Operations

Contract Type: Permanent
Grade: FC03
Salary: £22,525 – £23,633 per annum (pro rata) + enhanced rates payable for evenings after 8pm and weekends
Hours: 15 hours per week
Locations: Carnegie Hall
Job Reference: ON000491

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have an exciting opportunity to join our Facilities Management team as a Facilities Assistant at Carnegie Hall. You will be part of the facilities management team undertaking duties relating to the operation and security of buildings and surrounds grounds, setting up rooms for meetings and events, ensuring all working and public areas are kept safe and clean, and providing direct customer engagement and support. Please note that parts of the role can be physically demanding at times.

The usual working pattern is 15 hours per week (Tuesdays & Thursdays: 4pm – 9.15pm / Saturdays: 9am – 2pm) however there is scope for additional hours and fixed hours to vary depending on the events and needs of the business.

The full job description can be found on our current vacancies page on our website.

About You
You’ll have previous experience in a similar role and knowledge to ensure the safety of customers within the building. You will be a team player who will be energetic, enthusiastic and have a positive and flexible ‘can do’ attitude. You’ll take pride in maintaining the appearance of the environment and provide a professional and courteous service to visitors. An awareness of compliance and health and safety issues would be desirable, and you will have an understanding of IT systems.

How to Apply
If you would like to find out more information about this role before applying, please contact Tony Stevens, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and return this along with a completed equal opportunities form to HR.FCT@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 9am on Thursday 4 April 2024.

Interviews are proposed to take place on Friday 12 April 2024 at Carnegie Hall.

We are currently recruiting for an Estates & Facilities Assistant to join the team at Newbattle Abbey College.

The successful post holder will be responsible for assisting with the daily operational and maintenance duties in support of the college buildings, grounds, and business park.

For an informal conversation regarding the role, please contact George Currie, Estates and Facilities Manager (GeorgeCurrie@nac.ac.uk)

The role
To undertake the daily operational and maintenance duties in support of the
college buildings, grounds, and business park.

Task/duties of the role
1. Undertake routine checks and maintenance of the College heating and hot
water facility, Monitoring and managing the boilers setting via the Business
Management System (BMS).

2. To liaise with specialist contractors and report/action any faults found to
Estates & Facilities Manager.

3. Ensure all areas are setup and maintained daily, and as required. To set up
corporate areas as noted in the bookings diary.

4. To assist with setting up college ICT equipment when required.

5. To monitor and assist with maintaining the decoration and building fabric of
the College.

6. In consultation with the Estates & Facilities Manager liaise with contractors
and their representatives to ensure that health and safety standards are
addressed.

7. Liaise with and support the student body, and all staff with regards to the
operation and maintenance of the college buildings and services.

8. Represent the best interests of the College in internal and external meetings
as required.

9. As Deputy Fire Warden undertake and record weekly system test on the fire
detection system. Check all fire escape routes and for any tampering/faults
with fire safety equipment/alarms. Assist the Estates & Facilities Manager with
periodic fire evacuation drills.

10.Undertake out of hours duties on an established standby rota basis

11.Ensure that all access roads, paths, and perimeter fences are maintained and
kept in a good state of repair.

12.Maintain all College plant, equipment, and furnishings.

13. Oversee external contractors as directed by the Estates & Facilities Manager

14.Liaise with prospective Business Park tenants and monitor tenant lease
compliance and secure monthly meter readings from each unit.

15.Investigate issues reported by tenants and ensure, in conjunction with the
Estates & Facilities Manager, that they are dealt with in a timely and
professional manner.

16.Report to the Estates & Facilities Manager any maintenance and/or estates
issues relating to the college buildings, grounds and/business park.

17.To undertake any other appropriate duties as directed by the Estates &
Facilities Manager.

What we’re looking for:

• Experience in building services industry

• Experience of working in building
industry

• Some knowledge/competency in electrical work, central heating systems, DIY skills

• High level of maintenance and repair skills

• Excellent communication skills

• Ability to use own initiative and priorities workload to meet deadlines

• Excellent interpersonal skills

• A high level of adaptability to be able to cover unsociable hours including weekends, split shifts, early mornings, and evenings

Closing date: Monday 1st April at midday

Interviews: Week commencing 8th April

Please complete the Application Form, Criminal Convictions Form and Equal Opportunities Form at www.nac.ac.uk/work-for-us and email them to Pauline King, (paulineking@nac.ac.uk), HR Officer.

