Operations

The role

Assist the RZSS Edinburgh Zoo Property & Estates Team in managing the day-to-day build and maintenance of all buildings, facilities and infrastructure, to ensure that all areas of are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of RZSS’ mission and vision. This post should supervise the vehicle gate receiving deliveries and making contact with departments to advise them of arrivals.

Some of the things you’ll do:

• Work with minimal supervision, under the direction of more senior tradesperson, to provide labouring and driving tasks to agreed standards
• Supervise the vehicle gate and follow arrival/departure procedures of all vehicles entering the site, including drivers signing in and out, receive deliveries and alert relevant departments of arrival.
• Responsible for site security and access of contractors/vehicles via the vehicle gate and follow the opening and closing procedures of both the vehicle gate and pedestrian gate for staff.
• Proactively undertake daily site inspections of public areas and perimeter checks, diary any tasks by their priority order and complete minor repairs, including fencing repairs, replacing damaged signage, replacing light bulbs or clearing chocked wastes pipes smaller multi trade repairs or works which didn’t require an experienced tradesperson to complete.
• Maintaining onsite recycling area ensuring this is kept clear and that our onsite waste is being disposed of correctly.
• Ensure all machinery is cleaned, inspected, maintained and user log book updated daily to agreed transport policy standards and procedures, e.g. oil/tyre/light checks and ensure all pre-start check sheets are completed as required.

What we’re looking for:

• Full driving licence.
• Working knowledge of risk assessment processes.
• Ability to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.
• Significant practical experience in the construction and maintenance of buildings, fencing and infrastructure.
• Experience of working as part of a team, and on your own.
• Construction Safety Certificate or equivalent is desirable as is being trained and competent in the operation of RZSS vehicles (e.g. forklift, dumper/lifter, 360 digger, telescopic lift) in a range of complex driving situations

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

Please visit the RZSS Job Opportunities page for details on how to apply and to see the role profile for further information on what the role involves and essential/desirable criteria.

JOB PURPOSE

The St Abb’s Head property is one of the most heavily designated natural and cultural heritage sites in the UK, including a National Nature Reserve, two Sites of Special Scientific Interest, two Special Areas of Conservation, a Special Protection Area, two Geological Conservation Review sites, and three Scheduled Monuments.

The property is internationally important for breeding seabirds and species rich grasslands and breeding grey seals as well as being home to a wide range of other wildlife. This along with the stunning coastal landscape means it is a regionally important tourist attraction which attracts over 50,000 visitors annually.

We are looking for someone with some experience of countryside management to join our close-knit team, assisting with practical countryside tasks, property management and visitor liaison. This is a fantastic opportunity for anyone looking to gain skills, knowledge, and experience to help you further you career as a countryside ranger.

You will work on your own and with other staff and volunteers, on a variety of practical conservation tasks to help us achieve the high presentation and habitat management standards expected of a National Nature Reserve.

You will contribute to the long-term sustainability of the St Abb’s ranger service through income generated at pay-for events, memberships and donations inspired by our work, growing our capacity through volunteers and cost-effective use of resources.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Nature Conservation
 Be an enthusiastic and effective part of the ranger service, contributing to the smooth operation and ecological enhancement of St Abb’s Head NNR.
 Carry out regular site monitoring checks and record keeping, helping us to evaluate performance and plan our conservation activities, including habitat and species surveys, foot path condition checks, weather gauge observations and people counter figures.
 Ecological monitoring to include Grey Seal pup counts, Badger surveys and set mapping and a range of other biological recording.
 Get involved with practical conservation tasks, including habitat management (gorse removal), woodland management, path maintenance and fence repairs, litter clearance and property patrols.
 Seek to minimize our environmental impact through sustainable working practices and sensitive use of power, equipment, transport, and other resources.
Visitor Engagement
 Participate in a programme of patrols at busy times and locations, including weekends and evenings, to engage with tourists, outdoor activity enthusiasts and campers, championing a “leave no trace” culture and providing practical advice based on the Scottish Outdoor Access Code.
 Lead Seal events throughout November and December, showing visitors colonies through telescopes and binoculars, sharing stories of the Grey Seals ecology and life cycles.
 Welcome customers out on the reserve in a friendly, efficient, and knowledgeable manner, answering queries and providing information about the property, facilities, and the local area.
 Contribute to the development and delivery of products that bring alive our stories, including on-site displays, self-guided trails, signage, guided walks, talks or other hands-on activities.

