Operations

Thank you for your interest in the post of
Grounds Maintenance Operator with Historic
Environment Scotland based at Melrose Abbey.
This is a permanent and pensionable
appointment.
You will be responsible for the conservation and
maintenance of Melrose Abbey and other
Historic Scotland monuments within the South
Region.

Role Profile:

As the face of V&A Dundee, our Visitor Assistants facilitate a world-class experience for our visitors, in a safe, secure and accessible environment, supporting our vision to inspire people through design. Working across our galleries, welcome areas and ticketing positions, our Visitor Assistants will:

Put the Visitor journey at the heart of everything that they do, creating a positive and memorable experience for all visitors and providing a tailored welcome as they arrive at the museum.

Greet visitors proactively as they enter our galleries, offering assistance and being present and available to answer queries and share knowledge and stories.

Be immersed in and develop a deep understanding of our building, objects and exhibits, to speak confidently and engagingly about these with our visitors.

Take pride in the museum’s appearance, see every day through the eyes of a visitor and question everything that does not look, or work perfectly.

Contribute to the commercial function of the museum, by upselling exhibition tickets, promoting museum programme and event attendance, encouraging donations and engagement with the retail and catering offer.

Duties and Responsibilities:

To be a confident, proactive, approachable and visitor focused individual, helping visitors to engage with the museum and collections, whilst maintaining a consistent, engaging and professional manner at all times.

To develop an extensive knowledge of the museum’s layout, exhibitions, activities, and the surrounding local area, to provide tailored service of the highest standard.

To encourage visitor participation with a broad range of public programmes available at V&A Dundee, such as educational and family activities.

To be a responsible and visible presence for an area of the museum on a daily basis, actively walking the galleries, carrying out invigilation duties and ensuring the safety and security of the exhibitions, objects and visitors.

To work comfortably as part of the team, developing an understanding for the importance that each colleague plays in delivering the overall visitor experience, and communicating confidently to ensure this is achieved.

Ensure that the museum is always presented to the highest standard, carrying out light cleaning, tidying and maintenance duties as required.

To be security conscious and diligent, ensuring in depth knowledge and co-operation with all museum security procedures.

To be able to respond quickly and efficiently to all incidents, near misses and emergency and evacuation procedures, by clearing and securing areas when necessary and ensuring the safety of visitors and colleagues by reporting issues through the appropriate channels.

To promote equality, diversity, and inclusion within the museum, ensuring that visitors and colleagues are treated with respect and dignity, and to actively contribute to developments that support the museum strategy for widening access.

To be committed to and promote health and safety, ensuring familiarity with all the museum’s health and safety policies and procedures.

To be always presentable and approachable, wearing the uniform pieces provided whilst in all public areas.

To attend training courses as required.

To comply with all the museum’s HR, retail, cash and stock handling procedures.

To carry out other ad hoc duties, instructions or reasonable requests required by the business by the Management team within the Visitor Operations Department.

To find out more click the link below to view on our website.

Thank you for your interest in the post of Labourer with Historic Environment Scotland, based at Stirling Castle. This is a full time, permanent and pensionable appointment.

As part of the Monument Conservation Unit (MCU), you will have the responsibility for the ongoing implementation of conservation, routine maintenance and presentation tasks for properties under the care of Historic Environment Scotland within the Stirling area including Stirling Castle, Argyll’s Lodging, Mars Wark and Stirling Old Bridge.

JOB PURPOSE

This job exists to support the Environment and Climate Change Manager, helping coordinate the National Trust for Scotland’s climate change and environmental management activities, and the delivery and mainstreaming of the Trust’s environmental objectives.

They will liaise with staff across the organisation to improve compliance with all relevant legislation and support in rolling out a new Climate and Environment Policy and new Climate and Environment Action Plan.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Data collection, analysis and reporting to inform the Trust’s environmental management

Provide advice to property staff on request and through production of briefings and contributions to project development

Support the development of climate change and environment related policy, standards and guidance.

