Visitor Services

Assistant Curator Touring Exhibitions

Full-time and Fixed Term to 31 March 2030
Salary £32,171 – £35,093 per annum
Plus generous benefits package
Hybrid / flexible working

About the role

We are delighted to announce a new opportunity for an Assistant Curator to join our Collection & Research team. In this role you’ll play an important part in helping to deliver our ambitious international touring exhibitions programme, enabling works from Scotland’s national collection to be shared with audiences around the world. The touring programme consists of bespoke exhibitions drawn from works that cover the breadth and range of the collection.

We’re looking for a highly organised and detail-oriented individual with the ability to manage time effectively and meet deadlines. You will already have professional experience of working in a gallery or museum environment, or with an art or heritage collection and have a particular area of art historical interest or expertise.

You’ll be confident working both independently and collaboratively, supported by colleagues across the Collection & Research team. A clear and professional communicator, you will build strong working relationships with colleagues, partners, and stakeholders, while keeping relevant parties informed of progress and any issues.

You will work with the dedicated international touring exhibitions team, and a wide range of stakeholders across the organisation, as well as with external partners. Therefore, the ability to build effective working relationships and communicate clearly is essential.

You’ll also be passionate about making art accessible to everyone and committed to supporting equality, diversity, and inclusion in the workplace.

About the Touring Programme

National Galleries of Scotland is launching an ambitious international touring programme contributing to our aim to make art work for everyone. This new initiative builds on past touring success and increases opportunities for the collection to be shared with audiences across the world. The touring programme is also part of our strategy to grow our income to ensure our future financial sustainability.

Work has already begun and we are now recruiting a number of posts from May 2026 to support taking the touring programme forward. The programme will run initially to 31 March 2030. The success of the initiative will determine next steps for both the programme and the team supporting it.

You will help to deliver this ambitious new initiative. This is an excellent opportunity for a results-driven individual to demonstrate their impact and contribute to shaping the success of the programme.

The difference you’ll make

As part of the Collection & Research department, you will help with the organisation, administration and delivery of the touring exhibitions programme. Reporting to the Director of International Partnerships your duties will include but not be limited to:

-Acting as the key curatorial point of contact for the touring exhibitions programme with colleagues across the organisation, borrowing venues, and external stakeholders ensuring clear and consistent communication.
-Working closely with colleagues across the Curatorial & Research department in the research and development of the touring programme.
-Scheduling meetings, providing admin support and taking minutes for the project team and other related meetings.
-Assisting in tracking budgets, ensuring they are accurate and updated.
-Maintaining project files and associated documentation, to ensure all information is up to date and easily accessible.
-Collecting and collating relevant information for project reports, evaluations, and KPIs.
-Working closely with the Collections Management team to update loan and object records on Axiell
-Assisting with due diligence provenance research.
-Collating and writing interpretative material for the touring works, in-gallery and on-line, meeting the National Galleries of Scotland tone of voice, interpretation framework and editorial processes.
-Liaising with collections management colleagues to ensure the highest standards of care and protection for the collection.
-Liaising with the Communications team with information regarding the touring schedule.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

-A degree or equivalent in art history or a related subject.
-Professional experience of working in a gallery or museum environment and/or evidence of professional experience working with art/heritage collections.
-A proactive approach with the ability to take initiative.
-Excellent written and verbal communication skills.
-Strong organisational and administrative skills, including an ability to prioritise effectively and work accurately without close supervision.
-Ability to work as part of a team and develop and maintain effective working relations with a broad range of people and teams, internally and externally.
-A demonstrable commitment to supporting the organisation’s equality, diversity and inclusion principles.
-Proficient IT skills particularly Microsoft Office 365.

It would also be great if you have:

-A working knowledge of Axiell Collections or another collections management system.
-Knowledge of another language.
-Experience of working internationally.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Wednesday, 13 May 2026.

Visitor Services Assistant – Housekeeping

JOB PURPOSE

We are looking for an enthusiastic individual/s to join our team, helping to make our properties the best possible places to visit and work.

