, natural, built and cultural heritage, including strong messages around safety and respect for wildlife.

Encourage people to further contribute to caring for Staffa through donating or taking up membership of NTS.

Collect donations made on the island and securely transfer them to the full-time Ranger or Property Manager for receipting and banking.

Assist with practical countryside management including safety checks of visitor infrastructure, litter picks, beach cleans and maintenance.

Lead and assist with events such as guided walks and talks as appropriate.

Nature conservation

Contribute to National Trust for Scotland biological monitoring programmes including seabird surveys and regular biosecurity checks.

Manage and collate biological information in a consistent manner compatible with Trust and national datasets.

Community engagement

Build strong working relationships with Day Boat Operators, their crew members, and other local stakeholders to support consistent messaging to visitors.

Marketing & Communications

Enthusiastically promote awareness and understanding of the role that NTS plays in protecting and caring for Staffa, Lunga, the Treshnish islands and wider work across Scotland.

Regularly update and contribute positive stories to NTS social media and other communication outlets relevant to Staffa and Lunga.

Learning

Assist the Ranger Team with educational and other outreach activities on site or to the local community and to communities of interest, including volunteers.

Collaborate on projects with the National Trust for Scotland’s experts.

Other responsibilities

Ensure that all activities undertaken are compliant with the Trust’s health and safety policies and procedures including the Safe System of Work, Visitor Safety in the Countryside, and environmental policy and practices, mindful of impacts on people and environment.

Contribute knowledge and experience to projects and management decisions within the NTS Plan for Nature.

Provide occasional support to Mull & Iona Ranger Service with projects and activities across the southwest of Mull, Staffa, Burg or Iona.

Criminal records (Disclosure Scotland) checking and clearance essential for safeguarding of children/vulnerable adults. The role is one for which the duties/responsibilities/accountabilities of the role will require staff to become a member of the Protection of Vulnerable Groups (PVG) scheme.