Working together
 Supervise volunteer roles to help grow our team’s capacity and assist with the leadership of group volunteering activities as required.
 Build positive relationships with our neighbours and local community, including other land managers, schools, community groups and recreational users.
 Support a strong health & safety culture, complying with the property’s ‘Safe System of Work’, risk management and emergency procedures, to safeguard yourself, colleagues, and the public.

Funding our future
 Actively promote the value of Trust membership to existing and potential members.
 Seek and support ways to generate sustainable sources of income, including encouraging donations, booking events, payment of parking charges, visits to other properties and awareness of our fundraising campaigns.
 Not a budget holder but expected to liaise with the Line Manager prior to incurring any expenses and be mindful of cost-effective use of Trust funds and resources.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential

 Hold a qualification in a relevant discipline and / or at least a year’s ranger experience.
 Experience of engaging the public in nature tourism or working in a busy countryside setting.
 Strong knowledge of natural history and conservation, especially upland flora & fauna of Scotland.
 Confident communication and influencing skills with colleagues, volunteers, and the public.
 Comfortable with working near cliffs.
 Experience of working in a team and working with volunteers.
 Self-motivated with the ability to work alone or work with minimal supervision.
 Flexible and adaptive to change and working in a variety of situations.
 IT literate and competent user of Microsoft Office products.
 Clean driving license.

Desirable

 First aid certificate.
 Brush cutter training.
 Experience in practical conservation work.
 Experience of using a 4WD vehicle.
 Experience of developing and delivering events or learning activities.
 Experience in leading groups of volunteers.

The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

Applications
Interested applicants should forward a completed application form to Human Resources Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 12th November 2021 Interviews are likely to be held over Microsoft teams.

The Role

To join a successful team to take the lead on relationships with new and existing corporate supporters to maximise income for RZSS’ vision and mission at an exciting time of growth and expansion. This will include identifying and pursuing opportunities to broaden existing relationships and develop new business partnerships.

This is a full time permanent role, where the working hours are 37.5 hours per week.

Some of the things you’ll do

* Take the lead on developing fundraising opportunities for RZSS from companies through targeted approaches, networking and presentations, focusing on warm leads and opportunities.
* Manage a portfolio of corporate sponsors and partners, maximising their support and ensuring they have an excellent experience of working with RZSS.
* Develop long term relationships for RZSS within the corporate sector in Edinburgh and across the UK.
* Regularly research and review the CSR programmes of relevant companies, and horizon-scan for new opportunities to support our capital campaigns as they develop.
* Secure corporate sponsorship for major events organised by the RZSS.
* Work with the Events team on key corporate events and receptions.

What we’re looking for

* You’ll be educated to degree-level or hold equivalent experience
* CIOF Certificate of Fundraising or equivalent experience/qualification
* Knowledge of donor cultivation and stewardship principles
* Demonstrate a good understanding of the external corporate environment in Scotland
* Ability to build and maintain effective relationships, e.g. working with senior level managers to deliver cultivation activity and managing prospect lists
* Report writing skills, e.g. producing quality materials such as web-pages, briefings, proposals and brochures

For details on how to apply and for further information on what the role involves and essential/desirable criteria – please visit the RZSS Job Opportunities page.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

The Role

To join a successful team to expand individual giving programmes in support of RZSS’ vision and mission at an exciting time of growth and expansion. This will include digital fundraising, recruiting and stewarding donors, managing donations and initiating compelling appeals.

This is a full time permanent role, where the working hours are 37.5 hours per week.

