Operations

Help us preserve our ‘Monster Reputation for Excellence’!

Jacobite Loch Ness Cruises would like to recruit a ticket sales / mooring assistant based at Dochgarroch Lock and the Clansman Harbour on a seasonal basis for the busy 2026 season. The contract runs from March to September/October 2026. Full-time preferred however flexible hours available; shift flexibility and weekend working is required. Hours will normally be 0745 / 0900 – 1700 / 1745 and some evenings for private charter events.

We are looking for a motivated individual to carry out ticket sales and mooring duties so we can continue ensuring that Jacobite Loch Ness Cruises customers can tick Loch Ness off their bucket list! You will efficiently check-in our passengers using our integrated booking system ensuring our passengers are kept informed and assisted at all times and you will maintain the highest level of customer service to preserve our ‘Monster Reputation for Excellence’.

Jacobite Loch Ness Cruises is a Visit Scotland 5* visitor attraction based at Dochgarroch Lock (4 miles South of Inverness city centre) and has been providing cruises on Loch Ness for over 20 years. You will report to Dochgarroch Lock where transport will be provided to the Clansman Harbour. Alternatively if it’s more suited to your commute, you can report directly to the Clansman Harbour.

The Role and Responsibilities:
Assist the Skipper in the efficient and accurate recording of passengers.
Sell and process our passenger tickets ensuring accurate transactions and banking processes are followed every day.
Process and complete group bookings.
Assist the Skipper to ensure the highest level of customer satisfaction is delivered.
Assist as shore crew to moor our vessels (full training provided)
Assist with preparation of stock and daily replenishing of stores.
Direct passengers in accordance with procedures in the event of an emergency.
Provide information to passengers on points of local interest etc.
Report any customer / operational issues to the skipper.
Assist with cleaning as required.
Provide 5* customer care at all times

Person Specification:
Friendly and approachable with a willingness to initiate meaningful conversations
Conscientious with attention to detail
Excellent computer skills
Good communication and numeracy skills
Demonstrate a pro-active approach to problem solving
Cash handling and daily banking experience proffered
A strong customer service background is desirable
Previous experience not required as full training will be provided
Willingness to participate in on-going training and personal development
Excellent timekeeping

A cover letter explaining why you would like to be part of the Jacobite team this summer would be helpful.

Our team benefits;
Free parking
Store discount in An Talla
Annual allocation of cruise tickets for family and friends
50% discount on an individual membership to High Life Highland
Use of ASVA passes to access hundreds of free tickets to Scottish visitor attractions (restricted depending on availability)
Uniform and PPE provided

Help us preserve our ‘Monster Reputation for Excellence’!

Jacobite Loch Ness Cruises are recruiting a Guide to join their friendly team for the busy 2026 season. The contract is seasonal, from March to October 2026, full-time preferred however part-time flexible hours available; shift flexibility and weekend working is required. Hours will normally be 0745 / 0830 – 1700 / 1745 and some evenings guiding private charters. There is the potential to extend the contract for the right candidate.

Applications are open now, interviews are ongoing. We can only accept those 18 years or over.

Jacobite Loch Ness Cruises is a Visit Scotland 5* visitor attraction based at Dochgarroch Lock (4 miles South of Inverness city center) and has been providing exceptional experiences on Loch Ness for 50 years. We are looking for a motivated individual to carry out guide duties to enthuse and educate our passengers about the wonderful Loch they’ll be cruising on. You will be helping our customers to tick Loch Ness off their bucket list!

You will be trained to competent crew standard to ensure the upmost adherence to our safety standards of practice. You will keep our passengers informed, safe and comfortable at all times and you will maintain the highest level of customer service to preserve our ‘Monster Reputation for Excellence’.