To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining the excellent standards we set across our properties. Providing an efficient and reliable service based on the needs of each property and ensuring that all areas are cleaned and maintained to the highest standards.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Undertaking a wide variety of housekeeping duties in connection with the well-being and care of the Food & Beverage area, visitor facilities and Holiday Accommodation at Crathes, including:

• Maintain stock-levels of housekeeping consumables and janitorial supplies.
• Daily clean and look after the Food and Beverage area and visitor facility which will involve but is not limited to:
• vacuuming, sweeping, mopping of floors
• Cleaning of windows
• dusting of surfaces and fittings such as entry area, furniture and doors
• dusting/wiping of sills, skirtings, door, and window frames
• cleaning of toilet areas and fittings
• replenishing of welcome/hospitality trays, and consumables
• monitoring any loss or damage and reporting to the Visitor Services Supervisor
• Holiday Accommodation cleaning

• The general ongoing operational cleaning of all areas as necessary, as toilet cleaning, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting and polishing when required etc.

• Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, and considered use of transport.
• In accordance with the property’s procedures, share in the common responsibility for the safe evacuation or management of colleagues and visitors in the event of a fire or security alert or alarm. This includes weekly fire alarm checks whilst cleaning and communicating with the Duty Manager to record.
• Regular cleaning of Holiday Accommodation to a high standard, including organization of laundry andcleaning equipment

The current duties of this job do not require a criminal record (Disclosure Scotland) check to be carried out.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
 No formal educational qualification required.

Skills, Experience & Knowledge
Essential
• Sound previous housekeeping experience including cleaning and presentation of areas open to the public or let for (holiday-) rental.
• Be responsible and proactive, ensuring all day-to-day tasks are completed as instructed.
• Personal commitment to high standards of cleanliness
• Demonstrable excellent time management skills and the ability to prioritise.
• Ability to work within a team or independently to a high and safe standard.
• The ability to take the initiative and address problems or deal with tasks as they arise.
• Full UK driving licence and access to own transport.
• Reliable with a flexible approach to working schedule, i.e. requirement to work weekends
• This is a physical job, which will normally include use of vacuum cleaners and other cleaning tools and products as well as lifting and carrying objects.
• Excellent interpersonal skills, with an ability to get along with a wide range of people.

Desirable
• Recognised First Aid Qualification.
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
• Knowledge of the geographical location.

Visitor Services Assistant

PURPOSE OF THE ROLE:

With its medieval roots as a royal stronghold, through centuries of development from a renaissance palace to Edwardian party pad, combined with its outstanding collection and it’s setting within the wider estate, the significance of Fyvie is profound. We are looking for enthusiastic, motivated and talented customer focused individual to join our team and continue that story.
Our Visitor Services Assistants are passionate about delivering 5 star experiences to our guests and can maximise opportunities to generate positive reviews and income for our charity. We are looking for team workers who are also able to use their own initiative, are driven to make a difference and work across the property. Your role works across different parts of our busy visitor attraction including in our retail space, admissions desk, selling of memberships and delivery of historical tours of our castle.
It’s important that Visitor Service Assistants (VSAs) ensure the property, and its assets, are safe and secure.
As a front-line ambassador for the National Trust for Scotland, our team promote the ambition of the Trust to provide Nature, Beauty & Heritage for everyone.
KEY RESPONSIBILITIES:

To always provide a consistently high standard of visitor care when:

• Welcoming visitors and promoting the value of Trust membership
• Assisting visitors in selecting and purchasing the most appropriate ticket option
• Working in our retail spaces to sell NTS products and merchandise, including processing retail deliveries, ensuring that stock is displayed and that the stock is kept tidy
• Guiding visitors throughout the property and providing information on its history, its furnishings and inhabitants.
• Stewarding rooms during high season, providing information on the history of the historic interiors
• Handling cash accurately and processing sales
• To actively drive-up selling opportunities on membership through strong knowledge and excellent customer service.
• Be able to take responsibility for your own development and learning.
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
• To work across departments when necessary, supporting the wider team, as appropriate not limited to weddings, functions, events and assisting our food & beverage team
• To provide consistently excellent customer service when dealing with high volumes of customers and busy periods, including coach visits. Excellent front of house persona – warm, welcoming, patient and understanding.
• Adhering to the property’s quality standards including wearing of uniform.
• Ensuring health and welfare of property staff, volunteers and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).

