Operations

We believe everyone deserves a great Glasgow life and that starts with the people who work here.
As Development Assistant, you will be joining our ambitious Development team, which generates external funding for important and inspiring projects. Within your role, you will support the delivery of our ambitious giving programmes, providing an excellent experience for donors and members.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know
Hours: 35 hours per week.
Contract type: Fixed term until 1 September 2028
Pay details: The listed salary is for a full-time role, fixed term role
Location: Hybrid. You will spend part of your week at home, and part of your week in one of our offices.

What you’ll do
As Development Assistant, you will be an integral part of the Development team. You will support the delivery of our ambitious giving programmes, managing the administration of key programmes such as Museums Membership and Celtic Rover.
Key duties include
• Supporting the Senior Individual Giving Officer with administrative duties to deliver a programme of membership events and communications across Glasgow Life, including Glasgow Life Museums and Celtic Connections Festival
• First point of contact for donors, managing the fundraising phone line, sorting supporter letters, and compiling fundraising email communications in The Raiser’s Edge database
• Supporting donor stewardship, thanking donors for all gifts, compiling, and sending membership packs
• Processing gifts and memberships through our CRM (The Raiser’s Edge)
• Supporting venues across Glasgow Life implement new fundraising tools such as contactless devices
• Managing event responses, guestlists and welcoming visitors to donor events

We’re looking for
• Experience of working in a donor or customer facing role
• Strong organisation skills, with ability to deal with changing priorities, often at short notice
• Ability to communicate with confidence, delivering a positive experience for donors and members
• Excellent attention to detail, particularly within administrative tasks and financial reporting
• Good knowledge of Microsoft packages including Word, Excel, Outlook and Teams. Experience of using a CRM database (such as The Raiser’s Edge) is desirable but not essential.
Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.

What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:

Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!
Pension
Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.

Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit – https://www.glasgow.gov.uk/jobevaluation.

What’s next
To get started, complete our short application form. In this, you’ll fill out:
• Work history
• Qualifications/training
• Key questions like “Why are you a good fit for this role?”
Use the Person Specification in the Job Attachments section to guide your answers.

Important Dates:
The closing date for this job is 11.59pm on 18 October Interviews are provisionally scheduled for 28 October.
Who We Are
Our Corporate Services teams keep Glasgow Life running at its best. From Business & Strategy, Finance, HR, Infrastructure, Marketing, Retail, they deliver the behind-the-scenes work that powers everything we do. Whether it’s shaping strategy with sharp insights, crafting compelling messages, supporting our people, managing over 100 venues, or generating vital income—this team makes it happen.

Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. Learn more about our commitment to Equality, Diversity and Inclusion here: https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. Learn more about our approach to Fair Work First here: https://www.glasgowlife.org.uk/about-us/fair-work-first

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

Ready to apply?
Once you apply, add noreply@myjobscotland.gov.uk to your safe sender list so you don’t miss important emails.

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

To apply for this vacancy online please visit https://myjobscotland.gov.uk/councils/glasgow/glasgow-life or https://www.glasgowlife.org.uk/join-our-team

OI PEASANTS. YES, YOU.

THE EDINBURGH DUNGEON IS RECRUITING…

Fancy a starring role as a Performance Team Leader here at Edinburgh Dungeon, orchestrating outrageous behaviour, questionable decisions and a truly inhospitable atmosphere? Excellent. You sound unwell enough already.

Reporting to the Performance Manager, you’ll help lead the efficient operational and artistic running of the Performance Department, ensuring exceptionally high theatrical standards and delivering the uniquely horrible (yet unforgettable) experiences our guests have come to expect.

You’ll lead by example as part of our cast, supporting performers to bring our shows to life every day. From coaching performance techniques and character development to costume presentation, make-up and prop use, you’ll help maintain the high standards that keep our guests screaming for more.

You’ll also support the recruitment and audition process, help onboard and develop new performers, coordinate departmental meetings and provide ongoing coaching and feedback to ensure every member of the cast is performing at their best. In the absence of the Performance Manager, you’ll act as a key point of contact for the department, helping to keep the show running smoothly both on and off stage.

This is a full-time permanent role, working any 5 days from 7, including a fair share of weekends and bank holidays as required.

