Operations

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence
We are inclusive
We innovate
We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Environmental, Health and Safety Advisor to work within the Facilities team and across the organisation to develop, implement and maintain our policies and procedures, ensuring they are fully deployed and compliant with relevant legislation and best practice together with the provision of training, support and guidance to managers, staff and contractors.

We are looking for someone with experience in a similar role and a relevant qualification eg NEBOSH or similar and can use their knowledge of health and safety legislation within a collaborative and practical environment and work well with all levels of staff to create a positive culture.

If this sounds like you then we would love you to get in touch!

Full job description is available to download at the bottom of this page.

APPLICATION DETAILS

Please visit the Jobs and Volunteering section of our website for further information about working at GSC and a link to an application form for this role.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Manage the development, care, access and interpretation of Museum’s Recognised “Highland Folk” collections and related resources.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

1. Ensure collections management is carried out to Accreditation standards and contribute to the retention of the Museum’s Recognised status.

2. Maintain secure and up to date documentation and database records, using Adlib to Spectrum standards.

3. Assist in the development, review and implementation of collections management policies and improvements.

4. Manage acquisitions and loans in and out.

5. Work with colleagues, community groups and external partners as appropriate, to enable and improve collections’ access, through learning programmes, interactive interpretation, activities, and events.

6. Annually install/interpret working collections in historic buildings.

7. Assist the Operations team with curatorial related issues and contribute to the training and support of the seasonal interpretive team.

8. Lead and collaborate on external funding applications to improve management and access to collections.

9. Expand digital access to the collections using the Microsoft Thinglink platform.

10. Manage Museum volunteers and project staff according to High Life Highland’s policies.

11. Be aware of and implement appropriate policies, including Health & Safety and Data Protection applicable to the Highland Folk Museum and High Life Highland.

JOB PURPOSE

The role of Engagement Ranger will combine responsibilities on nature conservation, visitor services, learning and community engagement and contribute to the delivery of the National Trust for Scotland’s conservation and operational objectives across the Dumfries & Galloway properties (Threave Garden & Nature Reserve, Rockcliffe, Vennie Hill, Murray Isles, Bruce’s Stone).
The Engagement Ranger role is positioned to provide an ‘on the ground’ support to the wider countryside properties in the cluster. Working as part of the estates team they will provide support in the day-to-day outdoor engagement activities throughout the year in conjunction with our onsite engagement team.

Overall, this will be in pursuit of the following outcomes for and with the natural heritage cared for by the National Trust for Scotland:

• Habitats: Assist with the protection of the habitats in the cluster’s care.
• Visitors and learning: Enable more people to experience cultural and natural heritage more often, get more out of it & put more back into it.
• Communities: Work with communities living on or close to our land or with an interest in our land so that they collaborate with us to help achieve our natural heritage outcomes.
• Built heritage: Work with the Estates Team to protect the built and archaeological heritage in our care and use them to help us explain the “habitats” outcome and achieve the “visitors” outcome.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Combine responsibilities across the following areas of work by facilitating and overseeing on a daily basis the work of others, i.e., visitors, contractors and volunteers
• Nature conservation.
o Assist in the management and care of our conservation grazing.
o Assist with surveying wildlife and countryside habitats and feed this knowledge into projects and management decisions.
o Assist with the maintenance and management of habitats, wildlife, and countryside estate infrastructure on a day-to-day basis (e.g.: paths, gates, signs, vegetation management) to achieve ecological, visitor service and safety outcomes.
• Visitor Services.
o Provide information to visitors to encourage and help people get more out of their engagement with natural heritage and give more back to it including “upselling” (e.g.: of membership, guided tours, specific events) using face-to-face presentation and/or by other means of interaction.
• Community engagement.
o Working with the Estate Manager/team to communicate with local stakeholders, businesses, local / regional agencies and others to increase understanding of their and our aims and develop collaborative working relationships/partnerships to help deliver the Trust priorities.
• Learning.
o Deliver and develop educational and outreach activities and develop an events programme on site or to the local community to promote D&G cultural natural heritage and to communities of interest including for volunteers.
• Other responsibilities specific to the role.
o Management of practical conservation and wildlife recording.
o Develop and deliver visitor safety in the countryside.
o Engagement and involvement with projects as required.
o Embody the Trust’s values.