The role:

To develop and deliver the Royal Zoological Society of Scotland (RZSS) volunteer programme including innovative and creative volunteering activities; managing volunteer partnerships and projects part of the onsite discovery programme to engage our daily visitors.

To support the development and delivery of community partnerships programmes and explore opportunities for continued development of the community and discovery programmes.

Some of the things you’ll do:

Contribute to and develop, monitor and maintain, an RZSS Strategy, plan, and policies for volunteering
Lead on the planning, development, delivery, coordination and evaluation of the volunteer programmes and resources to achieve agreed outcomes including the NLHF activity programme.
Ensure that RZSS are meeting or leading best practice in volunteering practices.
Lead all aspects of volunteering activities for agreed target participants, to agreed standards supporting RZSS’ vision and mission, ensuring all activities deliver meaningful outcomes.
Support and take an active role in the:
development and delivery of the annual community plan; meeting agreed engagement targets.
creation of programmes including the wider discovery programme(s) which promote the RZSS’ resource as community hub to support initiatives to strengthen community.
Maintain dynamic first-class customer service and public engagement, focusing on delivering informative, professional presentations and exceeding audience expectations.

What we’re looking for:

Educated to a degree level in a relevant subject of extensive practice experience in a similar field other zoo related management systems
Excellent working knowledge of the Microsoft Suite (Excel and Word)
Substantial experience and understanding of working with communities including the development of community programmes
Practical working knowledge of GDPR regulations
Sound understanding of public engagement best practices
Working knowledge of the natural world, conservation, and science
Extensive practical understanding of nonformal learning and engagement best practices
Substantial understanding of the Scottish volunteering processes and policies.

What you’ll get in return:

Starting salary between £31,531- £32,413 (offer based on experience) with future salary progression up to £36,250 per annum
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

The role:

To develop, implement and deliver the interpretation plan for the Royal Zoological Society of Scotland (RZSS); informing best practice and innovation in interpretation techniques to support engagement with our animals, zoos and messaging to increase nature connectivity across RZSS.

Support onsite messaging and further engagement projects for teams across RZSS in delivery of their objectives in fulfilment of the strategic direction of the charity.

Some of the things you’ll do:

Support in the development and delivery of the interpretation strategy and annual interpretation plan to meet agreed projects and targets
Lead on interpretation projects and developments across RZSS
Develop, design, deliver and maintain high quality, creative interpretation across RZSS including the development and delivery of creative interpretation projects.
Ensure that RZSS are meeting or leading best practice in interpretation practices
Develop, deliver and artwork illustrative storytelling through strong creative graphic design principles.
Coordinate the full design and delivery process including art working for the correct print and install method, using the right materials and delivery method for the interpretation and ensure that installation is correct for the pieces.
Front line responsibility for Health and Safety during installation with internal and external contractors
Ensure the heather and safety of interpretation and interactives for public use
Demonstrate commitment to continuous personal development to ensure knowledge and skills are up to date and best practice is followed

What we’re looking for:

Educated to a degree level in a relevant subject of extensive practice experience in a similar field
Excellent understanding and knowledge of communicating with diverse audiences
Excellent working knowledge of the Microsoft Suite (Excel and Word)
Creative copywriting and proofreading, with the ability to tailor often complex messages to a wide range of audiences
Proficient in use of Adobe Photoshop/Illustrator/In Design or equivalent tools for design from conception to art working for a range of fabrication
Managing a busy workload, handling multiple requests at the same time and working independently, without supervision, to deliver results
What you’ll get in return:

Starting salary between £31,531- £32,413 (offer based on experience) with future salary progression up to £36,250 per annum

37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Newbattle Abbey College is situated in Dalkeith, Midlothian. The college is set in 125 acres of beautiful parkland and ancient woodland. Our historic 16th century building and peaceful surroundings make Newbattle a unique place to learn and to plan for the future.

We are looking for an Estates and Facilities Assistant to join the college. The successful post holder would be responsible for the daily operational and maintenance duties in support of the college buildings, grounds, and business park.

We are looking for individual with:

• Experience in building services industry

• Experience of working in building industry

• Some knowledge/competency in electrical work, central heating systems, DIY skills

• High level of maintenance and repair skills

• Knowledge of Health & Safety Skills and Ability

• Excellent communication skills

• Ability to use own initiative and priorities workload to meet deadlines

• Excellent interpersonal skills

• A high level of adaptability to be able to cover unsociable hours including weekends, split shifts,early mornings, and evenings

To apply, visit www.nac.ac.uk/work-for-us for more information.