The Role and Responsibilities:
Provide live commentary to our passengers as they sail the Loch; explaining notable facts, history, legends and wildlife around the Loch plus answering questions.
Interact with our passengers ensuring they have an entertaining and fulfilling experience.
Assist the Skipper in the efficient and smooth operation of the boat.
Assist with the passenger count prior to departure of each cruise
Assist the Skipper with the application of safety regulations ensuring the safety of all persons whilst boarding, disembarking, and during their cruise.
Carry out bar/sales duties as required
Assist with preparation of stock and daily replenishing of stores
Direct passengers in accordance with procedures in the event of an emergency
Report any customer / operational issues to the skipper.
Carry out daily boat cleaning ensuring a high standard is maintained
Provide 5* customer care at all times

Person Specification:
Confident at public speaking
Interest in the local area (preferred however training can be provided)
Friendly and approachable with a willingness to initiate meaningful conversations
Conscientious with attention to detail
Good communication and numeracy skills
Demonstrate a pro-active approach to problem solving
Driving license desirable along with own transport
A strong customer service background is desirable
Previous crew experience not required as full training will be provided
Willingness to participate in on-going training and personal development
Excellent timekeeping

Our team benefits;
Free parking
In store discount in An Talla – our sister tourist destination
Annual allocation of cruise tickets for family and friends
50% discount on an individual membership to High Life Highland
Use of ASVA passes to access hundreds of free tickets to Scottish visitor attractions (restricted depending on availability)
Highlife Highland gym membership contribution
Uniform and PPE provided

Please include a cover letter explaining why you would like to be part of the Jacobite Loch Ness Cruises team.

Help us preserve our ‘Monster Reputation for Excellence’!

Jacobite Loch Ness Cruises are recruiting boat Crew to join their friendly team for the busy 2026 season. The contract is seasonal, from March to October 2026, full-time preferred however part-time flexible hours available; shift flexibility and weekend working is required. Hours will normally be 0745 / 0830 – 1700 / 1745 and some evening work crewing private charters. There is the potential to extend the contract for the right candidate. In addition, progression within the company is encouraged.
Applications are open now, interviews are ongoing.

We can only accept those 18 years or over.

Jacobite Loch Ness Cruises is a Visit Scotland 5* visitor attraction based at Dochgarroch Lock (4 miles South of Inverness city center on the A82 towards Fort William) and has been providing exceptional experiences on Loch Ness for over 20 years. We are looking for motivated individuals to carry out crew duties so we can continue ensuring our customers can tick Loch Ness off their bucket list!
You will keep our passengers informed, safe and comfortable at all times and you will maintain the highest level of customer service to preserve our ‘Monster Reputation for Excellence’.

The Role and Responsibilities:
Assist the Skipper in the efficient and smooth operation of the boat.
Assist with the passenger count prior to departure of each cruise
Assist the Skipper with the application of safety regulations ensuring the safety of all persons whilst boarding, disembarking, and during their cruise.
Carry out bar/sales duties as required
Assist with preparation of stock and daily replenishing of stores
Direct passengers in accordance with procedures in the event of an emergency.
Provide information to passengers on points of local interest etc.
Report any customer / operational issues to the skipper.
Carry out daily boat cleaning ensuring a high standard is maintained
Assist with ticket sales and shoreside duties
Provide 5* customer care at all times

Person Specification:
Friendly and approachable with a willingness to initiate meaningful conversations
Conscientious with attention to detail
Good communication and numeracy skills
Demonstrate a pro-active approach to problem solving
Driving license desirable along with own transport
A strong customer service background is desirable
Previous experience not required as full training will be provided
Willingness to participate in on-going training and personal development
Excellent timekeeping

Our team benefits;
Free parking
In store discount in An Talla – our sister tourist destination
Annual allocation of cruise tickets for family and friends
50% discount on an individual membership to High Life Highland
Use of ASVA passes to access hundreds of free tickets to Scottish visitor attractions (restricted depending on availability)
Highlife Highland gym membership contribution
Uniform and PPE provided

Please include a cover letter explaining why you would like to be part of the Jacobite Loch Ness Cruises team.

About Us
Lost Shore Surf Resort is home to Europe’s largest inland wave pool, delivering consistent, high-quality waves in a unique setting.

Located just outside Edinburgh, the resort is easily accessible by road and public transport and is close to the airport, making it a popular destination for local residents and visitors from across the UK and beyond.

We welcome surfers of all abilities to our pool, set within a country park that is open to the public. Lost Shore combines surfing, hospitality, and leisure, creating a dynamic and professionally run environment where safety, teamwork, and customer experience are central to everything we do.

