Operations

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities and services, from boating, and mooring, paddling, walking and wheeling, to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Middle District Waterway Operative to join our Operations team in Fort Augustus. The purpose of this role is to contribute to the safe daily operation of the waterway. This role will involve close contact and interaction with customers and stakeholders on a daily basis and will aim to deliver a safe, secure and vibrant waterway where visitors are delighted with the quality of their experience. The role will contribute to the maintenance, conservation and improvement of the waterway for, customers, local communities and visitors to enjoy. Working to defined standards this role will enhance the reputation of the waterway, as a valued national asset, and support Scottish Canals (SC) in its aim to improve safety and increase the number of people using the waterways.

The role is offered on a fixed-term basis for 2 years, and with a starting salary of £27,155 (Band B) plus 11.25% Variable Hours allowance and £850 Outdoor Working allowance. Working hours 35 hours per week on average and working a variable rota pattern.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Comply with SC’s Health & Safety policies and defined standards. Report incidents, accidents and near misses. Support and contribute to ‘Behavioural Safety’.
Maintain accurate records as required such as timesheet, HAVs records etc.
Complete point of work risk assessments and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task in hand.
Ensure that the customer experience is maximised by providing outstanding levels of customer service, including anticipation of and response to customer-related issues
Schedule the movement of boats through the district as efficiently as possible
In accordance with Scottish Canals standards promote the organisation by maintaining a professional approach at all times.
Undertake the operation of structures e.g., locks, bridges and sluices in a safe and efficient manner.
Undertake key duties associated with the daily operation and maintenance of the waterway and waterside e.g. towpath vegetation management, painting, litter collection, fencing repairs, pontoon redecking etc.
Operate appropriate plant & tools commensurate with the task in hand (having achieved the correct competencies / training).
Provide a first response for any emergencies/incidents that may occur on the waterway.
Support asset inspections. Identify and report any structure failures, breaches, and damage or pollution incidents to Supervisor or Engineers.
Participate in the working and standby rota as directed, including out of hours water/ flood control duties
Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken
Work outside in all weathers
Occasional travel to other Scottish Canals locations on the Caledonian Canal and elsewhere in Scotland

Skills and experience required:

Experience of working within relevant environment e.g. a busy customer service environment, general vegetation management and general asset management.
Experience of working as a key member of a small team
Experience of computers and smart phones including email, online training, digital diaries and task-specific software
Strong experience of maintenance skills, such as painting, woodwork, fencing, concreting, use of hand tools and small power tools, minor plumbing and preferred use of tractors or excavators
Experience of administrative tracking e.g. data recording using computerised or manual systems
Able to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
Must have a full UK driver’s licence and access to your own vehicle.
Preferred experience of working with boats or in a marine environment and VHF licence holder
Preferred cash handling experience

Qualities & abilities required:

A positive, ‘can do’ attitude
Safety awareness
Strong team-working ability
Time management skills
Problem solving capability
Ability to work under pressure

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

We are seeking a highly professional and motivated individual, who is multi-lingual and fluent in Spanish, to join our team as an International Commercial Coordinator (Emerging Markets).

Based in our Head Office in Broxburn, Scotland, you will support our regional Commercial Director in driving business development across some of our most dynamic, fast moving and exciting markets, including the Middle East, Africa, Commonwealth of Independent States (CIS) and Latin America.

Providing comprehensive commercial support and acting as the primary liaison between Operations, Marketing and Accounts to ensure service excellence, you will be proficient in managing smaller customer accounts to enable Directors to focus on strategic priorities.

This position requires delivering all Ian Macleod Distillers’ standards and values with agility, accountability and a proactive approach. Multi language skills are essential to facilitate effective engagement in various markets, particularly Spanish for the Latin America market.

Key Responsibilities

*Engage with customers in a professional and articulate manner
*Build rapport and maintain positive customer relationships
*Handle customer queries and complaints with integrity and professionalism
*Provide administrative support to multiple stakeholders
*Work collaboratively in an account management or client services capacity

Key Skills & Requirements

*Strong analytical and organisational skills
*Entrepreneurial thinking within a fast-paced sector
*Computer literacy, especially Microsoft Office and Microsoft Teams
*Knowledge of key country legislation and best practices in shipping and export
*Previous experience in a sales support role
*Experience with Tropos is desirable

If you are ready to bring your expertise and enthusiasm to this role, we would love to hear from you!

Next Steps…

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, that to be able to be considered for this opportunity candidates must already have full eligibility documentation to be able to live and work in the UK. This is also an open application window, therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

The Company

We are privileged to remain one of the most widely respected Scottish independent family firms in the spirits industry, with four generations of expertise, distilling, blending and bottling to our name.

Over 80 years, our family business has expanded its portfolio to include award winning premium Scotch whisky, gin, and rum brands.

Our independence allows us to balance traditional craftsmanship with endless opportunities for creativity and innovation, ensuring continued growth and relevance for the future.

As a family-owned company, we are strong believers in looking after our people. After all, everyone should have a workplace that they can call home. We’d love you to join us…In Good Company!

Thank you for your interest in the post of Stonemason with Historic Environment Scotland that will be based at our Stirling Depot. This is a permanent, full-time position.