Support the delivery of new staff climate change awareness training

Support the development of a new Green Champions Network

Procure specialist advice and research into heritage related climate change adaptation.

The post holder will support the development of systems for the ongoing collection of information to achieve systematic reporting for environmental indicators.

Help develop and report on performance measures, track progress with compliance, and the implementation of targets within plans and strategies – in particular the new Climate and Environment Action Plan

Supporting the running of the Trust’s internal Climate and Environment Group

Contribute to the wider work of the department and the Trust as required

Salary Range: £12.37 (hourly rate)

Contract: Full time and Part time contracts available; flexible working considered; weekend working required

Dundee Science Centre is currently looking for outgoing, dynamic, confident, exceptional communicators to join our team to fulfil the key role of Science Communicator in both part time and full time positions.

Successful candidates will be part of a team responsible for the smooth operation of Dundee Science Centre’s programmes and services on a daily basis, supporting the Visitor Experience Leader (VEL). You will support the wider team in science communication and ensure the quality of delivery by team members meets audience expectations and standards. Primary objectives will be championing enhanced visitor engagement, ensuring that audiences have an enjoyable, safe, and inspiring experience.

An ambassador for and the public face of Dundee Science Centre, you will be an excellent communicator and an effective team player with the ability to multi-task. Your main function will be to interact with all visitors in a friendly, outgoing manner ensuring an exceptional experience.

You will be responsible for delivering high quality science, technology, engineering, and mathematics (STEM) programmes across all audiences (including schools and community groups), either in-centre or via outreach, all in line with Dundee Science Centre’s key aims and objectives, alongside local and national government initiatives, and priorities.

You will be an advocate for Inclusion & Diversity, contributing to the development of DSC’s widening access strategies creating a culture of inclusion for our team and audiences.

The successful candidates will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation. You will have an excellent knowledge and understanding of visitor engagement and an enthusiasm to talk to people. A full clean UK driving license is required.

STEM knowledge is a desirable trait in this role, however having a confident and charismatic nature would be more advantageous. An understanding of science can be enhanced with on-the-job training; but an ability to communicate effectively with diverse audiences is essential.

You will work flexibly within the DSC team; hours of work to be agreed; weekend and evening work required.

For further information please view the detailed job description on our website:

https://www.dundeesciencecentre.org.uk/jobs

To apply, please submit your CV and a covering letter, clearly indicating your suitability for the role as well as your preference for full or part time.

Applications to be submitted by 5pm on Sunday 15th September 2024. Short listed candidates will be invited to interview on 23rd/24th September 2024; no alternative dates are available.

Thank you for your interest in the post of Regional Visitor and Community Manager with Historic Environment Scotland, based at Stirling Castle. Your base location will be the castle, but you will be expected to travel to visit sites and stakeholders across your Region, and on occasion across Scotland. This is a permanent and pensionable appointment.

You will lead all our visitor and community activity at one of HES’ flagship sites, running a successful 5-star operation that grows community engagement and drives commercial income in excess of £6.5m per annum. You’ll lead a large team of customer service and community engagement colleagues, creating an empowering culture that inspires innovation, collaboration and continuous improvement. In our short video you can see just a selection the sights https://youtu.be/4_eLNtg8xmA from your new ‘office’.

JOB PURPOSE

A varied role undertaking planned and reactive maintenance tasks at NTS Glenfinnan Visitor Centre, Glenfinnan Monument and our surrounding grounds. Working with our Maintenance Manager, you will ensure our buildings, services and estate infrastructure meet high standards of presentation, repair and safety. You’ll play an important part in the smooth running of the visitor operation, which funds our charity’s work here, as well as helping deliver our environmental and conservation objectives.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Dependent on existing skills and/or training provided, including but not limited to…

Day-to-day building maintenance:

Painting (external and internal)

Lighting (bulb replacement and basic repairs)

Plumbing

Joinery

Historic building care

Cleaning tasks as required

Compliance inspections and record keeping:

Portable appliance testing

Solar panel and heating system upkeep and meter readings, etc.

