Operations

About New Lanark

New Lanark is a UNESCO World Heritage Site and 18th Century Mill village with a rich history and vibrant community. We are committed to preserving our heritage while creating inclusive and engaging experiences for visitors, schools, and the wider community. This is an exciting opportunity for a motivated and experienced professional to join our team as Learning & Engagement Officer. The ideal candidate will play a pivotal role in enhancing our learning and engagement offer, breaking down barriers to heritage access, and creating opportunities for underrepresented groups to participate in and enjoy what New Lanark has to offer.

About the Role

Reporting to the Head of Heritage, the Learning & Engagement Officer duties will involve:

Learning and Engagement Operations

• Develop and deliver dynamic educational opportunities using New Lanark’s site, collections, and stories.
• Design inclusive programmes that connect with underserved groups, strengthening community participation and access to heritage.
• Support the design and delivery of initiatives that showcase New Lanark as a hub for learning and research, engaging audiences at local and national levels.
• Design and deliver engaging, curriculum-aligned programmes for schools, colleges, and universities.
• Host visitor tours and workshops, creating impactful and memorable experiences.
• Build and sustain relationships with schools, outreach networks, and community groups to promote participation.

Volunteer Coordination

• Recruit and coordinate volunteers to support visitor engagement across heritage operations.
• Build a supportive and collaborative culture, ensuring volunteers feel valued and empowered.
• Exhibitions and Interpretation
• Collaborate on the development of engaging exhibitions and interpretation strategies.
• Use a range of media to bring stories to life and encourage visitor interaction.

Access and Inclusion

• Promote accessibility by identifying and removing barriers for underrepresented and underserved groups.
• Engage directly with local community groups and charities to identify their needs and tailor programmes accordingly.
• Champion compliance with the Equalities Act and inclusive best practices, ensuring all programmes and resources are accessible.

Strategic Development

• Monitor and evaluate programmes, producing regular reports on performance and feedback.
• Actively seek opportunities to develop New Lanark’s profile as a leader in heritage education and engagement.

For more information about the role and how you can submit an application, please visit the New Lanark World Heritage Site website.

Please note this is a fixed term position for 12 months based at Highland Wildlife Park.

The role:

To carry out, to completion, property maintenance related tasks (multi trade) to agreed timescales, quality standards and in a cost-effective manner; undertaking designated activities (trade specific) in managing the build and maintenance of all buildings, facilities and infrastructure owned by the RZSS.

Ensure that all areas of the site are safe and well presented for our visitors in support of RZSS’ mission and vision.?

Some of the things you’ll do:

Work under the direction of more senior tradesperson to;

take the day to day lead on designated activities (trade specific) to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget.

provide reactive labouring and driving tasks to agreed H&S and quality standards.

Undertake all forms of general labouring works, e.g. planning general works and multi trade repairs (that don’t require an experienced tradesperson to complete) and repairs under the direction of appropriately qualified tradesperson.

Support the construction and maintenance of new buildings, facilities and infrastructure to agreed standards, budgets and deadlines, including smaller multi trade repairs or works, e.g plant, equipment and labouring tasks.

Ensure own machinery is cleaned, inspected, maintained and user logbook updated daily to agreed transport policy standards and procedures.

Operate heavy plant on a regular basis and ensure all machinery and tools are cleaned, inspected, maintained and user logbook updated daily to agreed transport and other policy standards and procedures.

Assist in the ordering of supplies and services required for the team.

Ensure all pre-start check sheets are completed as required.

Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.

Drive company vehicles including pickup truck, off road ATV and fork lift truck and ensure maintained and road worthy and reporting repairs where required.

Recommend to your manager cost-effective opportunities to minimise the impact of your department and RZSS’ operations on the environment.

Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.

Engage with the Society’s appraisal system, and demonstrate commitment to our values, behaviours and your continuous personal development.

Perform other reasonable duties and projects as directed by your manager

What we’re looking for:

Relevant construction qualification, or minimal 2 years’ experience of working on a hands on construction/maintenance role.
Full driving licence.
Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.
What you’ll get in return:

Starting salary between £23,400 – £23,900 (offer based on experience) with future salary progression up to £24,400 per annum
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
For further information on what the role involves and essential/desirable criteria – please see the ‘related documents’ section under the site location map.

Expected interview date – Thursday 16 January 2025

Please note this is a fixed term position for 12 months based at Edinburgh.

The role:

To carry out, to completion, property maintenance related tasks (multi trade) to agreed timescales, quality standards and in a cost-effective manner; undertaking designated activities (trade specific) in managing the build and maintenance of all buildings, facilities and infrastructure owned by the RZSS.