The Monument Conservation Unit (MCU) based in Stirling is tasked with the responsibility for conservation, maintenance and presentation works within the Stirling depots remit. You will assist with conservation and routine maintenance works to HES monuments in the Stirling Depot area including one of our flagship sites Stirling Castle.

Position Title: Security Team Leader
Department: Security
Reports To: Health, Safety & Security Manager
Salary: £38,000
Hours: Full-time position. Applicants must be able to work flexibly, including day shifts, evenings, night shifts, weekends, and public holidays.

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 200 staff. This former floating palace of Queen Elizabeth II usually attracts over 300,000 visitors a year from around the world and would normally host circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Tripadvisor’s No.1 UK Visitor Attraction 2025.

Purpose of the Role

To lead, coach and develop the Security team, ensuring the safety and security of everyone aboard while delivering exceptional customer service and maintaining a positive visitor experience.

As Security Team Leader, you will provide a smart, professional, and visible security presence, oversee daily operations, and ensure compliance with security procedures. You will monitor CCTV, manage access control, assist visitors with any queries they may have, either face-to-face whilst moving around the ship, or via the telephone or email. Therefore, good communication skills and a warm friendly attitude are a prerequisite.

Primary Duties and Responsibilities

Leadership and Team Management

• Lead and support the Security team, ensuring adherence to procedures and high standards of professionalism.
• Manage shift rotas, staff allocation, and ensure adequate coverage for all operational hours.
• Provide ongoing coaching, training, and performance feedback to team members.

Safety and Security

• Oversee opening and closing procedures for Britannia and the Visitor Centre.
• Monitor CCTV, alarms, and access control systems; ensure prompt response to suspicious activity or alerts.
• Coordinate emergency procedures, including fire alarms self-investigation, evacuations, and missing person reports.
• Ensure accurate reporting for Security-related matters.
• Identify and report any damage, environmental concerns, or potential risks.
• Assist with the implementation of Martyn’s Law.

Customer Service and Visitor Support

• Promote a calm, reassuring presence and deliver excellent customer service.
• Assist visitors and staff with queries, directions, and information about Britannia and its facilities.
• Handle visitor enquiries professionally and efficiently.

Health and Safety

• Ensure compliance with Health & Safety standards and company reporting systems.
• Provide First Aid cover during events or scheduled duties.
• Investigate fire alarms and coordinate response when required.

Collaboration and Communication

• Liaise with other departments and emergency services to maintain safety and operational standards.
• Attend and lead security briefings, training sessions, and team meetings.
• Communicate effectively via radio, phone, and email, always maintaining professionalism.

Compliance and Standards

• Ensure team adherence to company and legal policies, including health & safety, safeguarding, and data protection.
• Maintain uniform and presentation standards across the team.
• Oversee accurate record-keeping using computer and paper-based systems.
• Report staff absences to the appropriate team Manager or Supervisor.
• Maintain a clean and organised Security office.

Additional Expectations

• Support other duties or emergency tasks as directed by management.

Key Skills & Qualifications

• SIA Licence (or equivalent security qualification) – desirable.
• Experience in a customer-facing role.
• Understanding of the key requirements of Martyn’s Law.
• Strong leadership and team management skills, with the ability to coach and develop staff.
• Excellent communication and interpersonal skills; calm and professional under pressure.
• First Aid certification (or willingness to be trained) – essential for emergency response.
• Competent in using CCTV, access control systems, and incident reporting tools.
• Good understanding of Health & Safety regulations and emergency procedures.
• High standards of personal presentation and professionalism.

Company Benefits Include:

• 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So, 20% potential contribution to your pension).
• 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory minimum).
• Life Assurance.
• Performance & loyalty payment scheme.
• Employee Assistance Programme.
• Complimentary tickets.
• Staff discount (Britannia Shop, Royal Deck Tearoom and The Lighthouse Restaurant & Bar aboard Fingal Hotel).
• Free car parking for staff.

Please send your CV together with a covering letter to: Murray.Wight@tryb.co.uk.

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

A new and exciting opportunity awaits a guest focused operations professional to join our team at the Loch Ness Centre and assume the position of Operations Duty Manager.

Join us as we walk guests through 500 million years of Loch Ness history. Our guests delve deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

Our attraction’s success revolves around our guests, and you’ll spend every day finding ways to do things better, for them. Our guests expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit.

To be successful in this role, you will have a background in delivering the optimum of guest experiences. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills, whilst enjoying working as part of a team.

The role is varied and you need to be a fast thinker and work well under pressure. You will have the flexibility to work on a rota which includes mornings, evenings and weekends.

In return for your dedication we will invest in your career, offer a salary of £30,000 plus you will receive the following benefits:

• Money back on your medical costs (such as opticians and dental treatments)
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Health & wellbeing programme
• On-site parking
• Shopping Discounts
• An extra day off for your birthday if it falls on a working day!
• Contract: Full time, permanent. (working 40 hours, weekends and bank holidays included)

A job description and details on how to apply can be found on the Continuum Attractions website.

Applications will be reviewed on a rolling basis and we may close the advert early dependant on the volume of applicants.