Septic tank monitoring

Fire system checks, emergency lighting and extinguisher etc.

Landscape presentation and grounds maintenance:

Mowing or strimming grass areas and repairing verges

Care for planting borders and hedges

Upkeep of signage, benches, fencing and car park infrastructure

Path condition checks and repairs

Tools and equipment maintenance

Wildlife surveys and conservation activities

Litter picking and maintenance of waste collection facilities

Colleague and contractor liaison

Assist with organising and coordinating on site external contractors who carry out planned or reactive maintenance or visits from internal advisors

Work in harmony with other departments, including Visitor Services and Administration

Financial responsibilities

Not a budget holder but will be expected to take responsibility for effective management of charity resources in allocated areas.

Advise Maintenance Manager when supplies need to be ordered

Health and Safety

Take responsibility for the health and welfare of self, colleagues and visitors by adhering to NTS health & safety policies, and ensuring all activities undertaken are compliant with the property’s Safe System of Work and Emergency Procedures.

National Mining Museum Scotland is an independent trust and the national body responsible for the preservation and interpretation of Scotland’s Mining Heritage. The museum holds collections of national significance and is on the site of the Lady Victoria Colliery, built in 1895 as Scotland’s first super-pit. The museum offers a wide range of activities and events to a diverse and growing audience. The visitor experience includes access to the collections through tours and exhibitions and an award-winning education programme.

JOB PURPOSE

Overall responsibility for Property Management, Health and Safety, Fire Safety, Security and Maintenance of the National Mining Museum Scotland’s estate. To develop and work to standards which ensure best sustainability, safety and economies of scale which are achieved across facilities management. Ensure compliance with statutory legislation and NMMS policies and procedures, including data protection and health and safety. Responsibility for managing NMMS external contracts and tenants and the Facilities management budget. Liaise with NMMS’s expert partner Bruce Stevenson in all matters relating to health & safety and environmental management.

KEY RESPONSIBILITIES

1. Responsible for coordinating the National Mining Museum Scotland’s Health and Safety audit, reporting and training and improvement plan and Fire Risk Assessment management.
2. Respect and be aware of the requirements of managing and safeguarding a ‘Grade A’ listed building.
3. Establish and maintain an audit of the National Mining Museum Scotland’s property (fixed and moveable) and related assets.
4. Manage the National Mining Museum Scotland’s buildings security arrangements to Government Indemnity Scheme standards. You will be a key holder and oversee out-of-hours external security contracts (such as G4S), and work with Site Managers and appropriate staff, ensuring daily security compliance across the site.
5. Liaise with Bruce Stevenson (NMMS partner) for advice and support on matters relating to Health and Safety and Fire Safety.
6. Manage the NMMS approved contractors list ensuring quality and value for money.
7. Liaise with external partners and stakeholders with regard to the long-term maintenance of the site, such as Historic Environment Scotland and Midlothian Council.
8. Assist colleagues in the procurement of, logging of and training for any specialist equipment, including the working at height equipment.
9. Responsible for the management of the National Mining Museum’s tenants’ contracts, including general liaison and site visits.
10. Responsible for setting up and coordinating the National Mining Museum’s Sustainability Action Plan to reduce environmental impact, with specific responsibility for energy, water, properties, including training, monitoring, reporting and procurement.
11. Assist with the management of NMMS capital development projects, in particular the procurement of contractors.
12. Oversee the technical requirements for the installation and display of exhibitions and related activities at NMMS.
13. Work with the Chief Executive and the Curatorial Team to ensure that the conservation and heritage of the NMMS estate is subject to appropriate care and standards of presentation, and that conservation and heritage requirements are identified and incorporated in the NMMS Management Plan.
14. Ensure that the Technical and cleaning staff are well managed and clear on their objectives, given the opportunity to develop and receive regular feedback and performance appraisals.
15. Manage the Technical volunteers and ensure their contribution is focused and recognised.
16. Work closely with the Visitor Services Team to ensure that the customer experience is excellent through good presentation of facilities, cyclical maintenance programme and quick response to facilities issues.
17. Work with Visitor Services Team to ensure the suitable environment for events and activities, including where appropriate, the setting up of rooms for functions.

