Operations

Do you have a passion for whisky and a background in Distillery Production? If so, we’d love to hear from you…

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Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We are a fourth generation family owned and run spirits business and the proud owners of some of the world’s best loved brands including Glengoyne, Tamdhu, Rosebank, Smokehead and Edinburgh Gin. Please browse our websites and social channels and immerse yourself in our award-winning portfolio of brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Our Story…

In the heart of Falkirk, you’ll find something truly special and iconic… our Rosebank Distillery!..

For those who don’t know our story, let us entice you. Rosebank was revered by whisky connoisseurs the world over as the ‘King of the Lowlands’. A beautiful juxtaposition in one of the lightest, most floral Scotch whiskies ever, being distilled in Scotland’s heavy industry central belt. This contrast was reflected in the unique production technique of marrying worm tub condensers and triple distillation… resulting in light/full contrast in flavour, making the spirit produced, a category defining Lowland single malt Scotch whisky.

The early 1990s were a dark time for many in the industry as global whisky sales were in sharp decline. As a casualty of this era, Rosebank then sadly closed its doors in 1993.

Fast forward however to 2017… we acquired the site and brand, and wholeheartedly committed to breathe new life into the buildings and their surrounding community. Our mission was to revive and reawaken the distillery, but our interest also extended beyond its walls. We are delighted to support the regeneration agenda, bringing tourism and not to mention great whisky back to Falkirk!

The revival project that followed was ambitious and brought with it its own trial and tribulations which were to be expected on a project of this magnitude. However, through the efforts of everyone involved, in 2023, our Production team gained access to the distillery to finalise the commissioning activities and by summer 2023, after 30 years of closure, we were absolutely delighted to start distilling at Rosebank once again – a very special moment for us indeed!

With a process defined to honour the legacy of old Rosebank and almost two years of production under our belts, our new make spirit is maturing to perfection ensuring Rosebank lovers from across the globe can continue to enjoy Rosebank long into the future…

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Our Opportunity…

We are looking for an experienced Distillery Operator to join our established Rosebank Production team on a full-time, permanent basis.

If you share our passion for whisky and love for the industry, combined with being a professional with positive attitude and good work ethics, and a desire to work as part of our small (but perfectly formed!) production team, this could be the perfect opportunity for you!

As Distillery Operator you will report to the Assistant Production Manager and Distillery Manager and be responsible for ensuring we produce high quality liquid in the time honoured traditions of Rosebank.

Meeting production targets and maintaining the distillation process and equipment to maximise performance, ensuring full compliance with all legal requirements and company standards will all be key requirements of these roles. As a true ambassador of Rosebank you will represent our brand at all times and will occasionally be required to interact with visitors, customers and other external parties, such as contractors, who attend to the distillery.

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Who We Are Looking For…

For this role, we are ideally looking for candidates with previous experience in a similar role within the whisky and spirits industry. Candidates should have breadth and depth of both practical and theoretical technical experience. The successful candidate will be a strong team player, working collaboratively with their colleagues to achieve common goals, whilst also having the ability to work independently, using their own initiative and making suggestions to improve processes.

The role will also involve the administration of documentation and all internal communications and HR systems are fully self serve, therefore candidates must be computer literate and have experience using Excel and other technology and systems at work. An understanding of all statutory and company regulations relating to health, safety, HMRC and environmental issues is also desirable.

Rosebank is located in the heart of Falkirk. As this role will involve rotational shift working patterns and will require flexibility, it is a requirement for applicants to live within a reasonable commuting distance to the distillery and have regular access to their own transport. The hiring managers will discuss the shift pattern with those who are invited to interview. Candidates must also be 18 or over due to the nature of our roles and industry.

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Next steps…

So… if you feel you have all the skills and experiences that we are looking for, combined with a positive attitude and passion for Rosebank, then we would love to hear from you!

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out.

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Full-time and Fixed Term for 9 months (maternity cover)
Start date end of June 2025
Salary £28,707 – £29,961 per annum (pay award pending)
Plus generous benefits package
On-site About the role

A rare and exciting opportunity has arisen for an experienced Conservation Technician to assist with the delivery of our paper conservation programme. You’ll enjoy this role if you like creative problem solving, using your experience with mounting and framing, as well as utilising your excellent communication skills.

Working as part of a dedicated and talented team, your main focus will be to devise and implement systems to ensure that the National Galleries of Scotland collections, and those works on loan to us, are displayed, stored and transported in a safe and appropriate manner. 