The Role: Lifeguard (Seasonal)
This is a seasonal position, supporting peak operational periods at the resort.

We offer flexible working arrangements, with opportunities ranging from part-time to full-time hours, depending on availability and operational requirements.

The Lifeguard Team is responsible for delivering our lifeguard operations and plays a critical role in creating and maintaining a safe, welcoming, and positive environment. Through professionalism and vigilance, lifeguards enable visitors to engage with surfing and water sports confidently and safely.

Role Overview
– Delivering the day-to-day lifeguarding operation at Lost Shore Surf Resort (LSSR), Edinburgh.
– Working as a member of the Lifeguard Team to ensure safe and effective surf operations.
– Delivering a world-class visitor experience within Surf Operations, ensuring all activities are safe, hygienic, and legally compliant.
– Reporting to the Surf Operations Manager and working closely with the Head Lifeguard and Head Coach.

Key Responsibilities Visitor Experience
Collaborating with the Head Lifeguard and Head Coach to understand visitor needs and consistently exceed expectations. Supporting the delivery of a high-quality surf experience while ensuring operations remain safe and efficient.

Working as a Team
Working closely with the Head Coach and Head Lifeguard to foster a positive team environment, maintain effective communication, address challenges promptly, and adhere to all People Policies and Procedures.

Ways of Working
Ensuring strict adherence to LSSR Health & Safety policies, supporting compliance with all relevant licences and permits, contributing to a strong safety culture within Surf Operations, responding appropriately to incidents, and maintaining accurate incident records.

Qualifications, Skills and Experience
– Thrives under pressure, demonstrating high energy and a strong drive for excellence.
– Prioritises customer satisfaction and delivers consistently high standards of service.
– Demonstrates strong interpersonal skills and the ability to work effectively within a team.
– Exhibits excellent organisational skills, attention to detail, and effective time management.
– An interest in surfing, or a willingness to learn.
– Holds a recognised Lifeguard qualification (SLSGB or RLSS Beach Lifeguard qualification preferred).
– Able to successfully complete PVG certification through Disclosure Scotland

Contract & Hours
This is a seasonal role with flexible hours available. Opportunities range from part-time to full-time positions, subject to operational needs and individual availability.

The resort operates seven days a week. Early mornings, evenings, and weekend work will be required, particularly during peak periods.

Due to the nature of the role and operational demand, positions are limited.

Why Join the Lost Shore Team?
– Be part of a professional, energetic team that values both high standards and enjoying the work we do.
– Play a key role in delivering safe and accessible surfing in Scotland’s most exciting surf destination.
– Competitive salary and benefits package, including 28 days’ paid holiday (pro rata), pension, and additional staff benefits.

Join Our Team on the Lowland Canals!

Looking for a role that’s as rewarding as it is unique? Scottish Canals is hiring Seasonal Canal Associates, at various locations throughout the Lowland Canals, to help keep two of Scotland’s most stunning waterways running smoothly.

This is your chance to work outdoors, enjoy spectacular scenery, and meet people from all over the world. Every day brings something different—whether you’re assisting boaters or operating locks.

We’ll provide full training, uniform, PPE, and a company mobile phone, so you’re ready to hit the ground running. These roles are based at the following locations Broxburn, Grangemouth and Glasgow, offering an unforgettable experience in the heart of the Central Belt of Scotland.

Key Responsibilities
• Deliver excellent customer service to boating clients.
• Operate lock gates, bridges, and manage water levels.
• Perform vegetation management using mowers, strimmers, and other
agricultural equipment.
• Carry out minor maintenance using hand/power tools as required.
• Complete manual and maintenance tasks in line with health and safety standards.
• Represent and promote the organisation positively.

Desirable Skills
• Experience in customer service or outdoor operational work.
• Basic DIY and maintenance ability.
• Strong communication skills for effective teamwork and public interaction.
• Basic literacy, numeracy, and computer skills (e.g., email).
• Full driving licence is essential.

Additional Information
• Hourly rate: £12.60 (£13.45 from 1 April 2026) plus 12.07% holiday pay.
• Rolling rota includes weekends and bank holidays.
• This is a seasonal role with full-time and part-time hours available.
• Contract period: 18 March – 1 November 2026.