Operations

About Us
Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to care for and invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities, and contribute to Scotland’s resilience in tackling climate change.
Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a full range of activities from boating, paddling, walking, and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener, and more resilient Scotland.
As an employer we offer a unique opportunity to be part of our team, help us realise our vision and contribute toward protecting our heritage and ensuring our canals flourish now, and in the future.

About the Role
We are currently looking for an experienced Multi Skilled Technician to join our team in Grangemouth. The role is offered on a permanent basis, working Monday – Friday, 8am-4pm. Applicants must have served a recognised electrical apprenticeship or have appropriate electrical qualification including experience working with 3Phase 415v equipment. (Mechanical experience also desirable).
Using technical expertise, you will undertake breakdown response, fault investigation, repair, maintenance and improvement works to a variety of equipment and installations throughout the canal network, including The Falkirk Wheel, Kelpies, Automated Moving Bridges, Hydraulic automated Locks, Marine craft repairs and facilities maintenance.

About the Reward
This role offers a progressive salary starting at £31,000 per annum plus 11.25% variable hours allowance and outdoor working allowance (£850 p.a.) and a generous annual leave entitlement of 28 days rising to 30 after 5 years plus public holidays, along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

About You
Flexibility and initiative are key as responding to emergency breakdowns is part of the role. The post requires frequent outdoor work, in all weather conditions, working both as part of a multi-disciplinary team, as well as without immediate supervision.

Qualifications/Skills/Experience:
• Recognised Apprenticeship (or similar level) in Electrical Engineering
• Minimum HNC (or similar level) in Electrical Engineering
• Authorised Person in two of the following areas: Mechanical, Instrumentation & Control, and Hydraulic.
• Experience working with Rotating machinery, valves, Electrohydraulic systems, Various Instrumentation, Hydraulic power units, Fluid Pumps and PLC Control Systems
• Full UK Driving Licence
• Good Communication Skills
• Strong Health & Safety Awareness
• Computer literate with experience of using MS Office Packages

Day to day tasks:
• Working within your skill set, experience, knowledge, training, and ability deliver the agreed M&E (Mechanical & Electrical) planned preventative maintenance schedule, installations, planned inspections, effective fault diagnosis and repair.
• Under supervision, produce recommendations to minor problems, undertaking project design and leadership where appropriate
• Providing inspection, monitoring, and reporting on the condition of M&E assets.
• Safely and efficiently support the delivery of improvements to the inland waterways network
• Provide business administration support to ensure accurate documentation and recording of all maintenance activities and duties using asset management software.
• Contribute to resource planning to assist prioritising available resource.
• Collaborate effectively with colleagues, to ensure technical, health, safety, and environmental performance.
• Participation in an out of hours standby rota as and when required.

The Community Engagement Officer is responsible for one of the pilot projects in the Trust’s Engaging Communities Project. This initiative aims to build the organisation’s capabilities in community engagement through pilot projects in Glasgow (Tenement House), Aberdeenshire (Fyvie Castle), Argyll & Bute (Hill House), and Highlands (Torridon). As part of the project team managed by the Engaging Communities Project Manager, the Community Engagement Officer works closely with operational teams at their property to deliver a programme of activities aimed at facilitating participation and developing new community engagement methodologies which will be used across the Trust. The Engaging Communities project is made possible with the National Heritage Lottery Fund, with thanks to National Lottery players.

The posts at Glasgow, Hill House and Torridon are for a fixed term of 12 months.

The Community Engagement Officer is responsible for one of the pilot projects in the Trust’s Engaging Communities Project. This initiative aims to build the organisation’s capabilities in community engagement through four pilot projects in Glasgow (Tenement House), Aberdeenshire (Fyvie Castle), Argyll & Bute (Hill House), and Highlands (Torridon). As part of the project team managed by the Engaging Communities Project Manager, the Community Engagement Officer works closely with operational teams at their property to deliver a programme of activities aimed at facilitating participation and developing new community engagement methodologies which will be used across the Trust. The Engaging Communities project is made possible with the National Lottery Heritage Fund, with thanks to National Lottery players.

The post at Fyvie Castle is permanent. For the first 12 months (January to December 2024) it will work as part of the Engaging Communities project. Going forward from January 2025, the Community Engagement Officer will be part of the property’s operational team and will contribute to the development of Fyvie Castle’s ambitious long term redevelopment project.

Permanent, Part-time 30 hours per week
Salary £24,171 per annum pro-rata (pay award pending)
Plus generous benefits package
Hybrid / flexible working
Starting January 2024

About the role

We have an amazing opportunity if you are interested in working in HR. We’re looking for an HR Assistant to support us in delivering an engaging colleague experience ensuring National Galleries of Scotland is a great place to work for all.

