Operations

The role

To undertake the maintenance of park gardens including the nursery and landscape, enclosure areas, facilities and infrastructure owned by RZSS in line with the garden team’s procedures and ongoing site development plans in support of RZSS’ vision and mission. Providing high standards of general maintenance to ensure that all areas of the site are safe and well presented for our visitors.

Some of the things you’ll do:

Undertake, as directed, the construction and maintenance of enclosures, gardens and landscaping to ensure that all areas of the site are safe and well presented for our visitors.

Assist with the co-ordination of a wide range of horticultural activities (e.g. lawn care, mowing, strimming, blowing, hedge trimming, planting, pruning, weeding) and another general garden work that involve other sections and departments

Conduct routine cleaning, inspection and maintenance of assigned small plant and vehicles according to the agreed transport policy and best practice.

Oversee the work of assigned colleagues (Grounds Person) and volunteers, giving appropriate coaching guidance and direction to ensure work is completed in an efficient, professional and timely manner

To take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to understand the hazards in the workplace, to comply with safety rules and procedures and to ensure that nothing you do, or fail to do, puts yourself or others at risk.

What we’re looking for:

You’ll have a relevant SVQ level 2 qualification in horticulture or equivalent qualification or experience.

Be able to demonstrate horticultural competence with a variety of plant material.

Have practical experience in a horticultural and or landscaping activity.

Able to both work as part of a team, or on your own.

Able to demonstrate and set a good example of health and safety practice to others.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

JOB PURPOSE

A visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the property operating business planning process (working with the Property teams and Business Manager for the region who oversees this process) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable business plans which underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance.
The post will be based at Balnain House, Inverness with line management responsibility for Abertarff House in Inverness and Hugh Miller’s Birthplace and Museum situated on the Black Isle and reports to the General Manager for the Highlands & Islands region.

JOB PURPOSE

The post-holder will support the National HS&E Manager (Operations) in offering a range of health, safety and environmental services (Health and Safety being the primary focus) to the Operations Directorate and is the first point of contact for property management within their allotted property portfolio.

It will be a fundamental function of the post that the post-holder will develop a close and effective working relationship with the management within their allotted properties, including General Managers, Business Managers and Operations Managers (where appropriate). This will enable, and require, the post-holder to respond quickly to requests for assistance as well as becoming a relied upon and readily available professional HS&E practitioner to properties within their portfolio. They will become a key member of the planning/decision-making process.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Monitor health and safety system
• To contribute effectively and provide essential input to the Trust’s HS&E agenda through the ongoing support, development, and dissemination of relevant policy, guidance and information.

Health, Safety and Environmental performance
• To conduct HS&E audits designed to test compliance as a minimum while striving to continuously improve HS&E performance by developing and monitoring agreed improvement plans with properties/functions.
• To produce high quality audits and summaries for management to report on property/function-level HS&E performance.

Investigation of accidents and near misses
• To conduct in depth accident/incident investigations designed to explore their cause(s) with a view to identifying failings and preventing recurrence, so far as reasonably practicable.
• To prepare statistical analyses of accident/incidents to help identify trends and to propose actions to mitigate risk.

Highlight areas of concern
• To be aware of emerging HS&E risks primarily within their portfolio (though cognisant of broader implications), through either accident/incident or other HS&E issues, or through changes in legislation, enforcement activity/court cases etc.

Property support
• To be the ‘first point’ of specialist contact for their portfolio with regard to HS&E matters and to report matters of concern to the National HS&E Manager and relevant General Manager(s).
• To respond effectively and pragmatically to requests from properties for support and advice.
• To agree areas for improvement – derived either from audits, accident/incident investigations or changes in policy/procedures/legislation – with General Managers and property management and liaise with the rest of the HS&E provision within Operations Directorate to ensure consistency and maximise the effective use of time.

Attendance at meetings
• To attend regional management and property-level meetings (when appropriate) to report on HS&E performance, promote improvement initiatives and advise on the implications of NTS HS&E policy and procedures.

