Operations

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

At the request of the Head Gardener, provide input to Gardens development issues where these relate to machinery maintenance and equipment repair, and replacement of equipment.

When breakdowns in machinery and equipment do occur, ensure that repairs are carried out timeously and effectively to minimise impact on the running of the Garden, liaising with the Garden Team and other Trust staff when required. Keeping accurate records with regards to machinery use, weekly checks, servicing and repairs

Assisting the Gardener Team with general horticultural duties to the required standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors. Activities may include:

Undertaking practical maintenance of the garden (e.g., managing shrubs and herbaceous borders

Grass-cutting, scarification, strimming, hedge-cutting and raking/collection.

Cutting of lawn edges

To care and provide maintenance of trees on site to include low level pruning, clearance and replanting.

Hand-weeding of beds and borders

Application of mulches and compost

Raking gravel paths

Refuse disposal

Assisting as required with the general enjoyment of the garden by:

Responding to general visitor enquiries.

Assisting at events held within the garden.

Working with the full-time staff to foster positive relationships with local communities, visitors and promoting the work of the Trust, and actively seeking opportunities to increase Trust membership.

Working with volunteers to ensure they deliver required outputs at the appropriate standard and gain benefits from their volunteering.

Ensuring compliance with the Trust’s health, safety and environment policies and procedures to ensure the safety of staff, volunteers and visitors. This includes recognition of the Trust’s environmental policy with respect to sustainable gardening policies.

Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.

Glasgow Life is looking for a Learning & Access Curator to join us on a full-time, fixed term contract for a period up to 3 years, until October 2027.

More about the People’s Palace and our Museum team
As a Learning &; Access Curator you’ll be joining our Glasgow Life Museums team working on the exciting transformation project of the People’s Palace and Winter Gardens.

The project will develop and create a community-led museum to become of one of the world’s most socially engaged and internationally significant local museums. With Glasgow’s social history at its heart, we will reintegrate the glasshouse and museum, to create a dynamic museum offer with new flexible space and facilities that meet audience needs. The building will be restored, will be more environmentally sustainable and help put the east end of Glasgow more on the tourist map.

Our museums are committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website. https://www.glasgowlife.org.uk/museums

About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role
As a Learning & Access Curator you’ll be an integral part of the team by working on audience development, community engagement and partnerships to develop and co-produce new interpretation and learning opportunities through the redevelopment project. You will be an audience advocate, working closely with communities and playing a key role in supporting and informing the planning, co-production and delivery of new displays, services and learning programmes.

The candidate
If you’re interested in joining us as a Learning & Access Curator you’ll need:
• Demonstrated knowledge of best practice in interpretation and co-production within museum, gallery or heritage context
• Demonstrated ability to build and sustain relationships with a variety of partners, groups and organisations
• Excellent communication and influencing skills
• Demonstrated knowledge of lifelong learning practices and understanding of barriers to accessing museums
• Flexible, constructive, creative, problem-solving approach

This post is city wide however your primary location will be Glasgow Museums Resource Centre (GMRC) with occasional working at the People’s Palace and other Glasgow Life Museums venues.

Our GMRC office has good links to public transport and free staff parking.
This role is working Monday to Friday, 9am to 5pm, with some weekend and evening work required.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Important Dates: Closing date 19 January 2025 and interviews are provisionally scheduled for w/c 27 January.

Membership of the Protection of Vulnerable Groups Scheme will be essential on taking up appointment. Please note successful candidates for the above position will be required to pay for their PVG Membership/or Scheme Checks.

This post is temporary for a period up to 31st October 2027.

Benefits at Glasgow Life
30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
Membership of the Local Government Pension Scheme
Discounted Glasgow Club membership and money off in our museum shops and online store
Option to buy extra annual leave
Cycle-to-work scheme
And much more!

Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

Camera Obscura & World of Illusions is Edinburgh’s oldest purpose-built visitor attraction, situated at the top of the Royal Mile. The attraction is a 5-star VisitScotland-rated visitor experience consisting of a historic Victorian Camera Obscura, 5 floors of interactive exhibits, rooftop terrace, reception area and Gift Shop. The attraction is a ‘must-visit’ for families and adults from all over the world and due to its popularity has the longest opening hours of any attraction in Edinburgh.

Camera Obscura is an award-winning attraction and has recently won the Scottish Thistle Award for Hospitality and Tourism Employer of the Year as well as the Trailblazer Award from Living Wage Scotland. The attraction holds a Gold Green Tourism Award and a regional Thistle Award for Climate Action. Part of Visitor Centres Ltd, the company also manages Landmark Forest Adventure Park in Carrbridge, Inveraray Jail and Landmark Press.

This role involves maintaining high standards of presentation and safety internally and externally for our many visitors. We are open to candidates with various levels of experience, from juniors who will receive full training, to experienced technicians ready to hit the ground running, to specialist electricians who may take on electrical maintenance in addition to general tasks.

Summary
– Ensure visitor safety through health and safety checks and necessary remedial work.
– Maintain all exhibits, lights, and effects in full working order.
– Participate in prototyping and building new exhibits.
– Tasks will be allocated based on your skill set.

Job Requirements
– Experience: 2 years relevant experience (preferred).
– Language: Fluent English (required).
– Licence/Certification: Driving Licence (preferred).
– Work Authorisation: United Kingdom (required).
– Basic skills or the ability to learn in electrics, joinery, painting and decorating, plumbing, and IT.
– Good communication, numeracy, organizational skills, and initiative.
– Ability to work independently and as part of a team.
– Flexibility to work outside normal opening hours when necessary.

Main Duties
– Building Maintenance: Routine maintenance, repair work, and occasional cleaning.
– Exhibitions: Development, maintenance, enhancement, and repair of exhibits.
– General: Maintain a clean and tidy work environment and assist in other site operations as required.
– Emergencies/Security: Familiarity with fire and emergency procedures and ability to lock and secure the building after hours as a key-holder.
– Other Duties: Event/meeting preparation, offsite research, driving, ordering, and liaison with external contractors.

Mercat Tours Operations & Groups Assistant

Mercat Tours are looking for friendly, focussed, proactive and well-organised people to join our team.

Your Skills and Strengths:

• Excellent organisational skills and attention to detail
• Methodical, logical and thorough approach
• Excellent communication skills
• Excellent working knowledge of Microsoft Office
• Positive and proactive approach to problem solving
• Thrives working in a team, but equally confident to work under own initiative
• Friendly, energetic and helpful
• Passion for high quality product and visitor experience
• Commitment to be the best you can be

It’s important to us that you to feel comfy, confident and at your best when we meet. Get in touch to help us understand your needs and give you a warm welcome. We want you to shine!

Purpose and Role:

✓ Assist in the effective and efficient operation of Mercat Tours’ private tours
✓ Manage group enquiries and deliver a five-star, visitor focused experience, while maximizing sales conversion
✓ Ensure high quality visitor experience delivered consistently through effective operational planning
✓ Ensure accurate records kept
✓ Work as a positive, supportive member of our great team
✓ Communicate, support and work with Storytelling and Support Team to ensure a five-star, visitor focused experience
✓ Point of contact for Storytelling and Support Team on groups
✓ Contribute to data set and feedback for monthly reporting
✓ Liaise and ensure effective communication with relevant teams and departments on scheduling matters
✓ Share ideas on how to improve Mercat’s service and develop new business
✓ Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team

Click to watch the video and see what you can be part of!

Scottish Canals are responsible for the management and development of five Scottish canals; we care for bridges, buildings, locks, The Falkirk Wheel, The Kelpies and 19 water supply reservoirs in locations across Scotland.  We are currently seeking cheerful, positive, and outgoing people to join our seasonal team. 

This is a great role for people who love nature and the outdoors, enjoy meeting new people, being out and about in the fresh air, and who want to learn new skills! You’ll meet an incredible variety of people, have the chance to experience something truly unique, work as a team, and spend time in some of the most spectacular landscapes in the country.