If you thrive working in a team and are looking for your first step into an HR role, we would love to hear from you.

Whilst you may not already have generalist HR experience, perhaps you have an administrative background or an HR qualification. A positive attitude, self-motivation, and a willingness to learn new skills are more important than experience. However, you must be a people person with great organisational skills and a keen eye for detail.

In HR we have a strong team culture where you would be welcomed and supported. We have a friendly and professional working environment where continuous improvement is encouraged.

The difference you’ll make

As the HR Assistant you will provide admin support to the HR team including management of the team mailbox and supporting our employee relations and sickness absence processes. Reporting to the HR Consultant your responsibilities will include but not be limited to:

Effective management of the HR team mailbox. You will be asked to respond in a professional and timely manner to varied internal colleague and external stakeholder enquires. Using your judgement to escalate more complex requests across the HR team.

Providing support for our employee relations processes including supporting managers, arranging meetings, taking minutes, and issuing correspondence.

Admin support including correspondence, system entry and paperwork issue for a variety of colleague lifecycle processes including:

Colleague background compliance checks

Sickness absence

Flexible working requests

Working closely and flexibly with HR colleagues as requested.

Who we’re looking for?

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

Excellent knowledge of Microsoft Office products, including MS Teams.

Team player with ability to work collaboratively.

First class communication skills both written and verbal.

Strong organisational skills and great attention to detail.

Ability to review and interpret information from a range of sources to effectively respond to queries. 

Ability to show diplomacy and tact whilst being discreet and maintaining confidentiality.

Flexible and adaptable to change.

It would also be great if you have:

A Human Resource Management Degree or equivalent experience / CIPD Qualified.

Experience of taking minutes.

What’s on offer for you

Our colleagues will tell you great things about working here. We aim to ensure the National Galleries of Scotland is a great place to work, where our people thrive in a culture where we are trusted, empowered, and engaged to achieve our true potential. We offer a range of benefits to promote healthy working lifestyles for all our colleagues. Details specific to this role are:

Hours
30 hours per week excluding breaks. Hours will normally be 4 days per week across Monday to Friday from 08.30 a.m. to 5.00 p.m. with a one-hour unpaid lunch break each day. However, days and hours worked can be discussed at interview stage.

Holidays
When you first join, you’ll get 25 days annual leave per year plus 11.5 public and privilege holidays pro-rata depending on hours. After 5 years your annual leave will increase to 30 days.

Where you’ll be based

You will be based at Modern Two, 73 Belford Road, Edinburgh, EH4 3DS. Although in the heart of Edinburgh free car parking is available on site.

Pension
We are a Civil Service Pension employer. You get to choose if you want a defined benefit or stakeholder pension. The benefits of joining the scheme include generous employer contributions to your future pension, life assurance, and options to increase your pension. If you join the alpha Civil Service pension scheme our contribution will be 27.1% for this role.

Other benefits

Family friendly working policies, free or discounted entry to various visitor attractions, staff discount at our shops and cafés, Cycle to Work Scheme, wellbeing support and services including our Employee Assistance Programme.

Permanent, Full-time
Salary £24,171 per annum (pay award pending)
Plus generous benefits package
Hybrid / flexible working
Starting January 2024

About the role

We have an exciting newly created role working in our HR team specialising in reward and recognition. We’re looking for an HR Assistant to support us in delivering an engaging colleague experience ensuring National Galleries of Scotland is a great place to work for all. 

If you thrive working in a team and you’re looking for either your first step into HR, or to progress your HR career, we would love to hear from you. 

Ideally, you’ll have an admin background or an HR qualification, as well as experience of data entry preferably in payroll systems. However, you must be really good with numbers, have excellent Excel and organisation skills along with a keen eye for detail.

In HR we have a strong team culture where you would be welcomed and supported. We have a friendly and professional working environment where continuous improvement is encouraged. 

The difference you’ll make

With a focus on our reward and recognition offer, you will provide admin support to the HR team including supporting the monthly payroll process, family friendly leave and other colleague lifecycle processes. Reporting to the HR Officer your responsibilities will include but not be limited to:

Working with our HR and payroll systems to support the monthly payroll process. From system entry to reporting (and everything in between), you will work with great attention to detail to meet key deadlines.

Admin support including correspondence, system entry and paperwork issue for a variety of colleague lifecycle processes including:

Contract amendments

Leavers

Family friendly leave

Supporting the promotion and administration of our colleague reward and recognition offer including pension, holidays, and other benefits.