SCOPE OF JOB
People Management
• Will have regular (daily) interaction with members of the public of all ages and abilities
• Not a line manager but expected to help maintain a safe and welcoming environment for everyone.
• Working alongside and supporting our excellent volunteer team

Finance Management
• Share till reconciliation duties, as appointed by Visitor Services Supervisor.
• Cash handling and operating an EPOS till.

REQUIRED SKILLS, EXPERIENCE & KNOWLEDGE

Essential:
• Ability to work within a diverse team or independently, with minimal supervision to a high and safe standard.
• Ability to be flexible, to adapt working patterns and tasks to meet day-to-day property needs.
• Demonstrable time management skills and the ability to prioritise, including the ability to be proactive and to take the initiative.
• Demonstrable experience in sales or ticket/event/admissions with experience and confidence undertaking till-work and cash handling/reconciliation or a willingness to learn.

Desirable:
• Experience in EPOS style till operation.
• Excellent selling skills – adaptable to customer type and product.
• Previous front of house or guiding experience, especially in a historic building
• Foreign language skills
• Demonstrable experience in a customer-facing role, delivering impeccable customer care through excellent inter-personal skills, especially in a commercial setting

Visitor Experience Assistant

Visitor Experience Assistant – Full time | 35 hours
Full time Salary: £26,881 (£14.71 per hour)
Hours: 35 hours per week | Five days across seven
Location: National Museum of Flight, East Fortune Airfield, East Lothian

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our Visitor Experience team.

Benefits of joining us as our Visitor Experience Assistant will include:

Annually alongside your salary, National Museums Scotland contributes 28.97% of this towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays.
Free access to national (and international) museums and exhibitions
A range of wellbeing benefits including Employee Assistance Programme 24/7
Access to all the above and more from day one of employment.
About the Visitor Experience Assistant role:

You are the first person our visitors will see, and we want to make the right impression. Make no mistake, this is a customer service driven role. You will be working front of house, meeting and greeting visitors and helping them have a great experience. From promoting our public programmes and events to providing site tours and providing information and knowledge on our various collections and stories, every day is a new opportunity for us to lead the way in exceptional customer service.

As a Visitor Experience Assistant at the National Museum of Flight you will:

Be proactive, approachable and visitor focussed in being ready to offer assistance, directions and exceptional customer service to our visitors
Promote and support a broad range of public programmes, exhibitions and events
Develop and maintain an appropriate level of knowledge of the Museum’s collections, displays, objects and stories, and activities.
Skills and experience we’re looking for in our Visitor Experience Assistant:

Ability to demonstrate an exceptional standard of customer service
Effective communication skills
Full driving licence desirable
Ability to demonstrate a keen and genuine interest in working with the public
Experience of working in a customer facing role.
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please note this role is appointed on a seasonal basis.
Appointment between 1 April or Good Friday (whichever date is earliest) to 31 October.

Please be sure to view relevant attachments for this role (available on our Careers Portal: careers.nms.ac.uk) for full details of the position.

The closing date for this role is 10/05/2026.