Training and development
• To advise on HS&E training and development requirements within the directorate and where necessary to liaise with colleagues in the HS&E team and People – Training and Organisational Development to meet the demand in the most effective and cost-efficient way.
• To deliver training, as required, and within their level of competence.
• To evaluate training provided to ensure that it raises H&S performance, sustains HS&E improvements through effective transfer of learning and is refreshed at suitable intervals.

Sensible management of risk
• To provide information (such as audit data and accident/near miss statistics) for meetings of the Operational Leadership Group, Regional Team meetings where appropriate and contribute as appropriate to the Operational Risk Register.
• To support the National HS&E Manager in proposing measures to manage risk.

JOB PURPOSE

The post-holder will support the National HS&E Manager (Operations) in offering a range of health, safety and environmental services (Health and Safety being the primary focus) to the Operations Directorate and is the first point of contact for property management within their allotted property portfolio.

It will be a fundamental function of the post that the post-holder will develop a close and effective working relationship with the management within their allotted properties, including General Managers, Business Managers and Operations Managers (where appropriate). This will enable, and require, the post-holder to respond quickly to requests for assistance as well as becoming a relied upon and readily available professional HS&E practitioner to properties within their portfolio. They will become a key member of the planning/decision-making process.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Monitor health and safety system
• To contribute effectively and provide essential input to the Trust’s HS&E agenda through the ongoing support, development, and dissemination of relevant policy, guidance and information.

Health, Safety and Environmental performance
• To conduct HS&E audits designed to test compliance as a minimum while striving to continuously improve HS&E performance by developing and monitoring agreed improvement plans with properties/functions.
• To produce high quality audits and summaries for management to report on property/function-level HS&E performance.

Investigation of accidents and near misses
• To conduct in depth accident/incident investigations designed to explore their cause(s) with a view to identifying failings and preventing recurrence, so far as reasonably practicable.
• To prepare statistical analyses of accident/incidents to help identify trends and to propose actions to mitigate risk.

Highlight areas of concern
• To be aware of emerging HS&E risks primarily within their portfolio (though cognisant of broader implications), through either accident/incident or other HS&E issues, or through changes in legislation, enforcement activity/court cases etc.

Property support
• To be the ‘first point’ of specialist contact for their portfolio with regard to HS&E matters and to report matters of concern to the National HS&E Manager and relevant General Manager(s).
• To respond effectively and pragmatically to requests from properties for support and advice.
• To agree areas for improvement – derived either from audits, accident/incident investigations or changes in policy/procedures/legislation – with General Managers and property management and liaise with the rest of the HS&E provision within Operations Directorate to ensure consistency and maximise the effective use of time.

Attendance at meetings
• To attend regional management and property-level meetings (when appropriate) to report on HS&E performance, promote improvement initiatives and advise on the implications of NTS HS&E policy and procedures.

Training and development
• To advise on HS&E training and development requirements within the directorate and where necessary to liaise with colleagues in the HS&E team and People – Training and Organisational Development to meet the demand in the most effective and cost-efficient way.
• To deliver training, as required, and within their level of competence.
• To evaluate training provided to ensure that it raises H&S performance, sustains HS&E improvements through effective transfer of learning and is refreshed at suitable intervals.

Sensible management of risk
• To provide information (such as audit data and accident/near miss statistics) for meetings of the Operational Leadership Group, Regional Team meetings where appropriate and contribute as appropriate to the Operational Risk Register.
• To support the National HS&E Manager in proposing measures to manage risk.

Who we are
We’re a forward-looking People Department that supports our organisation’s Strategy through support for our volunteers (2300) and employees (800) – whether as individuals or as managers. Our organization can seem complex since its workforce is deployed all across mainland- and island-Scotland, in all sorts of workplaces (from cottages to castles, mansions to mountains, gardens to great estates, tearooms, shops, offices – and everything in between), but our work aims to be fair and consistent no matter where and who our people are. We strive to make people processes simple and accessible so that our people can just “get on with the job”, but robust enough to give meaningful management information to help with strategic and tactical development and decision-making. Although the team is dispersed across the country, we enjoy connecting with each other for our work and for social activity: we take our work very seriously, but we like to have fun too.