JOB PURPOSE

The post-holder will support the National H&S Manager (Operations) in offering a range of health, safety and environmental services (Health and Safety being the primary focus) to the Operations Directorate and is the first point of contact for property management within their allotted property portfolio.

It will be a fundamental function of the post that the post-holder will develop a close and effective working relationship with the management within their allotted properties, including General Managers, Business Managers and Operations Managers. This will enable, and require, the post-holder to respond quickly to requests for assistance as well as becoming a relied upon and readily available professional H&S practitioner to properties within their portfolio. They will become a key member of the planning/decision-making process.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Monitor health and safety system
• To contribute effectively and provide essential input to the Trust’s H&S agenda through the ongoing support, development, and dissemination of relevant policy, guidance and information.

Health & safety performance
• To conduct H&S audits designed to test compliance as a minimum while striving to continuously improve performance by developing and monitoring agreed improvement plans with properties/functions.
• To produce high quality audits and summaries for management to report on property/function-level H&S performance.

Investigation of accidents and near misses
• To conduct in depth accident/incident investigations designed to explore their cause(s) with a view to identifying failings and preventing recurrence, so far as reasonably practicable.
• To prepare statistical analyses of accident/incidents to help identify trends and to propose actions to mitigate risk.

Property support
• To be the ‘first point’ of specialist contact for their portfolio with regard to H&S matters and to report matters of concern to the National HS&E Manager and relevant General Manager(s).
• To respond effectively and pragmatically to requests from properties for support and advice.
• To agree areas for improvement – derived either from audits, accident/incident investigations or changes in policy/procedures/legislation – with General Managers and property management and liaise with the rest of the H&S provision within Operations Directorate to ensure consistency and maximise the effective use of time.

Attendance at meetings
• To attend regional management and property-level meetings (when appropriate) to report on H&S performance, promote improvement initiatives and advise on the implications of NTS H&S policy and procedures.

Training and development
• To advise on H&S training and development requirements within the directorate and where necessary to liaise with colleagues in the H&S team and People – Training and Organisational Development to meet the demand in the most effective and cost-efficient way.
• To deliver training, as required, and within their level of competence.
• To evaluate training provided to ensure that it raises H&S performance, sustains H&S improvements through effective transfer of learning and is refreshed at suitable intervals.

Sensible management of risk
• To provide information (such as audit data and accident/near miss statistics) for meetings of the Operational Leadership Group, Regional Team meetings where appropriate and contribute as appropriate to the Operational Risk Register.
• To support the National H&S Manager in proposing measures to manage risk.

JOB PURPOSE

The post-holder will support the National H&S Manager (Operations) in offering a range of health, safety and environmental services (Health and Safety being the primary focus) to the Operations Directorate and is the first point of contact for property management within their allotted property portfolio.

It will be a fundamental function of the post that the post-holder will develop a close and effective working relationship with the management within their allotted properties, including General Managers, Business Managers and Operations Managers. This will enable, and require, the post-holder to respond quickly to requests for assistance as well as becoming a relied upon and readily available professional H&S practitioner to properties within their portfolio. They will become a key member of the planning/decision-making process.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Monitor health and safety system
• To contribute effectively and provide essential input to the Trust’s H&S agenda through the ongoing support, development, and dissemination of relevant policy, guidance and information.

Health & safety performance
• To conduct H&S audits designed to test compliance as a minimum while striving to continuously improve performance by developing and monitoring agreed improvement plans with properties/functions.
• To produce high quality audits and summaries for management to report on property/function-level H&S performance.

Investigation of accidents and near misses
• To conduct in depth accident/incident investigations designed to explore their cause(s) with a view to identifying failings and preventing recurrence, so far as reasonably practicable.
• To prepare statistical analyses of accident/incidents to help identify trends and to propose actions to mitigate risk.