Visitor Services Supervisor

JOB PURPOSE

To provide operational coordination and supervision of visitor services (including Food & Beverage, Retail & Admissions, Holiday Accommodation) in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial and conservation objectives are achieved.
The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and with delegated responsibility for all visitor services areas and duty management is very often the “face” of the Trust to visitors and suppliers. As such, they directly influence public perceptions of the Trust and are crucial to developing and maintaining the property’s local / national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Supervising / undertaking the day-to-day operation of visitor services areas to ensure an excellent visitor experience. This includes supervision of:
 F&B (main area of focus) – food preparation and baking, menu development, costings, stock management, food safety management system, tearoom serving and seating areas.
 Retail & Admissions – ticketing & membership sales, stock management, visual merchandising.
 Holiday Accommodation – cleaning and setting up property in advance of guest arrivals, stock management, liaising with external laundry service.
 Line management of Visitor Services Assistants and supervision of Visitor Service Volunteers.
 Ensuring property social media is managed to generate interest, engagement and help drive visitor numbers.
 Health & safety and emergency procedures.
 Security and maintenance of the property.
 Duty management and oversight of the property.
 Deputising for the Visitor Services Manager on-site and off-site as required.
Responsible for day to day financial administration at the property, including:
 Ensuring completion of daily cash / till reconciliation.
 Weekly reports and reconciliation.
 Completion of banking and all cash handling processes.
Supporting the Visitor Services Manager with:
 Recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.

Working closely with other supervisors / managers across the property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spend and support overall property targets.

Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to employees, volunteers and visitors.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications
 No formal educational qualification required (but see “Experience” below).
 A full, clean driving license for driving in the UK.

Skills, Experience & Knowledge
Essential
 Significant previous experience of working in an operations role in the hospitality industry – including supervision of staff and / or responsibility for specific activities.
 Food preparation / baking in a commercial kitchen environment.
 First class customer service skills.
 Excellent organisational, administrative and time-management skills with the ability to prioritise and re-prioritise workload to meet changing demands.
 Proven sales skills with the ability to achieve targets.
 The ability to think and act quickly when confronted with emergencies.
 Competent user of Microsoft Office products.
 An understanding and commitment to the aims and objectives of the National Trust for Scotland.
 Access to own transport.

Desirable
 Food Hygiene Qualification.
 A formal qualification in Heritage Management, Hospitality, Tourism or Event Management.
 Previous event coordination / management experience.

DIMENSIONS AND SCOPE OF JOB

Finance Management
 Share responsibility for achieving property budget together with the Visitor Services Manager.
 Monitor commercial performance and adjust activities to capitalise on sales opportunities and run a cost-effective operation.
 Supervise daily till operations, reconciliations and reporting.

Tools / equipment / systems
 Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365.
 EPOS tills and chip and pin machines.
 Fully equipped kitchen.
 Use of internal finance and banking systems.

Performance indicators and targets
 Weekly, monthly and annual sales and cost of sales targets.
 Food compliance standards and record-keeping.
 Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback.

Brand Home Guide

Lagavulin Visitor Centre

Full-time, Fixed Term Summer Contract ending 31st October 2026

Salary: 26,678.31/annum (plus bonus, product allowance, private pension, sharepurchase scheme and many more)

About us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.Join us to create a career worth celebrating.

About the Function

Our Scotland Brand Homes are world-class visitor experiences that bring our whisky brands to life through immersive tours, tastings and retail. They play a key role in engaging visitors from around the world and building lasting connections with our brands.

About the team

You’ll be part of a passionate and ambitious team at Lagavulin, delivering unforgettable experiences and sharing the story of Scotch whisky with visitors from across the globe.

About the role

As a Brand Home Guide, you will deliver engaging tours and exceptional customer service, creating memorable visitor experiences while bringing the Lagavulin story to life through tastings, storytelling and retail interaction.

Role Responsibilities

Deliver immersive tours and tastings to visitors from around the world

Provide outstanding customer service throughout the full visitor journey

Support ticket sales, guest engagement and experience delivery

Promote and sell products within the retail space

Assist with events and special experiences across the site

Act as a brand ambassador, sharing the story of Lagavulin and Diageo

This role offers the opportunity to develop your skills in hospitality, storytelling and brand experience while working in a truly unique and inspiring environment.

Experience / skills required

This could be the right opportunity for you if you have:

A passion for customer service and delivering great experiences

Experience in hospitality, tourism or retail environments (preferred)

Strong communication skills and confidence engaging with people

A collaborative mindset and ability to work as part of a team

Flexibility to work evenings, weekends and busy seasonal periods

Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Salary of £26,678.31 per annum plus bonus

Product allowance

Contributory pension scheme

Share purchase scheme

Generous holiday allowance

Diversity statement

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we’ll never ask for money.