Working closely and flexibly with HR colleagues as requested.

Who we’re looking for?

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

Excellent knowledge of Microsoft Office products, in particular MS Excel.

Team player with ability to work collaboratively.

First class communication skills both written and verbal.

Strong organisational skills and great attention to detail.

Strong numeracy skills.

Ability to review and interpret information from a range of sources to effectively respond to queries. 

Ability to show diplomacy and tact whilst being discreet and maintaining confidentiality.

Flexible and adaptable to change.

It would also be great if you have: 

Human Resource Management Degree or equivalent experience / CIPD Qualified.

Experience of working with payroll.

What’s on offer for you

Our colleagues will tell you great things about working here. We aim to ensure the National Galleries of Scotland is a great place to work, where our people thrive in a culture where we are trusted, empowered, and engaged to achieve our true potential. We offer a range of benefits to promote healthy working lifestyles for all our colleagues. Details specific to this role are:

Hours
37 hours per week excluding breaks. Hours would be 08.30 a.m. to 5.00 p.m. Monday to Thursday and 08.30 a.m. to 4.30 p.m. on Friday with a one-hour unpaid lunch break each day.

Holidays
When you first join, you’ll get 25 days annual leave per year plus 11.5 public and privilege holidays pro-rata depending on hours. After 5 years your annual leave will increase to 30 days.

Where you’ll be based 

You will be based at Modern Two, 73 Belford Road, Edinburgh, EH4 3DS. Although in the heart of Edinburgh free car parking is available on site.  

Pension
We are a Civil Service Pension employer. You get to choose if you want a defined benefit or stakeholder pension. The benefits of joining the scheme include generous employer contributions to your future pension, life assurance, and options to increase your pension. If you join the alpha Civil Service pension scheme our contribution will be 27.1% for this role.

Other benefits

Family friendly working policies, free or discounted entry to various visitor attractions, staff discount at our shops and cafés, Cycle to Work Scheme, wellbeing support and services including our Employee Assistance Programme.

To apply for this post, please complete an online application form, which can be accessed below.

You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland in Lesmahagow and the surrounding area.

Guidance on completing the application can be found in the ‘Guidance notes for applicants’ document, which we recommend that you read, as well as Job Description for the post – both can be accessed via the links above.

If you are unable to complete an online application form, please contact the recruiting team (contact details are provided in the Job Description for each post) and they will arrange for an application form to be sent to you.

Please note that as we operate an e-recruitment system, we will contact you via the email address that you provide to update you on the outcome of your application.

Purpose of the role – how it adds value.

To contribute to the management of Brodick Country Park & Goatfell, in line with the Trust’s objectives for conservation, access and enjoyment, and meeting health and safety and other policies and standards. To help deliver targets of invasive species control through stem injection and herbicide spraying in semi natural woodlands within Brodick Country Park and conifer removal and treatment on the Goatfell Property.

Key Responsibilities:

To undertake practical invasive non-native species control from within Brodick Country Park and Goatfell.

To assist with practical countryside and property management where applicable.

To supervise volunteers undertaking practical conservation tasks.

Work within the property’s ‘Safe System of Work’ (the system for managing Health & Safety).

Reporting to the Volunteer and Visitor Experience Manager, the Marketing and Administration Support officer will support the marketing activities of the Trimontium Trust as well as diverse administrative and organisational activities. This will involve working closely with the rest of the staff, particularly with Trimontium’s marketing coordinator in addition to the Volunteer and Visitor Experience Manager. The Marketing and Administration Support Officer will be expected to liaise with the travel industry, to engage with marketing outlets for the heritage sector (print and digital), support the development of marketing plans, campaigns and initiatives, have optimal digital skills and be able to engage and work with a variety of volunteers in an inclusive and supportive manner.

This role will particularly support the HALO lab and HALO programmes through targeted marketing campaigns, administration duties, aiding in facilitating HALO offerings and supporting volunteers.