Thank you for your interest in the post of Labourer with Historic Environment Scotland based at our Oban Depot, Glengallan Industrial Estate, Glengallan Road, Oban, PA34 4HG. This is a full time, permanent and pensionable appointment.

The Oban Monument Conservation Unit (MCU) consists of a 3 person team, all of whom carry out conservation and maintenance work on sites in a variety of locations. The team is headed by a Works Manager who has direct line management responsibilities for the whole team. As part of the MCU, you will have responsibility for the ongoing implementation of conservation, routine maintenance and presentation tasks of Historic Environment Scotland monuments within the Oban area, including Dunstaffnage Castle and Iona Abbey.

You will be expected to work at any location as directed by the Works Manager. Although the depot is situated in Oban, official transport is provided to and from the various sites within the district and beyond. Individuals are however expected to make their own way to the MCU Depot.

You will also be asked to travel using HES transport to other remote sites sometimes out with Depot areas which may include overnight stays.

Are you a hard-working, team player looking for your next opportunity in warehousing?…

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

Thanks for your interest in this opportunity with Ian Macleod Distillers. We are a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally. Crafting Spirits with Passion, is what we do best and we own some exquisite brands such as Tamdhu, Glengoyne, Rosebank and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Setting the scene…

We are Glengoyne. Since 1833, we have been making our wonderful malt whisky… We have a multi award-winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery. At the heart of our brand, product and experience are our people… it’s our people who make all of the magic happen!

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Our Opportunity…

It continues to be an exciting time for us at IMD and due to internal movement, we are now looking to welcome a Warehouse Operator into our already established, hard-working and passionate team at our Glengoyne Distillery!

This role is available on a full-time and permanent basis and will involve all site warehousing activities including movement of empty and full casks, filling and disgorging casks and tankers, use of site forklifts and storage of casks, taking spirit changes and recording of all HMRC information as required.

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Who We Are Looking For…

We are looking for a strong team player, who will work collaboratively with their colleagues to achieve common goals, whilst also having the ability to work independently, using their own initiative and making suggestions to improve processes.

The successful candidate must live within a commutable distance to the Glengoyne Distillery located in Dumgoyne, North Glasgow, and will ideally have previous experience in a similar role within the whisky and spirits industry, however, we will consider candidates who have transferable skills from other industries as full training is provided.

It is requirement that applicants hold a full clean UK driving licence and previous fork lift truck experience and/or high reach lift equipment would be advantageous although not essential. Having an understanding of all statutory and company regulations relating to health, safety, HMRC and environmental issues is also desirable.

Due to the nature of our industry candidates must be 18 or over. In addition, candidates must have existing eligibility to live and work in the UK.

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Next steps…

So… if this sounds like the perfect role for you, then we’d love to hear from you…

Along with your CV, you will be required to answer some key questions and submit a tailored cover letter outlining why you feel you are the best candidate for our role – remember this is your opportunity to stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

The role
To lead and manage the day-to-day operational activities of the Property and Estates team at Edinburgh Zoo in support of the Royal Zoological Society of Scotland (RZSS)’s vision and mission as a leading wildlife conservation charity including management of allocated capital projects (whole or in part) such as construction and refurbishment of all buildings, facilities, and infrastructure in relation to new build projects.