What this job is about
This job exists in order to lead the Trust’s approaches to organisational design and organisational development, to build NTS long-term capability. It leads, develops and manages a team focused on driving long-term improvements in NTS business and people performance through a range of development and support initiatives and activities.

What we want you to be responsible and accountable for
• Developing and delivering a people-orientated and business-focused Organisational Design and Development strategies and services, balancing best practice within commercial constraints to add value, manage risk and help shape the business.
• Working as part of the People Leadership Team in setting direction, developing business strategy, leading and managing progress towards goals and targets, and building and sustaining staff engagement and performance.
• Leading and managing the People:OD (POD) team in diagnosing the key issues that are affecting NTS business and people performance, and in designing, developing, implementing and evaluating integrated programmes to address the issues identified.
• Leading the POD team to design, plan and enable the delivery of our People Value Proposition, to ensure we can attract and keep the right capability in our organisation.
• Leading and managing the POD team to improve NTS leadership capability and performance, with a particular focus on whole systems thinking, collaborative leadership, and effective change leadership.
• Ensuring that strategic NTS approaches to leadership & development, talent management and workforce planning are coherent and focused on meeting short and long-term business needs.
• Working with the Executive Committee and other senior leaders across the Trust to define and develop organisational development approaches in line with wider NTS strategic approach.
• Leading the POD team in building effective Change and Organisational Design approaches, and support senior managers through change.
• Leading our approach to the use of strategic People data; leading Strategic Workforce Planning initiatives and the workforce effectiveness survey to provide insight and action plans across the Trust.
• Working across the sector to champion and develop industry-wide skills programmes in traditional conservation and innovation
The current duties of the role do not require a criminal records check or membership of the PVG scheme through Disclosure Scotland.

JOB PURPOSE

With increasing risks associated with data protection and cyber security and the need to ensure we regularly monitor, advise on, and remain resilient in our data protection activities; this role exists to support the Data Protection Officer in advising the Trust and monitoring compliance with UK and EU privacy legislation including the UK GDPR, EU GDPR, Data Protection Act 2018 and the Privacy and Electronic Communications Regulations. The Deputy DPO will also act as the Trust’s Data Protection Officer (DPO), in their absence.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Support colleagues across the organisation with specialist advice and practical guidance on the implementation of privacy management policies and procedures.
• Assist in the recording, monitoring, and reporting of risks associated with data processing activities and identify actions that can be taken to mitigate risk.
• Assist in the preparation of reports to the Trust’s Board and Executive Committee through the collation of key management information, including case management statistics and updates on the delivery of training.
• Support the annual review of all privacy management policies and procedures in line with legislative changes and organisational requirements.
• Plan for legislative changes and their impact on Trust activities, identifying risk associated with the changes and managing workload to address such changes.
• Support the delivery of mandatory training in data protection, cyber security, and PCI DSS – including the delivery of refresher training to volunteers and employees.
• Process data subject rights requests, including Subject Access Requests, Erasure Requests and Objections to Processing, in line with the legislative timescales.
• Support the development of an annual auditing framework for data processors to ensure they continue to meet our expectations in the handling of Trust data.
• Manage workload and resources required to respond to data subject’s rights requests in line with legislative timescales.
• Work with the DPO to advise on possible solutions to challenges with systems and processes in order to mitigate risk.
• Coordinate and record quarterly meetings with the data champions’ network.
• Oversee the production of a quarterly newsletter with support of the data champions.
• Lead on the review of the data inventory and ensure it remains up to date.