BACKGROUND
The Trimontium Trust is currently undertaking several projects that use collections and digital content. One of these projects is “The Digital Romans” through which a digital archive and catalogue of the Trimontium Collection is being created. This digital archive will be used for educational and accessibility purposes in diverse ways: a) it will serve as a foundation towards the creation of digital experiences geared towards the general public such as digital exhibits and social media educational posts; b) it will serve as a foundation for the creation of educational resources tailored for people with profound learning difficulties who experience extra challenges in accessing and engaging with heritage; c) the project also works with a vibrant community of volunteers, who help with cataloging, archival and social media.
The project works closely with Upmo – an Edinburgh based organization working with people with learning disabilities – for the development and co-creation of the digital educational resources. The next phases of the project, to be delivered in the next year, include the co-creation, implementation and testing of the learning resources and final evaluation.
In addition to this project, Trimontium is developing the HALO lab which will be equipped with state-of-the-art computers and 3D laser printer technology and will be used in conjunction with heritage and archaeo-tourism visits to Roman and Iron Age sites across the South of Scotland, guided and facilitated by the Trust.
Trimontium has a solid presence on Social Media channels, which we look to enhance and enrich in the next year with educational and engaging content creation.
The Trust is now looking for a Collections and Digital Projects Support Officer to work with our HALO Resources Officer, HALO Manager and Volunteer and Museum Coordinator, to support the development of these projects.
Purpose

Reporting to the Heritage Environment Resources Officer, the Collections and Digital Projects Support officer will aid in the successful development of “The Digital Romans” project. This involves supporting the digitisation and cataloguing program, and other digital activities such as the creation of digital learning resources, support the creation of digital exhibits, the organization of image databases and the creation of social media packages. The Collections and Digital Projects Support Officer will be expected to support collections and archaeology activities and be able to engage and work with a variety of volunteers and project participants in an inclusive and supportive manner.

This is an exciting opportunity to join the Destination Tweed team and support the further development and delivery of a range of projects. Destination Tweed is an ambitious five-year legacy project built around the idea of the River Tweed Trail, a new long-distance source to sea path which roughly follows the River Tweed from its source high on the hills above Moffat, to where it flows into the North Sea at Berwick-upon-Tweed, with a link at the southern end to the Annandale Way. The project comprises a collection of thirteen projects that will deliver benefit for the environment, community and economy and is built upon a partnership approach to project delivery.

The appointed Senior Project Officer will have an involvement across all projects but specifically will help to develop a community archaeology programme, a community grants scheme, the interpretation package for the Trail and new opportunities for skills development, training and volunteering.

Contract: Fixed term 18-month, annualised hours
(Part time 30 hours; 4 days per week)

Dundee Science Centre is currently looking for an experienced and motivated individual to join our team to fulfil the pivotal role of Visitor Experience Leader in a part time capacity.

As part of a team of 4 you will lead and co-ordinate the day-to-day visitor operations within Dundee Science Centre and across 3rd party sites to ensure an environment that is engaging, secure and provides an excellent visitor experience. You will champion visitor engagement and ensure all visitors have an enjoyable, safe, and inspiring experience. You will be a key holder and perform Duty Manager functions, on a rota basis.

As Visitor Experience Leader, you will be responsible for planning and organising work, dealing with visitor enquiries, problem solving, inducting new staff into the organisation, banking, carrying out first aid and procurement and managing the operational team on a daily basis.

We are looking for someone with the relevant knowledge and operational experience, with a proven track record of successfully leading and inspiring a team and who wants to work in a fast-paced environment and make a difference to society by supporting the work we do at Dundee Science Centre.

Weekend and evening work will be required, to apply for the post, please submit your CV and a covering letter, outlining why you think this is the role for you!

Thank you for your interest in the post of Guide with Historic Environment Scotland based at Stirling Castle. This is a part year permanent and pensionable appointment working 37 hours per week (five days out of seven) which will include weekends and public holidays, for 30 weeks each year.

Key responsibilities, duties and objectives

• Welcoming and interacting with the visitors to help enhance their visit to the Castle by delivering excellent customer service and assessing their individual needs.
• Using material researched by our Cultural Resources Team to be able to provide information to visitors on any areas or points of interest, and answer any questions posed by our visitors.
• Once training has been given, be able to provide entertaining and informative guided tours of Stirling Castle, including the Palace Apartments, the Stirling Heads Gallery and Argyll’s Lodging, to an international audience of all ages.
• Undertake visitor focussed static duties around the Castle, and within the Stirling Heads Gallery and the Argyll and Sutherland Highlanders Military Museum.
• Assist with the monitoring and management of the site and its extensive grounds, royal apartments, exhibitions and interpretation spaces to ensure that it is presented to the highest standard and report any defects to the Duty Manager.
• Promote all Historic Environment Scotland sites, and events and activities taking place at these.
• Awareness of the relevant risk assessments and fire action plans, evacuation procedures and incident response guidelines, and the position of First Aid boxes.
• Other ad hoc duties as directed by line management.
• Be willing to drive the courtesy vehicle if the successful candidate holds a full UK driving licence (training will be provided).
• Working together with related business areas within Stirling Castle.