Some of the things you’ll do:

Contribute to the development of the Estates Strategy to identify where improvements can be made, ensuring the site is safe, compliant and in excellent state of repair.
Management of Hard FM Services; Oversee the maintenance and repair of all building systems such as HVAC, electrical, plumbing etc. Monitor and control expenditure against the budget, identifying areas for cost savings.
Manage relationships with external contractors and service providers, ensuring compliance with contracts and service level agreements. Evaluate and select contractors for maintenance and repair services, negotiating contracts to achieve best value.
Establish a project team comprising of external consultants (where required), client department representatives, and other support group colleagues. Ensuring that aims and objectives are delivered within agreed parameters, legislation, and procedures
Manage the process of carrying out feasibility studies into new sustainable technologies and buildings, such as, explore options and present business case for approval and implementing solutions.
Effectively lead and support performance management and employee development within Property and Estates by following good management practice.
Ensure individuals have the skills, systems, and procedures appropriate to their particular operation/ service to meet and/or exceed the needs of their stakeholders, including RZSS visitors.
What we’re looking for:

Educated to degree level in relevant subject or equivalent experience in Construction Management
Site Management Safety Training Scheme (CITB) or equivalent.
Up-to-date knowledge and understanding of basic contract law and building related health and safety legislation/regulations
Experience of managing multi-faceted construction projects throughout RIBA stages.
Working knowledge and implementation of CDM regulations
Proven track record in providing first-class service delivery, including responding to internal and external queries
Experience of Sustainable building management best practices
Significant practical experience in the construction and maintenance of buildings, fencing and infrastructure.

What you’ll get in return:

Starting salary between £45,719 – £46,862 (offer based on experience) with future salary progression up to £50,959 per annum
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other zoos across the UK.
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please see the role profile for further information on what the role involves and essential/ desirable criteria.

JOB PURPOSE

This role is responsible for delivering communications activity which drives support for the National Trust for Scotland as a charity and particularly our projects, properties and events, in line with the Trust’s overall marketing, communications and audience strategies. The postholder collaborates with stakeholders across the Trust supporting both local and national organisational objectives.

This role will focus on supporting the Trust’s regional teams in sharing updates and promoting activities and events at their places, as well as working on a range of other national projects and programmes. Working collaboratively and flexibly with another Communications Executive, this role will support the Communications Manager in proactively identifying communications opportunities from a variety of stakeholders to promote the full range of the Trust’s activity in delivering its strategy – Nature, Beauty and Heritage for Everyone.

KEY RESPONSIBILITIES

Support the Communications Manager and Head of Communications to develop, coordinate and deliver integrated communications plans and content to target new and core audiences, contributing to the delivery of the Trust’s 10-year strategy

Work with colleagues and properties to plan, research, write and deliver proactive and reactive media relations and reputational management through the production of media information and statements, press releases, web stories, other comms materials, and events on a range of activities and projects, working with any regional communications and marketing colleagues as appropriate

Support properties by identifying and generating coverage in earned and owned media across the season (including Easter, Summer, Halloween, Christmas), delivering an integrated programme of communications activity

Maintain PR/media planning calendar, in coordination with colleagues and external suppliers, to support forward PR planning and feed into wider Comms team and A&S planning activity

Work with the Trust’s Social Media, Marketing, Membership and Fundraising teams to ensure that media activity aligns with and amplifies their activity, and vice versa, where appropriate and monitoring, tracking and reporting on delivery of comms targets / conditions from funders and other stakeholders, in coordination with the relevant team

Pitch stories, issue press releases, manage and maintain media contacts and monitor and log the Trust’s media responses to act as a reference point for future media, supporter & stakeholder queries

Work with wider directorate colleagues and property teams on the rolling production of photography and videography for media and other external comms channels, including helping to prepare creative briefs for external suppliers and property teams, supervise shoots and manage sign off and publication processes

Maintain and build current media photography and video libraries, coordinating with colleagues including Digital Collections Asset Manager, to provide up-to-date images for media

Lead on daily press monitoring and cuttings services, ensuring that all media coverage is reviewed, tagged and stored, and highlighting coverage achieved from media activity to colleagues around the organization

Attend and contribute to key meetings in Audiences & Support directorate and other directorates to ensure an integrated approach across all communications activity, and in line with the Trust’s overall communications, marketing and audience strategies

Proactively build and maintain strong relationships across the Trust so that PR opportunities can be maximised and built into the wider activity arranged by the Communications team, spending time onsite where practical

Provide support for the wider communications team, including internal communications, social media and filming, as required