CONTEXT

The National Trust for Scotland is an independent charity set up in 1931 for the preservation and conservation of natural and human heritage significant to Scotland and the world. The Trust has gone on to become Scotland’s largest membership organisation and a leader in conserving and promoting the nation’s treasured places and collections so they can be enjoyed by present and future generations. The Trust’s new 10 Year Strategy: Nature, Beauty and Heritage for Everyone has recently been launched with a strong focus on caring for Scotland’s special places through best practice in conservation.

Visit: https://www.nts.org.uk/our-work/our-strategy

The Trust is organised across 4 Regions:
North East: Regional Office – Crathes Castle
Highlands & Islands: Regional Office – Balnain House, Inverness
Edinburgh & East: Regional Office – Newhailes House
South & West: Regional Offices – Culzean Castle (main), Greenbank House (northern hub)

Each Regional General Manager has operational responsibility through Property Staff for maintaining built assets and ensuring statutory compliance within their Region. The Central Buildings Team operates through a consultancy model with dedicated resource in each Region. The role of the Buildings Team is to provide NTS with professional and technical services in support of building conservation, maintenance and capital building projects across the Trust’s built estate. Each Region is currently supported by a dedicated Building Surveyor (or Architect) who ensures that NTS delivers best practice in building conservation and maintenance. You will be assigned to a Region, joining the Building Surveyor and providing a leadership role for building maintenance activity in your Region. You will also assist the Building Surveyor with larger project delivery. Your key day to day contacts will be the Regional Building Surveyor, Operations, Maintenance and Property Staff.

The Buildings Team is a national asset of the NTS and operates as a single team. Individuals will sometimes be required to operate beyond their ‘home’ Region or to provide specialist advice to other team members. In exceptional circumstances, individuals may be asked to relocate temporarily to deal with a particular situation eg as part of disaster recovery efforts. The role will also require occasional work outside core hours to deal with emergency or unplanned situations.

JOB PURPOSE

This job will support the National Trust for Scotland Strategy Conservation Pillar by contributing to improving the condition of our buildings, delivering best practice in built heritage conservation and maintenance management and supporting the safe operation of our sites.

Reporting directly to the Head of Building Surveying (Operations) you will be responsible for supporting and undertaking the planning and delivery of sensitive conservation maintenance and repair to NTS buildings and advising property operations teams on all aspects of buildings care. You will assist operations staff to maintain public access to sites and buildings during essential building work.

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700 year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store. You’ll also find our Wellbeing Lab offering yoga and fitness classes.

This is a hugely varied, rewarding and exciting role. No two days are the same and you will be ‘hands on’ in every aspect of park activity! Watch this short video to hear first-hand what makes this such a unique and interesting role https://www.youtube.com/watch?v=DX5eLTOzL0g.

As Operations Supervisor you will support the Facilities Team ensuring that the needs of our visitors, colleagues and tenants are met and that day-to-day operations at Dalkeith Country Park run smoothly with emergencies being responded to effectively. In addition, you will carry out small maintenance jobs and liaise with contractors on bigger jobs.

• Do you have solid experience in a similar role and work environment?
• Can you demonstrate strong communication skills with the ability to engage with a wide range of people?
• Are you able to demonstrate excellent organisation skills, a flexible approach and the ability to use your initiative?

Shifts are 7.30am to 6.30pm on a 4 on 4 off basis, with average hours being 35 – 40 per week. Additional cover for holidays and sickness will be required. A full UK divers license is essential. Supervisory experience will be an advantage.

Interested? To apply please email your CV and covering letter to recruitment@buccleuch.com.