You’ll be provided with a uniform and can expect to start out by being based within busier areas of our canal network. You’ll be meeting and engaging with members of the public, sharing information and answering questions, walking the canal routes keeping them safe and tidy.

Key Duties Include:

To demonstrate a commitment to support the deliver of the SC vision and Crinan Business objectives.
Working with boating customers, to deliver excellent customer service & care.
Operating lock gates, bridges and managing water resource.
Ensuring excellent H&S recording using digital Apps on company devices.
Operating mowers, strimmer’s, and other ground care equipment to carry out routine vegetation management.
Utilising a variety of hand and power tools; to carry out minor maintenance works as directed.
Assist in routine maintenance and care of small plant equipment.
Maintain accurate and timely records as required. 
Perform manual labour in line with H&S Safe system of work business manual.
Assist and support water management and water conservation.

To be successful you will have:

Experience of working within relevant operational environment e.g., customer service, general vegetation management and general asset management.
Basic DIY and maintenance skills.
The ability to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
Basic literacy and numeracy skills.
Basic element of computer skills, email, Microsoft word.
Driving licence

This role attracts an hourly rate of £12.60 and receives monthly holiday pay at 12.07%. You will work on a rolling rota which will include weekends and bank holidays.

We are looking for team members to join us from April 1st 2025 to October 27th 2025, working on various stretches of the Crinan Canal. Weekly hours may vary according to business requirements, weekend work is required.

We will provide two intakes, the first start date will be the 1st of April and the second the 2nd of June, both will provide a two-week induction period.

Full uniform, company phone and training will be provided.

It’s knowing you’re protecting the community that surrounds you.

It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.

As The King’s official residence in Scotland, The Palace of Holyroodhouse welcomes thousands of visitors from around the World, as well as hosting a calendar of Royal events. Joining our team of Security Officers, you’ll help to maintain a safe and secure environment throughout The Palace and grounds. This will include:

– As a visible and welcoming presence, you’ll support access control for employees, guests, contractors and the visiting public.
– Working in the control room, you’ll monitor security and fire equipment and issue keys.
– You will administer the access control system used at the various gates.
– Responsible for perimeter and building security, you’ll conduct patrols and respond to incidents.
– Helping to maintain a safe environment, you’ll monitor automatic fire detection systems, and test/check fire safety equipment, as well as acting as first-response in the event of a fire or security alert.

The role will involve working outside during routine patrols of the estate, and occasionally at height or in confined spaces. You’ll normally work two twelve-hour day shifts between 0700-1900, and two twelve-hour night shifts between 1900-0700, followed by four days off.

Essential Criteria

– Previous experience working in a similar role in the military, police or security sectors is required, but it’s your team-focused approach that will make the real difference.
– You’ll be confident in the event of a security or fire related incident, able to apply your knowledge and judgement to respond effectively and make decisions.
– Interpersonal skills are important too, because you’ll be working closely with a wide range of people, including employees and visitors.
– Above all, you’ll have initiative and the ability to learn new systems, essential qualities that will enable you to deliver to the highest standards every day.

Benefits
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.

We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.

Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Dundee Contemporary Arts is one of Scotland’s leading contemporary art organisations and aims to enrich people’s lives through culture, creativity and art through our four programme strands: Exhibitions, Cinema, Print Studio and Learning.

We are pleased to offer, funded by Art Fund, two 16-day work experience placements at DCA in our Learning and Print Studio teams specifically for people from global majority backgrounds.

DCA is committed to collaboration, inclusion and equity, and acknowledges the under-representation in the arts and cultural sector of people who are Black, Brown, Asian, dual-heritage, or from racialised ’ethnic minority’ backgrounds. This programme aims to address this issue by offering opportunities to people of the global majority to explore and expand their career through focused paid work experience.

Under Schedule 9, part 1 of the Equality Act 2010, applications for this role will only be accepted from anyone from a global majority background*.