Ensure that all areas of the site are safe and well presented for our visitors in support of RZSS’ mission and vision.?

Some of the things you’ll do:

Work under the direction of more senior tradesperson to;

take the day to day lead on designated activities (trade specific) to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget.

provide reactive labouring and driving tasks to agreed H&S and quality standards.

Undertake all forms of general labouring works, e.g. planning general works and multi trade repairs (that don’t require an experienced tradesperson to complete) and repairs under the direction of appropriately qualified tradesperson.

Support the construction and maintenance of new buildings, facilities and infrastructure to agreed standards, budgets and deadlines, including smaller multi trade repairs or works, e.g plant, equipment and labouring tasks.

Ensure own machinery is cleaned, inspected, maintained and user logbook updated daily to agreed transport policy standards and procedures.

Operate heavy plant on a regular basis and ensure all machinery and tools are cleaned, inspected, maintained and user logbook updated daily to agreed transport and other policy standards and procedures.

Assist in the ordering of supplies and services required for the team.

Ensure all pre-start check sheets are completed as required.

Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.

Drive company vehicles including pickup truck, off road ATV and fork lift truck and ensure maintained and road worthy and reporting repairs where required.

Recommend to your manager cost-effective opportunities to minimise the impact of your department and RZSS’ operations on the environment.

Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.

Engage with the Society’s appraisal system, and demonstrate commitment to our values, behaviours and your continuous personal development.

Perform other reasonable duties and projects as directed by your manager

What we’re looking for:

Relevant construction qualification, or minimal 2 years’ experience of working on a hands on construction/maintenance role.
Full driving licence.
Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.
What you’ll get in return:

Starting salary between £23,400 – £23,900 (offer based on experience) with future salary progression up to £24,400 per annum
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
For further information on what the role involves and essential/desirable criteria – please see the ‘related documents’ section under the site location map.

Expected interview date – Friday 17 January 2025

Fancy swapping your run-of-the-mill job for something a bit darker, a bit scarier, and a whole lot more legendary? The Edinburgh Dungeon is on the hunt for a Technical Manager with the skills to keep our attraction frighteningly flawless.

Do you have the skills to keep our creepy corridors, live shows, and infamous Drop-Dead ride running smoothly? As the Dungeon’s Technical Manager, you’ll be responsible for the maintenance and safety of every corner of the attraction. From ensuring the fabric of the building stays intact to overseeing the behind-the-scenes magic of our live actor shows and special effects, your expertise will be essential.

You’ll lead statutory inspections, implement health and safety measures, and manage the upkeep of the Dungeon’s facilities and systems. With you at the helm, our scares will stay spine-tingling and our attraction scream-worthy.

You’ll also lead and develop a maintenance team worthy of the Dungeon’s dark reputation, ensuring they meet statutory requirements and Merlin standards. Alongside daily operations, you’ll dive into managing ride upgrades and capital expenditure projects, all while keeping budgets as tight as a vampire’s grip. Whether it’s scheduling fire and safety checks, tackling risks, or getting your hands dirty, you’ll play a key role in keeping the Dungeon safe, eerie, and efficiently terrifying.

This role is permanent and full-time, working any 5 days out of 7. This will include weekends and bank holidays as required. Flexibility will be required as time and days of shifts will vary.

Qualifications & Experience
Knowledge of hydraulic and pneumatic systems, electrical principals appropriate to mechanical systems and AC/DC motor application and principals
A fault diagnostic approach to electrical and electronic systems and knowledge of animatronics and ride engineering systems
Experience in managing A/V systems including show programming, audio and lighting would be beneficial.
Experience of planned preventative maintenance systems, Health and Safety procedures relevant to engineering activities and knowledge of building management systems
A positive and self-motivated individual with a strong eye for detail
Someone who takes pride in their work

Benefits
Alongside joining a truly inclusive culture where everyone is encouraged to be themselves at work, we also offer:

Merlin Magic Pass: Free access to all our attractions worldwide for you, your friends, and family.
25% discount in our retail shops and restaurants.
40% off LEGO online.
Enjoy the Ride Pass: Giving you and 5 others a Merlin Annual Pass (Gold edition).
Discounted rates at Merlin hotels globally.