Closing date for applications is 3 June.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

JOB PURPOSE

Under the direction of the Head Stonemason the role of Stonemason exists to directly deliver conservation stonemasonry repair and maintenance projects on National Trust for Scotland properties to the highest possible standards while supporting the stonemasonry team’s objectives and apprenticeship programme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Carry out surveys and prepare working drawings of stonemasonry work to be carried out
• Research original construction materials and techniques and interpret these to produce accurate conservation work to the highest standards set by the trust and other external bodies including Historic Environment Scotland.
• Record dismantle existing structure, move, fix and build new stone in repairs, alteration and new work
• Preparing, applying and curing a variety of lime mortars harls and limewashes as necessary.
• Assist the Head Stonemason in the daily management of the apprentices; this will include onsite supervision and some recording of apprentice’s progress.
• Day to day running of the workshop, plant and equipment, including cleaning, tool maintenance, PPE maintenance, helping to review stocks of materials and equipment.
• Assist in the preparation of priced and/or timed work schedules and proposals with the aim of completing work to a schedule.
• Promote the aims and objectives of the stonemasonry team, conservation stonemasonry and the Trust. This might be achieved through external lectures on workshop activities and projects as well as representing the stonemasonry team in interviews for the media.
• Follow health and safety procedures to ensure that all work carried out complies with health and safety legislation
• Assist in the updating of the SSoW to help to improve the working environment and practices of the stonemasonry team and undertake further training where required helping deliver objectives.
• Contribute to and carry out risk assessments, COSHH assessments and method statements for the safety of the stonemasons, other staff, contractors and the public
• Help to maintain up to date information & records on workshop files regarding equipment testing, maintenance and use.

JOB PURPOSE

To assist the sporting team in managing and enhancing the game management activities on Mar lodge Estate In accordance with the Deer Management Plan. Principally this will involve the use of ATV vehicles for extraction of deer carcasses, associated larder work, and general estate maintenance duties as required.

This position plays a vital role in the practical implementation and successful delivery of the written management plans. The location of the estate in such an area of environmental significance as well as high levels of public usage means that the role is often employed in practical ways to inform and educate both staff and members of the public thus reducing the risk of potential conflict between our three core principles which are, Conservation – Access – Field Sports.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Helping to Deliver the MLE management plan and DMP, under the training, supervision and direction of a Stalker.
• Working at all times to a level of service delivery equivalent to, or above, published codes of conduct and best practice relating to areas of work undertaken as part of the duties of a Ghillie.
• Care and use of estate vehicles and machinery required to undertake the necessary duties of a Ghillie, such as ATV’s, 4WD’s, Tractors, including the maintenance and operator checks necessary for all vehicles and machinery used, as per training and manufacturers guidelines.
• To implement fully the National Trust for Scotland’s Health and safety policy.
• To extend the understanding of visitors to the estate of game management and field sports and the harmonious benefits to be experienced for both sports and conservation.
• General estate duties as required.

JOB PURPOSE
Your role would be to undertake general routine maintenance tasks throughout Brodie Castle, Playful Garden and the wider estate buildings and houses across the property, ensuring that the buildings, services and environment are conducive to the smooth running of the overall property in line with the aims and objectives of the Trust.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The key responsibilities of the role will be met by:
• Undertaking the day-to-day maintenance of Brodie Castle, Playful Garden and wider estate buildings on the property and maintain grounds to a high standard expected by the Trust, including but not limited to:
• Mowing and edging grass areas; repairing verges;
• Litter picking and general cleaning around buildings;
• Repair/repainting of signage;
• Painting (external & internal)
• Paths/car park and drive repairs;
• Fence, wall and building repairs.
• Ensuring all activities undertaken are compliant with the property’s Safe System of Work and Emergency Procedures.
• Conservation activities within the wider estate as and when required.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• Demonstrate experience across a wide range of maintenance/DIY tasks including : ground maintenance work, painting, joinery, plumbing and electrical.
• Demonstrable high levels of interpersonal and communication skills and confidence in dealing with a wide range of staff and visitors.
• Ability to manage working time and tasks efficiently and effectively in an environment of changing priorities.
• Competence in working outdoors.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for Technical Assistant to work within the facilities team to consistently produce a 5* standard of maintenance and operations across all areas at Glasgow Science Centre (GSC).

The successful candidate will enjoy working as part of a team, prioritise tasks, work to tight deadlines and use initiative to minimise waste in resources and processes.

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.