You’ll prepare art works upon acquisition, or for the public, loans and collections care programmes. Delivering technical paper conservation work, you’ll follow standard methodologies as appropriate but also find innovative solutions where necessary. You will also develop your paper conservation hand skills. You will be accustomed to monitoring progress against agreed targets and knowledge sharing.

Your day-to-day responsibilities will include:

– Designing and cutting mounts and securing objects within them.
– Removing objects from, and putting objects into, frames.  
– Making cradles and supports for display case objects.
– Upgrading primary housing and creating packing systems as necessary. 
– Making new standard frames and liaising with colleagues to organise the manufacture of complex frames.
– Improving and upgrading internal frame packaging for existing frames.

The difference you’ll make

Working closely with the Senior Conservation Technician and the wider team your responsibilities will include: 
– Assisting with the public programme, loans or for collections care projects.
– Organising the movement of paper-based objects in and out of the Conservation Department, ensuring that location records are maintained.
– Ensuring that objects in the paper conservation studio are safe and secure, and that the studio is tidy and well organised.
– Liaising with the Paper Conservators and the Digitisation team to organise the photography of objects as required. 
– Monitoring the progress of work so that any potential failure to meet deadlines can be identified and addressed, and therefore collections care work can be programmed in when capacity permits. 
– Maintaining conservation equipment and ensuring the appropriate levels of conservation materials are available. 
– Undertaking courier duties for NGS as agreed and required. 
– Providing specialist advice and training for colleagues throughout the organisation. 
– Ensuring that any contractors have the resources they need for their work.
– Assisting with the supervision of interns, placement students and volunteers. 
– Publicising and promoting the activity of the paper conservation and of the Conservation Department as a whole, both internally and externally, by giving talks, tours, and presentations and writing content for traditional publications and social media.  
– Complying with our guidelines on health and safety as well as contributing to the development of good health and safety practices.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience: 

– Experience in the safe handling and movement of works of art within a museum/gallery environment. 
– Proven experience in handling archival items and frames; producing high quality mounts; framing artworks along with working with and maintaining paper conservation technician equipment. 
– Awareness of conservation issues including ethical considerations. 
– Demonstrable analytical and problem-solving skills where standard methods are not appropriate. 
– Very strong written and verbal communication skills with the ability to produce clear and accurate documentation and communicate effectively with both internal and external contacts. 
– Ability to organise, meet deadlines and prioritise work.   
– Willingness to continually develop technical skills with regard to new methods and techniques in conservation and the cultural heritage sector and actively engaging in CPD. 
– Ability to work effectively as part of a team, with a proactive approach to sharing information with colleagues. 
– Proficient IT skills, including Word, Excel and PowerPoint.
– Experience of following health and safety practices in the workplace. 

It would also be great if you have:

– Experience of working in a museum or gallery with knowledge and appreciation of art, particularly in relation to artists’ techniques. 
– Proficiency in using a collections management database. 
– Experience in completing risk assessments and method statements. 
– Familiarity with the operation of a mount-cutting machine as well as experience of constructing simple frames.
– Experience of devising and creating display solutions for a variety of paper objects. 
– A Conservation Technician Qualification or Diploma. 
– Driving licence. 

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Tuesday, 15 April 2025.

The role

To assist in the provision of stores section services to the Living Collection Department at Edinburgh Zoo in line with agreed procedures and quality standards and in support of RZSS’ vision and mission.

Full time, 8 week fixed term role where the working hours are 37.5 hours per week and weekend working will be required.

Some of the things you’ll do: 

Ensures food supply comes into the zoo and is delivered to the animal areas each day as a priority.
Assists in the control of stock levels, including annual and other regular stock takes.
Maintains stock control records and other stock control activities in line with agreed procedures and standards.
Issues and transports goods around the park to meet the requirements of the relevant animal sections daily.
Collects agreed goods, supplies and samples from sections around the park, as well as suppliers, before delivering as required.
Maintains the safe and clean condition of the stores section and vehicles and reports all items requiring maintenance as set out in the relevant procedures.

What we’re looking for: 

Educated to standard grade level or equivalent qualifications
Basic knowledge and understanding of stock control systems
Full UK driving licence
Accuracy and attention to detail in record-keeping

What you’ll get in return: 

Starting salary £23,400 per annum
37.5hr working week? 
34 days annual leave (pro rata) 
Discount in both retail/catering 

If you are a current employee of RZSS (this includes seasonal staff who are currently undertaking work for us).? Please discuss with your current line manager prior to submitting your application. 

