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Operations

Thank you for your interest in the post of
Stonemason with Historic Environment
Scotland based at Blackness Castle Depot.
This is a permanent and pensionable
appointment.
You will be joining a dedicated team where
you will contribute to the conservation of
historical monuments under the care of
Historic Environment Scotland in Blackness
and the surrounding area.

Library Attendant, Glenburn, 8 hours p/w, Temporary up to 12 months, Grade 01: £5,239.30 – £5,347.76 p.a

Please open the above attachment for the Job Description and Person Specification.

To ensure the cleanliness and security of the Library.

Hours of work – Every Monday 8am-10am (2hrs), Tuesday 8am-9.30am (1.5hrs), Wednesday 8am-9.30am (1.5hrs), Thursday 8am-9.30am (1.5hrs) and Friday 8am-9.30am (1.5hrs)

The post holder must have a flexible approach regarding hours worked in order to suit the needs of the service.

You may be required to work at any locations across OneRen in accordance with the needs of the business.

Closing date 2 March 2025

Interviews: To Be Confirmed

The successful candidate will be required to undertake a Basic Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Library Assistant, Paisley, 35 hours p/w, Temporary up to 12 months, Grade 03, £24,874.72- £26,024.47 p.a.

Please open the above attachment for the Job Description and Person Specification.

The successful candidate will be responsible for serving library users and providing an efficient library and information service at all times.

The post holder must have a flexible approach regarding hours worked in order to suit the needs of the service.
You may be required to work at any locations across OneRen in accordance with the needs of the business.

Work hours:

Every Monday, Wednesday, Friday 9am to 5pm

Tuesdays alternate between 9am to 5pm and 12.30pm – 8pm

Alterative Thursdays and Saturday 9am to 5pm

Closing date: 2 March 2025

Interview Date: To Be Confirmed

The successful candidate will be required to undertake a PVG Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Full-time and Permanent
Salary £25,081 plus 20% shift allowance of £5,016 per annum
Plus generous benefits package

About the role

We have a fantastic opportunity to join our enthusiastic and dedicated Security team. If you have previous experience with excellent customer service skills, we want to hear from you.

The main purpose of our Security & Visitor Engagement team is to provide security for the displays and to welcome, assist and ensure visitors always have a safe and enjoyable visit whilst keeping our art secure.

You’ll work in our four beautiful, listed buildings based in the heart of Edinburgh the National, Portrait, and Modern looking after our amazing world-class art collection. The ideal candidate will have exceptional interpersonal skills, as well good IT skills and some security experience. You will help us maintain our high-quality security service across our Galleries.

The Security team provide 24/7 cover, 365 days a year, working a rotating pattern of 12-hour shifts. Averaging 35 hours per week, the standard rota is made up of 2-day shifts / 2-night shifts followed by 6 days off and will include weekends, night work, Bank Holidays or Public Holidays as normal days of work. Teams also work 6 additional shifts flexibly throughout the year.

If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for the National Galleries of Scotland, we would encourage you to apply.

The difference you’ll make

In all that you do, you’ll support the team, reporting to a Security Supervisor you will:

– Supervise members of the public to ensure the safety of the collections and regulation of those failing to comply with the Gallery’s conditions of entry.

– Provide a high standard of visitor care, maintaining a professional front and being the public face of the National Galleries of Scotland. Welcoming visitors, answering queries and orientation.

– Staff fixed duty or access points including searching incoming baggage or containers as necessary.

– Attentively monitor fire and security alarm panels, CCTV systems and maintain accurate records.

– Ensure the safety and security of the collection by visual monitoring and operation of control room equipment.

– Be proactive in keeping up to date with our exhibitions, events and displays and engage with the public on these.

– Remain vigilant and aware of surroundings which may include standing or patrolling for long periods of time.

– Assist the public and colleagues in emergency situations.

– Supervise contractors and tradespeople.

– Patrol the galleries in silent hours and dealing effectively and calmly with situations as they arise.

– Carry out light cleaning and portering duties.

– Adhere to Health and Safety guidelines.

Who we are looking for

– To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Previous experience of working within a customer service or retail environment.

– Excellent interpersonal / communication skills (written and oral).

– Ability to use initiative and work well as part of a team.

– Flexible approach to the job.

– Helpful manner with colleagues and the public.

– Proficient IT skills including MS Outlook, Teams, etc.

It would also be great if you have:

– Security experience.

– Knowledge and appreciation of art.

– First Aid qualification or be willing to undertake training to obtain.

– Willingness to work occasional overtime assisting at evening functions.

– Knowledge of another language (e.g. Gaelic) is desirable but not essential. 

– Full driving licence.

Please apply directly via our careers portal. Applications via email will not be accepted.
The closing date for applications is 12 noon on Tuesday, 18 February 2025.