Some of the things you’ll do

* Work with the Development Manager to develop the RZSS donation programme, organising collateral, sourcing material, proofing creative copy and artwork and monitoring fulfilment.
* Take the lead on activities to promote donations across all relevant platforms, including digital fundraising campaigns, videos, crowdfunding, events and direct mail.
* Work with the Development Manager to support and grow the RZSS Patrons scheme, initiating recruitment marketing through relevant platforms and channels and taking responsibility for events, renewals and accurate record keeping.
* Plan, deliver and manage activities to promote Gifts in Wills to existing supporters and external audiences through a variety of media channels which may include online, videos, direct mail and internal communications, and assist with Gift in Wills administration, including responding to legacy enquiries, corresponding with executors and thanking legacy gifts.
* Manage and develop the RZSS in-memoriam scheme in conjunction with other teams.
* Deliver effective donor stewardship, providing first-class customer service by acting as first point of contact for incoming enquiries and in compliance with the Fundraising
* Code of Practice and Development Strategy.

What we’re looking for

* You’ll be educated to degree-level or hold equivalent experience
* CIOF Certificate of Fundraising or equivalent experience/qualification
* Knowledge of donor cultivation and stewardship principles
* Demonstrate a good understanding of the external fundraising environment in Scotland
* Ability to build and maintain effective relationships, e.g. working with senior level managers to deliver cultivation activity and managing prospect lists
* Understanding of digital platforms and direct marketing

For details on how to apply and further information on what the role involves and essential/desirable criteria – please visit the RZSS Job Opportunities page.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

The Role

Join a successful team to take the lead on income generation from grants to support RZSS’ vision and mission at an exciting time of growth and expansion. This will include producing compelling applications and reports as well as excellent management of relationships with a wide range of funders.

This is a full time permanent role, where the working hours are 37.5 hours per week.

Some of the things you’ll do

* Take the lead on producing and submitting compelling and persuasive applications and personalised approaches to a range of funders in line with the Development Strategy.
* Research and approach new funders and opportunities for regular income generation, building a pipeline of support from charitable trusts, corporate foundations, lotteries, landfill and public sector.
* Take the lead on managing relationships with major funders, meeting deadlines for reports, communications and coordinate stewardship activities and site visits with other teams including Marketing, Communications, Membership, Conservation and Education.
* Develop and lead on new applications and approaches for capital campaigns, working closely with teams across the organisation.
* Take responsibility for timely and accurate claiming and reporting for all funding awards.
* Develop a thorough understanding of all aspects of RZSS to produce compelling fundraising materials for grant givers so they can fully understand the impact of their support.

What we’re looking for

* You’ll be educated to degree-level or hold equivalent experience
* CIOF Certificate of Fundraising or equivalent experience/qualification
* Detailed knowledge of grant funding and stewardship principles
* Knowledge of donor cultivation and stewardship principles
* Demonstrate a good understanding of the external fundraising environment in Scotland
* Ability to build and maintain effective relationships, e.g. working with senior level managers to deliver cultivation activity and managing prospect lists
* Practical application of using CRM databases e.g. ThankQ or another relevant database management system
* Membership of relevant professional body e.g. CIOF
* Understanding of GDPR guidelines

For details on how to apply and for further information on what the role involves and essential/desirable criteria – please visit the RZSS Job Opportunities page.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

We are currently recruiting for a Travel Trade & Visitor Experience Co-ordinator who will support the Destinations Manager and wider team to deliver an exceptional customer experience at the Falkirk Wheel as well as influence sales turnover. This role is fundamentally important in managing the visitor interface with all front of house teams and to grow and develop our travel trade business.

Braemar Community Ltd (BCL) is a Scottish charity (SCO38573) and Company Limited by Guarantee (SC276254) that works to achieve the sustainable economic, environmental and social development of the community of Braemar.
About BCL’s Raising the Standard Project

Raising the Standard Project is a seven-year chapter in the wider heritage of Braemar Castle. The project has been designed to provide the facilities, resources, and expertise to protect the Castle’s important tangible and intangible heritage, to support its sustainability and to provide a platform from which future growth can occur
Braemar Community Ltd has secured funding from National Lottery Heritage Fund & Historic Environment Scotland for this £1.6M project.