Does this sound like it could be you? The cell doors are open and ready to welcome you…

Qualifications & Experience
*Previous Team Leader, supervisory or duty management experience (desirable)
*Experience performing in front of live audiences or working within a theatre, entertainment, visitor attraction or similar environment
*The ability to coach, support and develop performers to achieve high standards
*The ability to self-manage, prioritise tasks and remain calm under pressure
*Strong communication and interpersonal skills
*Experience building positive working relationships with colleagues and guests
*Confidence making day-to-day decisions and resolving issues effectively
*A passion for delivering exceptional guest experiences
*An understanding of live performance and the confidence to lead by example on stage

Benefits
*Monthly bonus based on guest satisfaction
*Merlin Magic Pass: Free access to all our attractions worldwide for you, your friends, and family.
*25% discount in our retail shops and restaurants.
*40% off LEGO online.
*Enjoy the Ride Pass: Giving you and 5 others a Merlin Annual Pass (Gold edition).
*Access to an exclusive employee discount website and much more

The National Centre for Music (NCM) are now recruiting for a Director of Operations & Commercial.

We are seeking an individual who can lead on finely-tuned operational planning, ensure our home is safe and welcoming for all, help us deliver a customer experience that keeps people coming back for more, and configure commercial activities that drive revenue. Together these elements will strengthen our ability to deliver on our artistic and charitable mission for the long-term.

You will work very closely with other senior colleagues to plan and implement effective systems, prepare for operations and manage the transition to running a 7-day-a-week public venue. This will be over four key phases: planning and recruitment; mobilisation; launch year; ‘normal running’.

You will be pivotal in the development of a trading subsidiary and its associated activities and revenue streams; be the key relationship holder with a Food & Beverage provider; and the mastermind behind how the day-to-day functions of our site develop (both inside and outside) – including building our venue management systems, health and safety protocols, and all compliance.

The closing date is 12 noon on Wednesday 28 October

Who we are

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Our 2030 strategy includes three ambitious pledges: to reverse the decline of 50 species; to create deeper connections with nature for more than one million people; and to enable more than 100 communities to better connect with nature.

Who are Discovery and Learning

We spark curiosity, create connection and inspire action. Through learning, experiences, community partnerships, interpretation, volunteering and engagement, we bring people closer to nature, science and the incredible work happening across RZSS.

We believe a great experience can do more than teach someone something new. It can make them stop, wonder, care and see the natural world differently. That is what drives us.

We are a creative, ambitious and passionate team, always looking for new ways to reach people, open doors and help more people feel that nature is for them.

The senior community and learning role

Love people, learning and nature? This could be the role for you.

You’ll help shape and deliver the Discovery and Learning programme at Highland Wildlife Park, connecting schools, communities and volunteers with the amazing world of wildlife and conservation. You’ll lead a small, passionate team, build strong partnerships and create experiences that spark curiosity, inspire connection and leave people wanting to know more.

It’s a hands-on role with real scope to bring your ideas to life and help shape the future of learning and engagement at the Park.

The Role

To act as first point of contact for audiences and stakeholders joining the park community and learning programmes
To contribute to, develop and deliver the activity and evaluation plan for Discovery, community and Learning programmes
To line manage the Discovery and learning officers and discovery rangers at the park and their day-to-day operations ensuring the programmes and engagement provides first-class visitor experience
Some of the things you’ll be doing

First point of contact for the community and learning programmes
Support, develop and deliver the HWP volunteer programme
Collaborate in the development of the discovery and learning programme
Work with the Discovery and Learning Programme Manager to liaise with appropriate education bodies to ensure the primary and secondary school delivery continues to meet the needs of the school curriculum and conditions of any funding received
Line manage the Discovery and Learning Officer and discovery rangers based at Highland Wildlife Park (x4)
Research, input into the development of and deliver content for activity plan programmes including the creation of resource materials
Ensure that developed programmes are accessible, inclusive and representational to the communities we’re supporting, working with the Accessibility and Inclusion Manager where necessary.

What we are looking for

Proven, extensive, relevant experience gained through professional and or educational development
Significant experience of delivery or working in a teaching-related environment with particular emphasis upon out-of-school learning and working as part of a team.
Experience of developing, working with and delivering community programmes
Ability to tailor often complex messages to a wide range of audiences
Knowledge and understanding the relevant scientific and conservation elements, in primary, secondary and tertiary education, outside of formal learning centres
Please see the role profile for further information on what the role involves and essential/desirable criteria.

What you’ll get in return:

Starting salary of £34,526 – £35,389 with the opportunity to progress to £38,483 per annum.
34 days annual leave (annual will be prorated for part time hours worked)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and a PVG check.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.

Interested candidates are therefore encouraged to submit applications, as soon as possible.

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

JOB PURPOSE

The Garden team plays a vital role in delivering the National Trust for Scotland’s mission by contributing to nature conservation, visitor experience, learning, and community engagement. This work supports both the strategic objectives of individual properties and the wider goals of the organization, helping to protect and promote Scotland’s natural and cultural heritage.