Property support
• To be the ‘first point’ of specialist contact for their portfolio with regard to H&S matters and to report matters of concern to the National HS&E Manager and relevant General Manager(s).
• To respond effectively and pragmatically to requests from properties for support and advice.
• To agree areas for improvement – derived either from audits, accident/incident investigations or changes in policy/procedures/legislation – with General Managers and property management and liaise with the rest of the H&S provision within Operations Directorate to ensure consistency and maximise the effective use of time.

Attendance at meetings
• To attend regional management and property-level meetings (when appropriate) to report on H&S performance, promote improvement initiatives and advise on the implications of NTS H&S policy and procedures.

Training and development
• To advise on H&S training and development requirements within the directorate and where necessary to liaise with colleagues in the H&S team and People – Training and Organisational Development to meet the demand in the most effective and cost-efficient way.
• To deliver training, as required, and within their level of competence.
• To evaluate training provided to ensure that it raises H&S performance, sustains H&S improvements through effective transfer of learning and is refreshed at suitable intervals.

Sensible management of risk
• To provide information (such as audit data and accident/near miss statistics) for meetings of the Operational Leadership Group, Regional Team meetings where appropriate and contribute as appropriate to the Operational Risk Register.
• To support the National H&S Manager in proposing measures to manage risk.

Duration: Permanent

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 180 staff. This former floating palace of Her Majesty The Queen, usually attracts circa 350,000 visitors a year from around the world, and would normally host circa 100 exclusive evening events per annum.

Led by Chief Executive, Bob Downie, Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Best UK Attraction (Which? Magazine) and Scotland’s Best Visitor Attraction for 13 years running. Britannia is also TripAdvisor’s Travellers’ Choice Best of the Best award winner, and the top 1% in the world in its category.

Our Security team ensures a safe environment for visitors and staff of this iconic vessel and provides 24-hour surveillance of the ship and its artefacts. We are now looking for a Security Officer to join the small, friendly team on board Britannia.

You will present a smart, professional, alert and visible security presence to staff, visitors and clients alike. You will ensure their safety, as well as the safety of the yacht and its artefacts, by monitoring the CCTV, controlling access through the entry gates and by patrolling the ship. You will also be expected to receive deliveries, deal with lost property and respond to emergency situations on board.

Another important aspect of the role will be to assist visitors with any queries they may have, either face-to-face whilst patrolling the ship, or via the telephone. Therefore, good communication skills and a warm friendly attitude are a prerequisite. Previous experience working in the Emergency Services, Armed Forces, or a similar role with transferable skills, is advantageous.

Hours:

1 x 12 hour day shift (07:00 – 19:00) every 6 days, (which averages at 14 hours per week) with the possibility of extra 12 hour shifts to cover holidays and occasionally an evening 6 hour shift (18:00 – 23:59) for evening events as required.

Company benefits include:

– 10% employer pension contribution (no employee contribution)
– 6.6 weeks/33 days pro-rata, annual holiday entitlement
– Up to one week/5 days pro-rata, long service holiday entitlement
– Hybrid working opportunities
– Life Assurance
– Employee Assistance Programme
– Performance and loyalty payment scheme
– Complimentary tickets and staff discount (Britannia and Fingal Hotel)
– Free car parking for staff at The Royal Yacht Britannia

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Security Officer to: recruitment@tryb.co.uk or postal applications to:

Ian Sutcliffe
Health, Safety and Security Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

Closing date: Sunday 17 July 2022

No agencies please.

JOB PURPOSE

A visible and senior management role where, in addition to the general operations management of the property in pursuit of their aims and objectives, the post holder will be responsible for the development of the property operating business planning process (working with the Property teams and Business Manager for the region who oversees this process) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable business plans which underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance. The post is based at Brodie Castle and reports to the General Manager for the Highlands and Islands Region.

HIGHLANDS AND ISLANDS REGIONAL STRUCTURE

The Operations Manager will be constantly and consistently leading the development of visitor services excellence, commercial and enterprising activity, and change, ensuring place and content is engaging through interpretation and services and is the general custodian of its conservation and engagement obligations.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Enterprise and trading – The business leader for the property, working with the support of the property managers and regional management team will plan and deliver innovative product and sales opportunities, integrated with the heritage site and particular visitor profile for that property / market.