BCL are now looking to appoint an Outreach Coordinator to join the project team for the delivery of Braemar Castle’s Raising the Standard project.

Purpose of the Role:
• To work alongside the Volunteer Coordinator to develop and deliver activities as described within our ‘Raising the Standard’ Activity Plan
• To engage with and support the aims of the Volunteer Strategy and Volunteer Training Plan

Application Process:
To apply for the role please e-mail a CV & Cover Letter to Activity Manager, Georgina Errington info@braemarcastle.co.uk
Closing date: 5pm Monday 1st November, 2021

Scottish Canals is looking for a Destination Supervisor for The Caledonian Canal Centre in Fort Augustus. The Destination Supervisor will have responsibility for operation of the visitor centre and the successful candidate will manage all employees to ensure the smooth running running of the catering delivery and service, rooms and retail areas.

You will set the standard and ensure staff exceed visitor expectations at all times. Customer care is of primary importance. You will manage and influence the visitor journey from first engagement until they leave, satisfied with their experience.

Training, mentoring and leading front of house staff to create a visitor experience team who greet, engage, enthuse, excite and inform all visitors and who “go the extra mile” to make a visit to the Caledonian Canal Centre the best it should be.

As well as a competitive salary, Scottish Canals also offers a generous annual leave entitlement of 34 days rising to 39 after 5 years (inc. public holidays), along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

The Destination Supervisor be responsible for:

•             Line management of Destination Assistants and Housekeepers

•             Destination Promotion across a variety of social media and local platforms

•             Daily finance and banking admin

•             Food hygiene compliance and labelling

•             Raising purchase orders, checking invoices/profit margins, implementing pricing changes

•             Ordering of stock & stock taking/recording and management of supplier relationships

•             Creating/maintaining/updating staff rota and cleaning schedules

•             Annualised hours administration

•             Responsibility for legal records for alcohol sales/temperature checks/VAT coding

•             Responsible for setting up of customer-facing displays

•             Meeting reps and agreeing prices for suppliers

•             Costing – ensure appropriate gross profit for all items sold

•             Waste documentation & control

•             Basic marketing and promotions

•             Ordering and compliance of staff uniforms/PPE

Skills/Experience Required:

•             Line management experience

•             Great leadership qualities

•             Social Media experience

•             Experience of working within a high-quality, hospitality environment

•             A real enjoyment for dealing with the public and the ability to deliver a professional service to customers

•             A confident, friendly, welcoming, helpful, engaging nature

•             Flexible approach to the role

•             Ability to co-operate with and support colleagues

•             Use of initiative in applying and maintaining high levels of customer service

•             Keeping brand standards at highest level

•             Strong communication skills

•             Computer literate

•             Keen to work across various disciplines

•             Good time management and organisational skills

The successful applicant will be expected to supervise the maintenance of all garden areas at Balmoral Castle.

Applicants should be experienced in all aspects of gardening and be capable of meeting the high standards required at this important property.

Applicants should be self-motivated, capable of working with minimal supervision and should have good management skills, including personnel management.

The Balmoral Estate seeks an enthusiastic housekeeping assistant for the holiday cottages.

Applicants should be experienced in all aspects of housekeeping and be capable of meeting the high standards required.

A current driving licence is essential.

The Balmoral Estate seeks a motivated multi skilled maintenance person to join our busy Works Department.

The role requires a person who is ideally a qualified trades person with a general knowledge and practical ability of other trades to undertake all aspects of estate maintenance.

This is a full time position (Monday to Friday) and requires rotational on call shifts during August and September.

A current driving licence is essential. Machinery experience / licenses a bonus.

The Balmoral Estate seeks a qualified / time served joiner to join our busy Works Department. The role requires a person with a good all round knowledge of building / maintenance and other trades.

This is a full time position (Monday to Friday) and requires rotational on call shifts during August and September.

A current driving licence is essential.