Please note that shortlisting of applications and interviews for this position will take place while the advert is live.  The advert will close once a successful candidate has been found.  Candidates are therefore encouraged to apply as soon as possible.

Please see the role profile for further information on what the role involves and essential/ desirable criteria

JOB PURPOSE
To assist and support the property and gardens team in the conservation, care, and presentation of the property’s market garden, designed landscape and estate, ensuring that all areas are maintained to the highest standards and to the enjoyment of all visitors and supporters, whether through delegation to other staff/volunteers, or personal work. The market garden is managed, maintained, and developed to provide produce to sell on site, and for use in the café, contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters. Newhailes is an 84-acre designed landscape and pleasure grounds consisting of woodland, water gardens, follies, farmland, children’s playpark, and a market garden.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Assisting with horticultural duties to deliver the optimum aesthetic standards expected with the safety and enjoyment of all who use the site paramount. Activities include:
 Grass Cutting, strimming, hedge-cutting and the raking up or collection afterwards.
 Cutting of lawn edges.
 Hand weeding of borders.
 Pruning wall plants, those in borders and elsewhere.
 Planting out (under direction of Head Gardener).
 Application of mulches.
 Seed sowing and propagation.

Assisting with general property maintenance. Activities include:
 Litter picking.
 Maintaining paths.
 Use of bonfire to dispose of unhealthy plant material.

Assisting as required with the general enjoyment of the gardens and wider estate by:
 Responding to general visitor enquiries.
 Answering basic horticultural enquiries from visitors.
 Assisting at events held at the property and within the cluster.

Ensuring compliance with The Trust’s Health, Safety and Environmental policies and procedures to ensure safety of staff, volunteers and visitors and where practicable, sustainable horticulture.
Working with volunteers to ensure they deliver required outcomes to the appropriate standard, and ensure they benefit from their volunteering.

Full-time and Permanent
Salary £34,944 – £38,218 per annum (pay award pending)
Plus generous benefits package
On site

About the role

We have an exciting opportunity for an exceptional people manager to join our team. You must have substantial proven expertise successfully managing teams within a Visitor Attraction, Retail or Hospitality environment.

As a Gallery Operations Manager you will to play a key part in allowing our visitors to explore, experience and enjoy our galleries in a safe and secure environment. You’ll support the delivery of an exceptional experience in our amazing buildings based in the heart of Edinburgh.

We are looking for someone who can step in with confidence and is energised by the opportunity to motivate and inspire a team. You will manage two or three Gallery Supervisors who, along with about 100 Gallery Attendants, aim to provide a consistently excellent visitor experience. It’s a busy and varied role and gives the opportunity to work with some fantastic people both internally and externally.

With excellent communication and organisational skills, you will also have knowledge of best practice in operational management and be confident to provide advice and guidance to colleagues as well as the wider management teams.

The difference you’ll make

– Working across all our sites you’ll be responsible for the operational delivery of the day-to-day running of the galleries, supporting all your colleagues as well as the wider Security and Visitor Engagement team in the delivery of an exceptional visitor experience, always looking for continuous improvement.

– You will be a visible and active leader able to anticipate visitor needs and meet them through ensuring the team are highly motivated and confident in their roles. You will work with colleagues across the National Galleries of Scotland assisting in the planning and successful delivery of exhibitions and displays, leaning and engagement programmes and events.

Reporting to the Director of Operations your responsibilities will include the following:

Leadership

– Leading, inspiring and developing Gallery Attendants in delivering exceptional standards of service.
– Ensuring the Gallery Supervisors are fully skilled and supported in their roles and in the wider performance management, individual coaching and skills development of their teams.
– Being a key point of contact for all departments involved in planning and delivering all displays and exhibitions, activities, and events. You will ensure that all necessary requirements are met, and the needs and expectations of visitors are fully considered and delivered.
– In the event of an incident, you will lead as necessary in resolving security and safety risks. This will include providing regular advice and updates to key stakeholders and post incident recommendation of any mitigation.
– Playing a key role in managing Health & Safety for our visitors and colleagues, art and buildings.

Resource Management

– Planning rotas in-line with relevant NGS activity, including the management of out of hours events.
– Managing visitor experience budget.
– Liaising with key internal and external stakeholders on all aspects of operational planning.
– Ensuring all payroll, recharge, annual leave and associated processes are completed accurately and on time.
– Managing staffing levels and the recruitment of Gallery Attendants.