Your role of Steward at Historic Environment
Scotland will be a fixed term position up until 30th
September. The likely start date for this role is 17th
March 2025.
Are you looking for a flexible seasonal job that is
both fun and unique? You’ll get a unique view into
Scotland’s rich history and gain valuable
experience in the tourism industry and help bring
Scotland’s dramatic history to life for our visitors
from across the world. Explore the fascinating
stories from Scotland’s past and share your
passion with international and local visitors who
come to Blackness Castle during the season.
Blackness Castle is a site which has had many
functions over the years. It has been a fortress, a
prison, a visitor attraction, and more recently a film
set. As a steward, you are key to enhancing the
visitor experience by engaging with visitors about
all aspects of the site.
Blackness Castle sits within Lothian District,
which is made up of 7 staffed sites and 27
unstaffed sites. Nearby properties include
Linlithgow Palace, Cairnpapple Hill and Kinneil
House.
Benefits of working with HES
– A generous holiday allowance of 25 days
holidays + 11.5 public holidays per year (pro-rata
for employees)
– A Civil Service pension which means you will
receive an employer contribution of 27% of your
annual salary
– Free entry to Historic Environment Scotland
sites (with up to three guests) and all English
Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel
passes

The oldest public museum in Scotland, with collections spanning arts, sciences and humanities, The Hunterian is at the forefront of university museums around the world.

We are looking to recruit a dynamic and adaptable individual to help us fulfil our ambition to be a more meaningful place for more diverse audiences. This is an exciting opportunity to work on a wide range of temporary exhibition projects, as well as supporting the delivery of the NLHF-funded ‘Unlocking the Potential of The Hunterian’ project.

This post will suit someone who is highly organised, an effective communicator and able to work both independently and in collaboration with a range of colleagues, partners and audiences. You will have demonstrable experience in managing projects from initial idea to final delivery, and of prioritising competing priorities.

‘Unlocking the Potential of The Hunterian is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to invest in a number of scoping activities to understand what is needed to achieve transformational change. This project will help us to gain the understanding and knowledge necessary for a future redevelopment of the Hunterian Museum and Hunterian Art Gallery. It will have a particular focus on participatory practice, and we are working towards putting people at the heart of our work.

We particularly welcome applications from disabled, Black, Asian and ethnically diverse candidates, who are currently under-represented in our organisation.

Full-time and Permanent
Salary £46,258 – £52,421 per annum
Plus generous benefits package
Hybrid / flexible working

About the role

Are you a skilled Building Surveyor with a passion for caring for heritage properties? Are you looking for something a bit special?

Join our client-side Estates team in Edinburgh, where you’ll manage an extraordinary portfolio of Grade A listed gallery buildings and art collection facilities. For a Building Surveyor who loves heritage buildings, this opportunity promises to be immensely rewarding. With a property portfolio rooted in the heart of Edinburgh city centre, this role offers the chance to work on a diverse range of capital projects and maintenance activities, ensuring these iconic spaces continue to inspire visitors and care for our national collection.

This is a pivotal moment to join our dedicated team as we develop our conservation works programme and forward maintenance plans to shape a robust estates strategy. You’ll play a key role in maintaining our exceptional visitor experience while addressing the unique challenges of working with historic buildings which house valuable art works. The role demands expertise in core building surveying competencies, including building pathology, construction technology, contract administration, design and specification, inspection/quality management, legal/regulatory compliance and fire safety. Additionally, skills in client care, health and safety, sustainability, accessibility and building conservation will help drive the success of our mission.

Be part of a team who are caring for these cultural landmarks for generations to come.

The difference you’ll make

You will play an important part in conserving these outstanding listed buildings for the future and ensuring the protection of one of the finest collections of art for a wide public audience to continue to enjoy. You’ll work closely with Estates and FM colleagues, consultants, and contractors as well as other senior managers across the organisation to ensure operational requirements are achieved.

Estates Strategy and Capital Investment planning:

Working closely with the Head of Estates (a Chartered Building Surveyor), you will be responsible for developing and delivery of the NGS Forward Maintenance Plan and assigned capital projects as the technical lead on building fabric, including leading conservation programmes of work, undertaking regular condition surveys, and developing and implementing annual maintenance plans. This will include assisting the development of our decarbonisation strategy.

Project Management of Capital Works:

Project managing allocated building fabric projects, from inception to handover and into use. For minor projects this may be for full PM and contract administration/supervisor responsibilities including preparation of specifications and tender documents, or for larger projects then commissioning and managing consultant Project Managers, Conservation Architects and Surveyors for design and construction delivery and taking the role of “client side” PM.

Estates Operations:

Responsible for overseeing all planned maintenance and response maintenance for the building fabric, and including undertaking asset information development, space planning, lease management and fulfilling premises related Health and Safety duties such as asbestos responsible person.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Degree level qualification in a relevant building surveying subject.