Each placement is for 16 days in total, over an agreed period of time with the expectation that you will work at least one day a week, although in some cases, two days a week will be possible over a shorter timescale.

Proposed dates can be consecutive days or split over several visits – we will work with the selected applicant to create a flexible schedule based on their needs and the requirements of each programme area.

The placements are paid at £12.64 per hour and will take place between mid-January to 31 March 2025.

We acknowledge intersectional backgrounds and identities and strongly encourage applications from those who also identify as disabled, LGBTQIA+ and/or those from working class or lower socio-economic backgrounds.

The role

To undertake designated activities, related to your trade, for the maintenance and refurbishment of all buildings, facilities and infrastructure owned by the RZSS; to ensure that all areas of the site are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of the Royal Zoological Society of Scotland’s (RZSS) mission and vision.

Some of the things you’ll do:

Take the day-to-day lead to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget and recommend cost-effective opportunities to minimise the impact of its operations on the environment.

To attend design team meetings with designers and other customers to give expert advice on infrastructure and facilities.

To provide advice in relation to design and build projects that have limited specifications/drawings and require the input of skilled joiner.

To supervise sub-contractors and ensure that they complete works to a suitable standard.

Undertake all forms of Joinery work (e.g. fencing, decking, upcycling, picture framing, windows and kitchen installations and roofing) and be able to take the lead on large Joinery projects including measuring up for materials and planning the works with minimal supervision.

Undertake minor repairs, e.g. locks, handles and fitting doors.

Ensure all plant, equipment, timber walkways and standoffs are inspected, maintained and documentation kept meeting relevant legislation and best practice standards at all times.

What we’re looking for:

Relevant City and Guilds certification or S/NVQ Level 3.
Up-to-date knowledge and understanding of basic building related Health and Safety legislation.
Understanding of basic principles of structural design, relevant to your trade, and ability to work to design drawings.
Working knowledge of the risk assessment processes.
Trained and competent in all aspects of joinery/carpentry including woodworking machinery.
Able to both work as part of a team, or on your own.
Please see the role profile for further information on what the role involves and essential/desirable criteria.

What you’ll get in return:

Starting salary between £27,487 – £28,714 (offer based on experience) with future salary progression up to £30,637 per annum
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
For further information on what the role involves and essential/desirable criteria – please see the ‘related documents’ section under the site location map.

Expected interview date – Tuesday 21 January 2025

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Undertaking day-to-day maintenance of the grounds at Drum Castle, to the high standard expected by the Trust, including but not limited to:

On regular basis, depending on the season :
• Snow ploughing and road gritting
• Routine maintenance and checks of machinery, from compact tractors to smaller garden equipment
• Compost bays and yard routine management

• Grass cutting (pedestrian rotary mower and mounted rotary mowers) and lawn edging
• Strimming and leaf collecting
• Hedge cutting (on ground and elevated positions)
• Soft landscaping and soil work
• Mechanical weeding

• Minimal Litter clearing
• Assisting the garden team to provide visitors a pleasant experience, especially in terms of communication and self-presentation.

On occasional basis, depending on the season :
• Assisting with planting
• Path work and resurfacing
• Fencing repairs
• Assisting the garden team to prepare and deliver special events and occasions.

2. Ensure all activities undertaken are compliant with the property’s Safe System of Work and Emergency Procedures.

3. Demonstrating self-motivation, good timekeeping and willingness to learn new techniques, especially regarding weed suppression management.

4. Undertaking such other reasonable duties as may be required from time to time to ensure the smooth running of the Garden and Estate operations, as required by the Head gardener.

This role is not one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check.

Your role of Relief Monument Manager at Historic Environment Scotland will be a part year permanent position. The likely start date for this role is in March 2025.

Are you looking for a job that is both fun and unique? You’ll get a remarkable view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Iona Abbey.

Our manager role ensures delivery of the highest standards of visitor experience at Iona Abbey and Nunnery, working across all areas, including in the shop, admissions area and outside, with delivery of guided tours a core part of the role.