Experience Management

– Setting and maintaining high standards of building presentation liaising closely with Estates colleagues and their contractors.
– Ensuring quality invigilation across the galleries to protect art.
– Building team knowledge and understanding enabling Gallery Attendants to communicate key information regards exhibitions and displays.
– Delivering engagement and training initiatives across the team to improve the quality of the Gallery Attendant service.
– Seeking to improve through the continual evaluation and review of processes and interaction with colleagues.
– Working with the Director of Operations to set standards across the Security and Visitor Engagement teams.
– Working closely and collaboratively with two other Gallery Operations Managers, Security Operations Manager and Visitor Operations Manager.
– Acting as Duty Manager when required.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– While an interest in art would be great it’s not essential. However, you must have previous experience of successfully managing teams within a Visitor Attraction, Retail or Hospitality organisation.
– With experience of managing performance, you’ll be interested in people and possess outstanding people leadership and management skills.
– A creative and pragmatic approach to problem solving, you will work well in a busy environment with strong organisational skills.
– Ability to prioritise, co-ordinate and delegate tasks to meet your own and the team’s workload and deadlines.
– Excellent communicator with outstanding interpersonal and written skills with the ability to stay calm under pressure.
– Experience of working with Security Systems and conflict resolution and understanding of relevant legislation.
– High degree of IT skills, proficient in MS Office.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 07 April 2025.

The role

To assist in the maintenance of park gardens including the nursery and landscape, enclosure areas, facilities and infrastructure owned by the RZSS in line with the Gardens team’s procedures and ongoing site development plans in support of RZSS’ vision and mission. Providing high standards of general maintenance to ensure that all areas of the site are safe and well presented for our visitors.

This is a full time (37.5 hours per week) and permanent role.

Some of the things you’ll do:

Assist with the daily maintenance of the sites gardens and landscapes to agreed standards, e.g. keeping gardens, grounds and landscaping clean, in good state of repair to agreed standards and supporting construction projects, e.g. new enclosures.
Assist with the co-ordination of a range of horticultural activities (e.g. maintaining appearance of grounds, up-keep of the lawns, pathways, entrances of site, leaf sweeping, weeding, grass cutting and sweeping the perimeters) that involve other sections and departments
Conduct routine cleaning, inspection and maintenance of assigned small plant and vehicles according to the agreed transport policy and best practice
Recommend to your manager cost-effective opportunities to minimise the impact of your department and RZSS’ operations on the environment
Provide supporting role to Events Team regarding special event set up and taken down.

What we’re looking for:

You’ll have a relevant SVQ level 1 qualification or equivalent qualification or experience.
Have a basic understanding of horticultural practice.
Practical experience in a horticultural and or landscaping activity.
Able to demonstrate and set a good example of health and safety practice to others.
What you’ll get in return:

Starting salary of £23,400 per annum pro rata
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits
Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Candidates are therefore encouraged to apply as soon as possible.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

We offer a range of great benefits which you can read about here.

The role

To carry out, to completion, property maintenance related tasks (multi trade) to agreed timescales, quality standards and in a cost-effective manner; undertaking designated activities (trade specific) in managing the build and maintenance of all buildings, facilities and infrastructure owned by the RZSS.

Ensure that all areas of the site are safe and well presented for our visitors in support of RZSS’ mission and vision.

This is a 12 month fixed term, full time (37.5 hours per week) role

Some of the things you’ll do:

Work under the direction of more senior tradesperson to;

* take the day to day lead on designated activities (trade specific) to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget.
* Undertake all forms of general labouring works, e.g. planning general works and multi trade repairs and repairs under the direction of appropriately qualified tradesperson. provide reactive labouring and driving tasks to agreed H&S and quality standards.
* Support the construction and maintenance of new buildings, facilities and infrastructure to agreed standards, budgets and deadlines, including smaller multi trade repairs or works, for example, plant, equipment and labouring tasks.
* Drive company vehicles and operate heavy plant on a regular basis and ensure all vehicles are maintained and road worthy and reporting repairs where required.
* Ensure all machinery and tools are cleaned, inspected, maintained and user logbook updated daily to agreed transport and other policy standards and procedures and ensure own machinery is cleaned, inspected, maintained and user logbook updated daily to agreed transport policy standards and procedures.

What we’re looking for:

* Relevant construction qualification, or minimal 2 years’ experience of working on a hands on construction/maintenance role.
* Full driving licence.
* Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.

What you’ll get in return:

Starting salary between £23,400 – £24,400 pro rata (offer based on experience)
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-
rzss/staff-benefits

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Candidates are therefore encouraged to apply as soon as possible.

Please see the role profile for further information on what the role involves and essential/desirable criteria.