Job Title: Facilities Assistant
Contract Type: Casual
Salary: £12.67 per hour (enhanced rate of £16.89 per hour payable for weekdays after 8pm and weekends)
Grade: FC03
Location: Lochgelly Centre
Job Reference: ON000545

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. 

The Role
We have an exciting opportunity to join our team as Casual Facilities Assistant at Lochgelly Centre. 

You will be part of the team undertaking duties relating to the operation of buildings and surrounding grounds, ensuring customer care of patrons visiting the theatre. You will contribute to the efficient and effective delivery of events and assist other venue staff where required.

The role is casual, where assignments will be offered to meet the needs of the business, and this will include weekend and evening work.

The full job description is available to view on our current vacancies page on our website.

About You
You’ll have previous experience working to processes, procedures and knowledge to ensure the safety of customers within the building. You will be a team player who will be energetic, enthusiastic and have a positive and flexible ‘can do’ attitude. You’ll take pride in contributing to a welcoming environment, following good housekeeping standards which can be physically demanding, and provide a professional and courteous service to visitors. An awareness of compliance and health and safety issues would be desirable and you’ll have an understanding of IT systems.

How to Apply
If you would like to find out more information about this role before applying, you can contact Debbie Kelly, Venue Manager for Lochgelly Centre for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please send an up-to-date copy of your CV along with a covering letter, and return this along with a completed equal opportunities form (downloadable from our current vacancies page) to HR.FCT@onfife.com. Please note that your application will not be progressed without a covering letter.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is Thursday 27 February 2025 at 9am.

Scone Palace is an iconic venue and 5 star visitor attraction, welcoming over 100,000 visitors a year. Working as part of our dedicated Palace Operations team you will help ensure that a safe and secure environment is maintained.

We are seeking a proactive and detail-oriented Supervisor to ensure the safety, cleanliness, and functionality of the building, maintaining high standards within the Palace and immediate vicinity, adhering to relevant Health & Safety legislation and company policies and procedures. The ideal candidate will have excellent problem-solving skills and a keen eye for ensuring operational efficiency. You will be responsible for detailing the daily routine for all Caretakers and Housekeepers, adapting the routine to ensure that all tasks are prioritised and completed.

About you
You will have great attention to detail and a positive, pro-active approach, displaying professionalism and a genuine care for the premises.

You will have a ‘can do’ attitude and a commitment to quality standards and a good understanding of relevant Health & Safety legislation.

General handyperson skills and ability to undertake required maintenance tasks; experience within a similar role and an understanding of maintenance trades is essential.

A full UK driving licence is essential for this role.

What we can offer
The opportunity to work in a unique and varied environment where no two days are the same. The company provides ongoing training, pension scheme, 34 days paid holiday and membership of our Staff Benefits Scheme which gives access to discounts in our Retail Stores and Coffee Shop, free friends access to the Palace, discounts on self-catering accommodation, and much more.

Please see our website for a full job description.

We have a fantastic opportunity for a Caretaker to assist on a temporary, fixed term basis, at Highland Wildlife Park. This role is temporary, covering a period of planned leave and expected to last for a fixed term period for 6 months.

Salary is £23,400 – £23,900 per annum depending on experience. Hours are full time, 37.5 per week.

The role:

To undertake daily cleaning and inspections of public and staff areas, ensuring that all areas of the Highland Wildlife Park are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of the Royal Zoological Society for Scotland (RZSSs) mission and vision.

Some of the things you’ll do:

Inspect and clean public and staff areas ensuring they are clean and safe for all that use the facilities (dusting, sweeping, vacuuming and mopping surfaces in areas including staff/public areas, bathrooms and so forth)
Refilling and restocking cleaning supplies and toiletries (hand wash, toilet paper, paper towels)
Maintaining cleaning products and requesting new supplies when necessary,
Conducting the deep clean of site areas as and when required.
Ensure the site is free from litter.
Emptying, cleaning and provision of liners for bins in common and external areas.
To take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to understand the hazards in the workplace, to comply with safety rules and procedures and to ensure that nothing you do, or fail to do, puts yourself or others at risk.
Occasionally provide assistance in other operational areas including such as Catering
What we’re looking for:

Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.
Up to date knowledge and understanding of basic health and safety legislation
Good interpersonal skills and ability to engage with the public and other stakeholders.
Experience of providing first class customer care and service including dealing with customer queries
Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.

Interested candidates are therefore encouraged to submit applications, as soon as possible.

Thank you for your interest in the post of Stonemason at Glasgow Cathedral Depot. This is a permanent and pensionable appointment.

You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland in the Glasgow Districts.

To work within Health & Safety legislation, policies and procedures to ensure venues are well presented and set to exceed customer expectations and to ensure the security and integrity of buildings, collections and equipment, while delivering the highest standard of customer service.