People Management – Coaches and mentors property teams and staff who directly report to the post to ensure they are fully equipped and motivated to undertake their duties to the required Trust standards, policies, rules, values, delegated authorities, and objectives. S/he also plans for succession amongst staff and levels of responsibilities and other key posts within the property.

Promoting Heritage – Supports and coaches property staff to develop and promote their properties use and potential as a life-long learning resource, in line with the Trust’s ‘Education Principles’ and as part of its charitable aims (Access, Learning and Enjoyment).

Marketing, Membership and Supporter Development – drives business development and marketing of the property to maximise income generation. Working as part of a coordinated regional team and planning agenda, s/he will work with Customer and Cause colleagues centrally to optimise the visibility and promotion of the property.

Financial Management, Compliance and Scheme of Delegation – Responsible for budget preparation and control. Working closely with the Business Manager to devise effective plans, objectives and solutions and monitor performance (financial, project delivery, initiatives). S/he makes any corrective action required and ensures that the property remains within budget and acts within delegated financial authorities, wider schemes of delegation and adheres to Trust rules, policies, and procedures.

Health, Safety, and the Environment – Undertakes responsibility under the Health and Safety Policy including convening and chairing a group Health and Safety forum if applicable. S/he ensures effective support is achieved from Health and Safety advisors / coordinators assigned to the region and ensures property staff and volunteers adhere to their obligations in line with stated Trust systems, policies, procedures, and approaches to ensure the health, safety and environment under the Health and Safety policy and their job description.

Strategic Development of the NTS – Champions and supports the strategic development of the Trust, through participation in national initiatives, projects and working group activity as required and appropriate.

Staff and Volunteer Leadership – Leading, inspiring, and coaching property teams and individuals to ensure that they are fully equipped and motivated to undertake their duties to the required Trust standards, policies, rules, values, delegated authorities.

Stakeholder Management – Establishing and maintaining a network of localised external stakeholders (e.g., communities, business leaders, donors and supporters, affinity organisations) with whom synergy can benefit the property and wider Trust.

You will lead a team of cleaning staff across a variety of shift patterns throughout our Chambers Street complex, assisting the Cleaning Supervisor in resource allocation, the distribution of cleaning materials, and the preparation of orders for team supplies in ensuring a high standard of service provision.

You will also work effectively as part of a cleaning team, with responsibility for cleaning/maintaining both public and private (staff) areas to a consistently high standard in contribution to the overall visitor experience. You will possess an understanding of cleaning/hygiene techniques and the benefits of successful team working.

The responsibilities of the post are shared with a counterpart team leader and as such communication will be an area which will need to be demonstrated to ensure that a fully integrated cleaning team work effectively.

The cleaning team works from 07:00hrs to 22:00hrs and sometimes beyond this time to support events. The hours of this post will fall between 16:30hrs to 22:00hrs on five days over seven attendance on a three week shift pattern.

GALLERY ATTENDANT SHIFT (BAND 8)
FULL-TIME, FIXED TERM UNTIL FEB 2023
The main purpose of the Security & Visitor Service within the Galleries is to provide security for the displays and to welcome, assist and supervise visitors.

The holder of the post is responsible to the Shift Supervisor of the Gallery. The main purpose of the Gallery Attendant is to provide security and help to visitors to the Galleries.

KEY RESPONSIBILITIES:

1. Supervision of members of the public to ensure the safety of the collections and regulation of those failing to comply with the Gallery’s conditions of entry.

2. Providing a high standard of visitor care, maintaining a professional front and being the public face of the National Galleries. Welcoming visitors, answering queries and orientation.

3. Staffing fixed duty or access points including searching incoming baggage or containers as necessary.

4. Monitoring fire and security alarm panels, CCTV systems and maintenance of accurate records.

5. Ensuring the safety and security of the collection by visual monitoring and operation of control room equipment.

6. Assistance to the public in emergency situations.

7. Supervision of contractors and tradespeople.

8. Patrolling the galleries in silent hours and dealing effectively and calmly with situations as they arise.

9. Light cleaning and portering duties.

10. Adherence to Health and Safety guidelines.

11. To be proactive in keeping up to date with NGS exhibitions, events and displays and to engage with the public on these, whilst also remaining vigilant.

