Retail

Retail Team – Johnnie Walker Princes Street
Register Your Interest
Full-Time and Part-Time (Annualised Hours) Contracts Available

About Us
This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Johnnie Walker Princes Street will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey of whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.

Feel inspired? Then we may have the opportunity for you.

About the Positions
We want every one of our guests to enjoy an unforgettable experience when they walk through the doors of Johnnie Walker Princes Street. That begins and ends with the people who will work there. We’re looking for remarkable talent to provide the warmest of welcomes and to help us tell the Johnnie Walker story to the world.

The luxurious ground-floor retail space is where our visitors will begin and end their whisky exploration through the eight floors of Johnnie Walker Princes Street and is home to an incredible array of our whisky portfolio.

Within our Retail team we have iconic roles such as Retail Associates and Retail Back of House Assistants. Each member of the retail team plays a crucial role in the success of Johnnie Walker Princes Street and are passionate about providing truly bespoke and world-class sales experiences for our visitors from around the world.

Creating a real sense of adventure and pioneering spirit at every stage of the journey, you’ll be part of the team that brings the legacy of Johnnie Walker to life through compelling storytelling and exceptional customer service. You’ll make people think differently about whisky – converting the curious and making existing fans even more passionate about their favourite drink.

You would receive ongoing brand training in order for you to become an exceptional Diageo Brand Ambassador and encourage others to discover the delights of Scotch Whisky.

In return, not only do we offer a great reward & benefits package, we’ll also provide you with excellent training and career development opportunities, setting you up for a fantastic career at Johnnie Walker and Diageo.

About You
To be successful, you’ll have the ability to create personalised experiences in accordance with customer needs and be guided by a customer-first mindset. Working with both visitors and staff, you’ll have strong collaboration and communication skills and be passionate about enhancing every customer experience.

If you have proven experience within Retail, Sales (or related) and are passionate about providing world-class and bespoke sales experiences, then we want to hear from you.

We have a saying here at Diageo that ‘Character is Everything’ we believe that we must draw on the experiences of everyone and the differences in who we are in order to create a world-class visitor experience. We have created Johnnie Walker Princes Street for everyone. So, join us on a journey of discovery, adventure, and friendship as we stride into a bold future of whisky enjoyment with no rules.

Next Steps
This is your opportunity to register your interest for a brand like no other and to take a step into making history with us at Johnnie Walker Princes Street.

If this sounds like your dream location to start a world-class career, then register your interest today by entering your details and CV and we will keep you updated on future vacancies.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

CHARACTER IS EVERYTHING

Eden Scott is delighted to be working with the National Trust for Scotland, a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.
An exciting opportunity has arisen to join the team at the Trust in the role of Merchandise Manager, the successful candidate will take on a pivotal role within the retail team and will play a crucial role in supporting the Trust’s recovery and future growth.
This role can offer a flexible working base, either out of their Edinburgh headquarters or the role can be home based anywhere in Scotland. Travel will be required to the Edinburgh headquarters and the Trust’s properties as required.
Reporting into the Head of Merchandise and Retail, this role will develop effective and flexible stock management solutions for the Trust’s retail products whilst ensuring that sales and profit are maximised through retail sites or the online shop and direct marketing channels.
The role has responsibility for managing the supply and distribution of retail products/services across the Trust’s portfolio and for the effective management of cost prices, distribution costs, inventory levels and supplier management.
The role is responsible for ensuring trading and business intelligence is generated and maintained through the Trust’s stock management systems, providing insight to the wider organisation on its trading operation.
The Merchandise Manager will work in partnership with the Product Managers to ensure that buying and stock management is controlled and cost effective and based on qualitative sales and stock analysis and trends. Ensuring retail policies and procedures are kept up to date will be crucial to this role.
Key responsibilities of the role:
• Stock/Inventory Management
• Trading and Business Analysis
• Financial Management/Planning
• Policy and Procedure
• Strategy
Key skills and experience required:
Experience/Essential requirements for this role
• Proactive and results-orientated with a proven successful track record of managing stock within a fast- moving multi-site retail environment
• Demonstrable experience of effective supply chain management, procurement, and inventory supply
• Broad and deep experience of EPOS and stock management systems
• Strong analytical skills and ability to interpret business, financial and trading data, and trends
• Excellent interpersonal, communication and influencing skills
• Experience in dealing with a wide range of geographically dispersed staff, suppliers, and other stakeholders
• Advanced user of Microsoft Office products (including MS Excel)
• Demonstrable experience of detailed financial management taking responsibility for the profit and loss of products and ranges
• Demonstrable advanced problem-solving skills with the ability to think creatively to generate practical solutions to complex problems
• High levels of numeracy and accuracy while working with complex data sets
• Highly developed communication and influencing skills
• Ability to maintain team ethic and apply focus on agreed collective national strategy
• Proven experience of planning and prioritising competing demands on time
• Driving License, valid for driving within the UK
Desirable
• Experience in a retail multi-site environment on a national scale
• Experience of retail operations within Visitor Attraction environment
• Have a broad knowledge of the geography of Scotland
This role offers an excellent competitive salary within a range of £34,745 to £37,430 plus car use allowance of £3,800pa and significant company benefits.
Eden Scott are dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online clearly stating salary expectation or to sally.rae@edenscott.com and for an informal chat or to receive the full job description please email or call Sally on 07776 662506.
Closing date for applications 5.00pm Monday 23rd August 2021.