Brand Home Guide

Glen Ord Visitor Centre

Full-time

6 months Fixed Term Contract

Salary: 26,678.31/annum (plus bonus, product allowance, private pension, sharepurchase scheme and many more)

We have an outstanding opportunity to join our dedicated team at our Glen Ord Visitor Center as a Brand Home Guide. Glen Ord is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

This role will require weekend and evening work.

About The Team

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

You will be responsible for:

Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.

Our tours are the opportunity for the public to learn who we are and what we do, you’ll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided. 

You will assist with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.

There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area. 

You’ll help with the planning and implementation of special events throughout the year. 

To be successful in this role:

We’re looking for people with character: driven, resilient and open-minded.  Are you passionate about customer service and a team player? We certainly hope so! 

  We’re looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well.  Ideally you will have insight into the drinks industry or worked within a hospitality environment.

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Product allowance

Contributory pension scheme

Competitive annual bonus (dependent on performance)

Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Feel inspired? Create a future worth celebrating with us!

Brand Home Guide

Additional Job Description
Brand Home Guide
Talisker Visitor Centre
Full-time
Fixed Term Contract ending 30th Nov 2026

Salary: £28,215 plus benefits (shared accommodation, annual bonus, product allowance, 34 days of holiday, private pension scheme, sharepurchase, and many more)

About Us

The oldest working distillery on the Isle of Skye is set on the shores of Loch Harport with dramatic views of the Cuillins. Producing an alluring, sweet, full-bodied single malt is so easy to enjoy, and like Skye itself, so hard to leave. Talisker is an iconic visitor centre that provides world-class visitor experiences to all our visitors from around the globe. We want every one of our guests to enjoy an unforgettable experience when they walk through the doors of Talisker Visitor Centre. That begins and ends with the people who work there. If you’ve got a real passion for our craft and our products, help us continue our story and create a future worth celebrating. 

You will be responsible for:

Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.
Our tours are the opportunity for the public to learn who we are and what we do, you’ll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided. 
You will assist with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.
There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area. 
You’ll help with the planning and implementation of special events throughout the year. 

To be successful in this role:

We’re looking for people with character: driven, resilient and open-minded.  Are you passionate about customer service and a team player? We certainly hope so! 

Please note – This role will require weekend and evening work.

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Product allowance
Contributory pension scheme
Competitive annual bonus (dependent on performance)
Generous holiday allowance

Feel inspired? Create a future worth celebrating with us!

Families Learning Coordinator

Permanent
Part-Time 1 day (7 hours) per week (Job Share)
Salary £37,614 – £41,138 per annum pro rata
Plus generous benefits package
On site

About the role

We have an exciting opportunity to be part of our enthusiastic and dedicated Learning and Engagement team to support our family and early years programme.

If you have proven experience of developing and coordinating programmes for families with excellent communication and organisational skills, we want to hear from you.

The families and early years programme aims to connect families with art and creativity through artist-led workshops and resources to help guide family visits as well as working with partners and external organisations. Our partnership work focuses on breaking down barriers to engage with the Galleries. It includes working with organisations who provide opportunities for families experiencing disadvantage and inequality.

Ideally you will also have previous experience of working with families, ideally in galleries or museums, and have a creative and practical approach to learning and engagement programmes. You’ll work closely with the Families & Early Years Programme Coordinator and be part of a close-knit team in which mutual respect and excellent communication skills are essential.

During term time the working day must be on a Friday to deliver our Family Fridays programme.

The difference you’ll make

As the Families Learning Coordinator, you will deliver key strands of the family programme. Reporting to the Deputy Head of Learning and Engagement you will:

-Coordinate and deliver our weekly Family Friday programme during school term-time.
-Co-deliver the six-week summer family programme in July and August as well as the other holiday programmes in October, February and Easter.
-Monitor, evaluate and document the programme and resources.  
-Undertake administration relating to the post, including collating feedback, statistics, budgets, purchase orders. 