The Garden Apprentice position offers a valuable opportunity for a young person to gain hands-on experience, training, and professional development in a dynamic conservation and visitor services environment. Working alongside experienced colleagues, the apprentice will support the care and presentation of our landscapes, engage with visitors and local communities, and contribute to the protection and enjoyment of special places.

Through meaningful public engagement, excellent customer service, and commitment to high standards, the Garden Apprentice will help create memorable experiences for visitors. As part of the site team at Kellie Castle and Garden (East Fife Team), the apprentice will also support income generation and contribute to the long-term sustainability of the Trust’s work.

The Apprentice will also study for a Modern Apprenticeship (SVQ in Horticulture within Parks and Gardens and greenspaces at SCQF Level 6) with Rural Skills Scotland.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

You will take direction from the Head Gardener, with the Garden team providing day -to-day supervision. You will also work alongside other property staff. The apprenticeship will be run in partnership with Rural Skills Scotland, who will support the successful candidate through their SVQ undertaking regular observations to allow the apprentice to meet the necessary evidence requirements. The apprenticeship is for a fixed period of 18 months during which the successful candidate will be mentored and undertake relevant vocational training.

You will provide a consistently high standard of work and customer care at all times:
 Promoting and supporting the organic management principles within the gardens
 Assisting with the production of fruit and vegetables for sale.
 Assisting with all general gardening duties
 Maintenance of the of the estate
 Providing an excellent visitor experiences including delivery of guided walks, events and educational activities, answering visitors’ queries about the property and gardens
 Promoting the National Trust for Scotland and the benefits of Trust membership
 Always maintain excellent standards of site and personal presentation
 Ensuring work is undertaken in a safe and appropriate manner, wearing correct uniform, name badges, or PPE as required

JOB PURPOSE
The National Trust for Scotland is passionate about Scotland’s heritage; we make a difference to what makes Scotland so special. The role is based at Brodie Castle and Estate. Brodie Castle, Garden & Estate comprises: Grade A-listed 16th century tower-house with 17th, 18th and 19th century additions, the Playful Garden, a significant collection of paintings and furniture, and a 75-acre estate of designated historic designed landscape which holds policy woodland, a large pond and the famous Brodie Daffodil Collection. It maintains strong links to the Brodie family, whose ancestral seat this was for its entire history. The buildings and grounds are open to the public all year round and are supported by multiple catering facilities within the Castle and Playful Pavilion, two gift shops, the Stables conference centre and holiday. Brodie also hosts weddings, private hire functions and year-round events.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• A formal qualification at NVQ/ SVQ Level 2 in amenity horticulture supported by knowledge and a minimum of 2 years practical work experience in a heritage or amenity garden context.
• PA1 and PA6a spraying certificates, or willingness to be trained in the use of pesticides and to exercise that training.
• Current driving licence valid for driving in the UK.
• Formal machinery certifications, i.e., Ride on mowers, tractors, chainsaws etc or willingness to be trained.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Undertaking practical maintenance of the garden and estate e.g., managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry.
• Contributing to the management, conservation, and development of the garden and estate by plant propagation, cultivation, production of seed and the inputting of appropriate plant records on IRIS database and labelling were directed by the Garden and Estate Manager or Assistant Head Gardener.
• The ability to work individually or as part of a team across a wide range of activities across the garden & estate including hedge cutting, strimming & brush cutting, tractor/ATV driving, chipping & spraying.
• As requested, assisting with education/interpretation activities such as introductory talks and guided walks.
• Fostering positive relationships with visitors, local communities and other organisations and promote the work of the Trust when & were appropriate.
• On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs and the appropriate standard of work, and gain benefit/satisfaction from their activities.
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager / Property Management team.
• On occasion, contributing to the review and development of operational workplans for the gardens.
• Ensuring compliance with the Trust’s health, safety, and environment policies and procedures. This will include timely completion of HAVS, spraying records and attendance of annual health monitoring.

JOB PURPOSE
Under the direction of the Head Gardener and as part of the property team, assist with the conservation and development of the gardens to ensure that Culzean Castle Gardens are presented at the highest standards to its visitors and guests. The post exists to in order to ensure that the garden and policies across the Property are managed and maintained as an internationally recognised garden of outstanding horticultural importance.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The Key Purposes of the job will be met by:
1. Undertaking practical maintenance of the garden and wider estate (e.g. managing trees and shrubs, herbaceous plants, and turf care; pest/disease/weed control; composting and soil improvement; hard-landscaping; path care; waste management) to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors;
2. Fostering positive relationships promote the work of the Trust.
3. On occasion, working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities.
4. Demonstrating self motivation, organizing, planning, and the ability to prioritise along with good time management;
5. Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.
6. Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.