– Chartered membership of an appropriate professional institute (i.e. RICS), or working towards and/or Masters equivalent qualification in a relevant subject. Core competencies as a building surveyor as per RICS competency framework.

– Experience of delivering planned and response maintenance on multi-site estates, including strong building pathology skills and design/specification and procurement experience.

– Extensive knowledge of building fabric and construction and strong technical knowledge to apply to the maintenance and operation of the estate, including building regulations, fire safety management, asbestos management, and planning legislation.

– Relevant experience of scoping, briefing and project managing capital works projects for building projects to time, quality and within budget.

– Procurement and contract administration experience across various forms of construction contracts (e.g. NEC, SBCC, etc.).

– Experience of undertaking condition surveys and preparation of lifecycle investment plans.

– Strong IT skills – competent in use of Microsoft 365 packages, Microsoft project, excel, word, AutoCAD and CAFM systems.

– Excellent planning, organisation, and communication skills.

– Health and Safety – strong working knowledge and experience of CDM regulations (particularly client duties) and Asbestos management, along with general premises related H&S legislation.

It would also be great if you have:

– Experience of public sector procurement.

– Experience of managing and maintaining listed buildings and conservation works.

– Working experience of BIM and Soft Landings

– Asbestos Responsible Person qualification and experience

Please apply directly via our careers portal. Applications via email will not be accepted.

Closing date is 12 noon on Monday, 23 December 2024.

We are seeking an Estate Worker to join our team with horticultural experience. The ideal candidate will have prior experience in grounds maintenance duties and an understanding of health and safety protocols ensuring that work equipment and machinery are maintained to best management standards, complying with current legislation and maximising safety and operational effectiveness of the Garden to the benefit of staff and visitors.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. At the request of the Head Gardener, provide input to Gardens development issues where these relate to machinery maintenance and equipment repair, and replacement of equipment.

2. When breakdowns in machinery and equipment do occur, ensure that repairs are carried out timeously and effectively to minimise impact on the running of the Garden, liaising with the Garden Team and other Trust staff when required. Keeping accurate records with regards to machinery use, weekly checks, servicing and repairs

3. Assisting the Gardener Team with general horticultural duties to the required standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors. Activities may include:
• Undertaking practical maintenance of the garden (e.g., managing shrubs and herbaceous borders
• Grass-cutting, scarification, strimming, hedge-cutting and raking/collection.
• Cutting of lawn edges
• To care and provide maintenance of trees on site to include low level pruning, clearance and replanting.
• Hand-weeding of beds and borders
• Application of mulches and compost
• Raking gravel paths
• Refuse disposal

4. Assisting as required with the general enjoyment of the garden by:

• Responding to general visitor enquiries.
• Assisting at events held within the garden.
• Working with the full-time staff to foster positive relationships with local communities, visitors and promoting the work of the Trust, and actively seeking opportunities to increase Trust membership.
• Working with volunteers to ensure they deliver required outputs at the appropriate standard and gain benefits from their volunteering.
• Ensuring compliance with the Trust’s health, safety and environment policies and procedures to ensure the safety of staff, volunteers and visitors. This includes recognition of the Trust’s environmental policy with respect to sustainable gardening policies.
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.

Hours: Full Time, Mon – Fri (Office based min 4 days)
Duration: Permanent

We are looking for an HR Systems Advisor to join our happy and supportive HR team. You will help provide HR support to The Royal Yacht Britannia, a leading five-star visitor attraction, and sister ship, Fingal, our award-winning five-star hotel.

Benefits:
– 6.6 weeks/33 days pro-rata, annual holiday entitlement.
– 10% pension (no contribution from employee) with option of contributing up to a further 5% which will be matched by the Company.
– Opportunities to buy/sell annual leave.
– Cycle to Work scheme.
– Up to one week/5 days pro-rata, long service holiday entitlement.
– Performance and loyalty payment scheme.
– Free car parking.
– Life Assurance.
– Employee Assistance Programme.
– Complimentary tickets and staff discount (Britannia, Fingal Hotel and other luxury hotels).

The HR Systems Advisor Role
Reporting to the Senior Human Resources Manager, you will be a key member of a team of four HR professionals, based aboard Britannia.

The current primary focus of this role will be about managing and developing our HRIS (PeopleHR), ensuring we are optimising its efficiency to meet both the business’ operational needs and strategic goals.

This will involve:
– Using PeopleHR to develop processes, solve problems creatively and make efficiencies.
– Becoming a subject matter expert in PeopleHR.
– Be an initial point of contact for supporting managers with the product.
– Training and coaching users of PeopleHR across the business.

