Operations

We are looking for an enthusiastic and proactive Senior Leisure Assistant to join our team. This is an exciting opportunity for an individual who is committed to delivering exceptional customer service and supporting the safe, efficient operation of our leisure facilities.

As a Senior Leisure Assistant, you will play a key role in supervising daily operations, supporting team members, and ensuring that all users have a positive and safe experience.

Thank you for your interest in the post of Driver/Labourer with Historic Environment Scotland (HES) that will be based in Dumfries Depot. This is a permanent and pensionable position.

You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland in Dumfries and the surrounding areas

Thank you for your interest in the post of Labourer/Driver with Historic Environment Scotland (HES) that will be based in Blackness Depot. This is a permanent and pensionable position.

You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland at Blackness and the surrounding areas

Thank you for your interest in the post of Stonemason with Historic Environment Scotland at Blackness Depot. This is a permanent and pensionable appointment.

You will be involved in planning, organising and conducting masonry repairs within Blackness Depot and the wider remit of HES sites. This could range from pointing and conservation works to dressing stone in the workshops ready for upcoming projects.

Thank you for your interest in the post of Labourer/Driver with Historic Environment Scotland (HES) that will be based at Melrose Abbey Depot. This is a permanent and pensionable position.

You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland within the Scottish Borders.

As part of the Regional Property Maintenance, Compliance & Logistics Team, you will be part of a small team consisting of 10 people, who carry out building compliance checks and maintenance repair work in the Borders district.

You will provide labouring duties to the team as well as assisting with regular maintenance inspections and surveys. You will be expected to make your own way to and from Melrose depot for start and finish times. You may on occasion be required to work at other monuments within the HES South Region.

OI PEASANTS. YES, YOU.

THE EDINBURGH DUNGEON IS RECRUITING…

Fancy a starring role as a Performance Team Leader here at Edinburgh Dungeon, orchestrating outrageous behaviour, questionable decisions and a truly inhospitable atmosphere? Excellent. You sound unwell enough already.

Reporting to the Performance Manager, you’ll help lead the efficient operational and artistic running of the Performance Department, ensuring exceptionally high theatrical standards and delivering the uniquely horrible (yet unforgettable) experiences our guests have come to expect.

You’ll lead by example as part of our cast, supporting performers to bring our shows to life every day. From coaching performance techniques and character development to costume presentation, make-up and prop use, you’ll help maintain the high standards that keep our guests screaming for more.

You’ll also support the recruitment and audition process, help onboard and develop new performers, coordinate departmental meetings and provide ongoing coaching and feedback to ensure every member of the cast is performing at their best. In the absence of the Performance Manager, you’ll act as a key point of contact for the department, helping to keep the show running smoothly both on and off stage.

This is a full-time permanent role, working any 5 days from 7, including a fair share of weekends and bank holidays as required.

Does this sound like it could be you? The cell doors are open and ready to welcome you…

Qualifications & Experience
*Previous Team Leader, supervisory or duty management experience (desirable)
*Experience performing in front of live audiences or working within a theatre, entertainment, visitor attraction or similar environment
*The ability to coach, support and develop performers to achieve high standards
*The ability to self-manage, prioritise tasks and remain calm under pressure
*Strong communication and interpersonal skills
*Experience building positive working relationships with colleagues and guests
*Confidence making day-to-day decisions and resolving issues effectively
*A passion for delivering exceptional guest experiences
*An understanding of live performance and the confidence to lead by example on stage

Benefits
*Monthly bonus based on guest satisfaction
*Merlin Magic Pass: Free access to all our attractions worldwide for you, your friends, and family.
*25% discount in our retail shops and restaurants.
*40% off LEGO online.
*Enjoy the Ride Pass: Giving you and 5 others a Merlin Annual Pass (Gold edition).
*Access to an exclusive employee discount website and much more

The National Centre for Music (NCM) are now recruiting for a Director of Operations & Commercial.

We are seeking an individual who can lead on finely-tuned operational planning, ensure our home is safe and welcoming for all, help us deliver a customer experience that keeps people coming back for more, and configure commercial activities that drive revenue. Together these elements will strengthen our ability to deliver on our artistic and charitable mission for the long-term.

You will work very closely with other senior colleagues to plan and implement effective systems, prepare for operations and manage the transition to running a 7-day-a-week public venue. This will be over four key phases: planning and recruitment; mobilisation; launch year; ‘normal running’.

You will be pivotal in the development of a trading subsidiary and its associated activities and revenue streams; be the key relationship holder with a Food & Beverage provider; and the mastermind behind how the day-to-day functions of our site develop (both inside and outside) – including building our venue management systems, health and safety protocols, and all compliance.

The closing date is 12 noon on Wednesday 28 October

Who we are

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Our 2030 strategy includes three ambitious pledges: to reverse the decline of 50 species; to create deeper connections with nature for more than one million people; and to enable more than 100 communities to better connect with nature.

Who are Discovery and Learning

We spark curiosity, create connection and inspire action. Through learning, experiences, community partnerships, interpretation, volunteering and engagement, we bring people closer to nature, science and the incredible work happening across RZSS.

We believe a great experience can do more than teach someone something new. It can make them stop, wonder, care and see the natural world differently. That is what drives us.

We are a creative, ambitious and passionate team, always looking for new ways to reach people, open doors and help more people feel that nature is for them.

The senior community and learning role

Love people, learning and nature? This could be the role for you.

You’ll help shape and deliver the Discovery and Learning programme at Highland Wildlife Park, connecting schools, communities and volunteers with the amazing world of wildlife and conservation. You’ll lead a small, passionate team, build strong partnerships and create experiences that spark curiosity, inspire connection and leave people wanting to know more.

It’s a hands-on role with real scope to bring your ideas to life and help shape the future of learning and engagement at the Park.

The Role

To act as first point of contact for audiences and stakeholders joining the park community and learning programmes
To contribute to, develop and deliver the activity and evaluation plan for Discovery, community and Learning programmes
To line manage the Discovery and learning officers and discovery rangers at the park and their day-to-day operations ensuring the programmes and engagement provides first-class visitor experience
Some of the things you’ll be doing

First point of contact for the community and learning programmes
Support, develop and deliver the HWP volunteer programme
Collaborate in the development of the discovery and learning programme
Work with the Discovery and Learning Programme Manager to liaise with appropriate education bodies to ensure the primary and secondary school delivery continues to meet the needs of the school curriculum and conditions of any funding received
Line manage the Discovery and Learning Officer and discovery rangers based at Highland Wildlife Park (x4)
Research, input into the development of and deliver content for activity plan programmes including the creation of resource materials
Ensure that developed programmes are accessible, inclusive and representational to the communities we’re supporting, working with the Accessibility and Inclusion Manager where necessary.

What we are looking for

Proven, extensive, relevant experience gained through professional and or educational development
Significant experience of delivery or working in a teaching-related environment with particular emphasis upon out-of-school learning and working as part of a team.
Experience of developing, working with and delivering community programmes
Ability to tailor often complex messages to a wide range of audiences
Knowledge and understanding the relevant scientific and conservation elements, in primary, secondary and tertiary education, outside of formal learning centres
Please see the role profile for further information on what the role involves and essential/desirable criteria.

What you’ll get in return:

Starting salary of £34,526 – £35,389 with the opportunity to progress to £38,483 per annum.
34 days annual leave (annual will be prorated for part time hours worked)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and a PVG check.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.

Interested candidates are therefore encouraged to submit applications, as soon as possible.

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

Please see the role profile for further information on what the role involves and essential/desirable criteria.