Closing Date: Monday 18 March, Midday

Contract Type: Fixed Term until 31 December 2024 / Casual
Grade: FC03
Salary: £22,525 – £23,633 per annum (pro rata)
Hours: 24.5 hours per week / Casual hours available
Locations: Dunfermline Carnegie Library & Galleries/Carnegie Hall
Job Reference: ON000486

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have an exciting opportunity to join our Facilities Management team as a Facilities Assistant at Dunfermline Carnegie Library & Galleries and Carnegie Hall.

You will be part of the facilities management team undertaking duties relating to the operation of buildings and surrounds grounds, setting up rooms for meetings and events, ensuring all working and public areas are kept safe and providing direct customer engagement and support.

The usual working pattern for the fixed term position is 24.5 hours per week working 5 out of 7 days to meet the business needs and this will include weekend and evening working. The hours for the casual posts will be varied depending on business needs and will include weekends and evenings.

The full job description can be found on our current vacancies page on our website.

About You
You’ll have previous experience in a similar role and knowledge to ensure the safety of customers within the building. You will be a team player who will be energetic, enthusiastic and have a positive and flexible ‘can do’ attitude. You’ll take pride in maintaining the appearance of the environment and provide a professional and courteous service to visitors. An awareness of compliance and health and safety issues would be desirable, and you will have an understanding of IT systems.

How to Apply
If you would like to find out more information about the fixed term position or the casual role before applying, you can contact Tracy McCafferty, Venue Manager for Dunfermline Carnegie Library & Galleries. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form stating which role you are applying for and return this along with a completed equal opportunities form to HR.FCT@onfife.com.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 9am on Thursday 14 March 2024.

Interviews are proposed to take place on Tuesday 26 March 2024.

The role

To ensure safe electrical installations and undertake designated activities, related to your trade, for the maintenance and refurbishment of all buildings, facilities and infrastructure owned by the RZSS; to ensure that all areas of the site are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of RZSS’ mission and vision.

Some of the things you’ll do:

* Working with direction from the Senior Operative, take the day to day lead to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget and recommend cost-effective opportunities to minimise the impact of its operations on the environment. Pro-actively inspect electrical installations and equipment to ensure standards are being maintained and is safe to use
* To attend design team meetings with designers and other customers to give expert advise on infrastructure and facilities
* To supervise sub-contractors of your own trade and ensure that they complete works to a suitable standard. Assist in arranging access for these sub-contractors and highlight any unsafe practices to senior management.
* To be the responsible person for all electrical installations ensuring their day to day safety for staff and visitors.
* Undertake all forms of Electrical works, e.g. new installations (heaters/hand dryer/large scale lighting) electrical fault finding and testing and partial re-wiring and be able to take the lead on an projects requiring electrical works including measuring up for materials and planning the works with minimal supervision.
* Ensure all electrical plant, equipment, is inspected, maintained and documentation kept to meet relevant legislation and best practice standards at all times.
* Maintain a consolidated stock list of all materials, and order supplies required for the daily operation of your activity according to the formal procedures set down by RZSS, maximising value for money.
* Maintain all relevant record systems, inspections and testing in line with legislation for park and building and infrastructure.
* Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.

What we’re looking for:

* Relevant City and Guilds certification or S/NVQ Level 3.
* 18 Edition test and inspection.
* PASMA scaffolding certificate.
* Up-to-date knowledge and understanding of basic building related H&S legislation.
* Working knowledge of the risk assessment processes.
* Understanding of basic principles of structural design, relevant to your trade, and ability to work to design drawings.
* Experienced in maintaining high voltage systems.
* Working to the parameters of CDM, building and H&S regulations.

What you’ll get in return

* Starting salary between £26,610 – £27,354 (offer based on experience) with future salary progression up to £30,592 per annum
* 37.5hr working week
* 34 days annual leave (pro rata)
* Discount in both retail/catering
* Access to a healthcare plan
* Employer contributory pension scheme
* You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Interview Date: Friday, 29 March 2024

Please see the role profile for further information on what the role involves and essential/ desirable criteria

We’re seeking a Seasonal Weekend Customer Operations Assistant to provide exceptional customer service, based at our Seaport Marina in Inverness.

First class customer service is central to everything we at Scottish Canals do, and you will help us provide it at the busy marina. Working from May to end of September from 9am to 5.30pm Saturdays and Sundays.