42 Hours per week including breaks averaged over an 8 week period. Please note that this position involves shift work on a rotating pattern of 2 days on, 2 nights on, 4 days off.

PAY: £20,828 per annum (plus 20% shift and weekend attendance

We have a unique opportunity for a Learning Coordinator to join our Learning team for a fixed term of two years. You will be primarily responsible for the co-ordination and delivery of a programme of projects and events that are designed in accordance with the aims of DCA, specifically working with young people aged 0-25.

The Learning programme is designed to support the development of pathways that connect a range of communities and those within formal and informal education with the programme of DCA and will reflect, augment and extend the arts programme at DCA. The post holder will work with the Head of Learning in ensuring all learning projects and events taking place at DCA are delivered effectively and that opportunities for participation and collaboration are maximised.

PAINTINGS CONSERVATOR
Full-time, Fixed term (8 months)
£29,816 – £32,645 per annum (Band 5)

We have an exciting opportunity for a specialist Paintings Conservator to join us to deliver paintings conservation across our collection. It is based within the Collections Care Directorate, reporting to one of the Senior Paintings Conservators. It sits alongside and compliments the other conservation specialisms of paper, frames, and time-based media.

KEY RESPONSIBILITIES

Paintings conservation and research (80%)
• Assisting with the planning and programming of paintings conservation work required to deliver the loans, displays, exhibitions, acquisitions, and collections care activities.
• Recording work undertaken and liaising with colleagues to highlight any anticipated issues with the delivery of the work programme and advise if additional requests can be accommodated.
• Undertaking conservation work required for exhibitions and displays of paintings, within NGS and at non-NGS sites, including advising on the suitability of works of art for transport and display, condition checking, conservation treatments and application of preventive conservation measures.
• Undertaking paintings conservation work required to improve standards of collections care, such as condition surveys of parts of the collection and remedial treatments.
• Documentation – requesting photography, communicating findings, and providing data for entry onto the NGS collections management database (Multi Mimsy) and NGS website.
• Responding to any incident reports which relate to paintings.
• Liaising with Conservation Technicians and Art Handling Technicians to ensure works are safely packed and installed, which may involve designing specialist storage and display cases.
• Undertaking art historical research relating to parts of the NGS paintings collection, and conservation research relating to modes of deterioration, conservation materials and techniques.

Common Areas of Responsibility (20%)

These areas of responsibility are common across all the conservator roles, although some of the specifics will vary depending on the conservator’s specialism.

• Commissioning and supervising work by freelance conservators and specialists.
• Undertaking courier duties of relevance to the conservation specialism.
• Devising work programmes for and supervising interns, placement students and volunteers.
• Providing specialist advice and training for colleagues and answering external enquiries.
• Working with budget holders to create, review, manage and maintain budget for areas of responsibility.
• Maintaining conservation and analytical equipment, advising on purchases of new equipment, monitoring levels of conservation materials and requesting additional stock as appropriate.
• Promoting the activity of the specialist role and of the Conservation Department as a whole, both internally and externally, by giving talks, tours, and presentations and writing content for traditional publications and social media.
• Developing and participating in relevant external networks and collaborations, both nationally and internationally.
• Maintaining and developing skills and knowledge in conservation and the cultural heritage sector.

National Museums Scotland are currently recruiting for a permanent part time Cleaner. You will work effectively as part of a cleaning team, with responsibility for cleaning/maintaining both public and private (staff) areas to a consistently high standard in contribution to the overall visitor/site experience. You will possess an understanding of cleaning/hygiene techniques and the benefits of successful team working. Proven, previous relevant cleaning experience is essential.

There are a total of 2 vacancies available. Both of these vacancies are based at the National Museum of Scotland, Chambers Street, Edinburgh, EH1 1JPF

Each post is part time 25 hours, permanent and covering a 5 out of 7 days attendance on a 4 week shift pattern which repeats. The hours of attendance are 5:00pm to 10.00pm.