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

-Experience of delivering creative learning opportunities for families and early years including those with specific access requirements.
-Experience of welcoming and engaging with families.
-Effective communication and interpersonal skills. 
-Budget management experience.
-Effective organisational skills and ability to prioritise work. 
-Ability to work on own initiative and solve problems. 
-Willingness to work flexible hours, including weekends and holiday periods, as learning programmes require.

It would also be great if you have:

-A broad-ranging knowledge of the National Galleries of Scotland’s collections.
-Experience of working with artists.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 11 May 2026.

Visitor Experience Supervisor (North and East Perthshire Hub)

Thank you for your interest in the post of Visitor Experience Supervisor with Historic Environment Scotland that will be based in our North & East Perthshire Hub (centred around Perth, with sites across the Tay Valley and Strathmore). This is a permanent position.

The Visitor Experience Supervisor role is a new role, supporting the development and delivery of exceptional visitor experiences across 4 historic sites in Perthshire.

The Supervisor role in the North & East Perthshire Hub sits within the Central Mid District and currently spans four sites, offering a varied and engaging remit. These include Stanley Mills, with its expanding volunteer and community programme; Elcho and Huntingtower Castles, which present rich and compelling Scottish history; and Meigle Museum, a smaller site that houses an exceptional collection of Pictish stones. The role involves regular travel to and working across sites within the North & East Perthshire Hub. As new visitor opportunities are developed, there may also be occasions to support openings at Balvaird Castle, Gateside (KY14 7SR), and Dunkeld Cathedral (PH8 0AW).

Visitor Services Assistant

This is an exciting and varied role within the Visitor Services Team, primarily based at the Tenement House as part of the Tenement House, Holmwood and Weaver’s Cottage cluster. We are looking for energetic, cheerful, and proactive individuals to join our team this season.

Working at all 3 sites will be required on a rota basis, primarily at Tenement House. Through engaging and informative interactions, you’ll help share stories about these iconic sites and build support and understanding for the National Trust for Scotland.

Gardener

Inverewe is a garden of international importance. Created by Osgood Mackenzie in the late 19th century, and in NTS ownership since 1952, exotic plants flourish in a challenging northern landscape of spectacular mountain and coast. Within its essential wooded shelterbelt, Inverewe’s planting has always been developed to ‘push the boundaries’.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Undertake practical maintenance (e.g. managing trees and shrubs, herbaceous plants, and bulbs; clearing invasive species; weed control; composting and soil improvement; hard-landscaping; path care), with particular responsibility for a designated area within the woodland garden.

Knowledge of composting systems with an interest and ability to work alongside the team to help maintain our composting systems and soil health

Undertake such other reasonable duties as may, from time to time, be required to ensure the smooth running of the property as required by the Head Gardener.

Contribute as required to the wider garden, to the standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors.

Contribute to the management, conservation and development of the garden by assisting with plant propagation and other nursery work, and the maintenance of plant records and labelling.

Assist with education/interpretation activities such as introductory talks and guided walks.

Foster positive relationships with local communities, promoting the work of the Trust, and actively seeking opportunities to increase Trust membership.

On occasion, contribute to the review and development of property action plans and operational workplans for the garden.

On occasion, supervise and work with volunteers, student placements and/or apprentices to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities.

Ensure compliance with the Trust’s health, safety, and environment policies and procedures.

Demonstrate self-motivation, strong organisational skills, including time management and the ability to plan and prioritise.

Assistant Curator Touring Exhibitions

Visitor Services Assistant – Housekeeping

Visitor Services Assistant

Visitor Experience Assistant

Visitor Services Supervisor

Brand Home Guide

Brand Home Guide

Brand Home Guide

Families Learning Coordinator

Visitor Experience Supervisor (North and East Perthshire Hub)

Visitor Services Assistant

Gardener

About ASVA

Resources

Contact ASVA

Visitor Services

Footer

About ASVA

Resources

Contact ASVA