Central West is a district covering 43 sites across Argyll, Arran and Lochaber. Iona Abbey is one of its three staffed sites, and the busiest. We receive around 60,000 visitors per year and no two days are the same. We host weddings, performances and additional services at our island site. Founded by Columba in 563AD, we have an amazing collection of carved stones, standing crosses and beautiful grounds.

Benefits of working with HES

A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)

A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary

Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties

Discounts on 100’s of online retailers

Interest free loans for bicycles and annual travel passes

Your role of Steward at Historic Environment Scotland will be a part year permanent position. The likely start date for this role is 17 March 2025 and will include training in Edinburgh and on site. The role will be 0 hours over the winter period from October to March and then your hours will resume in April until September for the summer season.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a remarkable view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Iona Abbey during the season.

Our stewarding role delivers the highest standards of visitor experience at Iona Abbey and Nunnery, working across all areas, including in the shop, admissions area and outside, with delivery of guided tours a core part of the role.

Central West is a district covering 43 sites across Argyll, Arran and Lochaber. Iona Abbey is one of its three staffed sites, and the busiest. We receive around 60,000 visitors per year and no two days are the same. We host weddings, performances and additional services at our island site. Founded by Columba in 563AD, we have an amazing collection of carved stones, standing crosses and beautiful grounds.

Benefits of working with HES

A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)

A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary

Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties

Discounts on 100’s of online retailers

Interest free loans for bicycles and annual travel passes

KEY PURPOSE:

To ensure that the garden and wider policies of Brodie Castle and Playful Garden are managed and maintained as a nationally-recognised estate and garden of historic importance; contributing to the property’s overall conservation and development and its enjoyment by visitors and supporters. The Assistant Head Gardener will act as a deputy for the Garden and Estate Manager in their absence.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

Supporting the Garden and Estate Manager to ensure the conservation and practical maintenance of the garden and wider policies – whether through delegation to other staff/volunteers, or personal participation – in terms of:

Care and development of the internationally significant Brodie Daffodil Collection.

Practical horticulture (e.g. managing trees and shrubs, herbaceous plants, half-hardies, annuals and bulbs; turf care; pest/disease/weed control; composting and soil improvement; hard-landscaping; path care, polytunnel care and plant propagation of vegetables, herbs, along with maintaining biosecurity.

Plantsmanship (e.g. the identification, knowledge and understanding of this high calibre plant collection, including recording and labelling using IrisBG database of individual plants and recognised collections).

Research and development (eg. research into historical precedents and practical contemporary solutions to inform proposed activities and projects; support to the design and implementation of restoration and/or development projects).

Interpretation (eg through the development and delivery of events such as introductory talks, weekly guided tours or practical demonstrations, contribution to guidebooks or leaflets).

Ensuring an appropriate management regime of the garden and policies that includes the management of:

Staff and volunteers (assisting with recruitment, induction, direction, development and performance management) such that they are fully equipped, organised and motivated to undertake their duties to the required Trust standards.

Health, safety and the environment in line with stated Trust policies and approaches to ensure the health and welfare of staff and volunteers.

Recognition of the Trust’s policies with respect to sustainable gardening activities, including energy, water, peat and pesticide-use.

Input into daily, weekly, yearly and longer-term operational work plans and reporting in the context of the properties’ statements of significance and action plans (and contribution to these action plans) to ensure that activities are prioritised and planned to optimise the use of resources.

Customer service and care from garden staff/volunteers, and in the broader sense of facilities and “visiting experience”, to ensure that the properties’ reputation for excellence is maintained and enhanced.

Administration to enable gardening activities to be undertaken and recorded efficiently.

Participating fully in the property’s wider “management team”, deputising for the Garden and Estate Manager as required.

Supporting the Garden and Estate Manager, Operations Manager & Visitor Services Manager strategically and practically with the operation of the property, this will include being a Duty Manager on a rotational basis. Will be a key holder.

Participating in weekend duties on a rota basis for which Time Off In Lieu is applicable.