You will help our customers with all their requirements. These include selling diesel, electricity and allocating berths, providing directions and tourist information, and helping with moorings. At the same time, you will work closely with nearby lock and bridge keepers, and generally provide support around the office.

Although we’re looking for someone with proven customer service and cash handling experience, we’ll provide all the training you’ll need to do the practical jobs. You’ll be a self-starter, comfortable working on your own, enjoy helping people and solving problems.

Full uniform, company phone and training will be provided.

This role attracts an hourly rate of £12.13 per hour.

As Operations Manager you will be responsible for all operational aspects of the property and play an active role in the ongoing development of conservation management plans. You will be responsible for the annual business and operating plans for the property and will work closely with cross functional teams to ensure successful implementation. You will be part of a regional team and will manage business development and marketing for your property to maximise income generation and will be responsible for the financial management of the property with the support of the regional Business Manager. You will take part in the strategic development of the Trust through participation in national initiatives, projects and working group activities.
The National Trust for Scotland prides itself in visitor service excellence, therefore, the Operations Manager will have a passion for customer service and visitor experience to ensure staff and volunteers exhibit high levels of service for our visitors. This extends to all areas of Brodick Castle, Gardens and & Country Park. You will be responsible for the health and safety of the site where the health and safety of staff, volunteers, contractors and visitors is a top priority. You will also be responsible for building positive relationships with the community, tourism, culture and heritage bodies and stakeholders.
With people management being a key focus, the Operations Manager will have a proven track record in people management and will coach, mentor, and support their team to deliver key objectives and grow performance. You will lead and inspire staff and volunteers through periods of change and contribute to a positive and supportive culture.

Warehouse: General Warehouse Operator
Location: The Glenturret Distillery – Crieff
Hours: 40 hours per week – 5 days out of 7 (mainly Monday to Friday with occasional weekend working)
Contract type: Permanent/Full time

This role involves working in a busy distillery bonded warehouse carrying out duties related to bulk stock. You will be expected to work closely with the Warehouse Supervisor, Whisky Maker, the Bulk Stock Manager and the Distillery Production team, to ensure all work is carried out in a safe, professional and timely manner.

Due to the nature of this role, a high level of flexibility is required.

About You:

The successful candidate should have previous work experience in a similar role in Production/ Warehousing, the ability to work as part of a team, as well as the capability and confidence to work on your own as required.

A level of experience for this role is essential, although further training will be provided. You will be required to adhere to HMRC, H & S, food safety and environmental compliance, also working within Glenturret’s procedures and work instructions.
You should possess strong communication skills, be well organised, resourceful and self-motivated.
A valid UK driver’s licence is essential.

What is on offer for you!
• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Uniform supplied
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique, The Glenturret Café, and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

A full job description is available on request.

Closing date for applications is Sunday 3rd March 2024.

There are two full time steward positions available at Historic Environment Scotland’s Doune Castle. One is permanent, the other a fixed term post (April-October inclusive with the possibility of extension for another 5 or 6 months). The likely start date for these roles is March 2024 (subject to pre-employment checks).

Are you looking for a flexible, fun and unique role? You’ll get an exceptional view into Scotland’s rich history and gain valuable experience in the tourism industry, helping to bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Doune Castle during the season.

This role is based at Central Mid District’s flagship site therefore the successful candidate will make a meaningful contribution to Scotland’s tourism industry and local economy by encouraging visits beyond the typical tourism destinations to the rural areas.

Doune Castle attracts visitors who are interested in its film/TV heritage (principally Outlander, Monty Python and the Holy Grail, Outlaw King and Game of Thrones), as well as its history. Doune Castle team of around 20 stewards may witness unusual behaviour, such as visitors ‘cantering’ around the courtyard to the clatter of coconuts.

Reporting to the Monument and Relief Manager, the team sits within the Mid District of Central Regions Visitor and Community (V&C) Team. The district is comprised of twenty-six monuments, of which ten are staffed (including Doune Castle). Other staffed properties within the District include Castle Campbell, Dunblane Cathedral, Elcho Castle, Huntingtower Castle, Inchmahome Priory, Lochleven Castle, Meigle Sculptured Stone Museum, Stanley Mills and St Serfs Church.

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Thank you for your interest in the post of Labourer with Historic Environment Scotland based at St Ann’s Maltings Depot. This is a permanent and pensionable appointment.

You will be directly involved with the conservation, maintenance and presentation of Holyrood Palace, Holyrood Parks and other historic monuments in the region.