To work within Health & Safety legislation, policies and procedures to ensure venues are well presented and set to exceed customer expectations and to ensure the security and integrity of buildings, collections and equipment, while delivering the highest standard of customer service.

Scottish Canals are the custodians of the nation’s canal network and surrounding estates.  Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities.  We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future. 

We currently have an exciting opportunity for a General Assistant  to join our Holiday Hire Boat  team at The Falkirk Wheel  You will support the FHB Manager to operate a 6-day front of house operation for the Holiday Hire business

The role is offered on a fixed-term basis (March to October), and with a starting salary of £26,110 (Band B, FTE). Working hours 22.5 hours/3 days per week.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

The FHB General Assistant supports FHB Manager to operate a 6 day front of house operation for the Holiday Hire business.

Their role is to ensure the office is available for the arrival and disembarkation of customers and to comply with all systems and procedures. To always ensure provision of a consistent high level of customer service in all aspects of the customers journey with the Holiday Boats experience.

There is a 50/50 split between Office/Administrative/Customer Service duties & Operational duties on bankside such as Boat Cleaning & Preparation/Customer Handover and familiarisation.

Qualifications and knowledge required:

Knowledge working within the following areas: Hospitality & Tourism
Full UK Driving Licence
Good communication skills with a passion to deliver exceptional customer service.
Strong Health & Safety Awareness
Computer literate with experience of using MS Office Packages

Skills and experience required:

Work collaboratively to deliver the day-to-day  operation and coordinate bookings.
Keen eye with attention detail.
Maintain and organise inventory, ensuring everything is in good working order and storage facilities remain tidy.
Uphold safety standards and protocols, prioritising the wellbeing of all customers.
Administrative duties, including cash handling, email enquiries, bookings, sales, and marketing.

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Scottish Canals are the custodians of the nation’s canal network and surrounding estates.  Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities.  We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future. 

We currently have an exciting opportunity for a Boat Master to join our Destinations team at The Falkirk Wheel. You will deliver an excellent overall boat experience to customers, which is available seven days a week. Working efficiently and to well defined standards, you will promote a safe, secure, and enjoyable customer experience which actively contributes to the generation of revenue. Promote Scottish Canals products and services and have a clear focus on commercial opportunities that will add to the excellent customer experience while bringing enhanced commercial benefit to Scottish Canals.

The Boat Operation has a key role in presenting The Falkirk Wheel and Scottish Canals to the public and you should be comfortable in dealing with an audience of visitors and ensuring that they receive a memorable experience on The Falkirk Wheel.

The role is offered on a permanent basis, and with a starting salary of £30,069 (Band C) plus 11.25% Variable Hours allowance and £850 Outdoor Working allowance.  Working hours are annualised over a flexible rostering pattern.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Retain valid BML, ML5 and associated certificates.
To be aware of, and adhere to, the contents of the Domestic Passenger Ships Safety Management Code.
Responsible to the Duty Manager TFW for the safety of passengers, crew, and vessel.
To ensure the safe conduct of the vessel.
The authority to make decisions regarding the safety of the vessel and all persons aboard, especially in the event of an emergency developing.
To maintain communication with the Duty Manager TFW, and TFW Control Room.
To ensure that a safety announcement is delivered either electronically or personally, before, or shortly after departure/sailing.
To carry out training and vessel familiarisation of new and seasonal crew.
To oversee, and take responsibility for pre-start, operational and shut-down procedures, defect, accident and incident reporting, and the completion and forwarding of all relevant documentation including vessel daily log sheet.  See Annexes 1-5 (copies in Boat onboard DSM folder).
To take responsibility for maintaining the vessel to high standards of cleanliness and appearance whilst in their charge.
To carry out fuelling procedures and the monitoring of fuel levels in each vessel.

Qualifications and knowledge required:

Boat Masters Licence and associated MCA certificates (essential).
Inland Waterway Helmsman (desirable).
Accident/Incident & Near Miss Reporting experience.
Basic literacy and numeracy skills.
Valid driving licence appropriate for vehicle to be driven.

Skills and experience required:

Proven experience in a customer facing role within leisure or customer service environment.
Strong teamwork ethic.
Ability to manage time efficiently.
Excellent communication skills.
Cross functional working experience.

Qualities & abilities required:

Judgement regarding safety in using and operating equipment in line with Scottish Canals defined standards and procedures.
Judgement regarding upward referral of issues to line management for further guidance.
Use of initiative in applying and maintaining high levels of customer service.
Co-operate with and support colleagues within main function.
Deal with enquiries and comments from customers in a professional manner providing appropriate information and guidance.
Co-operate with and support business to business customers to ensure Scottish Canals interests are protected.
Co-operate with and support colleagues from other teams outside of main function.
Work as part of a 7 day rota.
Participate in call-out rota.

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.