Over time, this role will also lend itself more to supporting and advising managers with generalist HR issues e.g. policies and procedures, absence management and all other parts of the employee life cycle.

Personal Qualities
To excel in this role, you will need to be a proactive problem solver; have strong team working and communication skills; an eye for detail; good organisational skills; and a positive and flexible approach when managing a busy and varied workload. It is also essential that you are passionate about internal customer experience and have a very good sense of humour.

Essential Experience
– Previous experience of working with an HRIS, ideally PeopleHR or other Access products.
– Comfortable with using IT systems, particularly Microsoft Excel, efficiently and effectively.

Qualifications
– HR Certification through CIPD (preferred).

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

How to Apply:

Please send your CV and a covering letter outlining why you feel you would be suitable for the role of HR Advisor to: Jane.Marr@tryb.co.uk.

Closing date: Wednesday 4 December

Interviews will take place w/c 16 December

No agencies please.

“The Glenturret, Scotland’s Oldest Working Distillery brings together the hard-won wisdom of generations of distillers with the imagination of contemporary masters to craft whisky moments to treasure in spirit and glass”.

Owned in partnership with Lalique, one of the world’s truly great luxury brands and based in an incredibly beautiful location. We will never forget our heritage, values and artisanal methods, yet we look to the future through innovation, and industry-leading practices in an inclusive, progressive, and highly spirited working environment.

The Supply Chain and Procurement Manager is responsible for managing the flow of goods through the company’s supply chain to ensure seamless delivery and achievement of project goals. Reporting to the Financial Controller, this role includes planning and demand management, procurement, production planning and inventory management.

We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves. And we pride ourselves to be a vibrant work environment welcoming and attracting a diverse range of people.

About you:
The position requires excellent communication skills with strong attention to detail and exceptional organisational skills.

We are looking for a resourceful and determined individual who is a persuasive and effective negotiator, demonstrating strong analytical and problem-solving skills and commercial awareness.

You have previous work experience in Supply Chain Management, preferably in the Drinks industry,
and a demonstrable track record of production/ material resource planning and project management.

Being a small but busy distillery, the incumbent will be expected to step in and be hands on when required.

What is on offer for you:
• Fantastic career and development prospect
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

The Operations team is responsible for the daily operation and visitor experience of V&A Dundee. The objective of this team is to operate the Museum to optimum levels of efficiency and excellence, to create a world-class visitor experience, which supports the Museums mission as Scotland’s design museum.

We are looking for a person who loves buildings, how they function and being able to assist in the operation, maintenance, cleanliness of V&A Dundee.

A high degree of flexibility will be key to this role, we seek an organised and enthusiastic individual who must enjoy working in a fast-paced, collaborative environment.

Duties and Responsibilities:
Help and carry out both reactive and scheduled work (PPM) to maintain the site to the highest standard

To complete daily facilities and health and safety checklists, reporting issues to the Facilities or Duty Manager and liaising with Dundee City Council to ensure the appropriate contractor is used

To identify and undertake general maintenance and janitorial tasks including any function that promotes the smooth running of the facility

Carry out weekly testing of life safety systems, and systems that our visitors use. (such as door controls, pull cords etc)

To enter items into the asset register as well checking and updating the asset register

To assist with the planning and organisation of maintenance contractors, enabling access and escort contractors around the premises, completing Maintenance and contractor logs as required

To ensure that external grounds are kept clean, tidy and safe. That main pathways and entrances are cleared and safe in inclement weather conditions

Cleaning of specialist areas on an ad hoc and scheduled timescale, such as water features and wall slats

Oversee waste management, ensuring the waste room is kept in good order and is clean. Arranging uplift of ad hoc waste, confidential waste and special waste

To assist in the set-up of events, meetings, training and any other occasions

To maintain Health and Safety precautions in all working areas and to comply with good practice, policies and procedures, in particular, COSHH, Risk Assessments, Electricity at Work, Safe Systems at Work, Manual Handling and safe use of equipment

To attend training as appropriate and to keep all necessary skills up to date

Maintain operations stores, manage stock of equipment, and to order consumables

Implement the 5s standard and ensure the upkeep of all plant-rooms and back of house work areas, reporting any non compliance to the Facilities Manager or the Head of Building Operations

Ensure familiarity with the Building Management System (BMS) and the monitoring of Electricity, water and environmental conditions, liaising with the Facilities and Exhibitions department heads as appropriate

Undertake role as a Fire Marshall during evacuations, and perform evacuation duties were requested

Undertake duties as a weekend on call keyholder for the building, reporting issues to Dundee City Council – out of hours staff when appropriate

To find out more, please visit our website.